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headless cms Article

Sweet FlowMotion: Storyblok Transforms Content Updates into Automated Workflows

matt-garrepy

Sanity’s AI Content Operating System Powers Intelligence with Structure and Agents with Context

<a target="_blank" rel="noopener noreferrer" href="https://cmscritic.com/critics/justincook">Justin Cook</a><a target="_blank" rel="noopener noreferrer" href="https://cmscritic.com/critics/dan-drapeau"> </a>is President of Internet Marketing &amp; Development at <a target="_blank" rel="noopener noreferrer" href="https://www.9thco.com/">9thCO</a> and a CMS Critic contributor. <hr /> Since the rise in popularity of ChatGPT and other AI search tools, marketers have watched in horror as KPIs drown in red. Organic traffic continues to decline as users begin to “trust” AI search, oftentimes not even leaving the chat experience to explore a cited brand’s website. This behavior is likely to compound as people increasingly offload tedious research, and therefore marketing teams need to adapt and understand what’s needed in order to “show up” in chat, establishing visibility (a.k.a. “share of voice”). This goes far beyond keyword research and throwing schema markup on your site.A critical piece of understanding is the underlying mental model. When using AI chat to ask questions, if the LLM (predominantly static) doesn’t have the data, then a retrieval layer brings in fresher data via relevant “chunked” search queries in order to synthesize an accurate response. Therefore, the goal is not to “optimize for LLMs,” but rather to understand the mechanics of how LLMs leverage retrieval mechanisms and provide the optimal website markup, performance, accessibility, and data structures to qualify for retrieval. And like it or not, the CMS that powers your website behind the scenes can have a direct impact, depending on rendering, markup, and technical SEO capabilities.<h3 id="a-proposed-paradigm-of-retrievability:-eaca">A Proposed Paradigm of Retrievability: EACA</h3>EACA stands for Eligibility, Authority, Compressibility, and Association. These four areas generally encompass factors that influence discoverability. We won’t touch on Authority in this article, as that’s less about technical infrastructure and more about how you're building your brand.  <h4 id="1.-eligibility">1. Eligibility</h4>When you are engaged in a chat experience, some of the perceived “magic” is that you’re in a natural flow of conversation. Therefore, responses are critically time-bound. If you ask a question and have to wait 15 seconds for the response, you would not continue the conversation. So essentially, Eligibility is the determination of whether a page can be crawled, rendered, and indexed. There are standard CMS considerations such as robots.txt configuration, server-side generation/rendering, caching, and revalidation. What this means practically is that you could be ranking #1 in SERPs for many keywords, yet less likely to be indexed, retrieved, or cited by retrieval mechanisms if your CMS employs lazy-loading, infinite scrolling, JavaScript-based rendering, or weak template-to-content ratios.Properly implemented headless CMS solutions can improve Eligibility by decoupling the frontend, where it is stored statically and served from a global edge network. <h4 id="2.-compressibility">2. Compressibility</h4>Compressibility is about assessing the smallest unit of data and content that something can be reduced to while still remaining accurate. This ensures that content is easy to summarize and embed, without losing precision.Interestingly, one of the most straightforward means to ensure Compressibility is to ensure the highest possible standard of web accessibility on your site. How so? Accessible semantic markup creates a clear content hierarchy for AI retrieval mechanisms, making content easier to chunk and summarize and thereby less ambiguous during compression.Again, your choice of CMS has a material impact on your ability to achieve full web accessibility. The following are common limitations:<ul><li>Theming “engine” architecture</li><li>CMS-specific markup</li><li>Editor tooling constraints</li><li>Plugin ecosystem and rendering methodologies </li><li>Page builder behaviors and data models (or lack thereof)</li></ul>Another major factor for Compressibility (particularly for retailers) is surfacing data points as high-signal, atomic facts. So auditing your data governance from the source to how it’s published through your CMS and marked up on the frontend can have a major impact.Ideally, any selected CMS should provide complete control over the front-end implementation and remove any possible theming constraints. <h4 id="3.-association">3. Association</h4>It’s important that an LLM can properly interpret the appropriate conversations within which your brand and content are relevant. The notion of Association means clearly establishing the concepts, entities, and problems your brand/page/content belongs “with.” Association is established via entity co-occurrence, explicit language, and tight topical clusters, which are not CMS-dependent. However, something that helps further by reducing ambiguity and introducing machine-readable relationships is schema markup. Ensure that your CMS allows you to maximize the use of appropriate schema markup in articles, case studies, etc. But it’s also critical to ensure that the schema markup that is surfaced on the frontend is valid. <h3 id="conclusion">Conclusion</h3>AI search-referred users can be highly qualified and engaged, and more likely to convert. It’s true that digital transformation projects are serious undertakings, but it’s worth the effort to ensure that your CMS can support the technical fundamentals and data structures that feed retrieval mechanisms – and surface your content! <hr /><h3 id="upcoming-events">Upcoming Events</h3> <img style="width:34.15%" src="https://cmscritic.com/ms-content/uploads/2026/01/logo_jday_hor.png" /><h4 id="joomladay-usa-2026"><a target="_blank" rel="noopener noreferrer" href="https://www.jdayusa.com/">JoomlaDay USA 2026</a></h4>April 29 - May 2, 2026 – Delray Beach, FloridaBe part of the Joomla community in one of the most iconic cities in the world! JoomlaDay USA 2026 is coming to Delray Beach, and you can join us for a dynamic event packed with insights, workshops, and networking opportunities. Learn from top Joomla experts and developers offering valuable insights and real-world solutions. Participate in interactive workshops and sessions and enhance your skills in Joomla management, development, design, and more. And connect with fellow Joomla enthusiasts, developers, and professionals from across the world.<a target="_blank" rel="noopener noreferrer" href="https://www.jdayusa.com/"> Book your seats today.</a> <img style="width:30.06%" src="https://cmscritic.com/ms-content/uploads/2026/01/cms-summit-26-logo.jpg" alt="" /><h4 id="cms-summit-26"><a target="_blank" rel="noopener noreferrer" href="https://www.boye-co.com/conferences/cmssummit26">CMS Summit 26</a></h4>May 12-13, 2026 – Frankfurt, GermanyThe best conferences create space for honest, experience-based conversations. Not sales pitches. Not hype. Just thoughtful exchanges between people who spend their days designing, building, running, and evolving digital experiences. CMS Summit brings together people who share real stories from their work and platforms and who are interested in learning from each other on how to make things better. Over two days in Frankfurt, you can expect practitioner-led talks grounded in experience, conversations about trade-offs, constraints, and decisions, and time to compare notes with peers facing similar challenges. Space is limited for this exclusive event, <a target="_blank" rel="noopener noreferrer" href="https://www.boye-co.com/conferences/cmssummit26/tickets">so book your seats today.</a> <img style="width:30.13%" src="https://cmscritic.com/ms-content/uploads/2025/12/image-1765546475634.png" /><h4 id="umbraco-codegarden-2026"><a target="_blank" rel="noopener noreferrer" href="https://codegarden.umbraco.com/">Umbraco Codegarden 2026</a></h4>June 10–11, 2026 – Copenhagen, DKJoin us in Copenhagen (or online) for the biggest Umbraco conference in the world – two full days of learning, genuine conversations, and the kind of inspiration that brings business leaders, developers, and digital creators together. Codegarden 2026 is packed with both business and tech content, from deep-dive workshops and advanced sessions to real-world case studies and strategy talks. You’ll leave with ideas, strategies, and knowledge you can put into practice immediately. <a target="_blank" rel="noopener noreferrer" href="https://codegarden.umbraco.com/">Book your tickets today.</a> <img style="width:36.69%" src="https://cmscritic.com/ms-content/uploads/2026/01/open-source-cms-26.jpg" /><h4 id="open-source-cms-26"><a target="_blank" rel="noopener noreferrer" href="https://www.boye-co.com/conferences/opensourcecms26">Open Source CMS 26</a></h4>October 20–21, 2026 – Utrecht, NetherlandsJoin us for the first annual edition of our prestigious international conference dedicated to making open source CMS better. This event is already being called the “missing gathering place” for the open source CMS community – an international conference with confirmed participants from Europe and North America. Be part of a friendly mix of digital leaders from notable open source CMS projects, agencies, even a few industry analysts who get together to learn, network, and talk about what really matters when it comes to creating better open source CMS projects right now and for the foreseeable future. <a target="_blank" rel="noopener noreferrer" href="https://www.boye-co.com/conferences/opensourcecms26/tickets">Book your tickets today.</a>

