Articles

News about Composable

<hr /> If there’s a lyrical hook to describe <a target="_blank" rel="noopener noreferrer" href="https://www.accenture.com/us-en/about/accenture-song-index">Accenture Song</a>, it might be Tom Petty’s chorus on “Runnin’ Down a Dream” from the seminal Full Moon Fever album.The narrative unfolds on Petty (presumably), who is driving some metaphorical highway,“workin’ on a mystery” and “goin’ wherever it leads.” Hopefully to the aforementioned dream. <figure class="media"><div data-oembed-url="https://www.youtube.com/watch?v=Y1D3a5eDJIs"><div style="position:relative;padding-bottom:100%;height:0;padding-bottom:56.2493%"><iframe src="https://www.youtube.com/embed/Y1D3a5eDJIs" style="position:absolute;width:100%;height:100%;top:0;left:0" frameborder="0" allow="autoplay; encrypted-media" allowfullscreen></iframe></div></div></figure> When Accenture rebranded its interactive practice – in essence, rewriting it in a song – it was the post-pandemic halcyon days of 2022. The company was chasing new ways to reinvent customer connections and drive commerce at a time when, <a target="_blank" rel="noopener noreferrer" href="https://www.consultancy.uk/news/26372/covid-19-has-accelerated-digital-transformation-by-seven-years">according to some analysts</a>, we had experienced seven years of digital transformation in the space of a few months.Given that hyperbolic pace, digital agencies were in a head spin, struggling to help organizations make the leap to a digital-first, multi-channel world. In the transom, Accenture saw the importance of people in the value equation. As such, it chose the “Song” moniker as an expression of the “enduring and universal form of human craft, connection, inspiration, technical prowess, and experience,” enabling imagination and ideas to deliver real results.What does that look like from a services perspective? For starters, it’s a new paradigm for agencies that bucks the status quo – a blend of creativity, innovation, and technology that helps brands push boundaries and build relevance. And while this new fusion still provides the full gamut of capabilities you would expect from a creative shop, they do it with a tech-focused transformational edge. That means immersive content experiences like AR/VR, edge applications with artificial intelligence, and more.Case in point: Song recently partnered with Fortune to modernize its ubiquitous <a target="_blank" rel="noopener noreferrer" href="https://www.accenture.com/us-en/case-studies/data-ai/fortune-turning-data-into-insights">Fortune 500 list into an AI-driven platform</a>, giving business leaders access to insights gleaned from years of data – we’re talking all the way back to 1938. This kind of ground-breaking innovation led the company to an <a target="_blank" rel="noopener noreferrer" href="https://www.adnews.com.au/news/accenture-song-records-high-single-digit-growth">estimated revenue</a> of $19 billion last year, roughly one-third of parent company Accenture’s <a target="_blank" rel="noopener noreferrer" href="https://www.adweek.com/agencies/accenture-song-ai/#:~:text=Gen%20AI%20accounted%20for%20$3,Accenture%20revenues%20of%20$64.1%20billion.">nearly $70 billion in revenue</a>.But here’s the “mystery” part of the chorus: Change. It’s undeniable, and it’s driving faster than Tom Petty’s fingers on a fretboard. Based on <a target="_blank" rel="noopener noreferrer" href="https://newsroom.accenture.com/news/2022/accenture-announces-accenture-interactives-evolution">Accenture’s own research</a>, nearly 90% of C-suite executives stated that the current needs of customers and employees are changing faster than leaders can adapt their businesses. That means new kinds of growth models are required to keep runnin’ down the dream – if we ever hope to realize it. Nowhere is that truer than in the realm of digital commerce, where Accenture Song has been writing a new tune and composing it with composable. To put it on wax, Accenture Song has been investing in a multitude of areas to juice its data and intelligence capabilities. In 2022, they bought an outfit called <a target="_blank" rel="noopener noreferrer" href="https://cts.businesswire.com/ct/CT?id=smartlink&amp;url=https%3A%2F%2Ffiftyfive5.com%2F&amp;esheet=52991191&amp;newsitemid=20221130005997&amp;lan=en-US&amp;anchor=Fiftyfive5&amp;index=1&amp;md5=a2e1463fbb80e76cc846424317f6de9a">Fiftyfive5</a>, a customer insights and advisory business that helps clients tap data insights and performance marketing to accelerate growth and innovation. Then, in March of last year, <a target="_blank" rel="noopener noreferrer" href="https://newsroom.accenture.com/news/2024/accenture-completes-acquisition-of-mindcurv">they acquired Mindcurv</a>, a cloud-native digital experience and data analytics company specializing in composable software, digital engineering, and commerce services. The purchase enhanced Accenture Song’s position as a leader in composable commerce, cementing the company’s composable practice in North America, Europe, and other regions.Now, the company is taking another bold step behind composability by joining the <a target="_blank" rel="noopener noreferrer" href="https://machalliance.org/">MACH Alliance,</a> the industry group advocating for open, best-of-breed technology ecosystems. Announced last week, Accenture Song will become the latest member of the Alliance’s <a target="_blank" rel="noopener noreferrer" href="https://machalliance.org/members/categories/mach-certified-gsi-s">certified GSI (Global Systems Integrator)</a> cohort – an exclusive group of MACH SIs that share a sizable global influence. The Alliance bench also includes <a target="_blank" rel="noopener noreferrer" href="https://machalliance.org/members/deloitte-digital">Deloitte Digital</a>, <a target="_blank" rel="noopener noreferrer" href="https://machalliance.org/members/epam">EPAM</a>, <a target="_blank" rel="noopener noreferrer" href="https://machalliance.org/members/publicis-sapient">Publicis Sapient</a>, <a target="_blank" rel="noopener noreferrer" href="https://machalliance.org/members/valtech">Valtech</a>, and <a target="_blank" rel="noopener noreferrer" href="https://machalliance.org/members/vml">VML</a>.​​​According to <a target="_blank" rel="noopener noreferrer" href="https://www.linkedin.com/in/amjad-liaquat/">Amjad Liaquat</a> – global lead, commerce platform design at Accenture Song – MACH aligns with his organization’s vision on a number of levels. “At Accenture Song, composability and the MACH paradigm are fundamental enablers of customer-centric transformation,” he said. “By embracing modular architectures, API-first design, cloud-native solutions, and headless experiences, we empower brands to move with agility, innovate at scale, and craft truly differentiated experiences.”Change is still a mystery, but having the right people and technology can help brands become more agile and resourceful – so they can face the unknown and thrive. As Liaquat shared, it’s the combination of creativity with the flexibility of MACH that enables businesses to seamlessly adapt to evolving customer expectations, unlocking new value at the crossroads between tech and design. “With our unique ability to bring together advisory, creativity, and technology at scale, we help global clients navigate this new AI-powered world,” he continued, “where adaptability, intelligence, and human-centric experiences are the key to sustained growth and differentiation.”<h3 id="runnin’-down-the-composable-dream">Runnin’ down the composable dream</h3>Like all its peers in the GSI and broader MACH Alliance membership, Accenture Song will be working to align with industry standards, collaborate with ecosystem leaders, and drive client-focused innovation. As a highly visible and globally respected brand, Accenture Song will serve as an authoritative voice in composable commerce initiatives and share expertise with other members. Additionally, it has committed to growing and deepening the market’s awareness of the MACH approach to composable commerce – and how MACH can help businesses to innovate. Accenture Song’s involvement could also have a significant “lift” effect, encouraging MACH adoption in a professional services category that is seeing a steady increase of adoption. This is reinforced by data gathered in the <a target="_blank" rel="noopener noreferrer" href="https://machalliance.org/global-annual-research">2025 MACH Alliance Global Annual Research</a> – a report that surveyed IT leaders across sectors. It found that over half of all companies with a “mostly” MACH/composable infrastructure in place have become more competitive and adapt more quickly to that mystery of change. As previously mentioned, Accenture Song has joined the Alliance as a certified GSI member, alongside a “who’s who” of world-class digital agencies and consultancies. Like all other members, it achieved its GSI status by meeting a rigorous set of criteria, which includes having more than 1,000 certified engineers, developing five MACH vendor partnerships, and working with five clients earning more than $1 billion in revenue.As MACH Alliance president <a target="_blank" rel="noopener noreferrer" href="https://cmscritic.com/the-future-is-composable-a-conversation-with-new-mach-alliance-president-casper-rasmussen">Casper Rasmussen</a> observed, Accenture Song has shown an ability to partner with leading enterprises to deliver on the expectations of MACH – representing a high bar of achievement that only large, multi-national agencies and system integrators can achieve. “Accenture Song joining the Alliance will be of value to the MACH community and the wider member ecosystem,” Casper said. “We really believe that both current and future end-users will find great inspiration from the work of Accenture Song, and in particular, this experience will help them turn their strategies into high impact gameplans.”<h3 id="why-it-matters">Why it matters</h3>“Runnin' Down a Dream” is wicked, but Tom Petty conjured a slew of memorable hits. This one, too, might live on forever: “Free Fallin’.” You can interpret the lyrics at your own discretion, but I've always felt it was a love song about Los Angeles wrapped in a cautionary tale about losing control.Whether it’s the rapid advancement of AI or economic uncertainty, change is the big mystery we’re all facing. How we prepare and adapt equips us to avoid a potential free fall – and we need vision, leadership, and a reliable set of guardrails to keep us from careening off the cliff.As more enterprises embrace composable architectures and strategies, having reputable, large-scale SIs join the chorus of support brings greater validation to the MACH movement. On the MACH journey, many organizations rely on the proven expertise of trusted SI partners, and having global brands like Accenture in the lineup provides greater choice from a widening range of credible system integrators.With a large staff and reliable infrastructure to support its technology and services, Accenture Song could also provide an enhanced template for accountability when building composable stacks. Like its GSI peers, it has amassed significant and compelling experience with multi-national brands and developed its own standards for success. This could mitigate more of the risk enterprises face when deploying composable architectures – which sometimes lack the proper mechanisms for supporting performance and sustainability. Amplifying thought leadership with a highly visible brand like Accenture also benefits the MACH community. As a member of the Alliance, Accenture Song has a clear charter to “champion the cause” through knowledge transfer and education. With a globally recognized brand and demonstrable market leadership, Accenture Song can leverage its own internal expertise and platform to further expand the MACH messaging. Accenture (the parent company) has a longstanding culture of change. But that change is coming from every direction – and faster than ever. As Accenture Song’s CEO <a target="_blank" rel="noopener noreferrer" href="https://www.fastcompany.com/91262213/accenture-ceo-julie-sweet-and-david-droga-on-their-partnership">David Droga</a> observed in 2022, brands need to be moving at the “speed of life” to remain competitive. MACH itself might seem a bit of a mystery to some. There have certainly been examples of project failures and cost overruns that have led to a “MACHlash” in certain quarters (or what we might call a “free fall”). But Accenture Song could bring more of what the Alliance needs from both a validation and education perspective – and ultimately give businesses what they need to start runnin’ down their dreams. <hr /><h3 id="upcoming-events">Upcoming Events</h3> <img style="width:30.46%" src="https://cmscritic.com/ms-content/uploads/2024/11/cms-summit-25.png" alt="" /><h4 id="cms-summit-25"><a target="_blank" rel="noopener noreferrer" href="https://www.boye-co.com/conferences/cmssummit25">CMS Summit 25</a></h4>May 13-14, 2025 – Frankfurt, GermanyDon't miss the first European edition of our prestigious international conference dedicated to the global content management community! CMS Summit 25 will bring together top-notch speakers, our renowned learning format, and engaging social events. Hear from leading practitioners like Deutsche Bahn, Dr. Oetker, and more – and join customers, agencies, and CMS vendors as we discuss current trends and what's ahead for the content and digital experience fields. Connect and network at the only vendor-neutral, in-person conference focused on CMS. Space is limited for this exclusive event, <a target="_blank" rel="noopener noreferrer" href="https://www.boye-co.com/conferences/cmssummit25">so book your seats today.</a> <img style="width:31.83%" src="https://cmscritic.com/ms-content/uploads/2025/01/cms-connect-2025-logo.png" alt="" /><h4 id="cms-connect-25"><a target="_blank" rel="noopener noreferrer" href="https://www.boye-co.com/conferences/cmsconnect25">CMS Connect 25</a></h4>August 5-6, 2025 – Montreal, CanadaWe are delighted to present the second annual summer edition of our signature global conference dedicated to the content management community! CMS Connect will be held again in beautiful Montreal, Canada, and feature a unique blend of masterclasses, insightful talks, interactive discussions, impactful learning sessions, and authentic networking opportunities. Join vendors, agencies, and customers from across our industry as we engage and collaborate around the future of content management – and hear from the top thought leaders at the only vendor-neutral, in-person conference exclusively focused on CMS. Space is limited for this event, <a target="_blank" rel="noopener noreferrer" href="https://www.boye-co.com/conferences/cmsconnect25">so book your seats today.</a>

