Articles

News about Industry

<hr /> If it feels like you’re drowning in AI, you’re not alone.ChatGPT might only be <a target="_blank" href="https://www.cnbc.com/2023/11/30/chatgpts-one-year-anniversary-how-the-viral-ai-chatbot-has-changed.html#:~:text=Nov.,human%20than%20an%20AI%20system.">a year old</a> (and acting a bit like a toddler), but the wave of innovation it spurred is dominating every conversation. To complicate matters, the ecosystem dynamics are evolving on a daily… er, hourly basis. One possible life raft on these stormy seas has emerged: data provenance. But before we drop anchor on that, let’s review the last few weeks of “AI headwinds,” shall we? And try to keep your head above water…First, we had the <a target="_blank" href="https://www.nytimes.com/2023/11/22/technology/openai-board-capitalists.html">epic drama at OpenAI</a> as Sam Altman played musical chairs with <a target="_blank" href="https://cmscritic.com/products/microsoft-sharepoint">Microsoft</a>. The market is still unpacking what it means, but the hit left more than a black eye for both brands.Synchronously, AWS opened the proverbial floodgates at <a target="_blank" href="https://reinvent.awsevents.com/">re:Invent,</a> the cloud juggernaut’s annual confab in Las Vegas. AI felt like the only show on the strip, with Amazon introducing a slew of new models, services, and its hyper-connective <a target="_blank" href="https://aws.amazon.com/blogs/aws/introducing-amazon-q-a-new-generative-ai-powered-assistant-preview/">Amazon Q assistant</a>. Finally, not to be bested by its cloud rivals, Google just unveiled its highly anticipated <a target="_blank" href="https://blog.google/technology/ai/google-gemini-ai/#sundar-note">Gemini AI</a> last week, an advanced LLM built for multimodal reasoning across text, images, video, and code.And that’s just scratching the surface. Floodgates… drowning… is there a lifejacket on this boat?  Despite the <a target="_blank" href="https://www.nytimes.com/2023/12/08/technology/eu-ai-act-regulation.html">EU’s landmark agreement</a> to limit the use of artificial intelligence, we can all agree that the genie isn’t going back in the bottle. And with businesses set to increase their AI investments by <a target="_blank" href="https://www.prnewswire.com/news-releases/north-american-businesses-plan-to-invest-67-more-in-generative-ai-in-2024-to-drive-efficiency-experience-and-growth-infosys-research-301967370.html#:~:text=The%20research%20forecasts%20that%20companies,67%25%20in%20the%20next%20year.">almost 70% next year</a>, the pros currently outweigh the cons.  Still, there are challenges aplenty. As more organizations dive into AI, big questions linger around accuracy, security, and governance. Between rampant hallucinations, unsavory biases, and other “shenanigans,” organizations are wrestling with existential issues as they lean more heavily on AI to crunch their data. It’s worth pointing out that machine learning technologies have been around for quite some time, and data has always been the lifeblood. The recent AI acceleration is due in part to the advent of new LLMs, but also the growth of compute capabilities and cloud services to manage more of the heavy lifting. Now, enterprises can rapidly build and train their own AI models and leverage more datasets for critical use cases – like <a target="_blank" href="https://aws.amazon.com/blogs/publicsector/predict-diabetic-patient-readmission-using-multi-model-training-amazon-sagemaker-pipelines/">predicting diabetes</a> based on procedure data from diagnoses and medical claims.  But what about the trustworthiness of the data they’re feeding to AI? Do they know where, when, and how it was collected? If they rely on third-party entities, how do they ensure the data they inherit is clean and complete?This is one of the questions the <a target="_blank" href="https://dataandtrustalliance.org/">Data &amp; Trust Alliance</a> is endeavoring to answer. The not-for-profit consortium is comprised of Fortune 500 businesses across multiple industries (IBM, Pfizer, Nielsen, Walmart, Meta, just to name a few) – all focused on learning, developing, and adopting responsible data and AI governance.I recently spoke with <a target="_blank" href="https://www.linkedin.com/in/kristinapodnar/">Kristina Podnar</a>, Senior Policy Director for the organization, about the Alliance’s proposed <a target="_blank" href="https://dataandtrustalliance.org/our-initiatives/data-provenance-standards">Data Provenance Standards</a>. Kristina is an industry authority and one of the sharpest, most passionate voices on the subject of Digital Policy. She walked me through the proposed standards and the elegant role of metadata in delivering this essential layer of transparency.   <h3>An alliance built for trust</h3>A bit of history for context: The Data &amp; Trust Alliance was formed in 2020 by two heavy hitters: <a target="_blank" href="https://www.linkedin.com/in/ken-chenault/">Ken Chenault</a>, General Catalyst chairman and managing director, and former American Express chairman and CEO; and <a target="_blank" href="https://en.wikipedia.org/wiki/Samuel_J._Palmisano">Sam Palmisano</a>, former CEO of IBM. In addition to helming some of the world’s largest brands, these pioneering luminaries have served on numerous boards – including Airbnb, NCAA, Berkshire Hathaway – and continue to be influential figures across industries. As Kristina recalled, both Chenault and Palmisano observed that the next era of business won’t be dependent on data and AI, but on trustworthy data and AI. To help guide the responsible use of data and intelligent systems, they formed the Data &amp; Trust Alliance – which resides within the <a target="_blank" href="https://www.thecge.net/">Center for Global Enterprise</a> (CGE), a New York-based non-profit.The Alliance is built on a core belief that every enterprise in every industry is (or will soon be) a data enterprise, and must be responsible stewards of their data, algorithms, and AI. To support this mission, the organization doesn’t lobby or advocate on public policy issues; instead, it maintains a fierce commitment to developing tools and sharing practices to enhance learning. “Unlike other coalitions that publish a lot of guiding principles, the Data &amp; Trust alliance is all about actually creating tools, which member companies can adopt,” she said. “In the coalition are folks like American Express, Deloitte, Nike, Starbucks, AARP – the list goes on. These organizations get together around a table and ask, what are the biggest challenges we're facing right now? And then let's actually create a solution and adopt it.”According to Kristina, there have been several initiatives that the Alliance has taken on since its inception. This includes a data assessment resource for mergers and acquisitions, and a toolkit for preventing or detecting bias in HR hiring practices when using AI. The latter predates <a target="_blank" href="https://www.nyc.gov/site/dca/about/automated-employment-decision-tools.page">NYC’s Automated Employment Decision Tool law</a> – the first of its kind in the country, and a potential indicator of future legislation (the bill has also <a target="_blank" href="https://www.technologyreview.com/2021/08/04/1030513/podcast-beating-the-ai-hiring-machines/">garnered criticism</a> from a range of entities).<h3>The Data Provenance Standards initiative </h3>According to the Data &amp; Trust Alliance, having clear data provenance – understanding the origin, lineage, and rights associated with data – is vital to establishing trust around the insights and decisions coming from data-enabled systems. This includes AI applications. As it stands, data scientists <a target="_blank" href="https://www.anaconda.com/resources/whitepapers/state-of-data-science-report-2022">spend</a> nearly 40% of their time on data preparation and cleansing tasks, which is a huge drag on productivity. Further, 61% of CEOs <a target="_blank" href="https://www.ibm.com/thought-leadership/institute-business-value/en-us/c-suite-study/ceo">cite</a> the lack of clarity into data lineage and provenance as the central risks preventing the adoption of AI across their businesses.All these factors led to the development of the Data Provenance Standards, which were co-created by 19 Data &amp; Trust Alliance member organizations, along with multiple third-party industry partners and ecosystem experts. The organization took a “for industry, by industry” approach when developing the proposed standards, identifying provenance pain points from 25 use cases across its diverse members. The resulting set focuses on the eight most essential, valuable, and feasible standards for small and large enterprises to implement – irrespective of industry.“The interesting thing about these data provenance standards is they’re built on top of AI use cases,” Kristina shared. “But in reality, they apply to any data, including traditional data. It's the first set of standards really targeted at trustworthiness.”Unlike other principles and industry guidelines that are voluntary in compliance, the Data &amp; Trust Alliance’s provenance standards were designed to be actionable specifically for data governance practitioners. When implemented, they will provide transparency into the origin of the datasets used for both traditional data applications and a rapidly growing number of AI applications – which will ultimately enhance AI value and trustworthiness. <h3>It’s all in the metadata</h3>The word policy might give you the shivers, but that’s where the Data Provenance Standards provide an elegant solution: metadata.“First of all, it's not policy,” Kristina explained. “They are a set of standards, and it's rich metadata that goes along with that. They extend the concept of metadata into a set of trustworthy considerations. At the root of all eight standards, there's a provenance metadata unique ID, and that unique label tracks the history and origin for each data set.”As she further pointed out, the standards apply at the dataset level – not at the element row or table level – acting as an overall “fingerprint” for divining the lineage of the dataset. The eight proposed Data Provenance Standards surface metadata and associated values for: <ol><li>Lineage: Provides the provenance metadata unique ID, along with a blockchain ledger ID or other identifier. </li><li>Source: Contains information about the user, organization, software systems, and even IP address of the originator. </li><li>Legal Rights: Includes details about attribution, copyrights and trademarks, and any laws or regulations that are applicable. </li><li>Privacy and Protection: Covers any protected data classifications or if any privacy-enhancing techniques were applied.</li><li>Generation Date: Codes the year, date, month, and timestamp for the data. </li><li>Data Type: Delineates if the data is structured or unstructured.</li><li>Generation Method: Provides info on how the data was created, via web crawling, data mining, or other methods. </li><li>Intended Use and Restrictions: Details how the data should be used and by what audiences. </li></ol>To see example values, you can download the <a target="_blank" href="https://dataandtrustalliance.org/Data-Provenance-Standards-Information-pack.pdf">Standards information pack</a> from the Data &amp; Trust Alliance website. <h3>Helping enterprises make informed choices about data </h3>Providing information about the origin and rights associated with datasets gives enterprises more confidence in the data they source and use. This can have significant benefits, like improving operational efficiency, regulatory compliance, collaboration, and value generation.“If you think about the biggest challenge that corporations or any entity face today, everybody will tell you it’s data quality,” Kristina injected. “We were originally asked to develop a set of standards around data quality, but quality is very subjective. With our Data Provenance Standards, what we can all agree on is where data originated, and the attributes that it actually has.”To illustrate the impact of the Data Provenance Standards, Kristina narrates <a target="_blank" href="https://www.loom.com/share/d94d162418b3485890efdf8b330164ee?sid=9a21dae1-ea68-4ee7-b22b-9fa93f908511">a short video</a> that outlines a hypothetical use case in the healthcare industry. The story focuses on a researcher at a fictitious company that is using predictive AI modeling to study Hepatitis C in young women. The researcher acquires data regularly from third-party sources and needs to ensure that the dataset is reliable. Using the Data Provenance metadata, the researcher is able to inform her decision-making based on a number of key variables. By examining the lineage standard, she sees that the current dataset is derived from multiple sources. The generation date also indicates how fresh the data is and how much cleaning might be involved. With the intended use and restrictions, the researcher is also able to identify blockers for sharing the data with specific entities, such as the federal government. It's a fantastic video and use case. I’ll let you watch it to hear the researcher’s verdict, but the point is clear: armed with this metadata, enterprises can rely on essential information and attributes to make a decision with greater confidence – and ultimately improve outcomes. <h3>Why it matters for DX applications</h3>It’s easy to see how the proposed Data Provenance Standards will impact the digital experience ecosystem. First and foremost: DX applications rely on data. The list is long, but for starters, think about acquiring outside datasets to power digital advertising and marketing initiatives.“It will be interesting for third-party data procurement purposes,” said Kristina. “But I think in due course, it’s going to start to impact adtech and martech. It can't help but impact it.”AI is also being woven across every layer of the digital stack, so enhancing transparency will be key to trust at every level – particularly in a decoupled, API-first world that taps lots of data sources. This includes CMS and DXP platforms that are becoming training grounds for AI and connecting with a myriad of external services driven by data.  The new standards are still in a “proposed” mode as the Data &amp; Trust Alliance continues to gather feedback from the market. You can participate in the process by <a target="_blank" href="https://dataandtrustalliance.org/our-initiatives/data-provenance-standards">reviewing the standards</a> and providing input on the metadata and values <a target="_blank" href="https://us14.list-manage.com/survey?u=f2c4b0ec47814ddee58d70038&amp;id=fb47ee5e98&amp;attribution=false">via an online survey</a>.  As a resident Digital Policy rockstar, Kristina seems bullish on the potential impact – namely because the Data &amp; Trust Alliance represents leading global brands that are committed to ensuring this vital transparency.“The reason why this matters is because around the table are the largest procurement entities for data in the world,” Kristina said emphatically. “So if they start to adopt these standards and apply them to their data in the form of metadata, what you actually have is a huge ecosystem play.”That ecosystem won't stop the AI floodgates from opening further, but it might help keep things afloat.   <hr /><figure class="image"><img src="https://cmscritic.com/ms-content/uploads/2023/11/cms-kickoff-2024-banner.jpg" /></figure><h3>See Kristina Podnar at CMS Kickoff 2024 - January 16-17</h3>CMS Critic is a proud conference partner at this second annual edition of the prestigious international Boye &amp; Co conference, dedicated to the global CMS community. This event will bring together top-notch speakers, Boye &amp; Company's renowned learning format, and engaging social events.Tired of impersonal and overwhelming gatherings? Picture this event as a unique blend of masterclasses, insightful talks, interactive discussions, impactful learning sessions, and authentic networking opportunities. Prepare for an unparalleled in-person CMS conference experience that will equip you to move forward in 2024. Along with Kristina Podnar, hear from leading voices across the industry on a wide range of topics, including:<ul><li><a target="_blank" href="https://www.boye-co.com/speakers/andrew-kumar">Andrew Kumar</a>, GVP at Uniform</li><li><a target="_blank" href="https://www.boye-co.com/speakers/becky-brown">Becky Brown</a>, Content Strategy Lead at Johnson &amp; Johnson</li><li><a target="_blank" href="https://www.boye-co.com/speakers/marli-mesibov">Marli Mesibov</a>, Content Strategy at Verily</li></ul><h4> </h4><img style="width:39.13%" src="https://cmscritic.com/ms-content/uploads/2023/11/don-cesar-hotel.jpg" /><h4>The Don CeSar: a world-class venue</h4>Is there a better location for a winter kickoff than Florida's beautiful, sugary sand beaches? CMS Kickoff 2024 will be held at the iconic Don CeSar, just steps from the Gulf of Mexico. Dubbed the “Pink Palace,” this majestic hotel and resort provides a stunning backdrop to the conference, along with access to the local food and culture of St. Petersburg Beach. <h4>Get your tickets today</h4>CMS Kickoff offers an intimate, highly focused experience. Space is limited, and only a few seats remain. Don't miss this exclusive opportunity!<a target="_blank" href="https://www.boye-co.com/conferences/cmskickoff24/tickets">Purchase tickets now &gt;</a>