Does your CMS Impact Your Brand’s Visibility in AI Search?

justincook

<h4 id="-"> </h4><h4 id="highlights">Highlights</h4>You’ll learn about how AI transforms enterprise CMS platforms.<ul><li>Automation: AI CMS streamlines tagging, metadata, and content workflows</li><li>Insights: Predictive analytics guide content planning and performance optimization</li><li>Personalization: Real-time insights enable the creation of tailored experiences</li><li>Compliance: Guardrails ensure governance and security at scale</li></ul>Adopt an <a target="_blank" rel="noopener noreferrer" href="https://www.contentstack.com/blog/all-about-headless/content-management-artificial-intelligence-content-ops?utm_campaign=&amp;utm_medium=paid-affiliate&amp;utm_source=cms-critic&amp;utm_content=smarter-content-management-with-an-ai-cms">AI CMS</a> to drive efficiency, insights, and smarter engagement across your enterprise.<hr /> Content management today is not what it was in the 90s or early 2000s. The modern customer values personalized interactions. They are also more tech-savvy, privacy-aware and expect seamless experiences across all channels.Traditional CMS platforms lack the speed, agility and flexibility required to deliver these demands. That makes them redundant for the needs of modern B2B customers. This is why an AI CMS, usually <a target="_blank" rel="noopener noreferrer" href="https://www.contentstack.com/resources/report/complete-headless-cms-guide?utm_campaign=&amp;utm_medium=paid-affiliate&amp;utm_source=cms-critic&amp;utm_content=smarter-content-management-with-an-ai-cms">headless</a>, is becoming more popular.An AI-powered CMS enables <a target="_blank" rel="noopener noreferrer" href="https://www.contentstack.com/blog/personalization/how-can-personalization-enhance-your-brand?utm_campaign=&amp;utm_medium=paid-affiliate&amp;utm_source=cms-critic&amp;utm_content=smarter-content-management-with-an-ai-cms">real-time personalization</a>, automates repetitive tasks, and powers predictive analytics. It integrates AI into content workflows, enabling faster content publishing while improving accuracy and user experience. This shift is changing how large organizations think about content management.<h3 id="what-makes-a-cms-intelligent?">What makes a CMS intelligent?</h3>An intelligent CMS is a content management system that learns from data and adapts content based on behavior and context. It also offers automation — you can create, optimize and publish hyper-personalized content at scale. With traditional CMS platforms, you are bogged down with manual inputs, built-in templates and predefined workflows. An AI CMS does not have these limitations. They are built on headless and API-first principles, making them flexible to handle modern content needs. Its key features:<ul><li>Machine learning for predictive analytics</li><li>Automated tagging and categorization via AI</li><li>AI-powered search and discovery</li><li>AI-assisted authoring workflows and predictive content performance insights</li></ul> <hr /> Overcome traditional CMS issues with Contentstack Are you tired of slow development times and rising costs due to legacy monolithic suites? Contentstack offers a modern, component-based solution designed for the needs of today's enterprises. Discover agility and improved ROI. <a target="_blank" rel="noopener noreferrer" href="https://www.contentstack.com/request-demo?utm_campaign=&amp;utm_medium=paid-affiliate&amp;utm_source=cms-critic&amp;utm_content=smarter-content-management-with-an-ai-cms">Request a demo</a> to learn more. <hr /><h3 id="benefits-of-ai-powered-cms-for-large-enterprises">Benefits of AI-powered CMS for large enterprises</h3>An AI CMS offers speed and flexibility. When a<a target="_blank" rel="noopener noreferrer" href="https://www.contentstack.com/blog/all-about-headless/cms-change-management-best-practices-for-seamless-enterprise-implementation"> </a><a target="_blank" rel="noopener noreferrer" href="https://www.contentstack.com/blog/all-about-headless/cms-change-management-best-practices-for-seamless-enterprise-implementation?utm_campaign=&amp;utm_medium=paid-affiliate&amp;utm_source=cms-critic&amp;utm_content=smarter-content-management-with-an-ai-cms">modern CMS is implemented with proper change management</a> practices to support its adoption, it also supports better governance, data-driven optimization, and automation. Here are other benefits.<ul><li>Faster content creation and delivery: AI authors’ workflows, ensuring faster editing. It applies the brand’s guidelines, eliminating human errors. Also, its automated tagging, categorization, and metadata generation feature ensures you can publish faster.</li><li>Smarter personalization at scale: An AI CMS tracks data in real-time and adjusts content for relevant audience segments. Delivering on-brand content ensures you can convert more and engage your audience better.</li><li>More efficient search and content discovery: Search and discovery feature powered by conversational AI enables editors and marketers find content quickly, even in large, complex repositories.</li><li>Data-driven optimization: An AI CMS also supports predictive content performance insights, enabling teams to be proactive.</li><li>Improved compliance and governance: An AI-powered CMS can flag missing disclosures, ensure accessibility standards, and apply consistent terminology.</li></ul><h3 id="how-ai-is-transforming-content-management-within-enterprise-cms">How AI is transforming content management within enterprise CMS</h3>AI integration into content workflows goes beyond using generative AI to create content. It can be applied in other areas, such as SEO, <a target="_blank" rel="noopener noreferrer" href="https://www.contentstack.com/resources/report/enterprise-ai-search-playbook?utm_campaign=&amp;utm_medium=paid-affiliate&amp;utm_source=cms-critic&amp;utm_content=smarter-content-management-with-an-ai-cms">AIO/GEO</a>, personalization, and predictive analytics. Here are some of those ways. <h4 id="content-intelligence-for-planning">Content intelligence for planning</h4>AI scans competitor content, search queries, and your own content library. That allows you to identify gaps and opportunities in your content strategy and that of your competitors. Based on that insight, AI can also suggest high-performing topics, and align new content with buyer journeys, so content production supports pipeline and sales goals. <h4 id="ai-assisted-content-creation-and-editing">AI-assisted content creation and editing</h4>With generative AI, you can generate content drafts, outlines and briefs. The AI is trained on your company’s audience persona, style guide and brand voice — hence, it can enforce the right tone of voice and style across your content. <h4 id="automated-content-tagging-and-classification">Automated content tagging and classification</h4>AI-powered DAMs integrated in an intelligent CMS can scan your assets and suggest tags. It can further map those assets into your enterprise taxonomy, ensuring your assets fit into a structured content model. By doing so, marketers can easily search and reuse content. <h4 id="personalization-at-scale">Personalization at Scale</h4>It is no secret that enterprise customers prioritize brands that deliver tailored, one-to-one experiences. You can integrate a real-time CDP to track customer data and create profiles. Then, use an AI-powered CMS to analyze the data and recommend the most relevant content. That way, you can tailor experiences to different accounts, industries or decision-makers. <h4 id="seo-and-aio-optimization-support">SEO and AIO optimization support</h4>AI can analyze search intent and suggest relevant keywords, topics and FAQs. It can be used to find internal linking opportunities, write meta titles and create schema markup. In essence, it becomes your SEO/AIO co-pilot, enabling you to find opportunities, match content to audience persona and optimize existing content. <h4 id="knowledge-assistant-for-internal-teams">Knowledge assistant for internal teams</h4>Internal teams can also deploy AI-powered search and Q&amp;A over enterprise content libraries. That way, teams within the organizations, such as sales and product teams, can quickly find answers backed by approved sources. <h4 id="governance-and-compliance-guardrails">Governance and compliance guardrails</h4>AI can be deployed to manage policy and style enforcement, as well as regulatory compliance checks. AI guardrails act like a compliance officer inside your CMS. By doing so, it prevents risky or off-brand content from being published. It also ensures that assets are safe, accurate and ready for regulation.<h3 id="governance,-security,-and-compliance-in-an-ai-cms">Governance, security, and compliance in an AI CMS</h3>AI CMS platforms automate governance and security processes. However, team leaders still need to set approval workflows that AI should follow. They must apply built-in permissions to allow access to specific authorized users who can check and approve AI outputs.The CMS offers intelligent security that can flag suspicious usage and trigger reminders for compliance audits. Still, content teams must keep to data privacy and safety regulations, such as GDPR and CCPA. They must also verify AI-generated metadata and tags to ensure compliance requirements are met and use audit logs to track changes made by AI features.<figure class="image image-style-align-center image_resized" style="width:83.96%"><img src="https://images.contentstack.io/v3/assets/blt7359e2a55efae483/blt49eb52225d026692/68a9891e5075c355e79fb708/image.png" alt="AI CMS features compared to a traditional CMS" /></figure><h3 id="ai-integrations-that-transform-content-workflows">AI integrations that transform content workflows</h3>An intelligent CMS supports AI integration, and that goes beyond automation. It makes your workflows smarter, so you can produce and publish content with more consistency and speed. Here are specific AI integrations that enable that.<ul><li>Automated AI tagging and categorization</li><li>AI-powered search and discovery</li><li>Automated metadata generation</li><li>Automated A/B testing for content variants  </li></ul>These features enable enterprises to reduce repetitive work and focus teams on high-impact, creative and strategic tasks. <hr /> Fast-track digital experiences with Contentstack Need to create digital experiences quickly? Contentstack's content and editorial engine enables you to reach new markets and create digital experiences faster. Manage content with ease and speed. <a target="_blank" rel="noopener noreferrer" href="https://www.contentstack.com/try-for-free?utm_campaign=&amp;utm_medium=paid-affiliate&amp;utm_source=cms-critic&amp;utm_content=smarter-content-management-with-an-ai-cms">Start your free trial today</a>. <hr /><h3 id="comparing-ai-cms-options">Comparing AI CMS options</h3>Most CMS platforms now embed some sort of AI integration or service. However, that, on its own, does not necessarily make such CMSes intelligent or AI-driven in the actual sense. Here are some of the top AI CMS you will find today.<ul><li><a target="_blank" rel="noopener noreferrer" href="https://www.contentstack.com/?utm_campaign=&amp;utm_medium=paid-affiliate&amp;utm_source=cms-critic&amp;utm_content=smarter-content-management-with-an-ai-cms">Contentstack</a>: Contentstack’s AI CMS supports intelligent content workflows and scalable personalization. It is API-first and headless, offering native AI integration, making it ideal for omnichannel delivery.</li><li>Arvow: Arvow uses AI to automate the content creation and publishing process. It offers AI-driven features like content syndication, Google indexing, and SEO-optimized writing. It supports high-quality content at scale targeted at B2B companies.</li><li>Strapi: Strapi is an open-source headless CMS that supports the integration of AI tools and services for seamless content management, optimization, and delivery.</li><li>Adobe Experience Manager: This enterprise CMS uses AI to personalize content, automate workflows, and support data-driven insights. It supports content creation using its built-in generative AI.</li></ul>While other AI-powered CMS platforms offer great features and support AI integration, Contentstack comes with AI baked in. It offers native AI integrations that require less customization, making it easier to roll out across large enterprises.<h3 id="case-study">Case study</h3> <img style="width:36.22%" src="https://cmscritic.com/ms-content/uploads/2026/02/image-1771247859224.png" /><h4 id="golfbreaks">Golfbreaks</h4>Golfbreaks struggled with managing content across multiple international markets. This prompted them to sign up for Contentstack's <a target="_blank" rel="noopener noreferrer" href="https://www.contentstack.com/academy/content/ai-accelerator?utm_campaign=&amp;utm_medium=paid-affiliate&amp;utm_source=cms-critic&amp;utm_content=smarter-content-management-with-an-ai-cms">AI Accelerator</a>. The training exposed them to the benefits of the AI assistant, brand kit and automation tool. The solutions automated translation workflows, content optimization, and personalization rules. Today, they can launch on-brand content and campaigns faster than ever.Golfbreaks Digital Product Owner Jack Simkins said, "With Contentstack’s help, our AI use case has been expanded into a much more powerful tool that’s helping us to save time and move faster."<a target="_blank" rel="noopener noreferrer" href="https://www.contentstack.com/resources/case-study/golfbreaks-leverages-contentstacks-ai-accelerator-for-78-faster-time-to-market?utm_campaign=&amp;utm_medium=paid-affiliate&amp;utm_source=cms-critic&amp;utm_content=smarter-content-management-with-an-ai-cms">Learn more about Golfbreaks' success</a> with Contentstack’s AI.<h2 id="faq-section">FAQ section</h2> <h4 id="what-is-the-difference-between-a-headless-cms-and-an-ai-cms?">What is the difference between a headless CMS and an AI CMS?</h4>A headless CMS is a type of CMS where the architecture separates content from its presentation. So, you have a backend that you can connect to any front-end framework via APIs. An AI CMS is a CMS with built-in AI integration to automate and enhance content creation, personalization, and management. <h4 id="is-an-ai-cms-secure-for-enterprise-use?">Is an AI CMS secure for enterprise use?</h4>An AI CMS is considered secure if it features enterprise-grade security, role-based permissions, audit logging, and compliance capabilities. The security of an intelligent CMS also depends on how AI integrations are configured and whether they comply with privacy laws. <h4 id="what-skills-do-teams-need-to-work-with-an-ai-cms?">What skills do teams need to work with an AI CMS?</h4>Content teams should understand content strategy, governance rules, and how to review AI outputs for accuracy and compliance. Technical teams may need to understand AI prompts, workflow automation, and how to manage AI integrations.<h3 id="learn-more">Learn more</h3>AI CMS platforms are redefining enterprise content management. They automate repetitive work, improve personalization and support data-driven decision-making. However, most CMS platforms only support AI integration — they are not truly AI-powered in the real sense.This is where Contentstack stands out. With native AI integrations, you get an intelligent CMS right out of the box. You do not need extra configurations or endless integrations with third-party AI solutions. If you are serious about leveraging AI for smarter content management, then Contentstack offers the best solution in the market today. <a target="_blank" rel="noopener noreferrer" href="https://www.contentstack.com/request-demo?utm_campaign=&amp;utm_medium=paid-affiliate&amp;utm_source=cms-critic&amp;utm_content=smarter-content-management-with-an-ai-cms">Talk to us</a> today to get started.