Accenture Song brings its composable commerce ‘music’ to the MACH Alliance. Here’s why it matters

matt-garrepy

Hungry for Composable? New Research Shows a Growing Appetite for MACH Technologies

The Sommelier of MACHtails: Sommsation’s Danielle Diliberti Uncorks Composability 

Revisiting 2024 Predictions on the Future of CMS

andrew

<hr /> Education beats at the heart of the <a target="_blank" href="https://cmscritic.com/new-logo-new-leaders-mach-alliance-announces-key-appointments-and-brand-refresh">MACH Alliance</a>. And rightly so. Even as the market embraces more composable technology solutions, there's still a lack of general awareness of what MACH truly represents – both from an architectural standpoint and from business and philosophical perspectives. This might sound a bit obtuse or even highfalutin, but there has always been a missing link when drawing distinctions between MACH and the rest of the composable landscape. It's more than just the Microservices, API-first, Cloud SaaS, and Headless posturing that maketh one “MACH Certified.” And much of that can get lost in translation. That's why the organization's charter has leaned heavily on education as a core tenet, and that commitment has been steadily evolving over the last few years. Now, the Alliance offers a more robust eLearning program called <a target="_blank" href="https://machalliance.org/ridemach">rideMACH</a>, a culmination of its educational vision and intentions (cool name, too).rideMACH has nearly tripled its enrollment in the last six months, a clear sign that the market is eager to learn – and hungry for resources. Now, the not-for-profit industry body has announced that it is further expanding the rideMACH program with additional courses and credentialing. To drive this investment, the MACH Alliance has appointed <a target="_blank" href="https://www.linkedin.com/in/dylan-valade/">Dylan Valade</a>, senior director of digital marketing at <a target="_blank" href="https://www.linkedin.com/company/abbott-/">Abbott</a>, as the new Head of the MACH Alliance Education Council. Valade will help shape the overall program and oversee the curriculum.“As the Alliance matures, the Education Council aims to be an essential source of knowledge, upskilling how organizations adopt composable technology and the MACH approach,” Valade said. “The council’s success will lead to the expansion of rideMACH as a foundational educational tool for the community.”<h3 id="riding-the-education-wave-to-mach">Riding the education wave to MACH</h3>According to <a target="_blank" href="https://machalliance.org/insights-hub/mach-global-research-2024">MACH Alliance research</a>, 91% of IT decision-makers expect composable technology to be instrumental to their success in the next five years. This underscores the rising interest in MACH, but also reinforces the need to broaden the knowledge base of MACH architectures – and more importantly, close the skills gap. To help individuals and organizations embrace the open, transformative nature of composable technologies, the Alliance launched its <a target="_blank" href="https://machalliance.org/ridemach">rideMACH</a> program in April of this year, which has grown explosively.“Since its inception, rideMACH has been an invaluable program to hundreds of individuals. These champions have joined the program to help their organizations gain insights from real-world scenarios,” said Casper Rasmussen, president of MACH Alliance. “Brands and companies love the program too – clearly evidenced by our satisfaction scores, frequent learner engagement and the obvious pride in sharing on social media when they achieve a digital credential. It’s a testament to the validity of the program.”rideMACH offers two foundational courses: “Modern Tech With MACH” and “MACH Mindset.” Each track sends participants down a learning path that combines audio, video, and interactivity. Users are presented with a range of activities and case studies that bring MACH principles and concepts to life in tangible ways. Each learning path culminates in the earning of a digital badge.<h3 id="a-new-expansion-course-on-tco">A new expansion course on TCO</h3>Today, the Alliance is also launching an expansion course on <a target="_blank" href="https://machalliance.org/ridemach">Total Cost of Ownership (TCO)</a>, which will explore best practices around interoperability and highlight the cost efficiency and scalability of the MACH approach. Unlike a monolithic system, MACH solutions enable businesses to perform incremental changes to manage TCO. Cloud-native technologies in MACH architectures, for example, optimize operational costs and ensure companies pay only for what they need.rideMACH's e-learners have already chimed in with solid approval of the program. 95% agreed that the rideMACH learning paths helped them better understand the fundamental principles of MACH, while 96% agreed that the “Modern Tech with MACH” learning path helped them grasp the best practices for achieving a more successful MACH transformation or adoption. 87% felt better equipped to apply the key skills and qualities needed to build a MACH team.You can learn more about rideMACH<a target="_blank" href="https://machalliance.org/ridemach#Join%20rideMACH"> here</a>.<h3 id="tapping-industry-expertise-to-elevate-education">Tapping industry expertise to elevate education</h3>Last summer, the MACH Alliance rolled out its new Education Council, which clearly focused on how the Alliance educates the community – specifically, developing a pathway to MACH and shaping the rideMACH program. Now, this year's <a target="_blank" href="https://www.businesswire.com/news/home/20241014544034/en/MACH-Alliance-Strengthens-Position-as-a-Technology-Leader-Responding-to-Growing-Market-Needs-From-Business-Community">newly appointed Executive Council</a> has added Valade to head up education, bringing a MACH-user perspective that will help inform the council on how to best serve organizations and brands alike.Valade has been a long-time supporter of the Alliance, serving as an ambassador for over three years. He currently leads a digital services IT team at Abbott, a global healthcare leader that helps people live more fully at all stages of life. Abbott's portfolio of life-changing technologies spans the complete spectrum of healthcare, with top businesses and products in diagnostics, medical devices, nutritional and branded generic medicines. With 114,000 employees, Abbott serves people in more than 160 countries. Valade works in the global delivery and support of Abbott's brand and investor/public relations sites, B2C eCommerce for consumer brands, B2B eCommerce, digital experience (including content CMS), digital transformation, and more. <h3 id="why-it-matters">Why it matters</h3>The MACH Alliance continues to assess and improve its value to members and the market at large. At the same time, it's working to shed its insulated perception. Gone are the days of persisting behind turgid velvet ropes and emitting a tone of exclusivity. Still, while the organization is communicating a more inclusive message around its advocacy of open ecosystems, it still struggles to overcome that perception gap – even with organizations that have failed to achieve membership (scour LinkedIn, and you'll find a plethora of grievances).And yet, that's the point: organizations seeking membership have to meet rigid requirements so evaluators and buyers have confidence when composing their stacks. There are certainly lessons to be gleaned from a lack of transparency, and I've heard from numerous vendors that the Alliance hasn't always provided clear steps for remediating an application after being rejected (it's worth noting that over 50% miss with their first submission).But this is where education is worth its weight in gold. The more practitioners and enterprises understand, the less uncertainty there will be around the systems, processes, and expectations. You know what they say about rising tides and lifting ships – and the same holds true here.Bringing on a marketing professional to manage and expand the education programs seems like a solid move. While gains have been made – particularly around penetrating the U.S. market – the Alliance needs to accelerate its investment in MACH's awareness. Having someone who understands how to market the right messages could be an additional asset around these initiatives. It's true what they say: Knowledge is power. But given its continued growth and persistent investment in education, the MACH Alliance is developing something more important: wisdom. <hr /> <h3 id="upcoming-events">Upcoming Events</h3> <img style="width:29.58%" src="https://cmscritic.com/ms-content/uploads/2024/01/cms-kickoff-2025-logo.png" /><h4 id="cms-kickoff-2025"><a href=" https://www.boye-co.com/conferences/cmskickoff25">CMS Kickoff 2025</a></h4>January 14-15, 2025 – Tampa Bay Area, FloridaMeet industry leaders at our third annual CMS Kickoff – the industry's premier global CMS event. Similar to a traditional kickoff, we reflect on recent trends and share stories from the frontlines. Additionally, we will delve into the current happenings and shed light on the future. Prepare for an unparalleled in-person CMS conference experience that will equip you to move things forward. This is an exclusive event – space is limited, <a target="_blank" href="https://www.boye-co.com/conferences/cmskickoff25/tickets">so secure your tickets today.</a> <img style="width:30.46%" src="https://cmscritic.com/ms-content/uploads/2024/11/cms-summit-25.png" alt="" /><h4 id="cms-summit-25"><a target="_blank" href="https://www.boye-co.com/conferences/cmssummit25">CMS Summit 25</a></h4>May 13-14, 2025 – Frankfurt, GermanyDon't miss the first European edition of our prestigious international conference dedicated to the global content management community! CMS Summit 25 will bring together top-notch speakers, our renowned learning format, and engaging social events. Hear from leading practitioners like Deutsche Bahn, Dr. Oetker, and more – and join customers, agencies, and CMS vendors as we discuss current trends and what's ahead for the content and digital experience fields. Connect and network at the only vendor-neutral, in-person conference focused on CMS. Space is limited for this exclusive event, <a target="_blank" href="https://www.boye-co.com/conferences/cmssummit25">so book your seats today.</a>