Can you trust your AI data? New standards emerge to help ensure transparency

matt-garrepy

The Sommelier of MACHtails: Sommsation’s Danielle Diliberti Uncorks Composability 

What's the MACH vibe in 2025? Here are 3 predictions (and more)

<hr /> A logo can be an incredibly divisive thing. Think about it: A person or business endeavors to crystallize its brand tenets with a singular pictographic touchpoint, balancing legibility with artistic flare – and hopefully communicating something about its purpose.Accomplishing that is a tall order. Then you realize everyone has an opinion. It makes the whole prospect of creating a good identity feel challenging and risky. And yet, it's a vital and elemental fixture in every brand ecosystem.In an age where a logo's price has been vastly diminished (you can buy one for peanuts on <a target="_blank" href="https://www.fiverr.com/">Fiverr</a> or use free tools to make one yourself), their value is conversely increasing. Why? Because good logos, reinforced by a cohesive brand architecture, can help break through the digital noise and build a solid foundation for integrated marketing programs. OK, but striking gold with a subtle “arrow” in your FedEx typography? Hard to replicate. Even more precarious are logo makeovers of established marks, which are often met with mixed fanfare. But when done right, a refresh can reinvigorate a brand’s perception and energize a moment of change.That was clearly part of the calculus for the <a target="_blank" href="https://cmscritic.com/mach-alliance-expands-certification-scope-to-include-offerings-within-larger-vendors">MACH Alliance</a> this week. The not-for-profit industry body – dedicated to advocating for open, best-of-breed technology ecosystems – just unveiled its refreshed identity to the world. Along with the updated mark, which still manages to evoke some “quirkiness” while growing up (more on that in a bit), the Alliance revealed an updated mission statement that reflects its steadfast commitment as composable stewards for enterprises making the journey to MACH.In tandem, the Alliance announced several key initiatives to strengthen its position as a technology leader and reflect the maturity of MACH and composability across the broader market. As MACH technologies become a strategic mandate for more business leaders, the Alliance is staying in lockstep, dedicating its resources to supporting wider adoption around business considerations.To that end, the Alliance has elected a new board that includes its first business leader Chairperson: <a target="_blank" href="https://www.linkedin.com/in/bobhowland/">Bob Howland</a>. As the former Chief Digital Officer at Dawn Foods, Howland will head up the Alliance’s Executive Board, providing the organization with external perspective to help bolster its strategy, align priorities, and reinforce its accountability and expectations as a neutral industry body.“The MACH Alliance is at a key inflection point,” Howland said. “These appointments and new mission and vision reflect the organization’s understanding that MACH principles are no longer radical but an established approach to enterprise business. Composability and MACH are the new norm, and the MACH Alliance must step up and support businesses to not only leverage but embrace the opportunity.”<h3 id="new-leaders-join-seasoned-board-members">New leaders join seasoned board members</h3>As part of this news package, the Alliance announced four appointments to its Executive Board, representing diverse backgrounds in both business and technology. Board members are staunch evangelists and ambassadors of MACH, vocalizing its benefits of open and transformative composable architectures. The Alliance board includes nine seats, with each appointee elected for two-year terms. Members went through a comprehensive nomination process that began in August, culminating with voting in September. The new board held its inaugural meeting in Chicago last week.In addition to Howland’s appointment as Chairperson, <a target="_blank" href="https://cmscritic.com/the-future-is-composable-a-conversation-with-new-mach-alliance-president-casper-rasmussen">Casper Rasmussen</a> – global SVP at <a target="_blank" href="https://www.valtech.com/en-us/">Valtech</a> – was re-elected to the board and will remain as president of the Alliance. Rasmussen drives the association’s global strategy and has been chartered with leading the Alliance’s continued growth and revamped mission. Board members <a target="_blank" href="https://www.linkedin.com/in/jguthmann/">Jasmin Guthmann</a> and <a target="_blank" href="https://www.linkedin.com/in/krithikaganesamoorthi/">Krithika Ganesamoorthi</a> have also been appointed as co-vice presidents who will serve on the Executive Board’s leadership team. <a target="_blank" href="https://www.linkedin.com/in/dom-selvon-1488958/">Dom Selvon</a>, CTO at <a target="_blank" href="https://www.applydigital.com/">Apply Digital</a>, was also re-elected to the board and appointed as a co-vice president. Selvon has made great strides in supporting the Alliance’s Technology Councils and Interoperability Taskforce.In terms of new members, <a target="_blank" href="https://www.linkedin.com/in/kimberlymatenchuk/">Kimberly Matenchuk</a>, managing director at <a target="_blank" href="https://cloudinary.com/">Cloudinary</a>, has joined the board. Matenchuk is based in the UK and will lead the Alliance’s DEIB strategy – including the fast-growing <a target="_blank" href="https://cmscritic.com/mach-alliance-empowers-gender-equality-with-new-women-in-mach-deib-scoring-tool">Women in MACH initiative</a>. Additionally, <a target="_blank" href="https://www.linkedin.com/in/malteubl/">Malte Ubl</a>, CTO at <a target="_blank" href="https://vercel.com/">Vercel</a>, will bring a new voice to the board, providing high-level expertise on AI and MACH’s role in working with innovative technologies. <a target="_blank" href="https://www.linkedin.com/in/amertali/">Amer Ali</a>, VP of finance at <a target="_blank" href="https://cmscritic.com/products/netlify">Netlify</a>, has also been appointed as the Alliance’s Treasurer.<h3 id="leveling-up-the-mach-mission">Leveling up the MACH mission</h3>As the Alliance rounds the corner to its fifth year in service, the organization has overhauled its mission, vision, and branding to reflect its maturity – and support the scaling demand for open, composable technology solutions. The MACH Alliance has seen consistent growth since 2020, partnering with industry leaders like <a target="_blank" href="https://www.prnewswire.com/news-releases/mach-alliance-announces-paypal-is-the-first-company-to-join-new-supporter-membership-category-301866133.html">Paypal</a> and <a target="_blank" href="https://machalliance.org/newsroom/j-p-morgan-joins-mach-alliance-fueling-the-importance-of-composability-in-a-future-ready-digital-ecosystem">J.P. Morgan</a>. It has also expanded beyond its European roots to North America – which represents a much larger addressable market for MACH solutions. The Alliance has also <a target="_blank" href="https://machalliance.org/newsroom/mach-alliance-announces-mach-impact-award-winners">championed</a> high-impact global companies leveraging MACH like <a target="_blank" href="https://cmscritic.com/clarks-kraft-heinz-take-top-honors-in-mach-impact-awards-at-mach-three">Kraft Heinz and Clarks</a>.To maintain pace and better serve its members and the market, the Alliance has been steadily expanding its educational programs, tools, and community resources – something we’ve covered over the last year. Its foundational learning platform, <a target="_blank" href="https://machalliance.org/ridemach">rideMACH</a>, has seen over 1,100 registrations since its launch, reflecting the growing interest among industry professionals to elevate their MACH skillset.Also worth noting: the Alliance launched an <a target="_blank" href="https://machalliance.org/interoperability">Interoperability Hub</a> for resources and best practices, which it plans to fortify into 2025. Looking ahead to next year, the Alliance has also chosen Chicago for its <a target="_blank" href="https://machalliance.org/events/composable-conference-25">MACH FOUR flagship event</a>. “The Composable Conference” is slotted for April 22-24, and we can expect more details over the coming months. If you’re curious about attending MACH FOUR, you can <a target="_blank" href="https://machalliance.org/events/composable-conference-25">register your interest</a> now.<h3 id="refreshing-a-logo-from-its-“rebellious”-roots-">Refreshing a logo from its “rebellious” roots </h3>It’s hard to imagine the MACH Alliance without its signature graffiti-style logo. Suffice it to say, the 1.0 version captured the zeitgeist of the composable movement as it roared on the scene. It was irreverent, disruptive, a little pedestrian, and reflected a rebellious spirit that crystallized its intent. There was also an organic fluidity and a humanizing quality that counterbalanced its representation of tech. All unique attributes of a memorable mark. <figure class="image image-style-align-center image_resized" style="width:48.51%"><img src="https://cmscritic.com/ms-content/uploads/2024/10/mach-alliance-1.png" alt="" /></figure> At the same time, I recall some voices that “mocked” the MACH styling, suggesting it was too cavalier for a professional organization. That might have played into some of the decision-making as it introduced its new graphical solution.To be clear, it's not a wholesale transformation; the colors have been maintained, and other dimensions of the brand template are intact. Does the refreshed text make it a bit more predictable? To a degree. At its core, it feels more “tech conventional,” normalized from a radical state. On the plus side, this renders the logo more legible than its predecessor. The edges are sharper and stronger, and the whole mark evokes maturity. While it's a far cry from its previous skin, it still manages to be a little funky with its interconnected typography. But here’s where it shines: the configuration embodies composability. The letters represent an amalgam of diverse geometries orchestrated by uniform typography. That's not overly intuitive on its face, but this video helps outline the blueprint of shapes defining its structure: <figure class="media"><div data-oembed-url="https://www.youtube.com/watch?v=aiw4QhOWMfQ"><div style="position:relative;padding-bottom:100%;height:0;padding-bottom:56.2493%"><iframe src="https://www.youtube.com/embed/aiw4QhOWMfQ" style="position:absolute;width:100%;height:100%;top:0;left:0" frameborder="0" allow="autoplay; encrypted-media" allowfullscreen></iframe></div></div></figure> While this evolution sheds some of the rambunctiousness of its heritage, it still retains a quirky sensibility – like it’s dressing for the office but still wearing its Chuck Taylors. And that might be exactly the right blend of visual flare to reflect where the Alliance is in its lifecycle: a place where business and technology considerations are coexisting and even thriving.I didn't intend to get hyper-analytical about logo aesthetics. But again, there's more value and subtext here than we might realize. It's evident that a lot of careful thought and creativity went into this transformation, even if it meant departing from a well-established identity. It's also worth reminding ourselves that change is always uncomfortable. It should shift us, force us to reexamine things. With this brand refresh, it’s clear that the MACH Alliance is aiming to do just that – while maintaining aspects of a legacy that ignited growth.In a digital ecosystem where many software platforms and products are embracing composability, this grand experiment – born from a place of disruption – is looking for new ways to deliver guidance, expertise, and value. And of course, evoke trust while remaining relevant to its members and the market. There's more to it than a logo. Bringing business stakeholders into the mix further reinforces the Alliance's commitment to growing beyond its original charter. Another reason why change is good. For what it’s worth, this is a bold and successful move for an organization that has never been afraid to shake things up.  <hr /><h3 id="upcoming-events">Upcoming Events</h3> <h4 id="sitecore-symposium-2024"><a href=" https://www.boye-co.com/conferences/cmskickoff25">Sitecore Symposium</a> 2024</h4>October 15-18, 2024 – Nashville, TennesseeStandout digital experiences start here! Sitecore Symposium is the leading industry conference for digital professionals to learn about digital experience management, digital customer experience, and related marketing topics. Featuring 100+ sessions, 40+ top customer brands, and Sitecore's largest gathering of marketing leaders, technologists, and our partner ecosystem. <a target="_blank" href="https://symposium.sitecore.com/">Get your tickets today!</a> <img style="width:29.58%" src="https://cmscritic.com/ms-content/uploads/2024/01/cms-kickoff-2025-logo.png" /><h4 id="cms-kickoff-2025"><a href=" https://www.boye-co.com/conferences/cmskickoff25">CMS Kickoff 2025</a></h4>January 14-15, 2025 – Tampa Bay Area, FloridaJoin us next January in the Tampa Bay area of Florida for the third annual CMS Kickoff – the industry's premier global event. Similar to a traditional kickoff, we reflect on recent trends and share stories from the frontlines. Additionally, we will delve into the current happenings and shed light on the future. Prepare for an unparalleled in-person CMS conference experience that will equip you to move things forward. This is an exclusive event – space is limited, <a target="_blank" href="https://www.boye-co.com/conferences/cmskickoff25/tickets">so secure your tickets today.</a>