The intelligent CMS: Smarter content management with an AI CMS

contentstack

<hr /> SEO is a hard-fought battle. Marketers spend a lot of time – and treasure – on manual audits, digging through spreadsheets and poring over tables just to make an incremental dent in performance. Meanwhile, they’re wrestling with the cognitive overload of juggling multiple tools across the stack, forcing swivel-chair moments as they gaze into a swarm of data.Of course, the <a target="_blank" rel="noopener noreferrer" href="https://www.forbes.com/sites/joetoscano1/2025/09/03/ai-is-destroying-seo-rank-now-requires-answer-engine-optimization/">seismic shift to AI answer engines</a> is compounding an already precarious challenge. Keeping content accurate, structured, and discoverable across both traditional search engines and AI-driven discovery platforms like ChatGPT is haranguing teams in a vice grip as website traffic withers on the vine – and institutional metrics go out the window.  But this is where <a target="_blank" rel="noopener noreferrer" href="https://cmscritic.com/products/kontentai">Kontent.ai </a>is building on its <a target="_blank" rel="noopener noreferrer" href="https://cmscritic.com/agentic-cms-why-kontentais-vision-for-the-future-of-content-management-is-inspiring">“Agentic CMS” foundation</a> to deliver some relief. Today, the company announced a set of new workflows that are purpose-built to impact the cost and friction associated with these challenges. They’re designed to enhance not only traditional Search Engine Optimization (SEO), but the emerging and uber-critical practice of <a target="_blank" rel="noopener noreferrer" href="https://en.wikipedia.org/wiki/Generative_engine_optimization">Generative Engine Optimization (GEO).</a><h3 id="building-on-an-ai-vision-and-heritage">Building on an AI vision and heritage</h3>Kontent.ai has long embraced its artificial intelligence roots (it’s been part of the name since day one), but repositioning its value as an Agentic CMS speaks to its laser focus on AI and its impact on content management and operations. That gives it an edge for addressing the existential challenges that traditional SEO and GEO are presenting to brands and marketers.According to Kontent.ai’s VP of Customer Success, <a target="_blank" rel="noopener noreferrer" href="https://www.linkedin.com/in/lukas-martinak/">Lukas Martinak,</a> something has changed in the CMS and digital world, and brands are feeling the heat. This came into crystal clarity at the recent <a target="_blank" rel="noopener noreferrer" href="https://www.boye-co.com/conferences/cmskickoff26">Boye &amp; Company CMS Kickoff 26. </a>“There was one topic that kept coming up in almost every session and every hallway chat: GEO. Generative Engine Optimization,” he said. “Traffic is down, AI answers are up, and GEO has moved to the boardroom.”He’s absolutely right. Unlike SEO, the C-Suite is hyper-focused on GEO, making it a mission-critical imperative as zero-click searches and crashing traffic become the status quo. This is where Kontent.ai’s new workflows are aiming to make an impact. <h3 id="optimization-without-the-manual-madness">Optimization without the manual madness</h3>Like an intern that never stops for coffee breaks, Kontent.ai’s autonomous agents continuously analyze content for a bevy of issues that can impact SEO and GEO – detecting things like missing or inconsistent metadata, unclear structure, outdated terminology, and weak internal linking. Users can also prompt for an SEO analysis and recommendations across content like blog posts. <figure class="image image-style-align-center image_resized" style="width:67.69%"><img src="https://cmscritic.com/ms-content/uploads/2026/01/seo-analysis.png" /></figure>Source: Kontent.ai But the automation goes even further. Instead of simply surfacing issues for manual follow-up, these intelligent agents can recommend improvements or even apply updates directly within Kontent.ai, mitigating the need for repeated audits and manual rework.  <figure class="image image-style-align-center image_resized" style="width:68.66%"><img src="https://cmscritic.com/ms-content/uploads/2026/01/image.jpeg" alt="A screenshot of a computer