MACH Alliance Taps Dylan Valade of Abbott to Drive Expanding rideMACH Education Program

<hr /> When I spoke to <a target="_blank" href="https://www.linkedin.com/in/mathias-biilmann-christensen-a5a3805/">Mathias Billman</a> recently, the word sanity popped up more than once during our conversation. It wasn’t an off-color reference to the chaos of our modern digital ecosystem, but the evocation of a content management tool that frequently rides alongside <a target="_blank" href="https://cmscritic.com/products/netlify">Netlify</a> – a leading web development platform he co-founded. Of course, this is logical. <a target="_blank" href="https://cmscritic.com/products/sanity">Sanity</a> (I'm referring to the application) offers a number of integrations and connectors for Netlify. But more importantly, Billman is an angel investor in the platform, a clear indicator that he sees Sanity as a transformative resource for composable stacks – where its novel vision as a Content Operating System is proving its value.To its credit, Sanity has carved out a unique position for itself, focusing on content as structured data and cultivating a tacit developer-centricity. It has also earned its place as a trusted solution for big global players like Figma, Puma, AT&amp;T, and Burger King, further validating its impact as enterprises strive for faster, more composable ways to power their digital experiences at scale. The run-up has been solid for Sanity. In 2021, the company <a target="_blank" href="https://techcrunch.com/2021/06/24/sanity-raises-39m-for-its-use-anywhere-approach-to-content-repositories/">closed on a $39 million Series B</a> that heralded its vision for extensible content repositories (and also brought its total raise to nearly $52 million). A year later, they were forging strategic partnerships with <a target="_blank" href="https://www.sanity.io/blog/shopify-invests-in-sanity-connecting-commerce-with-content">the likes of Shopify</a>, nurturing its value across commerce channels. Competition has certainly swelled over the last two years, but Sanity has remained steadfast around its central mission while evolving its messaging. As Sanity proclaims, content is the competitive differentiator for brands, and its <a target="_blank" href="https://www.sanity.io/">Sanity Content Operating System</a> is purpose-built to deliver on that proposition. The platform’s composition of composable APIs with a customizable workspace – along with its Content Lake storage and distribution – provides an elegant model that its peers don't offer (at least not in the same construct). Given the success of its longtail vision and the christening of its Content Operating System, the company is doubling down on the next phase of its evolution. Last week, Sanity announced that it has onboarded the complete team behind <a target="_blank" href="http://begin.com">Begin.com</a> – a company specializing in deploying full-stack web apps to <a target="_blank" href="https://cmscritic.com/products/aws">AWS</a>. If you’re not familiar, Begin was also responsible for creating popular open source frameworks like Architect (<a target="_blank" href="https://github.com/architect">go check it out on Github</a>).Buying Begin’s mindshare is a strategic move, one that reinforces Sanity’s mission to better enable developers and digital leaders. It also deepens its goal of helping customers rethink how they use content and technology to drive growth, particularly at a time when tech budgets are being heavily scrutized around the value quotient. Begin’s CEO, <a target="_blank" href="https://www.linkedin.com/in/brianleroux/">Brian Leroux</a>, seemed bullish about his company’s synthesis with Sanity, and noted in the company’s press release that he sees “a lot of untapped potential in how content can be used.”Sanity's Content Lake, introduced in 2018, disrupted the content management landscape by providing a central hub for integration across channels and platforms. This ignited some early gains for the platform’s offerings, particularly as composability shifted into high gear. Despite the realization of content automation for many of its customers, the full potential of automation has remained, as Leroux pointed out, relatively untapped. With the addition of Begin, Sanity hopes to accelerate its innovation and attain new levels of performance. The Begin team brings deep experience in developing powerful compute and automation capabilities – attributes that will be critical to reducing manual workloads and streamlining content processes. I had a chance to talk with <a target="_blank" href="https://www.linkedin.com/in/magnushillestad">Magnus Hillestad</a>, co-founder and CEO of Sanity, about his plans for Begin. It's worth noting that Hillestad is an ex-finance and private equity guy turned tech start-up leader, thus bringing more of the traditional commercial optics to the founder's role. This is a distinct advantage for the company, one that undoubtedly contributed to its successful capital raising. Aside from the foundational benefits of force multiplying Sanity’s innovation resources, it’s clear that a central impact for customers is greater resiliency and agility in the face of widespread technological change."The Begin team joining us marks a transformative moment for Sanity and for what our customers can expect going forward," he said. “By combining their expertise in compute and modern app deployments with our vision for an automated, resilient content operating system, we're redefining what's possible in content management. This powerful synergy will unlock unprecedented levels of efficiency and innovation for our customers, propelling industries like e-commerce, media and technology into a new era of content operations.”<h3 id="where-to-begin?-with-an-automation-end-game">Where to Begin? With an automation end game</h3>Sanity has been challenging the status quo of content management since coming online in 2018. Sanity’s core philosophy – reflected in its Content Operating System platform – flips the standard CMS narrative by treating content as data, and by connecting and automating systems beyond its central hub. This shift in perception also allows teams to treat content as a more strategic asset for their business.From a developer perspective, the addition of Begin’s resources will provide a number of benefits. This includes the addition of powerful compute resources, giving users the ability to scale extensible content distribution systems with embedded automation.Begin’s heritage as an AWS development house was certainly a key part of the acquisition appeal. By absorbing a cohort of expertise with proven success deploying web apps to the world’s leading cloud, Sanity hoped to imbue its features with next-level scalability – all while mitigating the headaches associated with deploying apps on Sanity.  “The Begin Team's experience building within a 'cloud hyperscaler' environment provides substantial value to our customers through the development of powerful compute capabilities,” he said, “which simplifies the way they build complex content automations. The goal is to enable our customers to easily deploy content operations applications directly on the Sanity Content Operating System, abstracting away much of the complexity.” Hillestad went on to explain that many of Sanity’s customers are setting up content operations applications in their own cloud environments. Given this vector, he believes Sanity can provide a better developer experience by offering an abstracted compute layer, giving customers the option to leverage Sanity for their automation and content ops needs while still allowing direct cloud integrations where needed. “Ultimately, by leveraging the Begin team's capabilities, we aim to empower the same developers who have become superstars at building content workflows in Sanity Studio to also excel at deploying content operations and automation on our platform,” he said. Another stated focus for the Begin team will be the delivery of content infrastructure as code. This will manifest in more powerful tools that help users develop, deploy, and manage advanced content pipelines with greater ease and efficacy.  <h3 id="what-about-content-marketers?">What about content marketers?</h3>As previously noted, Sanity has carved out a reputation for being “developer-friendly.” That might translate to “requires code” for the gaggle of CMS users hungry for less cumbersome, more drag-and-drop-oriented solutions with composable propensities. Many of the now “legacy” headless CMS tools are endeavoring to differentiate their value through visual editing tools. Sanity is already addressing this side of content ops ledger with <a target="_blank" href="https://www.sanity.io/studio">Sanity Studio</a>, which enables a host of visual features like customizable components and block content editing, as well as collaboration and workspace capabilities. On the automation front, it even sports things like intelligent image cropping and scaling. <figure class="image image-style-align-center image_resized" style="width:72.78%"><img src="https://cmscritic.com/ms-content/uploads/2024/11/sanity-collaboration-screenshot.jpg" alt="" /></figure>A mockup of collaboration features in Sanity Studio At the same time, the company maintains a clear pipeline back to the developers with Sanity Studio, allowing users to connect a production-ready content backend to an application. Studio’s customization framework allows for the development of unique content forms, workflows, validation, workspaces, and more – all built using modern web dev patterns that make the journey easier and more efficient. <hr /><h4 style="text-align:center">"The real win is in enabling tighter collaboration between developers and the rest of the content organization to deliver better digital experiences.”</h4><hr /> I wanted to know how Sanity’s investment in Begin would translate into greater value for the broader content operations model – vis-à-vis the marketers and editors driving the content itself. The amplification of compute resources and cloud dimensions are more the domain of DevOps; aside from impacting speed and productivity for editors, what other gains might be on the horizon?As Hillestad pointed out, the acquisition of Begin will take Sanity’s developer offerings to the next level, but the organizational benefits will be very tangible for non-developers as well. “While it's true that Sanity has always put a strong emphasis on being developer-friendly, the benefits of this approach extend far beyond the developer experience,” Hillestad said. “We believe that the most advanced organizations empower their skilled engineers to enable efficient, scalable content operations that drive impactful storytelling.”How will they deliver on this? By enabling content operations within the same system, thus reducing context switching between tools. As Hillestad explained, content strategists and product managers will have an easier path to integrating all related content and data directly into their single source of truth – enabling that richer storytelling potential. “So while speed and productivity gains are certainly part of the equation, the real win is in enabling tighter collaboration between developers and the rest of the content organization to deliver better digital experiences.”<h3 id="what-about-ai?">What about AI?</h3>While the acquisition of Begin is a big deal for Sanity, there’s been significant AI investment from all corners of the CMS landscape. Given its ambitions to evolve the Content Operating System to new levels of performance, I asked Hillestad how is AI playing into his plans – and if Begin’s proximity to <a target="_blank" href="https://cmscritic.com/products/aws">AWS</a> and its <a target="_blank" href="https://aws.amazon.com/bedrock/?gclid=Cj0KCQjwvpy5BhDTARIsAHSilyn-dmseaMQpjDac_WRX0C1ov1es3fdfHFLRdjXEB0OHW_Z7dLGkATIaAjRmEALw_wcB&amp;trk=0eaabb80-ee46-4e73-94ae-368ffb759b62&amp;sc_channel=ps&amp;ef_id=Cj0KCQjwvpy5BhDTARIsAHSilyn-dmseaMQpjDac_WRX0C1ov1es3fdfHFLRdjXEB0OHW_Z7dLGkATIaAjRmEALw_wcB:G:s&amp;s_kwcid=AL!4422!3!692006004682!e!!g!!aws%20bedrock!21048268554!159639952735">Amazon Bedrock</a> or <a target="_blank" href="https://www.anthropic.com/">Anthropic</a> services might be an advantage.  “AI is indeed a significant part of our plans going forward, and the Begin team will play a key role in making AI capabilities more accessible to developers on our platform,” he said. “Sanity already offers several AI-powered tools for our users, leveraging services like <a target="_blank" href="https://openai.com/">OpenAI</a>, Anthropic, and <a target="_blank" href="https://www.pinecone.io/">Pinecone</a>. With the addition of the Begin team, we will make it even easier for developers to build their own custom AI functions and workflows on top of our platform.” As Sanity further develops its AI offerings, Hillestad forecast that it plans to support a wide range of AI services and large language models to give its customers maximum flexibility. “The Begin team's expertise in building developer abstractions will be invaluable as we work to make these powerful AI capabilities more approachable and integrated into the Sanity ecosystem.”<h3 id="why-it-matters">Why it matters</h3>In a marketplace of increasingly commoditized headless offerings, Sanity continues to establish differentiated value with its niche position as a Content Operating System. As it onboards the experience and resources of Begin, it is further investing in a growth angle that will enhance automation, scalability, and performance – perhaps in profound ways. Still, Sanity’s greatest strength could be its main detractor. Developer reliance is part of the resistance for marketing organizations when adopting new tools, and decisions are being driven by composable technologies that now offer a complete range of features that enable editor independence. This is where a developer-centric perception can be a limiting factor. That said, Sanity is effectively bridging the gap. Sanity Studio is the best example of its unification potential, and already provides robust capabilities that stand apart from a UX perspective. While Begin’s cloud and compute resources will inject more integrative fabric into the platform, it would be smart to see equal attention paid to further enhancing the editor experience.Partnering with Netlify and other development platforms is also a key benefit in Sanity’s favor. By expanding its connector libraries and reducing the barriers to entry, it can accelerate content velocity for users and brands as part of a go-to composable stack. Relying on these channels will be key to enhancing visibility and preference. Of course, choice is the biggest challenge for every player on the CMS chessboard. But Sanity has managed to build a solid foundation of differentiation, one that could serve it well as it looks to grow. Adding these new resources is a great way to begin its next chapter.  <hr /> <img style="width:29.58%" src="https://cmscritic.com/ms-content/uploads/2024/01/cms-kickoff-2025-logo.png" /><h4 id="cms-kickoff-2025"><a href=" https://www.boye-co.com/conferences/cmskickoff25">CMS Kickoff 2025</a></h4>January 14-15, 2025 – Tampa Bay Area, FloridaJoin us next January in the Tampa Bay area of Florida for the third annual CMS Kickoff – the industry's premier global event. Similar to a traditional kickoff, we reflect on recent trends and share stories from the frontlines. Additionally, we will delve into the current happenings and shed light on the future. Prepare for an unparalleled in-person CMS conference experience that will equip you to move things forward. This is an exclusive event – space is limited, <a target="_blank" href="https://www.boye-co.com/conferences/cmskickoff25/tickets">so secure your tickets today.</a>