New Logo, New Leaders: MACH Alliance Announces Key Board Appointments and Brand Refresh

<hr /> The MACH Alliance has always maintained a fiery passion for challenging the status quo and tearing down walls. Its zeal has been reflected in the championing of composability and a persistent quest for open, best-of-breed technology ecosystems. Since its founding in 2020, the organization has also become an ambassador for change within the “human” architectures of technology organizations, specifically around the advancement of diversity, equity, and inclusion (DEI) initiatives. This commitment is manifested in the Alliance's core values and expressed in the development of programs and resources to help guide technology companies to a more meaningful posture around social responsibility, sustainability, and DEI. Initiatives like the <a target="_blank" href="https://cmscritic.com/women-in-machs-2023-flagship-event-plans-to-go-beyond-boundaries-in-madrid">Women in MACH</a> program best exemplify its motivations, elevating the voices of women across their MACH membership community and serving as a template for the broader technology landscape.Last week, the not-for-profit advocacy group introduced a new resource to help tech companies gain clarity and divine actionable insight for improving their DEI efforts. <a target="_blank" href="https://machalliance.org/deib-maturity-assessment">The Women in MACH DEIB Scoring Tool</a> is a novel solution designed to accurately measure, track, and improve an organization’s diversity, equity, inclusion, and belonging – specifically in the MACH space. That last piece about “belonging” is a differentiated aspect of the tool’s ethos. While not a new addition to the traditional DEI TLA (three-lettered acronym), belonging has gained traction in certain corners of organizational culture. <a target="_blank" href="https://deib-rise.ctb.ku.edu/deib-understanding-diversity-equity-inclusion-and-belonging/">A number of universities</a>, for example, have been spearheading the evolution of DEI and wrapping the concept of belonging into their toolboxes. In this vertical use case, belonging speaks to an individual student or faculty member’s perceived sense of connectedness and the feeling of being accepted, respected, and valued by their peers and community.The same holds true for employees at tech companies, where belonging has taken on a new imperative within the DEI rubric. Measuring how an organization supports and engages with team members is becoming a key component for reinforcing the well-being of its people, which ultimately translates into better performance and outcomes. HR departments are embracing more of an intersectional lens to support employee growth, and adding belonging to the classic DEI methodology is becoming an important part of an evolving strategy.  While many enterprises have invested in DEI – including the appointment of dedicated executive leadership – there is still significant work to be done. This is where the DEIB Scoring Tool comes in, providing a layer of insight for organizations to enhance the maturity of their programs.“Launching a simple yet powerful tool to advance efforts around DEIB has been our overall goal in developing the DEIB score,” said <a target="_blank" href="https://www.linkedin.com/in/dr-rabea-tamm-53218178/">Rabea Tamm</a>, Senior Director of Diversity, Equity, Inclusion &amp; Belonging at <a target="_blank" href="https://cmscritic.com/products/commercetools">commercetools</a>. “I am convinced that the tool will provide clear guidance on the next step for any organization on their journey towards more equity. Offering it for free for MACH Alliance member companies is our contribution to pushing for progress broadly.” <h3 id="identifying-the-need-for-a-deib-solution">Identifying the need for a DEIB solution</h3>The primary goal of the new MACH DEIB Scoring Tool is to break down any barriers to success within a tech company’s DEI initiatives. It does this by providing an easy-to-use online survey that collects, aggregates, and scores your results in a neutral manner. It then prescribes actionable resources in the form of best practices and strategies.As Rabea Tamm noted, the DEIB Scoring Tool will be completely free for members of the MACH Alliance. This is a big benefit given that comparable products in the market can sometimes be quite expensive. For example, research tools <a target="_blank" href="https://www.qualtrics.com/support/employee-experience/creating-ee-project/common-use-cases-ee/diversity-equity-inclusion-solution/">like Qualtric's XM Platform</a> provide granular capabilities for tracking DEI metrics but require some pricey commitments.Downstream from more robust enterprise solutions, an organization could certainly launch its own DEI survey via marketing apps like <a target="_blank" href="https://www.surveymonkey.com/">Survey Monkey</a> (they have an <a target="_blank" href="https://www.surveymonkey.com/toolkit/dei-leader/">existing DEI template</a> for this specific use case). The problem? It would lack the industry focus and MACH-centric intimacy the Alliance brings to the table.  Leaders within the Women in MACH program were motivated to implement a DEIB scoring tool that served its MACH membership. Given the available options, it became abundantly clear that a homegrown solution was the way to go.“When looking at the existing DEIB tools, we were underwhelmed,” said <a target="_blank" href="https://www.linkedin.com/in/jguthmann/">Jasmin Guthmann</a>, Executive Board Member of the MACH Alliance and Sponsor of Women in MACH. “The expensive ones didn't deliver enough value, and the free tools were weak. We didn't want to wait for change – we rolled up our sleeves and built our own. Because of a world without accessible, actionable DEIB insights? That simply doesn't compute.”<h3 id="how-the-deib-scoring-tool-works">How the DEIB Scoring Tool works</h3><a target="_blank" href="https://mach-alliance-new-git-feature-map-165-intro-933f9d-machalliance.vercel.app/deib-maturity-assessment">The survey itself</a> takes about 15 minutes to complete. The flow is broken into clear categories around topics that include Awareness &amp; Communication, Policies &amp; Processes, Learning and Development, Belonging &amp; Engagement, Benefits &amp; Services, Inclusion, and Hiring. <figure class="image image-style-align-center image_resized" style="width:89.4%"><img src="https://cmscritic.com/ms-content/uploads/2024/09/mach-alliance-deib-tool-setup.png" alt="" /></figure>The login interface for the DEIB Scoring Tool Most surveys leave little to be desired. And if we’re being honest, most of us would prefer to skirt participation (unless we’re over the moon or have an axe to grind). The fact that this is kind of enjoyable is a testament to its design and structure: the app’s UX is elegant, and the content is light-hearted and engaging. Everything is easy to navigate, and there’s a progress bar at the bottom that shows you exactly where you are in the flow – making it feel less cumbersome to complete. Specific attention is paid to an organization’s maturity around substantive and declarative foundations for their DEI platforms, including questions about disability and neurodiversity statements. This might feel like table stakes, but many organizations still don’t have these DEI mechanisms built into their code of conduct or accompanied by any real enforcement. It also touches on the presence of anonymous reporting for policy infringement, which might be an overlooked component in many strategies. <figure class="image image-style-align-center image_resized" style="width:67.6%"><img src="https://cmscritic.com/ms-content/uploads/2024/09/mach-alliance-deib-tool-question.png" /></figure>Survey question example from the DEIB Scoring Tool There’s also a section on assessing your <a target="_blank" href="https://www2.deloitte.com/us/en/pages/audit/articles/esg-materiality-assessment.html">Environmental, Social, and Governance</a> program, which consulting firms like Deloitte charge big bucks to develop. ESG is something of a hot potato in our current business and political climate, <a target="_blank" href="https://www.ucem.ac.uk/whats-happening/articles/criticism-of-esg/">drawing criticism</a> from certain corners of the private and public sectors. To be fair, some of the feedback is relevant, particularly around its lack of standardized measurement or value-based results.Despite its naysayers, forward-thinking companies are taking a clear stand to be better citizens of the world by engaging in more sustainable practices. In fact, <a target="_blank" href="https://cmscritic.com/umbraco-publishes-annual-impact-report-reinforcing-commitments-to-sustainability-and-community">CMS vendors like Umbraco</a> are publishing reports on this topic, providing transparency and reinforcing their commitments.One highly relevant area of the survey deals with paid family and special leave care. This is a major topic across geographies, but also one coming under scrutiny in the U.S. presidential race, particularly around working families and affordable child care. More proactively, the survey also asks if there are mental health resources on staff, which might be reserved for large enterprises but could also manifest in third-party services.<h3 id="tallying-up-the-score">Tallying up the score</h3>Before submitting your survey, you have a chance to review and edit your full scope of replies. Once submitted, the data is tabulated and analyzed in a few seconds. <figure class="image image-style-align-center image_resized" style="width:88.61%"><img src="https://cmscritic.com/ms-content/uploads/2024/09/mach-alliance-deib-tool-review.png" alt="" /></figure>Reviewing results from the DEIB Scoring Tool The report itself includes a simple histogram accompanied by a clear DEIB maturity scale that scores your performance. It also includes the individual results within each of the aforementioned categories.  <figure class="image image-style-align-center image_resized" style="width:76.89%"><img src="https://cmscritic.com/ms-content/uploads/2024/09/mach-alliance-deib-tool-histogram.png" alt="" /></figure>A visual model mapping your DEIB maturity There’s a dynamite stinger: participants who achieve a “Mature” ranking are provided with a Women in MACH badge reflecting their status. The graphic can be downloaded and shared publicly to promote your organization’s MACH DEIB achievement.<figure class="image image-style-align-center image_resized" style="width:36.36%"><img src="https://cmscritic.com/ms-content/uploads/2024/09/deib-badge-large.png" alt="" /></figure>For participants who still have work to do (and let’s face it, we can all do better), the tool provides guidance in the form of a DEIB Playbook. The idea is to develop pathways for improvement that lead to rescoring and ultimately earning a “Mature” status. Like any survey, there are a few things that could be augmented or streamlined. While this tool might appeal to multiple roles within an organization, it’s clear that DEI, HR, and cultural agents might be the most keen on its potential. For anyone outside those walls, it would be helpful to feature informational prompts within the survey itself – like what formalized Employee Resource Groups (ERGs) might encompass. Stuff that's easily Googled, BTW. Aside from that, it’s a very lightweight experience, focusing on the most pertinent challenges relevant to DEIB success through a MACH lens – and delivering relevant, enlightening, and actionable results. <h3 id="why-it-matters">Why it matters</h3>In 2023, I attended a conference where <a href="casper%20aagaard%20rasmussen">Casper Rasmussen</a>, Global SVP at Valtech and (at the time) President of the MACH Alliance, guided an interactive discussion on social responsibility.Throughout his talk, Rasmussen hammered home a simple mantra: “It's not just what's best for me, but best for we.” This seemed to wrap neatly around his call for modern businesses to make strong commitments to being open, sustainable, and “future fit” around goals that aren’t just commercially motivated.What stayed with me was a comment from an attendee that surfaced during the open forum. I’m paraphrasing, but this individual reflected a level of anxiety around progressive programs – particularly those within ESG – suggesting that they sounded good, but only if the current economics permitted such an investment. Said more plainly: if a recession were impacting tech and the broader market, these kinds of programs would be out the window.Is that the reality?Perhaps it has been – but it shouldn’t be. That mindset represents the easy path, not the right one. The fact is, we have far more to gain by embedding sustainability, diversity, and equality into our business practices at a fundamental level.Over the years, I’ve taken a keen interest in the Women in MACH program because it’s doing great work. But more importantly, it needs allies – particularly from those of us who are white, cisgender males in an industry where we have dominated leadership roles. Likewise, technology businesses need allies to guide the shape and direction of these investments. Having tools to codify progress and achievement is one way to reinforce the bedrock, especially if those systems are purpose-built for the industry and available in an open source vein.To be clear, women have fought to achieve so much. But as we saw at the MACH Two conference last year, the vast majority of attending companies were still represented by men. This resulted in a public challenge to include more diversity across the ecosystem. As the new DEIB Scoring Tool queries in the survey: Do you have an underrepresented group as part of your executive team? If not, what are you willing to do about it?While the MACH Alliance’s new tool is a terrific resource for auditing your posture, it’s far from being a panacea. It reminds me of how companies might use Siteimprove or Monsido to scan their websites for accessibility – it's a great first step, but real accessibility requires more humans in the loop, and a philosophical and cultural approach to design, implementation, and continued maintenance of their digital experiences. In other words, a tool is just the beginning. It’s what you do with it that matters.I previously mentioned the urgent need for “allies.” Perhaps it’s fitting that these programs are coming from an industry “alliance” within the MACH community, where diverse technologies – and people – find harmony. From DEIB tools to education, it says a lot that the MACH Alliance is continuing to invest heavily in this part of the equation. It is, after all, the reason why we’re building and innovating: to improve the lives of humans. <hr /> <img style="width:29.58%" src="https://cmscritic.com/ms-content/uploads/2024/01/cms-kickoff-2025-logo.png" /><h4 id="cms-kickoff-2025"><a href=" https://www.boye-co.com/conferences/cmskickoff25">CMS Kickoff 2025</a></h4>January 14-15, 2025 – Tampa Bay Area, FloridaJoin us next January in the Tampa Bay area of Florida for the third annual CMS Kickoff – the industry's premier global event. Similar to a traditional kickoff, we reflect on recent trends and share stories from the frontlines. Additionally, we will delve into the current happenings and shed light on the future. Prepare for an unparalleled in-person CMS conference experience that will equip you to move things forward. This is an exclusive event – space is limited, <a target="_blank" href="https://www.boye-co.com/conferences/cmskickoff25/tickets">so secure your tickets today.</a>