AI-generated content may be incorrect." /></figure>Source: Kontent.ai According to Kontent.ai, some early but compelling use cases demonstrate the success of these new agentic workflows. For example, a global organization managing more than 400,000 content items used them to automate SEO metadata audits and implementation, cutting optimization time by as much as 80%.There’s more. When applied consistently across editorial workflows, Kontent reported that teams saw palpable results – including a 30% increase in organic impressions and expanded keyword coverage, all without increasing paid media spending.  As GEO surfaces as a business mandate, brands are rapidly adopting practices and channeling resources towards optimizing for AI visibility. Many of the agent-driven principles for SEO also support GEO, as they share structural and foundational tenets. With Kontent.ai’s automation, teams can help ensure these content structures are clear and concise for AI systems to interpret accurately – particularly as buyers are increasingly turning to generative search and AI assistants earlier in their discovery. It's worth noting that, unlike most modern SEO tools that are used after publishing, Kontent.ai embeds its optimization directly into the content model and enforces it universally. The net effect is simplification: agent-driven changes are validated against editorial governance, enabling teams to scale optimization without increasing operational complexity or risk. “As SEO and AI-driven discovery converge, optimization can no longer rely on manual effort,” said <a target="_blank" rel="noopener noreferrer" href="https://www.linkedin.com/in/iannorton/">Ian Norton,</a> VP Marketing at Kontent.ai. “By embedding agentic SEO and GEO directly into content operations, we help teams reduce cost, improve performance, and stay in control at scale.” <h3 id="the-verdict">The verdict</h3>Kontent.ai continues to impress with its clear, elegant, and high-utility application of agentic AI across its platform. While many tools are introducing complexity, Kontent’s focus on real-world use cases for applying its agentic capabilities is a winning position as brands scrutinize the value of their AI tooling and investments. Adding these workflows is yet another example of how it addresses real problems that marketers and content editors face when managing the minutiae of SEO – and the emerging morass of GEO. My recommendation: Since demoing Kontent.ai’s earliest foray into agentic territory, I was instantly drawn to its concise framing of the problem and how its focused application of AI is the solution. That concise delivery is one of the key reasons why it won our “CMS Idol” competition at the <a target="_blank" rel="noopener noreferrer" href="https://www.boye-co.com/conferences/cmskickoff26">Boye &amp; Company CMS Kickoff 26</a>. With its headless heritage and composable posture, Kontent presents a great solution for enterprise-grade stacks that are leaning AI-forward and require speed and control at scale. During your demo, pay close attention to the real-world content management use cases that their agents are solving – it’s all the proof you’ll need. <hr /><h3 id="upcoming-events">Upcoming Events</h3> <img style="width:30.06%" src="https://cmscritic.com/ms-content/uploads/2026/01/cms-summit-26-logo.jpg" alt="" /><h4 id="cms-summit-26"><a target="_blank" rel="noopener noreferrer" href="https://www.boye-co.com/conferences/cmssummit26">CMS Summit 26</a></h4>May 12-13, 2026 – Frankfurt, GermanyThe best conferences create space for honest, experience-based conversations. Not sales pitches. Not hype. Just thoughtful exchanges between people who spend their days designing, building, running, and evolving digital experiences. CMS Summit brings together people who share real stories from their work and platforms and who are interested in learning from each other on how to make things better. Over two days in Frankfurt, you can expect practitioner-led talks grounded in experience, conversations about trade-offs, constraints, and decisions, and time to compare notes with peers facing similar challenges. Space is limited for this exclusive event, <a target="_blank" rel="noopener noreferrer" href="https://www.boye-co.com/conferences/cmssummit26/tickets">so book your seats today.</a> <img style="width:30.13%" src="https://cmscritic.com/ms-content/uploads/2025/12/image-1765546475634.png" /><h4 id="umbraco-codegarden-2026"><a target="_blank" rel="noopener noreferrer" href="https://codegarden.umbraco.com/">Umbraco Codegarden 2026</a></h4>June 10–11, 2026 – Copenhagen, DKJoin us in Copenhagen (or online) for the biggest Umbraco conference in the world – two full days of learning, genuine conversations, and the kind of inspiration that brings business leaders, developers, and digital creators together. Codegarden 2026 is packed with both business and tech content, from deep-dive workshops and advanced sessions to real-world case studies and strategy talks. You’ll leave with ideas, strategies, and knowledge you can put into practice immediately. <a target="_blank" rel="noopener noreferrer" href="https://codegarden.umbraco.com/">Book your tickets today.</a> <img style="width:40.76%" src="https://cmscritic.com/ms-content/uploads/2026/01/open-source-cms-26.jpg" /><h4 id="open-source-cms-26"><a target="_blank" rel="noopener noreferrer" href="https://www.boye-co.com/conferences/opensourcecms26">Open Source CMS 26</a></h4>October 20–21, 2026 – Utrecht, NetherlandsJoin us for the first annual edition of our prestigious international conference dedicated to making open source CMS better. This event is already being called the “missing gathering place” for the open source CMS community – an international conference with confirmed participants from Europe and North America. Be part of a friendly mix of digital leaders from notable open source CMS projects, agencies, even a few industry analysts who get together to learn, network, and talk about what really matters when it comes to creating better open source CMS projects right now and for the foreseeable future. <a target="_blank" rel="noopener noreferrer" href="https://www.boye-co.com/conferences/opensourcecms26/tickets">Book your tickets today.</a>

Kontent.ai Adds AI-Powered SEO and GEO Workflows, Accelerating Content Optimization and Enhancing AI Visibility

