On November 7th 2013, Liferay held their first ever UK Portal Solutions Forum. The event promised an overview of the newly released Liferay Portal 6.2 along with a full day of presentations, workshops, and much more.
Liferay are a world-renowned provider of a leading enterprise-class portal solution, which is used as a digital platform by a number of Fortune 500 companies. With a respectable past, a bright future and a brand new version of their flagship product released just a few days ago, there was plenty for Liferay executives to talk about.
Naturally then, Liferay's Solutions Forum itself – held in the heart of London, was thoroughly enjoyable and full of content. So, let's delve into exactly how it went down.
After making my way down to the Solutions Forum on a chilly London morning, I was welcomed warmly by Liferay staff, and introduced to some of the event's organisers. I then swiftly made my way over to the breakfast area, where I filled up on Tea before the main event began.
I was going to be live-tweeting the entire event via the CMS Critic Twitter account, so I made myself comfortable in the main conference room – with my Tweeting finger poised.
Eddy Dueck – Liferay's marketing associate in charge of leading the event, started the proceedings, and was followed up by an impressive presentation given by company CEO, Bryan Cheung. He spoke extensively on the importance of understanding the evolution of customer relations, as well as how information should be presented to users and customers in general.
“The future of Portal Technology is to provide access to the right information, within the right context.” ~ Bryan Cheung #LPSF2013UK
— CMS Critic (@cmscritic) November 7, 2013
Bryan Cheung delved deep into the history of company-customer relationships, discussing how time has helped evolve and shape today's customer interaction. The example of a Suit Tailor was initially given, focusing on the personal relationship a Suit Tailor would have with his or her customer.
As technology advanced, Bryan Cheung said, that personal, close relationship shared between a service provider and his or her customer was lost, simply due to companies focusing on a wider reach, rather than a personal one. However, the Internet, especially in its current form, helps combine both a personal touch and a wide reach.
Along with the continued talks from various Liferay executives and other professionals, the Liferay Portal Solutions Forum also had something to offer outide of the conference room.
On top of the Breakfast before the main event, attendees enjoyed two networking Coffee breaks, where they could grab a hot drink, a slice of cake and converse with both their colleagues, and other professionals.
The networking Coffee break in full motion. #LPSF2013UK pic.twitter.com/PNdqY3ZOox
— CMS Critic (@cmscritic) November 7, 2013
Additionally, Liferay laid out a deliciously looking – and tasting lunch. Once again, the atmosphere was social, with attendees networking and exchanging details as they enjoyed their lunch.
Following the lunch break, time was set aside for “Expert Exchange Discussions”. The idea was that each table had twenty minutes to discuss a pre-defined question, generally relating to internal company policy and approach to customer engagement.
Each discussion was moderated by a Liferay professional, and the event was topped off with session summary, which compiled the different opinions and ideas gathered at each table.
Towards the end of the Solutions Forum, Liferay made time to talk about their latest release, Liferay Portal 6.2.
Product Manager Juan Fernandez took to the stage, and began speaking about the new features boasted by their latest upgrade, made just days ago. He touched briefly on the new user interface, which he believed would help users get the most out of Liferay.
He then moved on to the responsive nature of the templates supported by Liferay Portal 6.2, and how simple it now is for users to quickly and easily review and customize their responsive website via the Liferay mobile preview option.
“The new App Manager is now even easier to use when managing, activating and deactivating applications.” ~ Juan Fernandez #LPSF2013UK
— CMS Critic (@cmscritic) November 7, 2013
After touching on the subject of Liferay's new App Manager, Juan Fernandez mentioned the enhanced multi-language options, and the ability for users to localise their URLS.
Eventually, after some detailed presentations and interesting questions posed by the audience, Liferay's first ever UK Solutions Forum came to a close. A round of applause was given, and as the room emptied, you certainly got the feeling that every attendee was leaving satisfied with what they had seen, and heard.
For more information on Liferay's platform, check out their website. Additionally, you can explore more of Liferay via our CMS Directory.
Also, if you'd like a better idea of how the events went down at the 2013 UK Liferay Portal Solutions Forum, check out our Twitter feed, where I live-tweeted all of the events directly from the Solutions Forum.