MACH Alliance Empowers Gender Equality with New Women in MACH DEIB Scoring Tool

<hr /> The mantle of “CMO” is a bit of an albatross. Much like the ancient mariner, anyone fuddling in this C-level role might find the journey replete with danger.  To be sure, it’s an important job, shouldering the massive responsibility of driving revenue and swimming in the deep end of a vast data pool. It also has the distinct reputation of being the C-level position with <a target="_blank" href="https://www.marketingweek.com/cmo-tenure-falls/">the shortest tenure</a>.There are numerous reasons for this, one of which is burnout. It’s not for the faint of heart, as Chief Marketing Officers are often saddled with breathtaking responsibilities and expectations – the kind where sleep might be an elusive dream. While the CMO was once considered a less important position in the pantheon of corporate leadership, it has certainly earned an essential role. <a href="it’s%20not%20for%20the%20faint%20of%20heart,%20often%20saddled%20with%20breathtaking%20responsibilities%20where%20sleep%20might%20often%20be%20a%20luxury.">According to one study</a>, significantly more CEOs are ranking their marketing departments as “best in class,” a perception driven by CMOs who deliver on business imperatives. As enterprise leaders rely more on visibility powered by analytics and data, CMOs are also taking on a new role as Chief Data Officers. This is thrusting their value into the stratosphere – and their pay packages to boot. The hiring or transition of any C-level leader is a bonafide big deal. But there’s a strong signal being sent when a CMO is enrolled, particularly one with a high-caliber skillset and proven pedigree. It’s a throat-clearing moment that prepares the market for visible change, particularly around how a brand positions itself in an increasingly dense field of competition.  That’s what Storyblok’s hiring of <a target="_blank" href="https://www.linkedin.com/in/markwheeler/">Mark Wheeler</a> represented this week: a full-speed-ahead, no-holds-barred investment in growing its market share. If the CMS’s <a target="_blank" href="https://cmscritic.com/storyblok-is-writing-its-next-chapter-with-an-80m-series-c-heres-why-it-matters">recent $80 million Series C</a> represents a beachhead for planning its strategy, Mark is the general arriving on the scene to take the castle. Can he do it? Ah, only time will tell. There are certainly major headwinds: cooling economic conditions, tighter IT budgets, and upstream and downstream competitors that continue to befuddle buyers with a confusing morass of messages. Oh… and that pesky U.S. presidential election. Talk about instability. Still, if Mark’s history is any indicator, <a target="_blank" href="https://www.linkedin.com/in/dominikangerer/">CEO Dominik Angerer</a> should have plenty to look forward to. In my recent discussion with Dominik, we talked at length about Storyblok’s next chapter, which includes ambitious plans to grow its U.S. market footprint. This was underscored by a shift towards a “modern content management system” as a positioning foundation. By doubling down on this clarity, the company could have a key advantage in staking its market differentiation – something a CMO will need to harness, and only a seasoned and successful one can unleash with the right strategies to cut through the noise. Given Mark’s history, proximity to the CMS industry, and immersion in the category of content, he might be the right person for the job. “Having experienced leaders who can help us navigate the opportunities and challenges of our next phase of growth is critical to our success,” Dominik said. “Mark knows the CMS industry inside out and has already been on the part of the journey we’re about to embark on. His experience will help us properly educate the market on the transformative impact Storyblok has throughout the entire content lifecycle.”<h3 id="leaning-on-proven-success-at-adobe-and-sitecore">Leaning on proven success at Adobe and Sitecore</h3>It seems that (almost) all roads lead in or out of <a target="_blank" href="https://cmscritic.com/products/sitecore">Sitecore</a>. That speaks to the platform’s longevity and omnipresence, and its undeniable impact on the shape and course of the CMS industry at large.A big part of Mark’s origin story was forged at Sitecore, beginning as VP of Marketing and establishing a reputation as a leading B2B tech marketer in Europe. He later assumed dominion over EMEA and APAC, ultimately running the worldwide field and partner marketing out of London and San Francisco.This encompassed four years, all at a time of significant change across the CMS landscape. Prior to his Sitecore heritage, Mark also ran EMEA marketing at <a target="_blank" href="https://en.wikipedia.org/wiki/Dell_EMC">EMC (Dell),</a> accelerating growth across mid-market, enterprise, government, and via the service provider community with the EMC portfolio of products. Before that, Mark spent seven years at the goliath that is <a target="_blank" href="https://cmscritic.com/products/adobe-experience-manager">Adobe</a> in a marketing director role. During his tenure, he achieved some innovative outcomes like establishing an in-house demand gen team and leading a channel transformation strategy that significantly impacted sales bookings.Most recently, Mark was VP of Marketing at <a target="_blank" href="https://www.nutanix.com/">Nutanix</a>, a cloud infrastructure software provider. That was followed by his first CMO stint at <a target="_blank" href="https://www.leanix.net/">LeanIX</a>, which was <a target="_blank" href="https://www.leanix.net/en/company/press/leanix-is-now-part-of-sap">acquired by SAP</a> during his tenure. That led to a transitional CMO role under the SAP banner, and ultimately to a break before taking the CMO job at Storyblok.Without question, Mark has a stellar resume – one that would make any tech company anxious to lock down this talent. It’s worth noting that he has also been recognized as a <a target="_blank" href="https://hottopics.ht/awards/cmo-100">Global B2B CMO 100</a> Award Winner in 2021, 2023, and 2024. Add this to his long tenures at both Adobe and Sitecore, and he is well-positioned to drive the marketing and business objectives at Storyblok.<h3 id="the-continued-struggle-to-serve-both-developers-and-marketers">The continued struggle to serve both developers and marketers</h3>Go ahead. Do a drive-by of every major DXP or CMS website, and you’ll see this line somewhere: “Finally, a platform that unites both developers and marketers…”It’s one thing to say it, and quite another to deliver on it. And in an era where <a target="_blank" href="https://cmscritic.com/what-is-a-content-management-system-cms">headless CMS</a> platforms are still working to mend the fences with content editors and marketing professionals, a lot of these statements still feel hollow. And it’s not for a lack of trying: many platforms are making headway on appealing to marketing folk with a bit of “visual editing fairy dust," and the results are beginning to speak for themselves. If only it was a simple as solving a technology problem. As Mark noted in the company’s press release, the CMS industry has come a long way, baby – but that struggle between devs and marketers is still palpable. Collaborating from concept to completion remains elusive in many systems and organizations (it’s not all on the tech), and Mark has a clear line of sight on where the breaks can be bridged and futureproofed for things like AI. “The market requires solutions that dismantle silos, optimize workflows, and accelerate the content lifecycle, making it more adaptable and ready for the era of generative AI,” he said. “Storyblok is uniquely positioned to capitalize on this by offering a platform that empowers businesses to create, manage, and deliver content at unprecedented speed and scale. By focusing on these advantages, we can drive substantial revenue growth and market share.”It won’t be easy. We’ve been struggling with this for many years, and while other challenges like interoperability have been trimmed with APIs, the human challenges of working together on experiences seem like the ever-present last mile to success. This seems to be a core focus for Mark as he takes the reins. “I'm ready to amplify these strengths by demonstrating how Storyblok empowers teams to achieve extraordinary things,” he further noted. “By truly understanding the challenges faced by content creators and developers, we can position Storyblok as the go-to platform for building exceptional digital experiences.”<h3 id="why-it-matters">Why it matters</h3>As I mentioned a few paragraphs back, the hiring of a CMO is a bellwether moment. It’s a sea change that can prime the engines for a company’s brand, and I think we can expect to see some clear signals right out of the gate.This is a pivotal moment for Storyblok. When I saw their demo competition at the <a target="_blank" href="https://www.boye-co.com/conferences/cmskickoff25/">Boye &amp; Company CMS Kickoff</a> in 2023, I was blown away by the quality of the product UI and its intuitive simplicity – something they have continued to build on. It has also remained tacitly composable in its posture, allowing for more expansive growth within MACH-architected stacks (the company has been a MACH Alliance member since 2021).Despite everything it’s doing right – including a staggering Series C windfall led by U.S. investors – Storyblok’s greatest challenge might be around choice. With significant competition across the market, including DXPs that are now selling their product in a more composable fashion, the CMS needs to double down on what makes it unique. Some of that is wrapped up in AI and automation, as well as novel new features like <a target="_blank" href="https://www.storyblok.com/docs/guide/in-depth/ideation-room">its Ideation Room.</a> For my money, it's what they've always done well: understanding the customer and expressing that through their product experience. It's a big reason why Dominik Angerer claims he's never lost a customer to churn. Focusing on these attributes is where marketing can be a force multiplier. The other red flag is the persistent and lingering confusion on the headless battlefield. While it all feels less like a “race to the middle” and more like a widespread evolution (heck, we even have a “Universal CMS” entering the fray), I think it’s smart that Storyblok is reinforcing its core sediment as a modern content management system. The market desperately needs sage guidance, and cutting back on the over-engineered experiences and marketing lexicon is the best way to see the forest through the trees and deliver some much-needed clarity to buyers.As Mark Wheeler takes the wheel (sorry, it had to be done), driving that clarity will make all the difference.  <hr /> <img style="width:29.58%" src="https://cmscritic.com/ms-content/uploads/2024/01/cms-kickoff-2025-logo.png" /><h4 id="cms-kickoff-2025"><a target="_blank" href="https://www.boye-co.com/conferences/cmskickoff25/tickets">CMS Kickoff 2025</a></h4>January 14-15, 2025 – Tampa Bay Area, FloridaJoin us next January in the Tampa Bay area of Florida for the third annual CMS Kickoff – the industry's premier global event. Similar to a traditional kickoff, we reflect on recent trends and share stories from the frontlines. Additionally, we will delve into the current happenings and shed light on the future. Prepare for an unparalleled in-person CMS conference experience that will equip you to move things forward. This is an exclusive event – space is limited, so secure your tickets today.