<hr /> <ul><li>Storyblok surveyed 200 senior IT and procurement professionals regarding their AI strategies</li><li>90% of businesses plan to increase their AI investment in 2026</li><li>61% cited data privacy and regulatory concerns as the biggest challenges to successful AI adoption</li><li>91% indicated that AI will improve content management within their organization</li><li>Only 23% have fully integrated GEO-related strategies</li></ul> It’s true: bad news sells. And when it comes to AI, the negative vibes can be particularly potent. Look no further than the often-referenced MIT report that cites a whopping <a href="But%20the%20lesson%20isn’t%20that%20GenAI%20is%20broken.%20It’s%20that%20companies%20are%20trying%20to%20erase%20the%20very%20drag%20that%20creates%20value.">95% of GenAI pilots at companies are failing.</a>Of course, it’s all about context. And if you read more deeply into the research, the MIT study suggests that it’s not AI that’s broken – it’s that businesses and stakeholders are trying to avoid the essential “drag” that creates value. They’re relying on generic, brittle tools that aren’t designed with memory or learning loops.There’s also been <a target="_blank" rel="noopener noreferrer" href="https://www.newyorker.com/culture/open-questions/is-ai-actually-a-bubble">talk of an “AI bubble”</a> that continues to permeate the zeitgeist. Based on past tech cycles, it’s not out of step to forecast an epic “burst” given the billions poured into the sector since 2022. We’re subjected to a regular dose of fear-mongering around this topic, but there's evidence that some of the <a target="_blank" rel="noopener noreferrer" href="https://fortune.com/2025/09/03/what-previous-ai-winters-can-tell-investors-and-executives-about-what-might-be-coming-next-for-ai/">M&amp;A moats could be drying up.</a>Before you start chanting about the coming AI winter – buoyed by the notion that just 5% of GenAI pilots are yielding tangible results – many businesses still seem bullish about AI. That’s the sentiment reflected in new research from <a target="_blank" rel="noopener noreferrer" href="https://www.storyblok.com/">Storyblok</a>, which analyzed the field through the lens of content management. Recently, the CMS vendor surveyed 200 professionals at large-scale enterprises, targeting IT and procurement roles responsible for AI decision-making. The research focused on their 2026 planning, the hurdles faced in successfully adopting these technologies, their views on the major benefits of AI, and how it’s affecting their content management strategies. <figure class="image image-style-align-center image_resized" style="width:28.6%"><img src="https://cmscritic.com/ms-content/uploads/2025/12/dominik-angerer.jpg" alt="Dominik Angerer headshot" /></figure>Storyblok CEO and Co-founder, Dominik Angerer Storyblok uncovered several notable nuggets from the survey, chiefly surrounding budgets and spending. According to <a target="_blank" rel="noopener noreferrer" href="https://www.linkedin.com/in/dominikangerer/">Dominik Angerer,</a> CEO and Co-Founder of Storyblok, companies seem poised to dedicate more funding to their AI initiatives despite any prognostications about an AI bubble bursting. “Our research paints an overwhelmingly positive business view of AI adoption as we look ahead to 2026,” he said. “Budgets look set to continue to grow robustly, and we have seen a significant increase in the number of businesses that say their adoption of AI is mature or fully integrated. There is also growing confidence that AI can and will deliver great ROI."I certainly noted this abundance of enthusiasm at <a target="_blank" rel="noopener noreferrer" href="https://cmscritic.com/joy-to-the-content-world-storyblok-brings-ai-innovation-and-human-connection-to-joyconf-2025">Storyblok's JoyConf event</a> back in October, and the company is building momentum as it introduces more AI features and capabilities in this burgeoning field of AI-enhanced content management. Here are some highlights from the report that are putting wind in its sails. <h3 id="content-management-leads-the-pack-for-genai-impact">Content management leads the pack for GenAI impact</h3>Bullish is the word, and businesses seem prepared to put their money where their mouths are, with the majority leaning into more activity than the previous year.When asked about their AI investment plans for 2026, 57% said they expected it to “significantly increase,” 33% cited a “slight increase,” and 9% believed budgets would remain flat. Only 2% said they expected a reduction in their AI budget. But that’s predicting what’s ahead. For many, the optimistic forecast is built on previously successful outcomes or positive signals coming from existing pilots. For example, respondents said they have seen significant benefits from implementing AI technology, with 54% noting “operational efficiency gains” as the biggest ROI. This was followed by 48% citing a “faster time to value,” 43% noting “enhanced employee productivity,” and 41% stating “streamlined decision making” was the big benefit.Within the pantheon of targeted business applications, content management was cited as one of the top functions that generative AI would impact, with 91% saying it would improve this function within their organization. This makes sense given the strong adoption of AI across CMS tooling and workflows, presenting businesses with proven product features and solutions that already utilize AI to power workflows, drive personalization, orchestrate agents, and other AI-enabled capabilities that are fast becoming requirements of modern content management strategies. “Content management is one of the areas where there seems to be near-complete consensus on the transformational impact of AI,” Dominik said. <h3 id="geo-adoption-is-still-lagging">GEO adoption is still lagging</h3>As consumers shift their search behavior towards answer engines like <a target="_blank" rel="noopener noreferrer" href="https://chatgpt.com/">ChatGPT</a> or <a target="_blank" rel="noopener noreferrer" href="https://search.google/ways-to-search/ai-mode/">Google’s AI Mode,</a> the harsh realities of decaying website traffic and <a target="_blank" rel="noopener noreferrer" href="https://searchengineland.com/zero-click-searches-up-organic-clicks-down-456660">“zero-click searches”</a> are settling in. How bad is it? <a target="_blank" rel="noopener noreferrer" href="https://searchengineland.com/search-engine-traffic-2026-prediction-437650">Gartner predicts</a> that by next year, traditional search engine volume will drop by a breathtaking 25%, with search marketing losing its share to AI chatbots and other virtual agents.To combat this phenomenon, brands are building beyond their current SEO strategies and embracing <a target="_blank" rel="noopener noreferrer" href="https://en.wikipedia.org/wiki/Generative_engine_optimization">Generative Engine Optimization, or GEO</a> – the practice of adapting digital content and online presence management to improve visibility in results produced by <a target="_blank" rel="noopener noreferrer" href="https://en.wikipedia.org/wiki/Generative_artificial_intelligence">generative artificial intelligence</a>. While GEO strategies present a real opportunity for addressing these realities, businesses are still behind. Acccording to Storyblok’s research, 41% had either not started or were in the early stages of adopting GEO, with only 23% saying they had a full strategy implemented. “With less than a quarter of businesses saying they have adapted to these changes,” Dominik codified, “it’s clear there’s a lot of work to be done to ensure businesses can regain confidence in their content.”Without a robust GEO strategy, businesses will struggle to fully optimize their content strategy in an AI-first world of consumer search habits. Clearly, organizations are lagging in this category, but there’s a growing awareness – and a compelling rationale – for getting on board quickly. <h3 id="security-and-data-privacy-are-top-concerns">Security and data privacy are top concerns</h3>AI might be the shining city on the hill, but it’s vulnerable – and that truth is being proven out on a regular basis. Along with performance-based risks relative to guardrails and policy issues, bad actors are exploiting flaws in frameworks and leveraging prompt injections to break walled gardens and elicit brand-damaging behavior. This can range from minor headaches to major security breaches.We’ve also reached a major inflection point in cybersecurity, where AI models have become powerful tools for safeguarding data privacy, but also for conducting state-sponsored attacks. In September, agentic capabilities were <a target="_blank" rel="noopener noreferrer" href="https://www.anthropic.com/news/disrupting-AI-espionage">used to manipulate Claude Code</a> and infiltrate global targets that included tech companies and financial firms.As such, it’s not surprising to learn that safety was the central concern for respondents in Storyblok’s survey. On a granular level, 61% cited data privacy and regulatory concerns as the biggest challenge in adopting or scaling AI solutions. This was followed by security risks at 58%, and legacy system restrictions at 43%.These hurdles were also reflected in how IT and procurement professionals felt AI adoption could become more successful. 62% said data governance and quality assurance needed to be improved. Meanwhile, 54% wanted better integration with existing systems, and 42% cited increased “vendor transparency.”Notably, only 12% of respondents mentioned “cost-effective pricing” as an area for improvement. This might further underscore that businesses aren’t yet concerned about the cost of AI – or letting the overall price tag stymie their progress.Security is a moving target. As Dominik also noted, despite positive traction, concerns regarding governance and regulatory compliance are likely to grow – and may inhibit AI adoption over the short and medium term. “However,” he said, “it is good news that the professionals in charge of AI procurement have these concerns top of mind.”<h3 id="why-it-matters">Why it matters</h3>As we roll into 2026, Storyblok’s survey provides a glimpse of AI sentiment – and, perhaps, a hopeful one. There are no crystal balls (or at least no reliable ones), and AI’s path has been difficult to gauge on both the foundational and emotional scale. Given the astounding growth and tumultuous rollercoaster of economic and legislative policy headwinds, the last year has proven just how unpredictable things can be.What’s encouraging is to see where the opportunities are for content management, and how stakeholders view it as an area for continued impact. With its intrinsic connection to search, this should light a fire under vendors and agencies to further augment their value and practices regarding GEO, which, based on the data, is not a fully-adopted strategy.Security should be foremost on everyone’s mind. As we rush to drive new AI-powered products and experiences to market, we could potentially expand the surface area for vulnerabilities. Like APIs, this also applies to the fabric of third-party solutions used to compose solutions. The latest example of this came just a few weeks ago, when a <a target="_blank" rel="noopener noreferrer" href="https://openai.com/index/mixpanel-incident/">security incident</a> occurred with <a target="_blank" rel="noopener noreferrer" href="https://openai.com/">OpenAI</a> and <a target="_blank" rel="noopener noreferrer" href="https://mixpanel.com/home/">Mixpanel</a>, a data analytics provider. <a target="_blank" rel="noopener noreferrer" href="https://www.globaldata.com/store/report/agentic-ai-market-analysis/">According to GlobalData,</a> we've now entered the hyper-growth stage of agentic AI. That means everything is accelerating, and that includes the propensity for problems. As the earlier MIT report indicated, friction is a necessary component for assuring the performance of AI – and the same holds true for data privacy and governance. This is not a time to rely on generic, unproven tools; we need performant, well-maintained solutions from trusted sources. This is where vendors like Storyblok are positioning themselves not just as AI-powered platforms – but AI partners in success. <hr /><h4 style="text-align:center" id="looking-for-more-guidance-on-storyblok?-talk-to-an-expert.">Looking for more guidance on Storyblok? <a target="_blank" rel="noopener noreferrer" href="https://cmscritic.com/contact">Talk to an expert.</a></h4><hr /> <h3 id="upcoming-events">Upcoming Events</h3> <img style="width:31.44%" src="https://cmscritic.com/ms-content/uploads/2025/08/cms-kickoff-2026-logo.png" alt="" /><h4 id="cms-kickoff-2026"><a target="_blank" rel="noopener noreferrer" href="https://www.boye-co.com/conferences/cmskickoff26">CMS Kickoff 2026</a></h4>January 13-14, 2026 – St. Petersburg, FLMeet industry leaders at our fourth annual CMS Kickoff – the industry's premier global CMS event. Similar to a traditional kickoff, we reflect on recent trends and share stories from the frontlines. Additionally, we will delve into the current happenings and shed light on the future. Prepare for an unparalleled in-person CMS conference experience that will equip you to move things forward. This is an exclusive event – space is limited, <a target="_blank" rel="noopener noreferrer" href="https://www.boye-co.com/conferences/cmskickoff26">so secure your tickets today.</a> <img style="width:30.13%" src="https://cmscritic.com/ms-content/uploads/2025/12/image-1765546475634.png" /><h4 id="umbraco-codegarden-2026"><a target="_blank" rel="noopener noreferrer" href="https://codegarden.umbraco.com/">Umbraco Codegarden 2026</a></h4>June 10–11, 2026 – Copenhagen, DKJoin us in Copenhagen (or online) for the biggest Umbraco conference in the world – two full days of learning, genuine conversations, and the kind of inspiration that brings business leaders, developers, and digital creators together. Codegarden 2026 is packed with both business and tech content, from deep-dive workshops and advanced sessions to real-world case studies and strategy talks. You’ll leave with ideas, strategies, and knowledge you can put into practice immediately. <a target="_blank" rel="noopener noreferrer" href="https://codegarden.umbraco.com/">Book your tickets today.</a>