Sanity Acquires Begin Team, Aims to Accelerate the Evolution of its Content Operating System 

<hr /> AI is still raging like a fever – even if the temperature isn’t spiking quite as high as a year ago. Don't get me wrong: the market's still being greeted with a healthy dose of daily innovation. We're even seeing up-and-comers like <a target="_blank" href="https://www.artificialintelligence-news.com/news/cerebras-vs-nvidia-inference-tool-promises-higher-performance/">Cerebras challenging the Goliath Nvidia</a>. And while opportunities persist, some of the future potential is also clouded by the murky waters of an evolving regulatory landscape. Europe has been the most audacious on the policy front with the shaping of its signature <a target="_blank" href="https://www.europarl.europa.eu/topics/en/article/20230601STO93804/eu-ai-act-first-regulation-on-artificial-intelligence">EU AI Act</a>. But just last week, California Governor Gavin Newsome announced <a target="_blank" href="https://www.gov.ca.gov/2024/09/29/governor-newsom-announces-new-initiatives-to-advance-safe-and-responsible-ai-protect-californians/">a spate of new initiatives</a> to advance safe and responsible AI – which will likely give way to similar manifestations in other states. This makes it all a moving target.Despite the legislative barriers, one can’t refute the impact that Generative AI has had on almost every application in the technology ecosystem. In our corner of the CMS and DXP verses, content creators have benefitted from enhanced productivity and efficiency with the introduction of in-app tools and workflows powered <a target="_blank" href="https://openai.com/">primarily by OpenAI</a>.But it’s not just the foundational tools. The entire spectrum of plugins, extensions, and even dev environments have integrated some measure of GenAI into their offerings. Even elemental WYSIWYG editors <a target="_blank" href="https://cmscritic.com/tinymce-brings-advanced-ai-to-cms-text-editing-interview-with-fredrik-danielsson-elise-bentley">like TinyMCE</a> – used by several CMSes – have woven GenAI capabilities into their offerings.<a target="_blank" href="https://www.netlify.com/">Netlify</a> – the modern web development platform – has also joined the automation chorus, announcing the addition of an <a target="_blank" href="https://www.netlify.com/blog/introducing-ai-assisted-publishing">AI-Assisted Publishing</a> feature for marketers and content creators that simplifies the tedious task of managing adjustments to headless or even traditional CMSes.  Part of the solution rests with <a target="_blank" href="https://www.netlify.com/platform/create/">Netlify’s Visual Editor</a>, which further codifies the expansion of these tools for composable architectures. I’ve written extensively about the rampant <a target="_blank" href="https://cmscritic.com/optimizely-introduces-new-saas-cms-with-visual-builder-for-marketers">rise of visual editors and builders</a> in previous articles, and Netlify sites are another example of where users are able to work with structured content in an easy-to-use visual context.Along with the new AI capabilities, the company also introduced <a target="_blank" href="https://www.netlify.com/blog/launching-async-workloads">Netlify Async Workloads</a> for streamlining a host of processes, and <a target="_blank" href="https://www.netlify.com/blog/introducing-netlify-extensions">Netlify Extensions</a> – which makes customizing workflows and personalizing the interfaces within the Netlify app even easier. The cohort of new capabilities reflects the market’s continued drift towards more composable web architectures, giving developers greater choice and control.The enhancements were all unveiled during the keynote address at <a target="_blank" href="https://www.netlify.com/compose/">Netlify Compose 2024</a> in San Francisco by the platform’s CEO and co-founder, <a target="_blank" href="https://www.linkedin.com/in/mathias-biilmann-christensen-a5a3805/">Mathias Biilmann Christensen.</a> The Compose conference also gives Netlify’s ecosystem of partners the opportunity to showcase innovation. Example: players like <a target="_blank" href="https://www.linkedin.com/feed/update/urn:li:activity:7247676894051999744/">Jamsocket launched its new partner extension</a>, offering a ready-made connection for <a target="_blank" href="https://jamsocket.com/y-sweet">Jamsocket and Y-Sweet</a> services for the Netlify ecosystem.<h3 id="turning-unstructured-content-into-ready-to-publish-pages">Turning unstructured content into ready-to-publish pages</h3>Netlify’s AI-Assisted Publishing addresses the continued pressure on content teams to provide high-quality, high-volume content at breakneck speed. Now, armed with Netlify’s AI-powered capabilities, marketers and creatives can move quickly and seamlessly from ideas to publishable content.Netlify’s use case is simple: content creators often start outside a CMS, using tools like <a target="_blank" href="https://cmscritic.com/products/google-cloud-platform">Google Docs</a> or <a target="_blank" href="https://cmscritic.com/products/notion">Notion</a>. Converting their creative work into something “suitable” for web publication is still a tedious task, requiring hands-on adjustment of their headless CMS or even legacy, template-based CMS to meet their requirements. AI-Assisted Publishing automates the rigors of moving content from its outside source to a site, transforming unstructured elements into something that works for a production page. It automates the conversion of (for example) your Google Doc for a blog post into web pages – retaining the formatting and links and maintaining corporate brand guidelines and components to keep things cohesive.  <figure class="media"><div data-oembed-url="https://youtu.be/YndziNqJaKw?si=8P0n0bjXzWovKGYW"><div style="position:relative;padding-bottom:100%;height:0;padding-bottom:56.2493%"><iframe src="https://www.youtube.com/embed/YndziNqJaKw" style="position:absolute;width:100%;height:100%;top:0;left:0" frameborder="0" allow="autoplay; encrypted-media" allowfullscreen></iframe></div></div></figure> AI-Assisted Publishing effectively mitigates the complexities of managing multiple tools. It transposes content into a polished, web-ready first draft that can be edited and published without the hassle of supporting yet another CMS integration – and instead relies on Netlify’s Visual Editor to shape experiences with structured content. At its core, Visual Editor is designed for composable architectures and is compatible with any site framework and API-enabled content source. Netlify’s Visual Editor provides some decent flexibility. Users can choose a template designed to work with a <a target="_blank" href="https://cmscritic.com/what-is-a-content-management-system-cms">headless CMS</a> like <a target="_blank" href="https://cmscritic.com/products/contentful">Contentful</a> or <a target="_blank" href="https://cmscritic.com/products/sanity">Sanity</a>, or even without one – instead relying on Git to manage content versions (sometimes referred to as a Git CMS).AI-Assisted Publishing is ideal for things like blog posts, company announcements, product updates, and other use cases. It effectively reduces the time from ideation to publication, allowing teams to focus on strategic goals rather than tedious and repetitive tasks, which are common across content ops that rely on Google Docs or Notion as a source. <figure class="image image-style-align-center image_resized" style="width:88.26%"><img src="https://cmscritic.com/ms-content/uploads/2024/10/netlify-image-1.jpg" alt="" /></figure>Netlify's AI-Assisted Publishing offers personalization with custom audience personas Along the same lines, AI-Assisted Publishing is a great way to develop and manage critical marketing touchpoints like landing pages, streamling page creation with pre-designed components that are on-brand. It also provides some slick personalization capabilities that go beyond the typical A/B testing paradigms, allowing users to tailor content for multiple audiences and personas from a single source. Just select a target audience from the built-in picker or configure a specific audience persona, and you're off to the races. AI-Assisted Publishing is currently available in a private beta, but you can <a target="_blank" href="https://www.netlify.com/ai-assisted-publishing-private-beta/">sign up for it here</a>.<h3 id="sustaining-business-operations-with-durable-workloads">Sustaining business operations with durable workloads</h3>As mentioned, Netlify also introduced a few other surprises at its Compose conference, including the new <a target="_blank" href="https://www.netlify.com/blog/launching-async-workloads">Async Workloads</a> service. This nifty innovation empowers developers to construct durable, event-driven workflows seamlessly on any Netlify site.Why does durability matter? Quite simply: stuff breaks. APIs go down. Systems time out and yes, people screw up. Durable workloads enable businesses with more confidence around continuity, offering unparalleled reliability without the hassle of managing additional infrastructure, such as queues, workers, or state management.Async Workloads brings durability to serverless runtimes on Netlify, providing greater resiliency to business operations. Developers can write functions in the same manner as other serverless functions to initiate processes. Netlify takes care of the scaling, retries, future scheduling, and the other morass that can tie things up – ensuring your workloads run seamlessly. As systems get more complex, reliability becomes a precious commodity. Async Workloads helps mitigate this by letting developers build workloads and focus on critical tasks while the underlying system orchestrates everything with durability as a cornerstone. That bridges the reliability gap – and delivers value from end to end. <h3 id="create-more-powerful-customized-workflows">Create more powerful customized workflows</h3>Like a marketplace for added functionality, the new crop of Netlify Extensions allows users to choose from a growing library of ready-made integrations and specialized features that extend the value of the <a target="_blank" href="https://www.netlify.com/platform/">Netlify platform</a>. It also provides developers and partners with a sandbox to build their own extensions using Netlify’s SDK.What’s great about the Netlify Extensions is how seamless they are. With a single click, you can integrate with popular tools like <a target="_blank" href="https://cmscritic.com/products/digitalocean">DigitalOcean</a>, <a target="_blank" href="https://supabase.com/">Supabase</a>, <a target="_blank" href="https://launchdarkly.com/">LaunchDarkly</a>, or Contentful. You can also leverage new platform features such as Async Workloads, Skew Protection, or Edge-Side Includes.You can explore all the available extensions in Netlify’s in-app Extensions Directory. Once installed, all your sites can take advantage of a given extension’s capabilities – and if it includes a connector, it’s ready to configure through <a target="_blank" href="https://www.netlify.com/platform/connect/">Netlify Connect</a>, allowing you to integrate with your data sources with ease.  <figure class="image image-style-align-center image_resized" style="width:84.19%"><img src="https://cmscritic.com/ms-content/uploads/2024/10/netlify-image-2.jpg" alt="" /></figure>Netlify Extensions offers a library of integrations and connectors Another cool feature: the Extension UI also enables developers to build on top of the Netlify platform to create immersive experiences for users and teams. The SDK also allows users to build extensions for a host of other applications, including an OAuth component that streamlines authentication.<h3 id="why-it-matters">Why it matters</h3>A frequent topic at the <a target="_blank" href="https://www.boye-co.com/groups/cms-experts">Boye &amp; Company CMS Experts Group</a> meetings is where and how content is created. It’s true that many CMS platforms have conquered the mystical barrier of providing a delightful editing experience. But not all content is created equally, nor does it start life in the same place. Many of us still begin outside the CMS, using more foundational authoring tools to write press releases or blog posts before moving into an environment that allows formatting and publishing as a web page. As such, Netlify is further bridging the gap between ideation and publication. By eliminating the tedious task of moving from Google Docs or Notion to a finished page – and applying GenAI to further streamline the process – it’s doubling down on its value to developers and marketers. On top of that, the addition of intuitive personalization capabilities is further upping the ante on its extensibility. We’ve talked a lot about visual editors over the last few months, and having a dynamic tool in its development environment is extending Netlify’s value in multiple directions for both developers and content creators. Add in its Async Workloads and Extensions, and the platform is demonstrating the real scope of its innovation as it looks to build more meaningful partnerships in a competitive and composable landscape. To that end, Netlify is further broadening its extensibility by integrating with more traditional DXPs <a target="_blank" href="https://www.optimizely.com/apps/netlify/">like Optimizely</a>, providing a pathway to run its SaaS CMS on Netlify. It codifies how composable architectures are becoming more widely adopted and accelerated by best-of-breed platforms – enabling the transformation to a more strategic and modular stack. Netlify's philosophical foundation of composable MACH principles is what earned it an inaugural role as a <a target="_blank" href="https://machalliance.org/newsroom/mach-alliance-announces-mongodb-and-netlify-as-first-members-of-new-enabler-category">MACH Alliance Enabler</a> in 2021.It's worth reminding that Netlify was an early advocate of separating frontend design from backend business processes. Its vision of uniting components of the modern decoupled web and accelerating the development of scalable websites and apps has proven effective, helping them raise significant funding to power the growth of its Jamstack ecosystem. Today, that translates into nearly limitless choices for designing rich web apps and customer experiences – and these new features represent the next wave of innovation along that vision. <hr /> <img style="width:29.58%" src="https://cmscritic.com/ms-content/uploads/2024/01/cms-kickoff-2025-logo.png" /><h4 id="cms-kickoff-2025"><a href=" https://www.boye-co.com/conferences/cmskickoff25">CMS Kickoff 2025</a></h4>January 14-15, 2025 – Tampa Bay Area, FloridaJoin us next January in the Tampa Bay area of Florida for the third annual CMS Kickoff – the industry's premier global event. Similar to a traditional kickoff, we reflect on recent trends and share stories from the frontlines. Additionally, we will delve into the current happenings and shed light on the future. Prepare for an unparalleled in-person CMS conference experience that will equip you to move things forward. This is an exclusive event – space is limited, <a target="_blank" href="https://www.boye-co.com/conferences/cmskickoff25/tickets">so secure your tickets today.</a>