Storyblok just hired a CMO with Adobe and Sitecore pedigree. Here’s what it signals for the future

<hr /> When I spoke to the incomparable <a target="_blank" href="https://www.linkedin.com/in/kristinapodnar/">Kristina Podnar</a> last November, she was – in a word – ecstatic.And rightly so: the <a target="_blank" href="https://dataandtrustalliance.org/work/data-provenance-standards">Data Provenance Standards</a>, an initiative she helped guide into existence as Senior Policy Director at the <a target="_blank" href="https://dataandtrustalliance.org/">Data &amp; Trust Alliance (D&amp;TA)</a>, was finally emerging from the chrysalis and taking flight.The D&amp;TA has become a leading voice in the chorus for trustworthy data and AI. Founded in 2020 by market mavens <a target="_blank" href="https://www.linkedin.com/in/ken-chenault/">Ken Chenault</a> and <a target="_blank" href="https://en.wikipedia.org/wiki/Samuel_J._Palmisano">Sam Palmisano</a>, the organization has been keenly focused on guiding the responsible use of data and intelligent systems.If you’re not familiar with the Data Provenance Standards, I encourage you to read my <a target="_blank" href="https://cmscritic.com/can-you-trust-your-ai-data-new-standards-emerge-to-help-ensure-transparency">previous interview with Kristina</a>, who is an oracle on all things Digital Policy.As we discussed in our conversation, having clear data provenance – understanding the origin, lineage, and rights associated with data – is vital to establishing trust in the details and decisions coming from data-enabled systems. This includes AI applications, which are exploding in popularity and expanding across numerous industry use cases. The Data Provenance Standards were co-created by 19 member organizations of the Data &amp; Trust Alliance, along with multiple third-party industry partners and ecosystem experts. Contributing players include American Express, Humana, IBM, Mastercard, Pfizer, and Walmart (to name a few) – obviously some of the biggest and most notable brands in the world. Now, after testing and validation with more than 50 organizations both inside and outside the Data &amp; Trust Alliance, the organization <a target="_blank" href="https://dataandtrustalliance.org/work/data-provenance-standards">just released version 1.0.0</a> of its Data Provenance Standards. The announcement was detailed in a blog post by the brilliant <a target="_blank" href="https://www.linkedin.com/in/saira-jesani/">Saira Jesani</a>, Executive Director of D&amp;TA – who I’ve also spoken to previously about this ambitious initiative. <figure class="image image-style-align-center image_resized" style="width:63.94%"><img src="https://cmscritic.com/ms-content/uploads/2024/07/saira-kristina-headshots-2.jpg" alt="Headshots of Saira Jesani, Executive Director, and Kristina Podnar, Senior Policy Director" /></figure>As Saira noted in her overview, the entire journey started because the D&amp;TA members and the broader business community were yearning for, as she called it, “better rules for the road around data quality.” Exacerbated by the race to adopt AI, she went on to frame how data has become the most sustainable source of competitive advantage. This revelation ultimately led to the creation of the Data Provenance Standards, and now to the vital feedback loop that will continue to improve the framework.<h3 id="what-are-the-data-provenance-standards?">What are the Data Provenance Standards?</h3>When first proposed back in November of 2023, Kristina was quick to point out that the new Data Provenance Standards were not a form of policy, but benchmarks accompanied by rich metadata. Functionally, this metadata would serve as a set of trustworthy considerations when validating the integrity of datasets. At launch, eight proposed standards were included, each with a unique provenance metadata ID and a label for tracking the history and origin of each data set. It’s worth noting that the standards apply at the dataset level, acting as an overall “fingerprint” for divining details like the data’s lineage, source, legal rights, and more.<hr /><h4 style="text-align:center" id="-"> </h4><h4 style="text-align:center" id="“these-practical-standards,-co-created-by-senior-practitioners-across-the-industry,-are-designed-to-help-evaluate-whether-ai-workflows-align-with-ever-changing-regulations-while-also-helping-generate-increased-business-value.”">“These practical standards, co-created by senior practitioners across the industry, are designed to help evaluate whether AI workflows align with ever-changing regulations while also helping generate increased business value.”</h4><h4 style="text-align:center" id="-"> </h4><h4 style="text-align:center" id="rob-thomas">ROB THOMAS</h4><h4 style="text-align:center" id="senior-vice-president,-ibm-software-and-chief-commercial-officer">Senior Vice President, IBM Software and Chief Commercial Officer</h4> <hr /> According to Saira, the standards were designed to facilitate business adoption via two key focus areas. The first is to demonstrate tangible business value by helping organizations assess which datasets are of higher quality. This includes delivering the transparency required for efficient, accurate, and reliable use of data – as well as mitigating the risks from legal, copyright, and regulatory compliance issues.  The second is making the implementation of the standards more streamlined and attainable, thereby encouraging adoption. This is achieved by homing in on the most essential metadata needed to reveal and understand a dataset’s origin, method of creation, and whether it can be legally used.Since last November, we’ve seen significant changes across the regulatory landscape regarding data and AI, chiefly marked by <a target="_blank" href="https://www.europarl.europa.eu/topics/en/article/20230601STO93804/eu-ai-act-first-regulation-on-artificial-intelligence">Europe’s sweeping EU AI Act</a>. As Saira noted, while this is happening at a macro level, we still don’t have standard definitions for its critical elements. To call this a conundrum would be selling it short, to say nothing of the challenges surrounding the quality and integrity of datasets – which are essential for AI model training to deliver accurate and trustworthy results.   “Model evaluation is difficult, with little transparency around the data that trains and feeds those models,” she stated. “The consequences – from copyright infringement to privacy to authenticity – could affect both the technology’s business value and its acceptance by society, limiting organizations’ ability to determine what is to be trusted.”There’s a lot at stake, and that’s why the creation of the Data Provenance Standards is an evolutionary process – one in which the D&amp;TA is steadfast in its commitment to engaging with stakeholders, reviewing feedback, and modifying its approach to improve outcomes and further encourage adoption. <h3 id="what’s-new-in-v1.0.0?">What’s new in v1.0.0?</h3>Since the Data Provenance Standards were first proposed, Saira and Kristina have been working diligently with the D&amp;TA’s ecosystem of data, AI, ethics, and legal experts to enhance business adoption, gauge feedback, and continuously test and validate the standards. This has led to version 1.0.0, which includes multiple refinements.First and foremost, the original eight categories have been simplified down to three standards, streamlining the adoption and facilitation. The accompanying metadata has also been revised, focusing on detail that “shows, not tells” – and giving data, AI, and legal teams stronger evidence to help inform critical decisions.There’s also been a concerted effort to make D&amp;TA queries more specific about <a target="_blank" href="https://www.ftc.gov/policy/advocacy-research/tech-at-ftc/2024/02/keeping-your-privacy-enhancing-technology-pet-promises">Privacy Enhancing Technologies (PETs)</a> to attain more accurate information. PETs are a broad set of tools and practices that enable organizations to build products and functionality while protecting the privacy of users’ data. Demonstrating how PETs fit into the equation further acknowledges D&amp;TA’s commitment to transparency. Along those same lines, v1.0.0 also sports refinements around surfacing consent language – in particular, the content shown to a user when collecting their personal data to assess risks associated with consumer data usage.Here’s one of the biggest outcomes thus far: Thanks to persistent testing and validation over several months, D&amp;TA has assembled a number of case studies, including <a target="_blank" href="https://www.ibm.com/downloads/cas/KY5VLRP9">one that has been released by IBM</a>. This example illustrates how the Data Provenance Standards increased overall data quality and reduced clearance review time for datasets used to train AI models. <h3 id="what’s-next-–-and-why-it-matters">What’s next – and why it matters</h3>The Data &amp; Trust Alliance is shepherding a flock of forward-thinking organizations that recognize the challenges – and opportunities – associated with data quality and integrity. Market-leading brands represent a cabal of early adopters around the Data Provenance Standards, but their participation is also an incentive for their broad ecosystems to join the fold, if for no other reason than to do business with the Pfizers and Walmarts of the world.Leading by example is perhaps an obvious force multiplier, but as Saira observed in her post, the D&amp;TA’s goal is to increase transparency across the broader business scope – and encourage all organizations to take advantage of this free tool and realize the benefits of adoption.Accelerating and expanding that adoption is next on the docket. While numerous data suppliers and producers of all sizes participated in the feedback cycle of the Data Provenance Standards, the organization is focused on fully enlisting them as partners in adoption and easing the process with toolset providers. The D&amp;TA’s innovative work is manifesting quantifiable benefits. Since the launch of the proposed Data Provenance Standards, the business value has become more palpable – particularly around the impact to productivity. As it stands, data scientists <a target="_blank" href="https://www.anaconda.com/resources/whitepapers/state-of-data-science-report-2022">spend</a> nearly 40% of their time on data preparation and cleansing tasks, which is a huge drag on productivity. On top of that, 61% of CEOs <a target="_blank" href="https://www.ibm.com/thought-leadership/institute-business-value/en-us/c-suite-study/ceo">cite</a> the lack of clarity into data lineage and provenance as the central risks preventing adoption of AI across their businesses.Refinement is certainly a predictable expectation when launching a new concept like this. But already, the proof is in the provenance pudding – and the IBM case study is a poignant example of how these standards translate into real business value. Reducing friction and minimizing the barriers to testing AI models can accelerate time to market, all resulting from greater trust and confidence around datasets that have leveraged these standards.In my previous conversations with Kristina (including a chat at the <a target="_blank" href="https://cmscritic.com/a-cms-consultants-takeaways-from-cms-kickoff-2024">Boye &amp; Company CMS Kickoff</a> event in January), we discussed the potential impact of the standards on the content, ad tech, and marketing industries. All of these layers rely heavily on data, but AI has also infected every CMS and martech platform on the planet, both directly and indirectly. This cross-section is pivotal, as brands will increasingly rely on more trustworthy data to support their AI initiatives. The <a target="_blank" href="https://cmscritic.com/what-is-a-content-management-system-cms">content management ecosystem</a> is at the foundation of how these technologies and campaigns will be managed. As such, the impact of the Data Provenance Standards could bring greater control and confidence to this sector of the market landscape. In an economy where data is the most valuable currency – and every business across industries is now (or soon will be) a data enterprise – trust is paramount. As organizations race to leverage the potential of AI, good data is absolutely essential. This takes on a heightened imperative when we consider the kinds of initiatives that AI is supporting, like cancer or diabetes research. This is precisely why the Data Provenance Standards are emerging as a key foundation for ensuring the future of data, AI, and – most importantly – people.   <hr /><h3 id="upcoming-conferences">Upcoming conferences</h3> <img style="width:29.67%" src="https://cmscritic.com/ms-content/uploads/2024/01/cms-connect-2024-logo.png" alt="CMS Connect 24 logo" /><h4 id="cms-connect-24"><a target="_blank" href="https://www.boye-co.com/conferences/cmsconnect24">CMS Connect 24</a></h4>August 6-7, 2024 – Montreal, CanadaWe are delighted to present our first annual summer edition of our prestigious international conference dedicated to the global content management community. Join us this August in Montreal, Canada, for a vendor-neutral conference focused on CMS. Tired of impersonal and overwhelming gatherings? Picture this event as a unique blend of masterclasses, insightful talks, interactive discussions, impactful learning sessions, and authentic networking opportunities. <img style="width:29.58%" src="https://cmscritic.com/ms-content/uploads/2024/01/cms-kickoff-2025-logo.png" /><h4 id="cms-kickoff-25"><a target="_blank" href="https://www.boye-co.com/conferences/cmskickoff25/tickets">CMS Kickoff 25</a></h4>January 14-15, 2025 – Tampa Bay Area, FloridaJoin us next January in the Tampa Bay area of Florida for the third annual CMS Kickoff – the industry's premier global event. Similar to a traditional kickoff, we reflect on recent trends and share stories from the frontlines. Additionally, we will delve into the current happenings and shed light on the future. Prepare for an unparalleled in-person CMS conference experience that will equip you to move things forward. This is an exclusive event – space is limited, so secure your tickets today.