Are businesses bullish on AI in 2026? New research says yes, but security is a top concern

<a target="_blank" rel="noopener noreferrer" href="https://cmscritic.com/critics/dominik-angerer">Dominik Angerer</a> is the founder and CEO of Storyblok and a CMS Critic Contributor.<hr /> For decades, marketers have competed to secure a coveted page-one spot on the search results. But today that landscape has shifted. As AI-driven search experiences dominate, brand discovery is no longer about ranking for blue links; it’s about appearing in AI-generated answers.This shift is rewriting the rules of online strategy. Not too long ago, getting your website noticed revolved around a careful balance of keywords and backlinks. Now, to appear in AI-generated responses, brands need content that machines can interpret as easily as humans. The reality is that many are not prepared.The result? Traffic is declining. Zero-click answers are overshadowing genuine human expertise. Many brands are also finding outdated website content resurfacing inside AI-generated responses. The outcome is a loss of credibility and diminished ownership of their narrative long before a customer even reaches their site.This has led some experts to predict the so-called “death of the website,” envisioning an internet overrun by AI-generated content and bots, where quality information and genuine human interaction are all but extinct.The truth, however, isn’t nearly so grim. As we see it, AI isn’t killing websites; it’s exposing longstanding weaknesses in how organizations manage content. In this light, it should be seen not as an ending, but as a crucial turning point in terms of the way brands create and manage content online. <h3 id="relevance-before-rankings">Relevance before rankings</h3>Previously, brands could get away with a content ecosystem that was outdated and internally inconsistent. Take a look at any one site, and chances are you’re guaranteed to find some old news releases or dusty product specs. But while humans might overlook a stale blog post from 2018 or incorrect pricing buried three levels deep, AI systems do not. Algorithms now crawl and compare information at a scale and speed no person can match. They evaluate how current your content is, whether your messaging stays consistent across pages and channels, and how authoritative your knowledge base looks against competitors. In other words, AI is no longer just reading what you publish – it is judging whether your entire digital presence adds up.Generative Experience Optimization (GEO) is the roadmap for this new landscape. At its core, GEO is about ensuring that content is relevant, coherent, and authoritative so that AI can accurately interpret and surface it. For marketers, this translates into designing content that prioritizes clarity, consistency, and authority: clear language, cohesive messaging, and demonstrable expertise that generative AI can reliably recognize and elevate in its responses.Crucially, GEO also shifts the focus from individual pages to the overall logic of your digital estate. It asks whether every touchpoint, including product pages, help centres, blogs, and social media copy, tells the same story and uses the same definitions. When that ecosystem hangs together, AI systems can more easily map questions to your answers, quote you as a primary source, and elevate your brand in aggregated, AI-generated experiences.<h3 id="legacy-limitations--">Legacy limitations  </h3>This shift, in turn, is placing a sharpened focus on content governance. Across many organizations, individual channels still operate in isolation. Web teams publish one thing, marketing says another, or brand information is fragmented. AI interprets this inconsistency as a lack of authority and reduces trust accordingly. All of this is compounded by legacy CMS systems that were never designed for the dynamic, multi-channel, AI-driven environment we now inhabit, making timely updates slow and consistency nearly impossible.To remain visible and trusted in this new discovery environment, brands need content systems that are flexibly structured and built for speed. This makes the case for composable, API-driven architectures – technology stacks made from interchangeable, best-in-class components rather than rigid, all-in-one systems – even more compelling. This is because composable CMS platforms allow marketers to update information once and distribute it everywhere, ensuring that every channel, region, and touchpoint reflects the same up-to-date source of truth. They also encourage more thoughtful content modelling and governance, which is essential for maintaining accuracy and coherence across increasingly complex digital ecosystems. What’s great, too, is that a composable stack makes it easy to introduce new tools, such as personalization engines, automation layers, AI assistants, or creative workflows, without disrupting the entire system. This granular level of flexibility gives marketing teams the agility they need to operate confidently in an AI-first discovery landscape, where freshness, structure, and adaptability determine relevance.<h3 id="evolve-or-risk-extinction">Evolve or risk extinction</h3>Ultimately, the internet isn’t going anywhere. Take a closer look, and you’ll likely find that smartphones, apps, and social media platforms are doing better than ever. What is changing though is the way people access and interpret information, as the rise of AI causes brands to rethink how they structure, maintain, and distribute content. Those that adapt and seize the opportunity to reclaim control of the narrative will find that the web isn’t dying at all; it’s simply evolving into something more dynamic, more decentralized, and more dependent on the quality and consistency of the content that fuels it. Those that fail to evolve risk being defined by outdated information circulating through systems they can no longer influence. <hr /><h3 id="upcoming-events">Upcoming Events</h3> <img style="width:31.44%" src="https://cmscritic.com/ms-content/uploads/2025/08/cms-kickoff-2026-logo.png" alt="" /><h4 id="cms-kickoff-2026"><a target="_blank" rel="noopener noreferrer" href="https://www.boye-co.com/conferences/cmskickoff26">CMS Kickoff 2026</a></h4>January 13-14, 2026 – St. Petersburg, FLMeet industry leaders at our fourth annual CMS Kickoff – the industry's premier global CMS event. Similar to a traditional kickoff, we reflect on recent trends and share stories from the frontlines. Additionally, we will delve into the current happenings and shed light on the future. Prepare for an unparalleled in-person CMS conference experience that will equip you to move things forward. This is an exclusive event – space is limited, <a target="_blank" rel="noopener noreferrer" href="https://www.boye-co.com/conferences/cmskickoff26">so secure your tickets today.</a>

AI didn't kill the website: it exposed how broken it was

dominik-angerer

The Headless Holodeck: Joel Varty of Agility CMS on Warp-Speed Demos, AI, and the Next Generation of CMS

Power your CMS on AWS

Manage your websites & apps in the most trusted cloud.

