Articles

Data Privacy Article

<hr /> <ul><li>Storyblok surveyed 200 senior IT and procurement professionals regarding their AI strategies</li><li>90% of businesses plan to increase their AI investment in 2026</li><li>61% cited data privacy and regulatory concerns as the biggest challenges to successful AI adoption</li><li>91% indicated that AI will improve content management within their organization</li><li>Only 23% have fully integrated GEO-related strategies</li></ul> It’s true: bad news sells. And when it comes to AI, the negative vibes can be particularly potent. Look no further than the often-referenced MIT report that cites a whopping <a href="But%20the%20lesson%20isn’t%20that%20GenAI%20is%20broken.%20It’s%20that%20companies%20are%20trying%20to%20erase%20the%20very%20drag%20that%20creates%20value.">95% of GenAI pilots at companies are failing.</a>Of course, it’s all about context. And if you read more deeply into the research, the MIT study suggests that it’s not AI that’s broken – it’s that businesses and stakeholders are trying to avoid the essential “drag” that creates value. They’re relying on generic, brittle tools that aren’t designed with memory or learning loops.There’s also been <a target="_blank" rel="noopener noreferrer" href="https://www.newyorker.com/culture/open-questions/is-ai-actually-a-bubble">talk of an “AI bubble”</a> that continues to permeate the zeitgeist. Based on past tech cycles, it’s not out of step to forecast an epic “burst” given the billions poured into the sector since 2022. We’re subjected to a regular dose of fear-mongering around this topic, but there's evidence that some of the <a target="_blank" rel="noopener noreferrer" href="https://fortune.com/2025/09/03/what-previous-ai-winters-can-tell-investors-and-executives-about-what-might-be-coming-next-for-ai/">M&amp;A moats could be drying up.</a>Before you start chanting about the coming AI winter – buoyed by the notion that just 5% of GenAI pilots are yielding tangible results – many businesses still seem bullish about AI. That’s the sentiment reflected in new research from <a target="_blank" rel="noopener noreferrer" href="https://www.storyblok.com/">Storyblok</a>, which analyzed the field through the lens of content management. Recently, the CMS vendor surveyed 200 professionals at large-scale enterprises, targeting IT and procurement roles responsible for AI decision-making. The research focused on their 2026 planning, the hurdles faced in successfully adopting these technologies, their views on the major benefits of AI, and how it’s affecting their content management strategies. <figure class="image image-style-align-center image_resized" style="width:28.6%"><img src="https://cmscritic.com/ms-content/uploads/2025/12/dominik-angerer.jpg" alt="Dominik Angerer headshot" /></figure>Storyblok CEO and Co-founder, Dominik Angerer Storyblok uncovered several notable nuggets from the survey, chiefly surrounding budgets and spending. According to <a target="_blank" rel="noopener noreferrer" href="https://www.linkedin.com/in/dominikangerer/">Dominik Angerer,</a> CEO and Co-Founder of Storyblok, companies seem poised to dedicate more funding to their AI initiatives despite any prognostications about an AI bubble bursting. “Our research paints an overwhelmingly positive business view of AI adoption as we look ahead to 2026,” he said. “Budgets look set to continue to grow robustly, and we have seen a significant increase in the number of businesses that say their adoption of AI is mature or fully integrated. There is also growing confidence that AI can and will deliver great ROI."I certainly noted this abundance of enthusiasm at <a target="_blank" rel="noopener noreferrer" href="https://cmscritic.com/joy-to-the-content-world-storyblok-brings-ai-innovation-and-human-connection-to-joyconf-2025">Storyblok's JoyConf event</a> back in October, and the company is building momentum as it introduces more AI features and capabilities in this burgeoning field of AI-enhanced content management. Here are some highlights from the report that are putting wind in its sails. <h3 id="content-management-leads-the-pack-for-genai-impact">Content management leads the pack for GenAI impact</h3>Bullish is the word, and businesses seem prepared to put their money where their mouths are, with the majority leaning into more activity than the previous year.When asked about their AI investment plans for 2026, 57% said they expected it to “significantly increase,” 33% cited a “slight increase,” and 9% believed budgets would remain flat. Only 2% said they expected a reduction in their AI budget. But that’s predicting what’s ahead. For many, the optimistic forecast is built on previously successful outcomes or positive signals coming from existing pilots. For example, respondents said they have seen significant benefits from implementing AI technology, with 54% noting “operational efficiency gains” as the biggest ROI. This