Data & Trust Alliance Releases v1.0.0 of Data Provenance Standards, Enhancing Data Quality for AI

<hr /> <a target="_blank" href="https://www.jpmorgan.com/global">J.P. Morgan</a> is one of the most iconic and recognizable brands on the planet. As a leading financial services firm, it has long been at the forefront of fintech innovation, where trust is the foundation of every digital decision.In terms of its scope and scale, J.P. Morgan is handling an epic number of transactions. In fact, its <a target="_blank" href="https://www.jpmorgan.com/payments/solutions/commerce">J.P. Morgan Payments</a> unit processes nearly $10 trillion in payments each day across 160 countries and 120 currencies.To support this level of traffic at a global scale, the company has been investing in composable technologies and architectures to realize greater speed, flexibility, and other key benefits. Over the last several years, J.P. Morgan’s team has been modernizing its tech stack specifically around MACH principles, so it can future-proof for what’s next.It would seem that J.P. Morgan’s adoption of MACH is succeeding – so much so that the storied company is throwing its hat in the ring with the <a target="_blank" href="https://cmscritic.com/mach-alliance-expands-certification-scope-to-include-offerings-within-larger-vendors">MACH Alliance</a>: a not-for-profit industry body dedicated to advocating for open, best-of-breed technology ecosystems. Today, the Alliance announced that the J.P. Morgan Payments arm has joined the MACH Alliance as a Supporter member. In this role, it will help elevate thought leadership and educate companies on the role of composable technology in financial services, with the goal of delivering more innovative digital experiences to both clients and end users.“At J.P. Morgan Payments, we continue to deliver new solutions and enhance our capabilities as we build a modern payments business globally,” said <a target="_blank" href="https://www.linkedin.com/in/kate-walton-721a174/">Kate Walton</a>, chief commercial officer, merchant payments at J.P. Morgan Payments. “We have a rich network of relationships with organizations across the commerce technology ecosystem, including partners, clients, and service providers.”<h3 id="ushing-in-a-composable-era-in-fintech-with-mach">Ushing in a composable era in fintech with MACH</h3>It goes without saying that change is a constant in technology. Banks and financial institutions are under significant pressure to continually adapt to both technological and market disruptions, modernizing their experience to meet the needs of digital-first consumers. The numbers reflect organizations' growing anxiety about the pace of innovation and the need to stay ahead. According to the MACH Alliance’s “<a target="_blank" href="https://machalliance.org/content-hub/mach-global-research-2024">MACH Global Research 2024</a>” report, three-quarters of global IT decision-makers say that it’s more urgent to innovate in 2024 than in the past five years.Many enterprises are turning to MACH as a panacea for this pain – and driving more composable solutions to future-proof against change. In fact, 87% of IT leaders in the financial services sector have increased their investment in MACH in the last 12 months, reflecting the scope of growth. J.P. Morgan has been at the edge of this transformation in the critical financial services industry, aiming to enhance its commerce capabilities with MACH solutions in online payments, in-store and omnichannel payments, fraud protection services, and more. From a mindset perspective, J.P. Morgan’s technological approach also demonstrates a commitment to MACH principles in several key areas. This includes the deployment of <a target="_blank" href="https://developer.payments.jpmorgan.com/">API-first</a> connectivity for automated business processes and the build-out of a cloud-native architecture for enhanced security.The company is also leveraging component-based microservices to speed up its implementation of commerce capabilities while driving a digitally enabled experience to simplify a myriad of back-office functions.“The movement toward MACH is an exciting transformation,” Walton said. “And we look forward to helping our clients accelerate innovation to better deliver more seamless and secure experiences for their end customers in a rapidly evolving landscape.<h3 id="supporting-mach-with-thought-leadership">Supporting MACH with thought leadership</h3>The MACH Alliance subsists on its <a target="_blank" href="https://machalliance.org/members">core base of members</a>, which includes 49 independent software vendors, 23 startup ISVs, and 30 systems integrators. These technology suppliers, agencies, and consultants have received exclusive certifications that qualify their MACH affiliation – and validate their readiness as trusted MACH resources for building composable solutions.Additionally, the Alliance has enlisted a group of Enablers and Supporters to help shepherd the MACH ecosystem with both technology and thought leadership innovation. J.P. Morgan joins <a target="_blank" href="https://www.prnewswire.com/news-releases/mach-alliance-announces-paypal-is-the-first-company-to-join-new-supporter-membership-category-301866133.html">PayPa</a>l as the second Supporter member in the Alliance.The Supporter category is intended for organizations from across the broader industry that bring diverse expertise and opinions to the Alliance community. As such, they sit outside the requirements for MACH certification while still embracing and reinforcing its tenets. The goal is for Supporters to share unique thought leadership and innovation around composability and actively contribute across MACH Alliance activities, conferences, and the wider member community. “One of the more cutting-edge companies in financial services, we are thrilled to have J.P. Morgan join the MACH Alliance to share its knowledge and advocate for more modern digital experiences,” said <a target="_blank" href="https://cmscritic.com/the-future-is-composable-a-conversation-with-new-mach-alliance-president-casper-rasmussen">Casper Rasmussen</a>, president of the MACH Alliance and group SVP of technology at Valtech. “The rate of adoption of MACH in the U.S. and globally is rising. The firm is well positioned to support customers that adopt composability, such as retailers that need reliable commerce and payment tools.” <h3 id="why-it-matters">Why it matters</h3>J.P. Morgan is a high-profile global brand, bringing unmatched gravitas to the MACH Alliance's ecosystem. As an established leader in a premier industry, the addition of its Payments arm adds further credibility to the MACH movement and reflects a growing trend of U.S.-based interest in composable trends and technologies. As Rasmussen noted in previous interviews, the U.S. is a key focus for the MACH Alliance in 2024. According to the organization's <a target="_blank" href="https://cmscritic.com/mach-alliance-publishes-first-annual-report-showcases-industry-impact-and-plans-for-2024">2023 annual report</a>, U.S. adoption was already on an upswing, representing a much larger addressable market for expansion. With J.P. Morgan providing thought leadership – and demonstrating its success with adopting MACH in its own practices – the Alliance stands to gain ground with other U.S. prospects and global brands. <h3 id="accelerating-to-mach-three">Accelerating to MACH THREE</h3>The MACH Alliance is holding its annual conference, MACH THREE, from June 17-18 in New York City. The event is designed to help companies learn more about the advantages of MACH and composability, with a variety of real-world use cases and applications.You can still <a target="_blank" href="https://machalliance.org/events/mach-three">register for this free industry event</a> to hear from peers discussing MACH and composable trends, and learn from leading brands who have future-proofed their digital strategy with MACH.   <hr /><h3 id="upcoming-conferences">Upcoming conferences</h3> <img style="width:29.67%" src="https://cmscritic.com/ms-content/uploads/2024/01/cms-connect-2024-logo.png" alt="CMS Connect 24 logo" /><h4 id="cms-connect-24"><a target="_blank" href="https://www.boye-co.com/conferences/cmsconnect24">CMS Connect 24</a></h4>August 6-7, 2024 – Montreal, CanadaWe are delighted to present our first annual summer edition of our prestigious international conference dedicated to the global content management community. Join us this August in Montreal, Canada, for a vendor-neutral conference focused on CMS. Tired of impersonal and overwhelming gatherings? Picture this event as a unique blend of masterclasses, insightful talks, interactive discussions, impactful learning sessions, and authentic networking opportunities. <img style="width:29.58%" src="https://cmscritic.com/ms-content/uploads/2024/01/cms-kickoff-2025-logo.png" /><h4 id="cms-kickoff-25"><a target="_blank" href="https://www.boye-co.com/conferences/cmskickoff25/tickets">CMS Kickoff 25</a></h4>January 14-15, 2025 – Tampa Bay Area, FloridaJoin us next January in the Tampa Bay area of Florida for the third annual CMS Kickoff – the industry's premier global event. Similar to a traditional kickoff, we reflect on recent trends and share stories from the frontlines. Additionally, we will delve into the current happenings and shed light on the future. Prepare for an unparalleled in-person CMS conference experience that will equip you to move things forward. This is an exclusive event – space is limited, so secure your tickets today.

J.P. Morgan Joins MACH Alliance, Reinforcing Growth of Composability in Digital Financial Services

cms-critic-staff

Storyblok is writing its next chapter with an $80M Series C. Here’s why it matters

Painting by numbers: Where CMS fits in the 14,106 products on the 2024 Martech Supergraphic

<hr /> <a target="_blank" href="https://www.linkedin.com/in/jon-panella-b616911/">John Panella</a> knows a thing or two about customer experience. As Group Vice President at <a target="_blank" href="https://www.publicisgroupe.com/en/services/services-publicis-sapient-en">Publicis Sapient</a>, a top digital business transformation and consulting firm, he leads technology strategy for CX platforms – providing thought leadership, analyst relations, and all the intrepid skull work required to deliver successful projects for big brands around the globe.In his downtime (if there is such a thing), John has been lending his deep experience and insight to the <a target="_blank" href="https://cmscritic.com/mach-alliance-publishes-first-annual-report-showcases-industry-impact-and-plans-for-2024">MACH Alliance</a>, serving as an Executive Board Member since 2022. His skills around customer experience have been key to decrypting the market's needs as they relate to tech – particularly as the shift towards MACH and composable accelerates. Perhaps it’s apropos that John is helping to lead and message <a target="_blank" href="https://machalliance.org/content-hub/expanding-mach-certification-scope-for-clear-buyer-guidance-in-a-complex-market">the big news today</a> from the MACH Alliance. The group, which has long advocated for open, best-of-breed technology ecosystems, just announced that it will expand its well-established charter for certification to include independent offerings from within larger companies.In other words, big technology players – often comprising numerous products and services – will now be able to certify offerings within their ecosystem. Up until now, certification has only been available to standalone business entities, where the entire company must meet all tenets of MACH (Microservices, APIs, Cloud SaaS, Headless) criteria. It’s a bold shift in strategy, and one that is certain to draw strong opinions from both members and market watchers alike. That said, it’s also a logical move when we consider the fluid nature of the technology market and how sole-product companies are often acquired by larger entities. Those products might still meet MACH mandates, but until now, they had no way to maintain certification or retain the value of their investment in becoming certified. As stated in John’s opening salvo (via an article shared on LinkedIn), the MACH Alliance has always been guided by its mission to help buyers navigate a complex and noisy technology landscape – and find modern, best-in-class solutions to reach their business goals. To keep pace with an evolving landscape, the MACH certifications are also changing. If there’s one thing the MACH Alliance is flush with, it’s smart people. Consequently, no decision is made without credible data and thorough analysis. As John points out in his article, the organization spent the first three months of 2024 researching enterprise buyer requirements as part of a <a target="_blank" href="https://machalliance.org/content-hub/mach-alliance-s-commitment-to-clear-guidance-amidst-big-tech-acquisitions-and-developments">certification review</a> that was announced in December. At the heart of the endeavor was a comprehensive survey of over 100 enterprise technology buyers in the UK, US, and Germany. This may not seem like a compelling sample, but it is the enterprise layer of the market, and hence a smaller and more concentrated piece of the pie. The stated goal was to gauge the value placed on existing MACH certifications, identify limitations, and chart opportunities for evolving or expanding the programs.  “Respondents confirmed the need for clearer guidance in an increasingly intricate market, characterized by market consolidation, changing marketing trends, and modernization efforts by legacy and larger vendors” John explained in the article. “As MACH solidifies its position as the industry standard, we are committed to meeting that demand effectively.”Prospective members seeking assessment against these new criteria will be able to apply starting May 1st. That's just around the corner, so let's unpack more of the details – and why it matters. <h3 id="what-does-it-mean-to-recognize-independent-offerings-from-larger-companies?">What does it mean to recognize independent offerings from larger companies?</h3>The key words are independent offerings and larger companies. To further clarify: the central focus is redefining the criteria for company certification. Rather than solely focusing on standalone legal business entities, the MACH Alliance is changing its criteria to qualify substantial independent offerings within larger vendors.There’s an important distinction here. Beneath the vendor umbrella, the MACH solutions must be actively branded, offered, and sold separately. They also have to be accessible and participate in an ecosystem of software from other MACH Certified vendors, and function in a composable manner. According to the article, this shift will help the MACH Alliance provide even greater clarity across the MACH application and services landscape, giving buyers more choice. At the same time. MACH certification will provide a backbone of assurance that these independent offerings from larger solutions will ensure the longevity and adaptability of their technology stack.“By changing our criteria to accommodate for this, we stand by the importance of MACH principles while creating a clear path for Software Vendors, Enablers, and Systems Integrators with a committed, distinguishable MACH offering,” John stated.<h3 id="what’s-driving-this-change?">What’s driving this change?</h3>Of course, that’s the operative question. As you might expect, it’s a confluence of things.The survey results make it relatively clear that the evolving complexities buyers face are the key drivers. While the majority of respondents codified the importance of MACH certification, they expressed a growing need for guidance when navigating a mixed landscape of legacy systems, MACH-certified technologies, and emerging product innovations. According to the data, buyers emphasized the importance of MACH architectural principles and vendor interoperability, which are hallmarks of the Alliance’s MACH certification – and the sole industry standard for this assurance. As John’s article reveals, enterprise technology buyers would like the MACH Alliance to play a more active role in guiding the journey by providing greater know-how and awareness. One area where that’s been a pervasive challenge is distinguishing “MACH-washing” (when brands project MACH messaging but have not been certified) from MACH-compatible solutions. Buyers are also expressing a greater need for assistance when assessing new and innovative product technologies as they emerge. It’s not always clear that these solutions meet the MACH baseline, or if they will ultimately be compatible. Along with this, buyers are seeking a more comprehensive and realistic view of the total landscape from the Alliance, helping them proactively plan for the future.<h3 id="what-will-the-requirements-be-for-independent-offerings?">What will the requirements be for independent offerings?</h3>This is an important question, as the MACH Alliance has the rest of its member community to consider – all of whom have met the original standards as sole business entities. Now, they’ll be making room for other offerings that are the domain of larger industry players. Fairness and upholding the core tenets of MACH’s guiding principles are clearly top of mind. As John outlined in the article, the Alliance has thoughtfully structured its strategy around clarity and transparency, crystallizing a set of specific requirements for larger brands seeking certification for their offerings.First, an independent offering must possess its own distinct identity, one that’s clearly separate from other offerings within the parent company. Additionally, the larger vendor won’t be permitted to use the sub-brand’s relationship with the MACH Alliance in any of its marketing or other content. The independent offering will also need to be defined as a distinct product or service, clearly delineated from the parent company and able to demonstrate a unique value proposition and its MACH credentials. Another requirement is that an independent offering has its own dedicated leadership team. As John pointed out, this will help ensure a broader commitment to autonomy, from product development to P&amp;L to operations. From a sales perspective, independent offerings will also need to be marketed and sold outside the purvey of its parent company. This would be codified by the product or service maintaining its own external-facing presence and website.Finally – and this is the big one – an independent offering will still need to strictly adhere to MACH Principles to achieve certification. That means fully embracing the open, best-of-breed posture advocated by the MACH Alliance, and expressing compliance through credible customer use cases. It also includes demonstrating interoperability with other products, engaging in thought leadership, and forging strategic partnerships.So how is this all being weighted when assessing these new offerings? Here’s an example showing how the criteria will be applied leveraging past members, previously rejected applicants, and new applicants (note: this would be in addition to a 90% pass of existing MACH standards and criteria).<figure class="image image-style-align-center image_resized" style="width:90.8%"><img src="https://cmscritic.com/ms-content/uploads/2024/04/image.png" alt="" /></figure><h3 id="why-it-matters">Why it matters</h3>At CMS Critic, we’ve tracked the growth of the MACH Alliance since its early days. We’ve taken a keen interest because many of its members are headless CMS platforms, integrative tools, and SIs focused on building and architecting composable solutions. The Alliance's impact on this entire ecosystem cannot be overstated. Full transparency: I have been a member of the <a target="_blank" href="https://machalliance.org/board">MACH Alliance Executive Advisory Board</a> for almost two years, focusing on industry concerns in 2024. I believe in many of the tenets of composable and its general motion in the market, but I always strive to share unbiased feedback with the organization and with our readers. As I’ve already mentioned, this is a logical move. Many modern products and services owned by parent companies (probably) fit the bill, and enabling a path to certification would help clarify these choices for buyers. It’s also a strategy that reflects the market's sentiment, which continues to be one of confusion. As the pace of M&amp;A picks up this year (as predicted), we’re also likely to see more products and services fall into this category. Maintaining certification incentivizes parent companies to meet the obligations for certification to help maintain continuity and leverage the value of MACH for its customers – as well as new prospects.  Given the scope of requirements for these independent offerings, it might thin out the field considerably. Parent entities will need to be serious about restructuring established products to meet the criteria. The biggest appeal might be for newly acquired companies that can more easily retain their brand distinction and operational footprint without a significant pivot.Obviously, there are granular details to divine. What constitutes a leadership team? How will the brand dimensions be assessed? How isolated must the website and marketing materials be to meet the criteria? With its renewed focus on transparency – a commitment that Alliance president <a target="_blank" href="https://cmscritic.com/the-future-is-composable-a-conversation-with-new-mach-alliance-president-casper-rasmussen">Casper Rasmussen</a> has frequently conjured – we can expect greater definition around the requirements and application process to follow. Finally, a note about fairness: when the MACH Alliance first emerged on the scene, it cultivated a reputation of exclusivity (you know, the whole “velvet rope” mantle). Composable was also seen by many as a hedge against the traditional market monoliths, leveling the competitive playing field for smaller platforms that fit the composable niche. When its application process became shrouded in criticism, the organization shifted toward inclusivity, and that meant reassessing how it could become even more open with its practices. Adding large vendors to the mix – by way of products beneath their umbrella – might seem antithetical on some level, but it’s further embracing its core philosophy and advancing the mission to support the buyer.  The MACH Alliance is openly welcoming feedback on these changes. You can get in touch via info@machalliance.org to ask questions and share your thoughts. <hr /><h3 id="upcoming-conferences">Upcoming conferences</h3> <img style="width:29.67%" src="https://cmscritic.com/ms-content/uploads/2024/01/cms-connect-2024-logo.png" alt="CMS Connect 24 logo" /><h4 id="cms-connect-24"><a target="_blank" href="https://www.boye-co.com/conferences/cmsconnect24">CMS Connect 24</a></h4>August 6-7, 2024 – Montreal, CanadaWe are delighted to present our first annual summer edition of our prestigious international conference dedicated to the global content management community. Join us this August in Montreal, Canada, for a vendor-neutral conference focused on CMS. Tired of impersonal and overwhelming gatherings? Picture this event as a unique blend of masterclasses, insightful talks, interactive discussions, impactful learning sessions, and authentic networking opportunities. <img style="width:29.58%" src="https://cmscritic.com/ms-content/uploads/2024/01/cms-kickoff-2025-logo.png" /><h4 id="cms-kickoff-25"><a target="_blank" href="https://www.boye-co.com/conferences/cmskickoff25/tickets">CMS Kickoff 25</a></h4>January 14-15, 2025 – Tampa Bay Area, FloridaJoin us next January in the Tampa Bay area of Florida for the third annual CMS Kickoff – the industry's premier global event. Similar to a traditional kickoff, we reflect on recent trends and share stories from the frontlines. Additionally, we will delve into the current happenings and shed light on the future. Prepare for an unparalleled in-person CMS conference experience that will equip you to move things forward. This is an exclusive event – space is limited, so secure your tickets today.