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Conquer ‘Cold Starts’ with Hot Launches: Uniform AI Helps Teams Ship Digital Experiences Faster

<a target="_blank" rel="noopener noreferrer" href="https://cmscritic.com/critics/conor-egan">Conor Egan</a> is SVP Product at <a target="_blank" rel="noopener noreferrer" href="https://cmscritic.com/products/contentstack">Contentstack</a> and a CMS Critic Contributor.<hr /> In order for <a target="_blank" rel="noopener noreferrer" href="https://www.contentstack.com/platforms/ai">AI</a> to become a truly revolutionary force in life and business, we’ll have to trust it with more than just our grunt work. We’ll have to outsource some of our decision-making as well.That’s where agentic AI comes in.An AI agent is a system you can interact with in plain language that has some amount of capabilities it can manage, including taking actions on your behalf. The simplest AI agents are “helper” agents, such as support agents or virtual assistants. (<a target="_blank" rel="noopener noreferrer" href="https://www.mentalfloss.com/article/504767/tragic-life-clippy-worlds-most-hated-virtual-assistant">Clippy</a> was the godfather of this sort of thing). You can ask these agents to book your plane tickets or revise some text, or which barbecue grill would best suit your needs. Other AI agents run when you're not doing anything. They’re constantly listening, and can take some action if they think it's necessary.That makes them close to what we used to call automations. The key difference between an automation and an agent is that the agent has more than one function, and can make its own decisions and interpretations of what it’s supposed to do.  Here are a few thoughts about the value of agentic AI as a force multiplier and facilitator, and why companies that are replacing human beings with AI agents are thinking about this technology the wrong way.<h3 id="why-should-we-use-ai-agents?">Why should we use AI agents?</h3>Not all tasks fit neatly into a simple binary. Think of a governance agent that’s supposed to enforce brand guidelines or highlight when content should get another review. You might want more complexity in its output than a cut-and-dried yes or no. Your AI agent might decide that the problems with a piece of content are egregious enough to block it from being published, or that it needs someone else to review it, or there’s some other review state it should go into. Based on what’s happening, it might decide which tools to apply for the job. There are multiple paths that an AI agent can follow, and it has some agency in deciding what they are. In the Old World, you'd have to account for each of those branching paths, and if the scenario didn't fall into one, then nothing would happen. The advantage of AI agents is that they’re equipped to deal with situations they’ve never seen before. They’re not forced to operate within what they were “programmed” to do.Of course, there's a time-saving aspect as well. Humans are very expensive, and compute is not, so there may be certain repetitive tasks that an agent is better equipped for in terms of resource efficiency.For example, sifting through a great amount of content, summarizing things, identifying outliers — these are all things that can be pretty time-consuming for humans to do. AI agents can do these tasks quickly, and even help you identify opportunities that you might not have discovered yourself.<h3 id="contentstack’s-rule-for-ai-development">Contentstack’s rule for AI development</h3>As <a target="_blank" rel="noopener noreferrer" href="https://www.contentstack.com/">Contentstack</a> prepares to roll out new agentic AI features this fall, our Product team has benefitted from a simple guiding principle: If it doesn’t deliver significant user value, we don’t do it.So, what is “user value”? In my opinion, it’s anything that falls into one of these three buckets:Number one, it does something that you're already doing, but 10 times better. For example, instead of sifting through all my data and having to hand-identify all the audiences, an AI agent can break up my audiences based on lookalike models. I could have done this myself, but with AI I can do it (at least) 10X faster.Number two, it allows me to do something that I literally could not do before. It's not just helping me with what I could have done otherwise. The AI enables some net new capability that was not possible before. And number three, it can turn a regular user into a power user. Let’s say we wanted to add natural language search in our CMS, so you could type in and find what you’re looking for without having to figure it out through advanced search. Rather than having to become a search power user or rely on your developers, the AI functionality gives you the same abilities as the most skilled users of the platform. If an AI concept does not meet one or more of these criteria, then it's not worth our team’s investment. And by the way, none of those criteria boil down to “it allows your company to cut the size of its workforce.” Which brings me to my next point…<h3 id="why-ai-agents-should-enhance-human-effort,-not-replace-it">Why AI agents should enhance human effort, not replace it</h3>So far, companies have taken a couple of different approaches with agentic AI. One is trying to <a target="_blank" rel="noopener noreferrer" href="https://www.linkedin.com/pulse/dude-wheres-my-job-conor-egan-shj6e/">literally replace people</a>. So, if you have someone whose job is to do X, they’ll seek to create an agent that does exactly that.But I think we get a lot more value from AI agents when we use them as facilitators, not workforce replacers. You hired smart people to use their talents, right? If that’s the case, you should probably get rid of all the things they have to do in the course of the day that don't differentiate you and your brand. Are there capabilities that you can give a team member via an agent that provides a force multiplier or allows them to provide more value? Start there.We’re quickly entering a world where AI will be able to put marketing on autopilot. It will create the campaigns, it will write the content, generate the assets, etc. And my question is always, “If everybody has the exact same tools, how is a great marketer going to beat a good marketer?” Because if you have a system that can spit out average content and everybody's doing it, things are going to be very noisy.It's not that AI can't help you develop novel experiences. But if you're creating content for other humans, then humans need to serve as the judge of taste. When AI tools are generating the same campaign ideas, the most successful marketers are the ones who will be better at deciding which ideas to pursue. <h3 id="looking-ahead:-ai-agents-will-eat-more-tasks-from-the-bottom-up-(and-that’s-a-good-thing)">Looking ahead: AI agents will eat more tasks from the bottom up (and that’s a good thing)</h3>Whether it's industrial farming or computers, new technology always eats jobs from the bottom up. It could be literal jobs that you have to do, or those “jobs” could be abstraction layers.In the early days of code, we were interacting directly with the hardware itself and writing in ones and zeros. Then we added operating systems, and now you can use a mouse, which is a layer on top of an operating system. We used to have to manage our infrastructure by taking racks to a server farm and plugging in the cables, and installing the software, and now we have cloud services. We used to write JavaScript and HTML by hand. Then we developed code frameworks where you don't even need to know the underlying JavaScript. AI is the latest layer on top of all this. Soon, you won't necessarily need to know how to use Contentstack. Our platform is an abstraction of an abstraction of a database that you used to have in order to do all these jobs. AI agents are simply the most recent iteration of what technology has been doing for a long time. The real purpose of AI — just like all the advancements that came before it — is to get you to the value part faster. You can now spend most of the hours in your day doing the high-value things that are going to have an impact, and less time figuring out how to learn the software. <hr /><h3 id="upcoming-events">Upcoming Events</h3> <figure class="image image-style-block-align-left image_resized" style="width:28.08%"><img src="https://cmscritic.com/ms-content/uploads/2025/10/image-1759840698475.png" /></figure><h4 id="raise:-lifting-content-into-the-future-with-agentic-cms"><a target="_blank" rel="noopener noreferrer" href="https://kontent.ai/events-and-webinars/raise/">RAISE: Lifting Content into the Future with Agentic CMS</a></h4>November 11, 2025 – London, UKJoin Kontent.ai at RAISE: Lifting Content into the Future with Agentic CMS, a premier free event for forward-thinking marketing and technology leaders shaping the way today’s most ambitious brands create and deliver content. Expect bold ideas, discover innovative strategies, engage with industry leaders, and gain insights that will lift your content strategy to new heights. At RAISE, you'll learn how to deliver faster, more engaging content experiences while AI does the busywork of audits, compliance, and localization with Agentic CMS, built to give you and your teams more time on creativity that matters. <a target="_blank" rel="noopener noreferrer" href="https://kontent.ai/events-and-webinars/raise/">Reserve your seat today.</a> <img style="width:29.67%" src="https://cmscritic.com/ms-content/uploads/2025/10/image-1761136749603.png" /><h4 id="live-webinar:-can-we-ever-get-composable-without-complexity?"><a target="_blank" rel="noopener noreferrer" href="https://umbraco.com/webinar-cmscritic">Live Webinar: Can We Ever Get Composable Without Complexity?</a></h4>November 20, 2025 – 6 PM (CET) / 5 PM (GMT) / 12 PM (EST)Composable architecture promised to simplify digital experience creation by giving organizations the flexibility to combine the technologies that met their needs. But for many enterprises, it’s done the opposite, which has led to complex integrations, spiraling costs, and what some are now referring to as composable regret. In this live conversation, Umbraco CEO Mats Persson joins Matt Garrepy, Chief Content Officer at CMS Critic, for a candid exploration of what went wrong in the first wave of composable and what needs to change. <a target="_blank" rel="noopener noreferrer" href="https://umbraco.com/webinar-cmscritic">Register for the webinar.</a> <img style="width:29.08%" src="https://cmscritic.com/ms-content/uploads/2025/10/image-1761594434824.png" /><h4 id="typo3-conference-2025"><a target="_blank" rel="noopener noreferrer" href="https://t3con.typo3.com/">TYPO3 Conference 2025</a></h4>November 25–27, 2025 – Düsseldorf, GermanyT3CON is the premier annual event for web professionals, developers, marketers, and decision-makers. Much more than just a TYPO3-focused conference, T3CON spotlights the latest trends, innovations, and leaders shaping the future of content management, covering everything from grassroots initiatives to new technologies, strategies, and success stories. The event is designed to empower businesses and organizations with the knowledge and tools they need to thrive in the evolving digital landscape. The conference culminates in an awards ceremony celebrating the best TYPO3 projects across various industries. <a target="_blank" rel="noopener noreferrer" href="https://t3con.typo3.com/">Get your ticket.</a> <img style="width:31.44%" src="https://cmscritic.com/ms-content/uploads/2025/08/cms-kickoff-2026-logo.png" alt="" /><h4 id="cms-kickoff-2026"><a target="_blank" rel="noopener noreferrer" href="https://www.boye-co.com/conferences/cmskickoff26">CMS Kickoff 2026</a></h4>January 13-14, 2026 – St. Petersburg, FLMeet industry leaders at our fourth annual CMS Kickoff – the industry's premier global CMS event. Similar to a traditional kickoff, we reflect on recent trends and share stories from the frontlines. Additionally, we will delve into the current happenings and shed light on the future. Prepare for an unparalleled in-person CMS conference experience that will equip you to move things forward. This is an exclusive event – space is limited, <a target="_blank" rel="noopener noreferrer" href="https://www.boye-co.com/conferences/cmskickoff26">so secure your tickets today.</a>