Netlify Unveils AI-Assisted Publishing and Other Enhancements at Netlify Compose 2024 Conference

Publish and pray? No way. Uniform's Visual CMS + Experience Manager is heaven-sent for marketers

<hr /> When you deconstruct the word “research,” it literally connotes that one is searching – again. For the past three years, that’s precisely what the <a target="_blank" href="https://cmscritic.com/mach-alliance-publishes-first-annual-report-showcases-industry-impact-and-plans-for-2024">MACH Alliance</a> has been doing: “re” searching its communities of influence to establish the patterns and trends that define the direction of MACH.Each year, the group of independent tech companies advocating for open, best-of-breed technology ecosystems has published the results of a global survey it conducts, focusing on IT decision-makers and the role of MACH and composable. Over time, the trend lines have become clearer. This week, the Alliance presented its fourth edition of the annual study, and the findings underscore two key realities: MACH is growing – and it’s delivering a tangible ROI for companies that are adopting it. According to the MACH Alliance, the new survey reveals a heightened level of leadership support for MACH (Microservices, API-first, Cloud native SaaS, Headless). The report states that 91% of IT decision-makers say MACH and composable technology will be instrumental to their success in the next five years – and 85% see “clear evidence” that they are achieving ROI in their MACH investments.In the heated race to modernize and expand, brands have poured the gas on their digital investments over the last few years, due in part to the elevated force of a pandemic. Now, as the report notes, economic volatility and uncertainty have become factors – but MACH adoption continues to see stable growth despite the drag of market conditions. "MACH technologies are critical to ensuring resilience and agility for businesses navigating swift market changes now and in the future," said <a target="_blank" href="https://cmscritic.com/the-future-is-composable-a-conversation-with-new-mach-alliance-president-casper-rasmussen">Casper Rasmussen</a>, President of the MACH Alliance. "Sustained adoption is remarkable in an economic climate that at large has put substantial IT projects on hold. The outcomes of this year's survey confirm a steady pivot towards scalable, composable systems that cater to evolving end-user requirements, and those companies are seeing tangible payoffs from their investments in MACH.”’It's worth noting the methodology of the survey, which was completed by 551 IT decision-makers of director level and above. 37% we C-Suite executives. The sample included respondents from the U.S., U.K., Germany, and France, and represented enterprises with at least 5,000 employees.<h3 id="u.s.-pulls-ahead-of-europe-in-pace-of-adoption">U.S. pulls ahead of Europe in pace of adoption</h3>At last year’s <a target="_blank" href="https://cmscritic.com/mach-two-conference-wrap-six-takeaways-from-the-composable-event-of-the-year">MACH Two Conference in Amsterdam</a>, I spoke at length with members of the MACH Alliance leadership team. At the time, it was well-established that Europe was still ahead of North America in terms of MACH adoption. But even then, many saw the U.S. and its total addressable market as a sleeping giant.Fast forward to now, and Goliath is stirring. While the pace of MACH adoption is broadly demonstrating stable adoption, the pace in the United States has slightly surpassed that of Europe. From 2023 to 2024, respondents stated that they had increased the percentage of MACH across their IT infrastructure from 85% to 88% in the U.S., compared to 85% to 86% in Europe. From an industry perspective, it’s clear that retail is the big winner, showing the highest investment in MACH. Retail and commerce have long been the stronghold for MACH applications, with large brands illustrating the benefits through several use cases at last year’s MACH Two Conference. It’s worth noting that both professional and financial services categories were right behind retail in the adoption rankings, evidence that the benefits of MACH are being experienced beyond the core of retail and commerce. <h3 id="leadership-leads-the-way-to-growth">Leadership leads the way to growth</h3>As with all new technologies, consensus is key to adoption. The shift to composable has been met with varying degrees of friction given the cost and complexity for many enterprises – particularly those reliant on legacy systems with siloed data.   But that might be starting to change. According to the MACH Alliance survey, there’s been a notable reduction of internal resistance to adopting MACH architectures. Based on feedback from respondents, there’s been a sizable decline from 33% in 2023 to 26% in 2024. Meanwhile, leadership resistance is eroding. Today, only 18% of respondents cite the lack of board or leadership support as a barrier, as compared to 28% in 2023. What’s driving this shift? As the MACH Alliance report surmises, it could be attributed in part to the realization of sizeable ROI from MACH investments. Additionally, more IT leaders view MACH as a key differentiator and a competitive advantage for improving customer experience and innovating faster. A growing proportion also see MACH as a way to improve their competitive posture, with almost half of all respondents making this observation versus just 39% in 2023.The survey also revealed a number of additional benefits of MACH adoption, with respondents claiming their processes have become more streamlined while increasing revenue. They also pinpointed soft benefits such as increased “volume of achievement,” customer satisfaction, and employee productivity.<h3 id="navigating-the-obstacles-">Navigating the obstacles </h3>The MACH Alliance has taken its fair share of lumps over the last few years. Market watchers have often been critical of its austere criteria for membership, and a persistent lack of transparency has drawn ire. That said, the organization has been fervently committed to responding to feedback – and has deftly managed these challenges as it continues to advocate for composable architectures and practices. One of the biggest obstacles to MACH adoption continues to be education. This is not limited to the core fundamentals of MACH architectures but to the trade-offs between upfront costs and realizing the future benefits of a MACH investment. According to the survey, respondents also voiced concerns about end user and customer resistance to change, as well as reliance on vendors to ensure continuous business operations. These represent key barriers to adoption. To address these issues, the MACH Alliance is rolling out an education program in Q2 of 2024 to help companies face these challenges head-on and mitigate the risk. <h3 id="why-it-matters">Why it matters</h3>The MACH Alliance is more than a cabal of like-minded technologies. From the beginning, it has been committed to building awareness and driving visibility for the MACH movement – and doing so by investing in education and market research.  The data in this survey helps validate the continued motion toward composable and MACH solutions. With four years of data – albeit across relatively modest samples – the trend lines are solidifying. This further reinforces what <a target="_blank" href="https://www.linkedin.com/in/kellygoetsch/">Kelly Goetsch</a>, former president of the MACH Alliance, <a target="_blank" href="https://cmscritic.com/mach-two-conference-wrap-six-takeaways-from-the-composable-event-of-the-year">observed at the MACH Two Conference</a>: “MACH now feels like the default.”Why is this important? Because it serves as a barometer for broad change. Clearly, more businesses are paying attention, studying the potential benefits, and weighing the risks and rewards that come with the composable journey. For those already on the path, the results are paying off. This is where the numbers help tell the story. In my year-end wrap with Casper Rasmussen, we discussed his predictions for 2024, which included the concepts of “continuous everything” and composable M&amp;A (<a target="_blank" href="https://cmscritic.com/whats-ahead-for-mach-in-2024-read-these-3-predictions">you can read about them here</a>). Both are gaining visibility, but the one I’ve reflected on most as it relates to this research is the notion of MACH expanding to new industries. In this year’s research, retail continues to have the strongest magnetic pull toward MACH. But the emergence of professional and financial services as close contenders underscores demonstrable growth in novel areas. Casper sees MACH evolving beyond retail and CPG in a big way, particularly in sectors that are not driven by commerce or transactional activities – including automotive.Research is vital to every organization, and we can’t always do it alone. We rely on proven authorities to help augment our understanding of the patterns and trends, and we put our trust in established bodies with a clear commitment to advancing the industry as a whole. Composable may not be the right choice for every business, but education can help leaders better understand what’s at stake and make the best decisions. Instead of resisting, we should be researching. And this is where the MACH Alliance continues to deliver value to its members – and the market.