was followed by 48% citing a “faster time to value,” 43% noting “enhanced employee productivity,” and 41% stating “streamlined decision making” was the big benefit.Within the pantheon of targeted business applications, content management was cited as one of the top functions that generative AI would impact, with 91% saying it would improve this function within their organization. This makes sense given the strong adoption of AI across CMS tooling and workflows, presenting businesses with proven product features and solutions that already utilize AI to power workflows, drive personalization, orchestrate agents, and other AI-enabled capabilities that are fast becoming requirements of modern content management strategies. “Content management is one of the areas where there seems to be near-complete consensus on the transformational impact of AI,” Dominik said. <h3 id="geo-adoption-is-still-lagging">GEO adoption is still lagging</h3>As consumers shift their search behavior towards answer engines like <a target="_blank" rel="noopener noreferrer" href="https://chatgpt.com/">ChatGPT</a> or <a target="_blank" rel="noopener noreferrer" href="https://search.google/ways-to-search/ai-mode/">Google’s AI Mode,</a> the harsh realities of decaying website traffic and <a target="_blank" rel="noopener noreferrer" href="https://searchengineland.com/zero-click-searches-up-organic-clicks-down-456660">“zero-click searches”</a> are settling in. How bad is it? <a target="_blank" rel="noopener noreferrer" href="https://searchengineland.com/search-engine-traffic-2026-prediction-437650">Gartner predicts</a> that by next year, traditional search engine volume will drop by a breathtaking 25%, with search marketing losing its share to AI chatbots and other virtual agents.To combat this phenomenon, brands are building beyond their current SEO strategies and embracing <a target="_blank" rel="noopener noreferrer" href="https://en.wikipedia.org/wiki/Generative_engine_optimization">Generative Engine Optimization, or GEO</a> – the practice of adapting digital content and online presence management to improve visibility in results produced by <a target="_blank" rel="noopener noreferrer" href="https://en.wikipedia.org/wiki/Generative_artificial_intelligence">generative artificial intelligence</a>. While GEO strategies present a real opportunity for addressing these realities, businesses are still behind. Acccording to Storyblok’s research, 41% had either not started or were in the early stages of adopting GEO, with only 23% saying they had a full strategy implemented. “With less than a quarter of businesses saying they have adapted to these changes,” Dominik codified, “it’s clear there’s a lot of work to be done to ensure businesses can regain confidence in their content.”Without a robust GEO strategy, businesses will struggle to fully optimize their content strategy in an AI-first world of consumer search habits. Clearly, organizations are lagging in this category, but there’s a growing awareness – and a compelling rationale – for getting on board quickly. <h3 id="security-and-data-privacy-are-top-concerns">Security and data privacy are top concerns</h3>AI might be the shining city on the hill, but it’s vulnerable – and that truth is being proven out on a regular basis. Along with performance-based risks relative to guardrails and policy issues, bad actors are exploiting flaws in frameworks and leveraging prompt injections to break walled gardens and elicit brand-damaging behavior. This can range from minor headaches to major security breaches.We’ve also reached a major inflection point in cybersecurity, where AI models have become powerful tools for safeguarding data privacy, but also for conducting state-sponsored attacks. In September, agentic capabilities were <a target="_blank" rel="noopener noreferrer" href="https://www.anthropic.com/news/disrupting-AI-espionage">used to manipulate Claude Code</a> and infiltrate global targets that included tech companies and financial firms.As such, it’s not surprising to learn that safety was the central concern for respondents in Storyblok’s survey. On a granular level, 61% cited data privacy and regulatory concerns as the biggest challenge in adopting or scaling AI solutions. This was followed by security risks at 58%, and legacy system restrictions at 43%.These hurdles were also reflected in how IT and procurement professionals felt AI adoption could become more successful. 62% said data governance and quality assurance needed to be improved. Meanwhile, 54% wanted better integration with existing systems, and 42% cited increased “vendor transparency.”Notably, only 12% of respondents mentioned “cost-effective pricing” as an area for improvement. This might further underscore that businesses aren’t yet concerned about the cost of AI – or letting the overall price tag stymie their progress.Security is a moving target. As Dominik also noted, despite positive traction, concerns regarding governance and regulatory compliance are likely to grow – and may inhibit AI adoption over the short and medium term. “However,” he said, “it is good news that the professionals in charge of AI procurement have these concerns top of mind.”