MACH Alliance Expands Certification Scope to Include Offerings within Larger Vendors

<hr /> For many large-scale organizations, an annual report is a moment of clarity. It encapsulates the past year’s performance with a keen focus on financials, and often provides a throat-clearing platform for the year ahead.Sometimes, annual reports can be sobering. Historically, brands like Nike have used them as megaphones for change, staking the proper amount of accountability while shifting the narrative around less-than-stellar performance. In this sense, annual reports provide a reality check for investors while giving businesses a focused channel for communicating a vision for the future. For the <a target="_blank" href="https://machalliance.org/">MACH Alliance</a> – an advocacy group focused on future-proof, open, best-of-breed technology ecosystems – the publishing of its first-ever annual report is a bellwether moment. It signals an organizational and market maturity that further elevates its relevance while underscoring its responsibility to its members and the community at large. Perhaps most importantly, this annual report is a testament to transparency. Since last year’s <a target="_blank" href="https://cmscritic.com/mach-two-conference-wrap-six-takeaways-from-the-composable-event-of-the-year">MACH Two Conference</a>, I’ve spoken frequently with <a target="_blank" href="https://cmscritic.com/the-future-is-composable-a-conversation-with-new-mach-alliance-president-casper-rasmussen">Casper Rasmussen</a>, president of the Alliance – including a <a target="_blank" href="https://cmscritic.com/whats-ahead-for-mach-in-2024-read-these-3-predictions">year-end interview</a> that detailed some key predictions for 2024. In almost every conversation, he has emphasized the importance of transparency and detailed how the Alliance is committed to embracing a more open posture. Why is this important? Because the organization has been challenged by vendors and industry watchers alike, protesting a lack of clarity around its certification processes. While not completely shrouded in secrecy, the Alliance has also struggled with an egalitarian mantle, being thrust to a level of market demagoguery by some analysts (we all know about that velvet rope). There have also been challenges relative to the MACH moniker and defending the organization's IP (this was the subject of <a target="_blank" href="https://cmscritic.com/mach-alliance-openly-invites-companies-claiming-mach-to-apply-for-certification">an open letter </a>published last year). Still, the unshakeable truth is that the Alliance has managed to unite a good share of the market around a common vision while educating and evangelizing the value of composability.Since its inception, the MACH Alliance has come a long way – and this annual report reflects that evolution. After reading it cover to cover, I’ve tried to encapsulate a few thoughts below on what stood out. That said, I recommend perusing it for yourself; it’s available and ungated at <a target="_blank" href="https://machalliance.org/annual-reports">https://machalliance.org/annual-reports</a><h3 id="growth-was-a-core-theme-in-2023">Growth was a core theme in 2023</h3>First and foremost, the growth of the MACH Alliance is undeniable. As Rasmussen states in his opening salvo, the adoption of MACH technologies has become a “linchpin for success” as businesses grapple with an ever-evolving digital ecosystem. <a target="_blank" href="https://cmscritic.com/mach-alliance-surges-past-100-members-caps-2023-as-a-milestone-year">Now boasting 100 members</a>, its reach has clearly broadened – and as stated in a prominent statistic from its 2023 survey, 92% of tech leaders felt the work of the MACH Alliance has been valuable. The Year-End Highlights section reinforces the Alliance’s achievements over the last 12 months, codified in customer use cases and celebrated at the <a target="_blank" href="https://cmscritic.com/mach-two-conference-wrap-six-takeaways-from-the-composable-event-of-the-year">MACH Two Impact Awards</a> last June. It’s worth noting that 98% of delegates attending the MACH Two Conference rated it as “excellent” or “very good,” a stunning reflection of the quality and perceived value of the event.  There’s a quote from <a target="_blank" href="https://www.linkedin.com/in/sahukar/">Gireesh Sahukar</a>, VP Digital at Dawn Foods, in the report. To me, it reflects how deeply embedded the role of the Alliance has become: “It’s the first question we ask as part of our RFP. Are you a member of the MACH Alliance? Explain.” To be sure, not all enterprises have woven this question into their assessment practices. However, it does illustrate a growing movement towards MACH as part of the buying journey, and how the Alliance is providing a layer of confidence around the decision-making. The Governance section illustrates how the MACH Alliance has evolved its organizational practices around key teams and processes. While discrete councils for tech and marketing have been a part of the tapestry, the further evolution of “Taskforces” is designed to support key initiatives and defined outputs for objectives such as content, tools, or even MVPs. It’s no surprise that one of the big concentrations is certification. As previously stated, the certification process has been a focus of criticism, but the increased communication with applicants around the challenges has certainly improved – with many rejections going through the submission process again with better outcomes. In fact, according to Rasmussen, 15% of members accepted in 2023 undertook a strategic transformation to achieve MACH certification. 2023 saw an expansion not only in the total number of members, but the available categories for admission. This includes the new Supporters segment, which offers a path for companies that are not ISV, SI, or Enablers but want to engage with the community (<a target="_blank" href="https://machalliance.org/newsroom/mach-alliance-announces-paypal-is-the-first-company-to-join-new-supporter-membership-category">PayPal</a> became the first member last year). This edging towards a more inclusive model is helping to reshape the membership footprint and expand the community at multiple levels. <h3 id="focus-areas-provide-context-for-the-past-and-the-future">Focus Areas provide context for the past and the future</h3>The Focus Areas section of the report tightens the aperture around industry collaboration, open standards, and interoperability as cornerstones for 2024. The continued investment in real tools – including the <a target="_blank" href="https://cmscritic.com/new-mach-alliance-maturity-assessment-tool-helps-organizations-evaluate-their-mach-readiness">MACH Maturity Assessment</a>, the <a target="_blank" href="https://cmscritic.com/new-mach-alliance-admissions-playbook-brings-greater-clarity-to-certification-process">Admissions Playbook</a>, and forthcoming business and technical courses launching this year – fortify the Alliance’s commitment to education and leveling up market knowledge. While vocal demand has increased throughout 2023, the certification programs have been somewhat slow to materialize. This is likely a product of being mindful of the quality and extensibility of the course substance. The two Foundation Level programs are just the beginning, and the organization plans to scale its offerings over the coming year. There are some compelling metrics around the rising demand for MACH in North America and how the Alliance is reinforcing this expansion with a combination of roadshows and symposiums. As I discussed with <a target="_blank" href="https://www.linkedin.com/in/kellygoetsch/">Kelley Goetsch</a> at MACH Two last year, the addressable US market for composable is still largely untapped when compared to Europe, so it remains a primary target for growth. Finally, the MACH Alliance continues to differentiate itself by fiercely committing to diversity and inclusion initiatives. This speaks to the culture and community it has endeavored to cultivate, earmarked by a number of milestones in 2023 – including a <a target="_blank" href="https://machalliance.org/insights/women-in-mach-manifesto-for-gender-equality">Manifesto for Gender Equality</a> (signed by 40 companies) and its <a target="_blank" href="https://cmscritic.com/women-in-machs-2023-flagship-event-plans-to-go-beyond-boundaries-in-madrid">Women in MACH</a> <a target="_blank" href="https://cmscritic.com/mach-alliance-launches-women-in-mach-mentorship-program">mentorship program</a>. <h3 id="financials-and-2024-outlook">Financials and 2024 outlook</h3>As a <a target="_blank" href="https://www.irs.gov/charities-non-profits/other-non-profits/business-leagues#:~:text=Section%20501(c)(6,of%20any%20private%20shareholder%20or">501 (c)(6) nonprofit organization</a>, the MACH Alliance is already beholden to disclose its income and expenditures to the Internal Revenue Service (IRS). This provides a modicum of transparency around operational considerations, but the annual report provides a simple snapshot of where the Alliance is deriving revenue and spending it.<img src="https://cmscritic.com/ms-content/uploads/2024/01/mach-expenditures.png" />Of its $3.9 million income in 2023, 66% came from membership fees. It’s worth noting that the <a target="_blank" href="https://cmscritic.com/mach-two-conference-wrap-six-takeaways-from-the-composable-event-of-the-year">MACH Two Conference</a> accounted for 25% of the total, signaling its vital importance as both an educational platform and a revenue generator. On the operations side of the ledger, the largest share of expenditures reflected conference investments, along with building a dedicated in-house team to manage certifications and other functions. Looking ahead, the report zeroes in on the continued growth and adoption of MACH, the role of artificial intelligence as a game changer for automation, and sustained trends towards modularity. As crystallized by a Gartner quote that bookends the document, 70% of organizations will be mandated to acquire composable DXP technology by 2026 – a 20% increase from last year. This underscores the opportunities ahead. <h3 id="why-it-matters">Why it matters</h3>Like any good annual report, the MACH Alliance’s efforts are meant to capture a year’s worth of activity in just a few pages and make the top-level insights meaningful. For many, skipping ahead to the financials might be par for the course, but there’s a lot in this report to gestate from a forward-thinking perspective. As the US economy continues to boom (at least the stock market), there looks to be ample opportunity to grow that market – something that’s clearly stated as a Focus Area. What’s not reflected in the report’s outlook is the very real potential for softening conditions. 2023 was replete with “mood swings” that would have been surefire indicators of a recession, with quite a few jobs shed in the tech sector. With global uncertainty and a decisive US presidential election ahead, there may be headwinds facing many layers of the tech market, and across geographies. MACH may very well deliver an attractive hedge in these times, particularly if expensive, large-scale enterprise licenses become a harder sell. What continues to impress is the fervent commitment to D&amp;I. It's core to the organization, and as an influential body, the MACH Alliance is uniquely positioned to “walk the talk” and drive greater awareness around the importance of these tenants. As we look ahead to developing new talent pipelines across industries and market sectors – something Rasmussen talked about in our last interview of 2023 – attracting the next generation of workers will rely on these investments in human causes. All in all, this annual report is a sign of the Alliance’s growth and maturity. It reflects the ongoing commitment to transparency and trust – and draws a clear roadmap for what’s ahead.   <hr />Footnote: In full transparency, I am quoted in the report as an industry analyst. It’s important for you to know that while I agree with the general tenants of composable and the overall mission of MACH, I strive to maintain an unbiased point of view in a market where multiple solutions can coexist, particularly as enterprises try to find footing in a rapidly changing digital world.