On Your MACH, Get Set, Grow: New Research Reveals Expanding Support, ROI for MACH

<hr /> <a target="_blank" href="https://cmscritic.com/critics/johnwest">John West</a> is the Principal Solution Architect at <a target="_blank" href="https://cmscritic.com/products/consciaai">Conscia</a> and a CMS Critic contributor. FOR CONTEXT, I’ve been on the Internet since 1990 and writing code for the web since 1995. In 1996, I started my professional career in Electronic Data Interchange (EDI), which was a sort of precursor to XML and e-commerce. Since 2000, I have been involved in <a target="_blank" href="https://cmscritic.com/what-is-a-content-management-system-cms">web content management</a> (CMS) and digital experience platforms (DXP). I served as CTO and Chief Architect for CMS, DXP, commerce, etc. vendor <a target="_blank" href="https://cmscritic.com/products/sitecore">Sitecore</a> from 2004 to 2016, taking the company from a startup literally working out of a hallway in one of the founders’ homes to a valuation of over a billion dollars. After that, I worked for a global advertising agency as Senior Vice President for Experience Platforms and then as a consultant for <a target="_blank" href="https://cmscritic.com/products/contentstack">Contentstack</a>, a headless CMS vendor.I recently took an opportunity with <a target="_blank" href="https://cmscritic.com/products/consciaai">Conscia</a> as Principal Solution Architect. Conscia provides a SaaS platform designed to streamline the management of digital experiences through its Digital Experience Orchestration tool. Honestly, I joined Conscia because I’m genuinely excited about its technology, specifically the SaaS Digital Experience Engine, but also its SaaS DX Graph database.<h3 id="riding-the-composable-wave">Riding the composable wave</h3>I’m always interested in paradigm shifts in the computing industry, and composable architecture represents such a transition. Once you commit to API-first composable solutions, there is no going back to the monolithic platforms and proprietary interfaces of the past. The future is an intermix of the most fit-for-need systems from multiple vendors, and Conscia provides infrastructure and features that enable composable solutions. In addition to its Digital Experience Engine, Conscia also offers DX Graph, an API-first SaaS graph database for integrating and caching any kind of data from any system, including legacy systems.Modern architectures involve every front-end client accessing numerous back-end systems directly, requiring re-implementing the same process flows repeatedly, resulting in redundancy and complexity in the architecture. Conscia provides facilities to meet common patterns in composable solutions, abstracting the technical details of intermingling interdependent Webservice API calls, webhooks, scheduled tasks, and interactive processes. Organizations encapsulate reusable business processes using composable solutions as encapsulated orchestration flows that provide consistent functionality across all channels.When I began investigating headless content management, I started identifying gaps: challenges that organizations would need to overcome, which would likely lead to technical debt and brittle solutions that could be difficult to maintain. In March of 2021, before I had ever even heard of Conscia, <a target="_blank" href="https://deliverystack.net/2021/03/30/headless-cms-with-webhook-and-api-brokers/">I wrote a blog post</a> about some suggestions that I thought would benefit composable solution architecture: <figure class="image image-style-align-center image_resized" style="width:64.96%"><img src="https://cmscritic.com/ms-content/uploads/2024/03/conscia-orchestration-diagram.jpg" alt="" /></figure><a target="_blank" href="https://deliverystack.net/2021/03/30/headless-cms-with-webhook-and-api-brokers/">SOURCE: https://deliverystack.net/2021/03/30/headless-cms-with-webhook-and-api-brokers/</a> This diagram from that blog post indicates Webhook and API Brokerage as composable infrastructure separate from Orchestration. Conscia brings those functions together in the DX Engine, providing not just a Webservice API and Webhook abstraction layer, but a UI for orchestrating and intermingling these third-party APIs (brokerage/orchestration UI not shown in the diagram). Including an orchestration flow scheduling facility, the DX engine provides a foundation for robust composable solutions.<h3 id="what-it-means-to-be-a-dxo">What it means to be a DXO</h3>Conscia markets itself as a Digital Experience Orchestration (DXO) solution. From my perspective, managing digital experiences is a subset of Conscia’s capabilities; its real value is in orchestrating complex business processes that can involve numerous Webservice APIs from multiple vendors. In Conscia, organizations define orchestration flows – sequences of components that perform unit tasks such as calling a Webservice API – that you can invoke via the Conscia DX Engine UI, Webservice APIs, webhooks from any client that connects to the Internet, or from the scheduler built into the Conscia DX Engine itself.While optimally, every organization could implement their own API brokerage and abstraction layer, few organizations have the technical and financial resources to take this approach, let alone the awareness before they’re deep into a glue code nightmare, and/or re-inventing the monolith. Solutions need a layer between clients and back-end systems to centralize access to normalized and integrated data stitched together from concurrent and sequential Webservice API calls. These reusable process flows insulate clients from the implementation details of the various back-end vendors (Content Management, Commerce, Customer Data Platform, Search, and otherwise), making it easier to add, replace, update, and remove major elements of the architecture.I’m not saying that there’s never a case for clients to call vendor APIs directly. Headless search type-ahead is an example of where orchestration is neither necessary nor practical, and performance is so fundamental that I would not suggest adding an extra layer as a best practice. That said, in every other business case that I have considered, there is sufficient justification for adding Conscia between the client and the various back-end systems.<h3 id="getting-to-the-heart-of-the-matter">Getting to the heart of the matter</h3>As with any significant infrastructure component, Conscia presents a learning curve that developers working within time constraints may prefer to avoid. With Conscia, that investment is absolutely worthwhile to increase productivity and improve long-term maintainability. In fact, once you work with Conscia, you are likely to wonder how or why you would implement composable solutions without it. Using good software architecture feels like playing with a well-designed toy, working with a well-engineered tool, or driving a sports car.While there are SaaS products that provide various relevant capabilities, from my perspective, Conscia has no direct competitors. This makes Conscia a market leader with first mover advantage in a space that is virtually guaranteed to expand indefinitely as organizations continue to integrate existing and emerging solutions into their composable stacks. Our CEO, <a target="_blank" href="https://cmscritic.com/critics/sana-remekie">Sana Remekie</a>, likes to say that Conscia represents the brains of the composable stack. I can also see Conscia as the heart of the composable stack, where the brains will always be the smart people that it takes to configure and implement complex web solutions. <hr /><h3 id="upcoming-conferences">Upcoming conferences</h3> <img style="width:29.67%" src="https://cmscritic.com/ms-content/uploads/2024/01/cms-connect-2024-logo.png" alt="CMS Connect 24 logo" /><h4 id="cms-connect-24"><a target="_blank" href="https://www.boye-co.com/conferences/cmsconnect24">CMS Connect 24</a></h4>August 6-7, 2024 – Montreal, CanadaWe are delighted to present our first annual summer edition of our prestigious international conference dedicated to the global content management community. Join us this August in Montreal, Canada, for a vendor-neutral conference focused on CMS. Tired of impersonal and overwhelming gatherings? Picture this event as a unique blend of masterclasses, insightful talks, interactive discussions, impactful learning sessions, and authentic networking opportunities. <img style="width:29.58%" src="https://cmscritic.com/ms-content/uploads/2024/01/cms-kickoff-2025-logo.png" /><h4 id="cms-kickoff-25"><a target="_blank" href="https://www.boye-co.com/conferences/cmskickoff25/tickets">CMS Kickoff 25</a></h4>January 14-15, 2025 – Tampa Bay Area, FloridaJoin us next January in the Tampa Bay area of Florida for the third annual CMS Kickoff – the industry's premier global event. Similar to a traditional kickoff, we reflect on recent trends and share stories from the frontlines. Additionally, we will delve into the current happenings and shed light on the future. Prepare for an unparalleled in-person CMS conference experience that will equip you to move things forward. This is an exclusive event – space is limited, so secure your tickets today.

