Two years after going open source, concrete5 now powers over 50,000 websites, only a small handful of which are actually hosted by the project's core team. Now concrete5 site owners can easily get support on a per instance basis regardless of where their site is being hosted.
“The free forums and consulting services of many shops and freelancers have always provided a range of options to make a site work, but there was never a clear safety net for site owners until now.” says Founder and CEO Franz Maruna. “We're not trying to be the cheapest or the fastest, we just want everyone who chooses concrete5 to know that their site will grow with them for many years to come. This new incident support option means hosting with us isn't the only way to get the security of the core team's attention.”
The core team behind concrete5 is spending more and more time helping large enterprises and institutions implement concrete5 effectively. The creation of this new service and the dedication of the resources behind it shows they are committed to providing top-tier support for large and small clients alike.
For more information on concrete5 Incident Support:
http://www.concrete5.org/services/support/