MACH Alliance Publishes First Annual Report, Showcases Industry Impact and Plans for 2024

<hr /> The <a target="_blank" href="https://cmscritic.com/mach-alliance-bolsters-commitment-to-buyers-providing-clarity-amidst-shifting-market-dynamics">MACH Alliance</a> is breaking out the balloons and stringing the streamers. Reaching 100 is quite an accomplishment by almost any measure – and today, the <a target="_blank" href="http://www.machalliance.org/">organization</a> celebrates its own centennial benchmark as it surpasses 100 members.The group of independent tech companies advocating for open, best-of-breed technology ecosystems just announced the news as it welcomed eight newcomers to its community, spanning its various <a target="_blank" href="https://machalliance.org/application-member">membership categories</a>: Boutique System Integrators<ul><li><a target="_blank" href="https://www.cabiri.io/">Cabiri</a></li><li><a target="_blank" href="https://www.kernpunkt.de/">Kernpunkt Digital</a></li><li><a target="_blank" href="https://iona.fi/">Iona</a> </li></ul>System Integrator<ul><li><a target="_blank" href="https://xebia.com/am/">Xebia</a> </li></ul>Independent Software Vendors<ul><li><a target="_blank" href="https://www.mirakl.com/">Mirakl</a></li><li><a target="_blank" href="https://www.inriver.com/">inriver</a></li><li><a target="_blank" href="https://www.salsify.com/">Salsify</a> </li></ul>Startup Independent Software Vendor<ul><li><a target="_blank" href="https://ninetailed.io/">Ninetailed</a> </li></ul>The continued growth of the Alliance’s membership reflects an industry trend toward adopting modern, composable technologies. It also coincides with a surge in interest from established vendors who are actively building their MACH credentials through strategic acquisitions and innovative re-architecting of solutions. Newcomers Inriver, Mirakl, and Salsify are examples of such vendors that have fully aligned their entire product offering around MACH principles. "The MACH Alliance's growth to over 100 members is a testament to the industry's recognition of the transformative power of composable technologies,” said <a target="_blank" href="https://cmscritic.com/the-future-is-composable-a-conversation-with-new-mach-alliance-president-casper-rasmussen">Casper Rasmussen</a>, President at the MACH Alliance. “The increase in membership applications from SIs alone shows how the industry is maturing and changing. As we reflect on our achievements in 2023, we’re proud of the momentum and collaboration across our community. We are particularly encouraged by seeing established vendors shifting gears to embrace MACH principles," <h3>MACH captures more of the market</h3>Since its launch in 2020, the MACH Alliance has focused on defining and establishing the rapidly maturing MACH (Microservices, API-first, Cloud-native SaaS, Headless) industry standard. In that time, 225 companies have applied for certification, with around 45% meeting the membership requirements. Many have re-applied several times, re-architecting their portfolios to achieve MACH status. The MACH Alliance creates clear guidance for enterprises, differentiating MACH technologies that foster future-proofing and vendor independence from those that don’t. That guidance is especially important for buyers given the rapidly shifting dynamics of the technology landscape.This past year, the MACH Alliance observed a significant paradigm shift, with established vendors recognizing the transformative potential of MACH principles. MACH is a coveted seal for companies building future-proof tech stacks, and adoption continues to grow. With MACH now perceived by many as “the standard” – along with evolving industry and vendor behavior towards that goal – the MACH Alliance <a target="_blank" href="https://machalliance.org/insights/mach-alliance-s-commitment-to-clear-guidance-amidst-big-tech-acquisitions-and-developments">announced in December</a> it is assessing how it can provide market guidance as more established vendors seek validation for their MACH strategies. <h3>Building on solid research</h3>As a body, research has long been a central function of the MACH Alliance. This includes both broad-market and member-focused analysis across all of the Alliance's categories. The 2023 MACH Alliance Global Research initiative – which polled 500 tech leaders – confirmed that 85% of organizations have increased the percentage of their MACH infrastructure in the past 12 months. Those companies cited several motivations, including the ability to respond to changes in the market faster, to build and implement new functionality more quickly, and the propensity to reduce costs. The respondents were also more likely to say that their investment in MACH has enabled their infrastructure to keep up with customer demands – and helped them stay ahead of competitors with lower MACH adoption rates. The fourth edition of this research will be published in March 2024.<h3>Last year’s highlights and what to expect in 2024</h3>Here are a few of the MACH Alliance's achievements in 2023 and some of the roadmap for the year ahead: <h4>Diverse Membership Growth</h4>With the continued rise in new members and increased applications from System Integrators (SIs), the Alliance is diversifying the representation of organizations eager to adopt and champion MACH technology. Early 2024 will also focus on how the Alliance can ensure holistic guidance to the market.<h4>Community Building Initiatives</h4>Networking events, forums, and an awards program organized by the MACH Alliance have facilitated extensive collaboration across the group’s vast community, allowing for the exchange of ideas and experiences that have accelerated MACH adoption. The Alliance will kick off 2024 at <a target="_blank" href="https://machalliance.org/events/nrf-nyc--mach-haus">NRF</a> in January, followed by a series of local market events throughout the year. MACH THREE, the Alliance’s signature annual event, will be held in June 2024 in New York City.<h4>Educational Initiatives</h4>The Alliance is fiercely committed to empowering established and emerging businesses with the knowledge, skills, and insights needed to navigate the MACH landscape successfully. To this aim, a dedicated education program will be launched in early 2024. The Alliance is also working on deep-dive projects around critical topics, including MACH interoperability and how companies can make the best use of AI in MACH implementations.<h3>Why it matters</h3>Over the last few years, the MACH Alliance has been a bellwether in the composable storm. As enterprises sought the benefits of building their own stacks, they faced significant challenges and confusion. The Alliance provided a collective compact of trust for best-of-breed solutions, giving organizations greater confidence in the technologies they choose – and breaking free from the stranglehold of monoliths and vendor lock-in. Evolving from its early posture as an exclusive cabal, the Alliance has garnered respect, trust, and even reverence by investing deeply in education across the market. That open narrative and engagement has reinforced its commitment to provide greater transparency around its membership practices, which many vendors and industry watchers have demanded of the organization. Still, the composable storm has been stirred by controversy, particularly as key terminology caught fire with single-vendor DXPs and became part of the marketing lexicon. <a target="_blank" href="https://cmscritic.com/mach-alliance-openly-invites-companies-claiming-mach-to-apply-for-certification">In a recent open letter</a>, the Alliance invited companies that are claiming to be “MACH” to undergo certification to help avoid market confusion for buyers as they evaluate software. Despite these headwinds and growing pains, the milestone of surpassing 100 members is a clear validation of the MACH Alliance's value to the market. It signals the continued desire for platforms to be associated with the organization's mission and to benefit from its governance and practices. This is amplified by its goals to introduce MACH certifications and other educational initiatives in 2024, which gives members a stronger position to compete with. As it continues to invest in worthy causes (which include stated commitments around diversity, inclusion, and sustainability), the MACH Alliance represents qualities that go beyond pure technology considerations. These attributes might help future-proof the training, employment, and nurturing of tomorrow's digital workforce – and ultimately scale the Alliance towards another big milestone.We'll keep the balloons handy.  <hr /><figure class="image"><img src="https://cmscritic.com/ms-content/uploads/2023/11/cms-kickoff-2024-banner.jpg" /></figure><h3>Join us at CMS Kickoff 2024 - January 16-17</h3>CMS Critic is a proud conference partner at this second annual edition of the prestigious international Boye &amp; Co conference, dedicated to the global CMS community. This event will bring together top-notch speakers, Boye &amp; Company's renowned learning format, and engaging social events.MACH Alliance members joining us at the CMS Kickoff 2024 include <a target="_blank" href="https://cmscritic.com/products/agility">Agility</a>, <a target="_blank" href="https://cmscritic.com/products/contentful">Contentful</a>, <a target="_blank" href="https://cmscritic.com/products/consciaai">Conscia.ai</a>, <a target="_blank" href="https://www.kinandcarta.com/en-us/">Kin &amp; Carta</a>, <a target="_blank" href="https://cmscritic.com/products/kontentai">Kontent.ai</a>, and <a target="_blank" href="https://cmscritic.com/products/uniform">Uniform</a>. Tired of impersonal and overwhelming gatherings? Picture this event as a unique blend of masterclasses, insightful talks, interactive discussions, impactful learning sessions, and authentic networking opportunities. Prepare for an unparalleled in-person CMS conference experience that will equip you to move forward in 2024. Hear from leading voices across the industry on a wide range of topics, including:<ul><li><a target="_blank" href="https://www.boye-co.com/speakers/andrew-kumar">Andrew Kumar</a>, GVP at Uniform</li><li><a target="_blank" href="https://www.boye-co.com/speakers/becky-brown">Becky Brown</a>, Content Strategy Lead at Johnson &amp; Johnson</li><li><a target="_blank" href="https://www.boye-co.com/speakers/marli-mesibov">Marli Mesibov</a>, Content Strategy at Verily</li></ul><h4> </h4><img style="width:39.13%" src="https://cmscritic.com/ms-content/uploads/2023/11/don-cesar-hotel.jpg" /><h4>The Don CeSar: a world-class venue</h4>Is there a better location for a winter kickoff than Florida's beautiful, sugary sand beaches? CMS Kickoff 2024 will be held at the iconic Don CeSar, just steps from the Gulf of Mexico. Dubbed the “Pink Palace,” this majestic hotel and resort provides a stunning backdrop to the conference, along with access to the local food and culture of St. Petersburg Beach.  <h4>Get your tickets today</h4>CMS Kickoff offers an intimate, highly focused experience. Space is limited, and only a few seats remain. Don't miss this exclusive opportunity!<a target="_blank" href="https://www.boye-co.com/conferences/cmskickoff24/tickets">Purchase tickets now &gt;</a>

MACH Alliance Surges Past 100 Members, Caps 2023 as a Milestone Year

Explore a wide range of informative articles on Industry, insights, and industry updates. Stay informed and ahead of the curve with our diverse collection of news and posts covering the latest trends and developments in the industry. 