John West: Why I Joined Conscia 

johnwest

New Directus Marketplace Completes a Three-Legged Stool for the Composable Future

<hr />Andrew Kumar is the GVP, Customer Solutions &amp; Tech Ecosystem at <a target="_blank" href="https://cmscritic.com/products/uniform">Uniform</a>, and a CMS Critic Contributor. Effective content management is crucial for businesses to stay competitive and engage with their audience in today's digital landscape. As technology evolves, so do the processes and methods for managing and creating content. The shift to composable architectures has disrupted the more traditional model for content management, providing opportunities to accelerate time to market and tap omnichannel capabilities. One emerging trend is the concept of a <a target="_blank" href="https://www.uniform.dev/visual-workspace">visual workspace</a>, which is revolutionizing how teams collaborate to build websites and apps.  <figure class="image image-style-align-center image_resized" style="width:79.94%"><img src="https://images.storychief.com/account_4678/image_ac69077b90c17d4e6f80a06e9ced0a93_2000.png" /></figure> In this article, we'll explore the future of <a target="_blank" href="https://cmscritic.com/what-is-a-content-management-system-cms">content management</a> through the lens of 8 key predictions, focusing on how visual workspaces are shaping this landscape. <h3 id="prediction-1:-“all-hands-on-deck”-when-building-websites-and-apps">Prediction 1: “All hands on deck” when building websites and apps</h3>Traditionally, website development and content creation have been siloed tasks performed by developers or marketers. This is nothing new; collaboration has seldom been a main staple of the developer/marketer workflow, which has been <a target="_blank" href="https://contentmarketinginstitute.com/articles/enterprise-marketers-challenges-opportunities-research">described as “broken”</a> for the last two decades.However, in the future of content management, there will be a conscious shift towards a more collaborative approach. A broad spectrum of digitally-savvy team members will be involved in the process, democratizing who can build, deploy, and launch with confidence. This “new way” is more inclusive, allowing diverse perspectives and expertise to come together, resulting in more innovative and user-centric experiences.<h3 id="prediction-2:-platforms-must-coexist">Prediction 2: Platforms must coexist</h3>With the increasing complexity of digital experiences, it's unrealistic to expect a single platform to fulfill all of your requirements. In fact, according to the <a target="_blank" href="https://contentmarketinginstitute.com/articles/enterprise-marketers-challenges-opportunities-research">Content Marketing Institute</a>, less than 25% of marketers believe they have the right tools to succeed. In the future, platforms will need to adapt and learn to coexist. To that end, we can expect to see a combination of consolidation and modularization. Different platforms will be used for specific tasks based on their strengths, allowing organizations to leverage the right tool for each job. This approach promotes flexibility and adaptability as businesses can easily integrate new technologies or features without being tied down by a monolithic system. <h3 id="prediction-3:-experience-modeling-will-rise-in-importance">Prediction 3: Experience modeling will rise in importance</h3>While content modeling has long been a cornerstone of effective content management, experience modeling will gain prominence. Unlike content modeling, experience modeling creates clear divisions and boundaries within digital experiences while enabling seamless reusability across multiple channels. Dedicated tools for experience modeling will emerge, providing organizations with better control over their customer journeys and enabling them to deliver consistent experiences across multiple touchpoints.  <figure class="image image-style-align-center image_resized" style="width:81.33%"><img src="https://images.storychief.com/account_4678/image_b5a7c1f942cb402be3dd60d09d468929_2000.png" /></figure><h3 id="prediction-4:-brands-will-start-with-the-customer-and-deprioritize-orchestration">Prediction 4: Brands will start with the customer and deprioritize orchestration</h3>Orchestration has certainly become an oft-used buzzword in the composable realm. But in the future, brands will shift to prioritizing customer-centricity over orchestration.Content graphs, which provide visibility and observability of existing content, will enable organizations to solve specific business problems. Orchestration, however, will take a backseat – as it does not directly improve customer experience or tackle customer problems. This shift in focus will allow businesses to allocate resources more effectively and achieve a higher return on investment.<h3 id="prediction-5:-no-more-“lift-and-shift,”-only-incremental-migration">Prediction 5: No more “lift and shift,” only incremental migration</h3>Ask any practitioner who has redesigned or migrated a website to a new CMS, and they will likely say the same thing: it's hard.Content migration has traditionally been a daunting task. However, in the future of content management, we can expect a more granular and piecemeal approach to content migration. Instead of “lifting and shifting” entire websites or applications, organizations will adopt an incremental migration strategy. This approach allows for faster and more efficient migration while minimizing disruption to ongoing operations.<h3 id="prediction-6:-more-accelerator-">Prediction 6: More accelerator "products" for integration and white-labelling</h3>Accelerators are pre-built technology solutions that provide a faster time to market. To mitigate the risks associated with current accelerators, the future of content management will see an increase in accelerator "products." These products offer pre-built integrations and white-label solutions that can be easily customized to meet specific business needs. By leveraging these accelerators, organizations can streamline their development process, reduce time-to-market, and ensure greater consistency across their digital experiences.<h3 id="prediction-7:-no-code-capabilities-for-integration-frameworks-will-continue-to-emerge">Prediction 7: No-code capabilities for integration frameworks will continue to emerge</h3>As headless and composable stacks gain traction in the industry, integration frameworks will play a crucial role in connecting various components seamlessly. In the future of content management, we can expect to see the rise of no-code integration frameworks. These frameworks allow non-technical users to build integrations between different systems without writing code. This democratization of integration capabilities will empower teams to quickly adapt and connect their preferred tools without relying on developers.<h3 id="prediction-8:-ai-quality-will-improve">Prediction 8: AI quality will improve</h3>Artificial Intelligence (AI) has already made significant advancements in various industries, and content management is no exception. In the future, we can expect AI to play a more prominent role in CMS platforms. Improved AI capabilities will enable personalized user experiences, enhanced search functionality, chatbots and virtual assistants, automation of repetitive tasks, dynamic pricing and offers, real-time language translation, accessibility enhancements, and much more. These advancements will revolutionize how businesses engage with their audience and deliver tailored experiences at scale.<h3 id="conclusion">Conclusion</h3>The future of content management is bright – and filled with exciting possibilities. At the center of it all are visual workspaces, which are reshaping how teams build digital experiences by fostering inclusivity and collaboration. With the predicted trends discussed in this article, organizations can prepare themselves for the evolving landscape of content management and stay ahead of the curve. By embracing these changes and leveraging emerging technologies like AI and integration frameworks, businesses can create compelling experiences that resonate with their audience while streamlining their workflows.Continue the conversation with Andrew Kumar in the <a target="_blank" href="https://www.boye-co.com/groups/cms-experts">Boye &amp; Co CMS Experts Community</a> <hr /><h3 id="upcoming-conferences">Upcoming conferences</h3> <img style="width:29.67%" src="https://cmscritic.com/ms-content/uploads/2024/01/cms-connect-2024-logo.png" alt="CMS Connect 24 logo" /><h4 id="cms-connect-24"><a target="_blank" href="https://www.boye-co.com/conferences/cmsconnect24">CMS Connect 24</a></h4>August 6-7, 2024 – Montreal, CanadaWe are delighted to present our first annual summer edition of our prestigious international conference dedicated to the global content management community. Join us this August in Montreal, Canada, for a vendor-neutral conference focused on CMS. Tired of impersonal and overwhelming gatherings? Picture this event as a unique blend of masterclasses, insightful talks, interactive discussions, impactful learning sessions, and authentic networking opportunities. <img style="width:29.58%" src="https://cmscritic.com/ms-content/uploads/2024/01/cms-kickoff-2025-logo.png" /><h4 id="cms-kickoff-25"><a target="_blank" href="https://www.boye-co.com/conferences/cmskickoff25/tickets">CMS Kickoff 25</a></h4>January 14-15, 2025 – Tampa Bay Area, FloridaJoin us next January in the Tampa Bay area of Florida for the third annual CMS Kickoff – the industry's premier global event. Similar to a traditional kickoff, we reflect on recent trends and share stories from the frontlines. Additionally, we will delve into the current happenings and shed light on the future. Prepare for an unparalleled in-person CMS conference experience that will equip you to move things forward. This is an exclusive event – space is limited, so secure your tickets today.