<h3 id="why-it-matters">Why it matters</h3>As we roll into 2026, Storyblok’s survey provides a glimpse of AI sentiment – and, perhaps, a hopeful one. There are no crystal balls (or at least no reliable ones), and AI’s path has been difficult to gauge on both the foundational and emotional scale. Given the astounding growth and tumultuous rollercoaster of economic and legislative policy headwinds, the last year has proven just how unpredictable things can be.What’s encouraging is to see where the opportunities are for content management, and how stakeholders view it as an area for continued impact. With its intrinsic connection to search, this should light a fire under vendors and agencies to further augment their value and practices regarding GEO, which, based on the data, is not a fully-adopted strategy.Security should be foremost on everyone’s mind. As we rush to drive new AI-powered products and experiences to market, we could potentially expand the surface area for vulnerabilities. Like APIs, this also applies to the fabric of third-party solutions used to compose solutions. The latest example of this came just a few weeks ago, when a <a target="_blank" rel="noopener noreferrer" href="https://openai.com/index/mixpanel-incident/">security incident</a> occurred with <a target="_blank" rel="noopener noreferrer" href="https://openai.com/">OpenAI</a> and <a target="_blank" rel="noopener noreferrer" href="https://mixpanel.com/home/">Mixpanel</a>, a data analytics provider. <a target="_blank" rel="noopener noreferrer" href="https://www.globaldata.com/store/report/agentic-ai-market-analysis/">According to GlobalData,</a> we've now entered the hyper-growth stage of agentic AI. That means everything is accelerating, and that includes the propensity for problems. As the earlier MIT report indicated, friction is a necessary component for assuring the performance of AI – and the same holds true for data privacy and governance. This is not a time to rely on generic, unproven tools; we need performant, well-maintained solutions from trusted sources. This is where vendors like Storyblok are positioning themselves not just as AI-powered platforms – but AI partners in success. <hr /><h4 style="text-align:center" id="looking-for-more-guidance-on-storyblok?-talk-to-an-expert.">Looking for more guidance on Storyblok? <a target="_blank" rel="noopener noreferrer" href="https://cmscritic.com/contact">Talk to an expert.</a></h4><hr /> <h3 id="upcoming-events">Upcoming Events</h3> <img style="width:31.44%" src="https://cmscritic.com/ms-content/uploads/2025/08/cms-kickoff-2026-logo.png" alt="" /><h4 id="cms-kickoff-2026"><a target="_blank" rel="noopener noreferrer" href="https://www.boye-co.com/conferences/cmskickoff26">CMS Kickoff 2026</a></h4>January 13-14, 2026 – St. Petersburg, FLMeet industry leaders at our fourth annual CMS Kickoff – the industry's premier global CMS event. Similar to a traditional kickoff, we reflect on recent trends and share stories from the frontlines. Additionally, we will delve into the current happenings and shed light on the future. Prepare for an unparalleled in-person CMS conference experience that will equip you to move things forward. This is an exclusive event – space is limited, <a target="_blank" rel="noopener noreferrer" href="https://www.boye-co.com/conferences/cmskickoff26">so secure your tickets today.</a> <img style="width:30.13%" src="https://cmscritic.com/ms-content/uploads/2025/12/image-1765546475634.png" /><h4 id="umbraco-codegarden-2026"><a target="_blank" rel="noopener noreferrer" href="https://codegarden.umbraco.com/">Umbraco Codegarden 2026</a></h4>June 10–11, 2026 – Copenhagen, DKJoin us in Copenhagen (or online) for the biggest Umbraco conference in the world – two full days of learning, genuine conversations, and the kind of inspiration that brings business leaders, developers, and digital creators together. Codegarden 2026 is packed with both business and tech content, from deep-dive workshops and advanced sessions to real-world case studies and strategy talks. You’ll leave with ideas, strategies, and knowledge you can put into practice immediately. <a target="_blank" rel="noopener noreferrer" href="https://codegarden.umbraco.com/">Book your tickets today.</a>

Are businesses bullish on AI in 2026? New research says yes, but security is a top concern

matt-garrepy

Explore a wide range of informative articles on Data Privacy, insights, and industry updates. Stay informed and ahead of the curve with our diverse collection of news and posts covering the latest trends and developments in the industry

News

Are businesses bullish on AI in 2026? New research says yes, but security is a top concern