Agentic AI 101: What's an AI agent and when should they be used?

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A lot of things happen under the hood when modernizing software. As the saying goes, we aren't always privy to how the sausage is made. But when it comes to UI, everything's above the fold, making it one of the most important expressions of a platform's evolution.
Yesterday, <a href="https://www.cmscritic.com/agility-cms-introduces-simplified-pricing-tiers-for-headless-content-management/">Agility</a> – a headless CMS that positions itself as the premium content platform – announced the completion of a comprehensive design system refresh in its new user interface. The company is "putting the finishing touches" on its new UI, and plans to have it fully running on June 30th. Until then, the classic UI will be available to current users.
According to the company's press release, Agility's design, product, and customer success teams spent the last three months listening to customer feedback and implementing improvements to elevate the design and accessibility of its platform UI.
"The design system refresh in our new UI is a reflection of our dedication to listening to our customers' needs,” said  <a href="https://www.linkedin.com/in/joelvarty/" target="_blank">Joel Varty</a>, CTO of Agility, emphasizing the company's commitment to innovation and customer-centric solutions.
<h2>A refreshing refresh of UI and enhanced CMS features</h2>
Agility's design system refresh is more than just a visual upgrade – it introduces a number of new features and enhancements aimed at empowering users with increased efficiency and an upgraded user experience. This comes a few weeks before the new UI will have full feature parity and become the default within the platform.
"The implementation of these new features is a direct response to our customers' needs," said <a href="https://www.linkedin.com/in/jina-zohori/" target="_blank">Jina Zohori,</a> Head of Customer Experience at Agility. "Our goal was to improve the overall accessibility and usability of the UI design system, and we are confident that the enhancements we've made will have a significant positive impact on our users' workflows."
Here are some of the highlights users can expect from the new UI:
<ul>
<li>New Filters: The interface now boasts enhanced filters, allowing users to precisely search content items, pages, assets, and more. This feature significantly improves efficiency and user experience.</li>
<li>New Advanced Global Search: The upgraded global search functionality offers users a powerful and flexible data searching and filtering experience within a single component, enabling swift access to the desired information.</li>
<li>New Org Selector and Instance Manager: Simplifying navigation and management across multiple instances and organizations, the new org selector and instance manager streamline user workflows and enhance overall usability.</li>
<li>Navigation Panel Enhancement: Responding to user feedback, Agility has introduced a darker, high-contrast navigation panel, reducing eye strain and improving focus during prolonged usage.</li>
<li>Heartbeat Indicator: With a new heartbeat indicator, users now receive visual updates on ongoing events and tasks, ensuring they remain informed and engaged with key activities.</li>
<li>Collapsible Properties and Activity Feed Sidebar: The refreshed UI features collapsible properties and an activity feed sidebar, maximizing screen space for the main content and providing users with a more immersive experience.</li>
<li>Pagination instead of Infinite Scroll: Agility has replaced infinite scroll with a pagination feature, resulting in improved navigation, reduced lag, and easier return to specific content points.</li>
<li>Horizontal Breadcrumb Navigation: The introduction of horizontal breadcrumb navigation enhances tracking and navigation within complex directory structures, simplifying user journeys.</li>
<li>Table Column Reordering: Users can now effortlessly reorder table columns, significantly enhancing data analysis and comprehension capabilities.</li>
<li>Visual Model Editor with Drag-and-Drop: Agility's updated visual model editor empowers users to create and edit models interactively through an intuitive drag-and-drop interface, further enhancing usability and productivity.</li>
<li>New Asset Manager: The newly integrated asset manager significantly improves the organization and accessibility of digital assets, ensuring efficient project resource utilization and seamless collaboration.</li>
</ul>
<h2>Leveraging customer feedback to build a more effective UI</h2>
According to the company's press release, Agility remains committed to continuously enhancing its product offerings based on user feedback and evolving market demands. The UI refresh is a testament to Agility's dedication to delivering exceptional user experiences and ensuring maximum accessibility for all users.
"We are excited to unveil the design system refresh in our new UI, which is a result of intensive collaboration with our customers," said According to <a href="https://www.linkedin.com/in/dluxdesign/" target="_blank">David Babijaev</a>, Product Designer of Agility's new UI. "By incorporating their feedback, we have created a more intuitive and user-friendly experience that will empower our users to achieve their goals efficiently and effectively."
If you're interested in learning more about Agility's new UI, the company is offering a session entitled "Unleash the Power of Agility: Mastering the New UI" on July 26th at 12 PM EDT. Users can sign up through their Agility account.
<h2>About Agility</h2>
Agility is a leading provider of Headless CMS solutions, offering businesses an ultimate content management system that is personalized, scalable, and future-proof. With its API-first approach and flexible architecture, Agility enables brands to effortlessly create and distribute captivating content across various channels. Their commitment to delivering personalized white-glove service and addressing unique challenges makes them the top choice for enterprise-level businesses in need of composable solutions. Experience the transformation of your content management strategy and the achievement of your business goals with Agility: Your Voice, Your Way.

Agility CMS Unveils Refreshed UI, Delivering Enhanced User Experience and Accessibility

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