Visual Workspace and the Future of Content Management

<hr /> While attending the 2024 <a target="_blank" href="https://www.boye-co.com/conferences/cmskickoff24">Boye &amp; Company CMS Kickoff </a>last week, I had a chance to connect with content management leaders and founders from an array of vendors. Some were leading the CMS practice at large enterprise DXPs. Others were mid-market headless players. Some were outside the standard industry categories, focusing on digital experience composition or orchestration (we’re still figuring out those TLAs).  Still, the largest quotient of attendees were content professionals in the CMS orbit, for which the menu of tools has been growing at a feverish pace – particularly on the headless side of the aisle. Over the years as composable caught fire, the visual gap became more pronounced for marketers. This is where <a target="_blank" href="https://cmscritic.com/products/uniform">Uniform</a> made waves with its innovative <a target="_blank" href="https://www.uniform.dev/visual-workspace">Visual Workspace</a>. Since 2020, the company has empowered digital teams to see more across the composable frontier. With its cache of dynamic tools, the platform enabled users to blend content and data from almost anywhere, allowing brands to create omnichannel experiences faster and easier, and realize scalable personalization and painless integrations. But in 2024, things are shifting – again. Traditional single-source DXPs are decoupling products and embracing a more composable posture, while headless CMSes are adding capabilities to meet customer needs with greater choice and control. Meeting in the middle, as <a target="_blank" href="https://cmscritic.com/critics/deane">Deane Barker</a> would say. And that’s the bottom line: what the customer needs. Perhaps it’s not a big surprise that Uniform just announced the addition of next-generation CMS capabilities to its ecosystem. It’s a logical step when considering the market's motion and how users crave simplicity. And the fact is, we’re no longer living in a digital version of Middle Earth, where “One CMS to Rule Them All” is the defacto standard.According to <a target="_blank" href="https://www.uniform.dev/features/content-management">today’s press release</a>, Uniform’s new CMS will support the functionality that brands would expect from a modern content management system, while differing in an important way: it will expand on the foundational concept of a single-source content repository to a unified, multi-source model. This will allow organizations to leverage content from any source without being shackled by integration logic, data syncing processes, or just the brute-force movement of content into yet another repo. Ugh.In other words, life just got a little easier.At the CMS Kickoff, I met with <a target="_blank" href="https://cmscritic.com/is-the-birth-of-dxc-the-death-of-dxp-a-conversation-with-darren-guarnaccia-president-at-uniform">Darren Guarnaccia</a>, Uniform’s President, and <a target="_blank" href="https://www.linkedin.com/in/andrewkumarxyz/">Andrew Kumar</a>, the company’s GVP of Customer Solutions and Technology Partnerships. They gave me a bit of insight about the “CMS Cometh” and how they see it evolving the company’s trajectory.<h3 id="livin’-in-a-multi-source-world">Livin’ in a multi-source world</h3>I asked Darren, who has a deep legacy in CMS (and a résumé that includes stints at DXPs like <a target="_blank" href="https://cmscritic.com/products/crownpeak">Crownpeak</a>) about what spurred this move to introduce CMS features into the Visual Workspace experience. As he noted, it all emerged organically, as the idea of a CMS wasn’t even on their roadmap.“We realized about four or five months ago that two things were happening,” he said. “Customers were already connecting with CMS, bringing in all this content and blending it. But there were times when they needed to enrich that content, when, let's say, content was coming from Contentful or Contentstack. Maybe you have a description and you want to shorten it, or punch it up a little bit. Do you make a round trip all the way back to the CMS? Well, maybe… but what if it's for one channel? What if it's for a certain use case? Do I want to create an extended data model? Or do I store that locally? That's where it all started."<hr /><h4 style="text-align:center" id="“we-thought,-wouldn’t-it-be-great-if-we-could-let-them-start-modeling-here.-so-little-by-little,-we-built-cms-capabilities-into-our-product,-starting-very-small-and-solving-sort-of-corner-cases-for-customers.-but-eventually,-we-built-a-full-fledged-cms.”">“We thought, wouldn’t it be great if we could let them start modeling here. So little by little, we built CMS capabilities into our product, starting very small and solving sort of corner cases for customers. But eventually, we built a full-fledged CMS.”</h4><hr />Darren also said that customers wanting to move into composable were also being straddled with CMS selection in a very complex market of choices. Meanwhile, they couldn't do any of the upfront modeling to help move their projects forward. These were known inhibitors, and while they didn’t have customers necessarily asking for a native CMS, they were certainly intercepting the signals. “We thought, wouldn’t it be great if we could let them start modeling here,” he said, referring to the Visual Workspace. “So little by little, we built CMS capabilities into our product, starting very small and solving sort of corner cases for customers. But eventually, we built a full-fledged CMS.”Uniform Content Management is more than a headless feature. It provides a seamless way to manage and deliver content, giving enterprises the ability to unify it all from existing sources. For brands that use one or more CMSes, Uniform is effectively creating an opportunity to work with a single content model that spans all systems, along with any other content sources that might be in play. This includes legacy, monolithic, composable, or even bespoke solutions. Content sources are added with ease using clicks – not code – to render massive integration projects into line items in a sprint plan. It’s all part of the promise to simplify, simplify, simplify. <h3 id="zen-and-the-philosophy-of-cms">Zen and the philosophy of CMS</h3>I asked Andrew Kumar about some of the underlying motivators behind the company’s new CMS, and how the nature of certain content types is shifting customer behavior – and ultimately influencing the kinds of tools they choose.“I think part of it was philosophy leading to reality,” he suggested. “Is there content that’s global and reusable, and needs to go across channels? And is it stable, where it doesn't change very frequently? The headless CMS has that covered, but then there’s content that lives for a short amount of time. That’s ephemeral content, but we've been using the term volatile content – where I have an offer or a promotion, and I need to go pull in that product information from the CMS, but then I need to decorate it with a bunch of other stuff for a short window. Do I put all of that non-reusable content that's going to be thrown away in three months? Do I put it back in my head, the CMS, which will create a big mess? Or do I have something in between?”What’s clear in the calculus is the distinction between long-term, stable content and the very real need for ephemeral, short-lived applications like ABM campaign pages. As Darren described it, this has traditionally been a binary choice for CMSes because no one does both well. With Uniform having a significant mindshare of CMS expertise under its hood, building out the functionality to bridge these worlds seemed an important – if not logical – endeavor. “It’s about having the right tool for the right job in the right use case,” Andrew explained. “It's like almost everyone at Uniform is a CMS industry veteran in some way, shape, or form – we all come from the Sitecores and the Contentstacks. Content Management is a very flexible way to be able to source and enrich a job to be done, and we’re building these capabilities to empower the digital team.”Sounds a bit like Jedis bringing balance to the Force.<h3 id="enhanced-by-generative-ai-and-experience-management-">Enhanced by generative AI and experience management </h3>Part of the curb appeal with Uniform’s new CMS rests with generative AI in the Visual Workspace. The features accelerate a user’s ability to create content at scale, but there’s more to it – particularly as it relates to personalization and A/B testing. These “Holy Grail” instruments have traditionally been limited by the amount of content a brand can create, and for that reason, fall short of their intended goals. Now, with generative AI woven throughout the Visual Workspace, new content and content variants can be created almost instantly. According to Uniform, they’re providing the “guardrails” that ensure generative AI is creating accurate, on-brand content, using the language models of your choice.Along with the addition of generative AI, Uniform announced enhancements around localization, versioning, and asset management as part of the Visual Workspace. Historically, these features were only available to content managed within the CMS. But now, Visual Workspace provides these capabilities to all content used in digital experiences, regardless of the source.With new CMS features in the Visual Workspace – as well as purpose-built tools for building and maintaining digital experiences – brands now have an alternative to storing all their content in a CMS and having to write integration code (vis-à-vis the “Glue Code Monster”) to get it back out. One other attribute from a dollars and cents perspective: brands can also reduce their CMS spend by reducing its use, along with the amount of integration logic needed to tap content from their CMS into their digital experiences. In essence, it simplifies the overall authoring experience for marketers, making them more productive.<h3 id="navigating-the-competitive-landscape">Navigating the competitive landscape</h3>The one word Andrew Kumar kept conjuring during our meeting was “coexistence.” During the course of the CMS Kickoff event last week, it became a theme – a mantra of sorts – that epitomized his vision for the CMS landscape in 2024. A utopian sentiment? Sure. But a challenging one to realize. It’s true: most large organizations have multiple content management systems. Heck, there are even more disparate places like DAMs and PIMs where data exists that marketers want to draw from. This is where Uniform has been making things easier in a complex, ever-growing morass of sources. In short, they’ve always been chasing coexistence. From a CMS perspective, I was curious how a platform that partners with many headless CMSes might be perceived when introducing its own. It wouldn’t be the first time that purpose-built systems have added whole applications to address a customer need (think Salesforce or HubSpot adding their own CMSes along the way). “There are going to be scenarios where we may be seen as competitive,” he observed. “And it's not really our intent, because we do, really, philosophically, coexist. It’s our game plan. It all depends on the needs of the customer, and what's the best mix of tools. I think we'll have some clear guidelines with our partners of the scenarios where it makes sense. And we are very much targeting enterprise customers that are always going to have one too many CMSes and always going to need us. We work very well with our headless CMS partners, where they will outright tell a customer, ‘don't put that stuff in the CMS, that's what you put in Uniform.’ So generally, we have warm relations with all of the headless CMS vendors.”<h3 id="what-does-this-mean-for-the-cms-market?">What does this mean for the CMS market?</h3>Boy oh boy, there’s a whole lotta choice out there. That’s for sure.Case in point: I just had a headless CMS startup reach out to me this week. Early stage, but touting a few customers – and looking to grow. This happens with more regularity than you might imagine; if you want some perspective, check out our <a target="_blank" href="https://cmscritic.com/products">CMS Critic Product Directory</a>.As long as there’s demand, choice is a good thing. Commoditization is inevitable on some level, but for the most part, each platform is endeavoring to differentiate around specific use cases, industries, and other critical factors. As Dean Barker noted in our Q&amp;A session at the CMS Kickoff, it’s partly the swarm of frontend options and frameworks – and the growth of omnichannel – that's driving the continued emergence of headless CMSes. With Uniform, there’s something natural about the evolution of its CMS features. The company’s culture is deeply embedded in content management (and probably opinionated on the subject from a multitude of angles), and it complements the overall strategy of building digital experiences faster and better. Still, Darren noted that while the CMS is a key development, it’s not the first thing they plan to discuss with customers.“We always lead with the Visual Workspace,” he said. “That's the anchor, always. Everything goes back to this, but now it has CMS capabilities. And that's the headline, you know? It’s also about getting started faster, even before you’re ready, even before you’ve bought a CMS, because this can let you do all the same structuring and all the same modeling. Even prototyping.”In wrapping our conversation, I asked Darren how his experience in CMS might have informed the vector when building a new content management system in 2023 (which was done rather quickly, I might add). You know, correcting mistakes of the past and what not. “At one point, I realized that if we were to build a CMS today, I would do it differently than I did 10 or 15 years ago,” he mused. “And the number one thing we would do is build it for a multichannel, multisource world. We would assume not all content lives just here. The fundamental premise of every CMS is ‘I should own everything. I have to own everything.’ But we realized that if we come the other way, we could be integrating with everybody. There are going to be times when you need to store some stuff here, too. Whether it's enrichments, or embellishments, or I want to get started on this site, and I'll plug in the CMS later. I'll start with this. And I'll model things out here. And then I'll unplug that and plug that in. And so it's built in that composed way where you can turn it off when you don't need to use it. It's just a part of the platform.”For users – and the market – having this level of choice within a platform seems like a win. Customers can leverage Uniform’s built-in CMS features, or connect with another CMS, and do it all based on their unique needs. In the end, it’s all about speed and simplicity.And yeah, maybe a little coexistence.  <hr /><h3 id="continue-the-conversation-at-these-upcoming-conferences:">Continue the conversation at these upcoming conferences:</h3> <img style="width:29.67%" src="https://cmscritic.com/ms-content/uploads/2024/01/cms-connect-2024-logo.png" alt="CMS Connect 24 logo" /><h4 id="cms-connect-24"><a target="_blank" href="https://www.boye-co.com/conferences/cmsconnect24">CMS Connect 24</a></h4>August 6-7, 2024 – Montreal, CanadaWe are delighted to present our first annual summer edition of our prestigious international conference dedicated to the global content management community. Join us this August in Montreal, Canada, for a vendor-neutral conference focused on CMS. Tired of impersonal and overwhelming gatherings? Picture this event as a unique blend of masterclasses, insightful talks, interactive discussions, impactful learning sessions, and authentic networking opportunities. <img style="width:29.58%" src="https://cmscritic.com/ms-content/uploads/2024/01/cms-kickoff-2025-logo.png" /><h4 id="cms-kickoff-25"><a target="_blank" href="https://www.boye-co.com/conferences/cmskickoff25/tickets">CMS Kickoff 25</a></h4>January 14-15, 2025 – Tampa Bay Area, FloridaJoin us next January in the Tampa Bay area of Florida for the third annual CMS Kickoff – the industry's premier global event. Similar to a traditional kickoff, we reflect on recent trends and share stories from the frontlines. Additionally, we will delve into the current happenings and shed light on the future. Prepare for an unparalleled in-person CMS conference experience that will equip you to move things forward. This is an exclusive event – space is limited, so secure your tickets today.

Uniform just added a CMS to its Visual Workspace. What it means for users – and the market

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