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headless cms Article

<hr /> “If content is king, context is queen.”That’s what <a target="_blank" rel="noopener noreferrer" href="https://cmscritic.com/contentstack-raises-57-5-million-in-series-b-round-qa-with-ceo-neha-sampat">Neha Sampat</a>, Contentstack’s founder and CEO, had to say about her company’s latest innovation, speaking to the “royal” relationship between content and data – and how their DXP is poised to help brands adapt to customers in real-time to every interaction and across every channel.<a target="_blank" rel="noopener noreferrer" href="https://cmscritic.com/products/contentstack">Contentstack</a> has been steadily building this evolutionary vision of an “adaptive DXP,” laying the groundwork from the moment <a target="_blank" rel="noopener noreferrer" href="https://cmscritic.com/contentstack-just-acquired-lytics-a-real-time-customer-data-platform-heres-why-it-matters">it purchased Lytics</a> – a customer data platform – last January. After breaking that news, I later visited Sampat at Contentstack’s HQ in Austin during a <a target="_blank" rel="noopener noreferrer" href="https://www.boye-co.com/groups/cms-experts">Boye &amp; Company CMS Experts</a> meeting, where she rolled out more of the red carpet surrounding her data ambitions. At the time, I had no idea just how fast she would move to “adapt” Lytics. “The future of digital is here,” she said, “which is why we moved so quickly to deliver on our promise to arm customers with the combined power of content and data.”Indeed, the future is here. And for brands to compete, they need more context than ever. That’s where today’s announcement at <a target="_blank" rel="noopener noreferrer" href="https://www.contentstack.com/contentcon">ContentCon 25</a> (the company’s fourth annual customer shindig) comes in. Contentstack just revealed that it has natively added real-time audience insights, intelligent content recommendations, and omnichannel journey orchestration into <a target="_blank" rel="noopener noreferrer" href="https://cmscritic.com/livin-on-the-edge-contentstacks-new-adaptive-dxp-might-just-rock-your-world">Contentstack EDGE</a> – its fully integrated adaptive digital experience platform.According to Contentstack, this is an industry-first game-changer at the CMS level. Armed with these features – where content and data are seamlessly combined – brands can deliver one-to-one personalized experiences across every channel.Making the announcement at ContentCon will no doubt help to fortify visibility and reinforce the relevance. Featuring speakers from a number of Contentstack’s marquee customers – including Crocs, Mattel, PetMeds, and Volvo – will help bring greater stickiness to the message as they trumpet their success leveraging the platform’s capabilities. To further elevate the message of performance, attendees will be treated to a closing keynote by two-time FIFA Women's World Cup champion and Olympic Gold Medalist <a target="_blank" rel="noopener noreferrer" href="https://en.wikipedia.org/wiki/Brandi_Chastain">Brandi Chastain</a>, co-founder of Bay Football Club.This is sure to score points as partners, agencies, and practitioners leave with practical wisdom – as well as a deeper sense of Contentstack’s roadmap for adaptive digital experiences. <h3 id="a-speedy-expansion-to-the-‘queendom’">A speedy expansion to the ‘queendom’</h3>I recently <a target="_blank" rel="noopener noreferrer" href="https://cmscritic.com/livin-on-the-edge-contentstacks-new-adaptive-dxp-might-just-rock-your-world">wrote about Contentstack EDGE</a>, the brand envelope for its adaptive DXP. This new platform identity came just five months after its acquisition of Lytics, which demonstrates the speed and efficacy of Contentstack’s team in the pursuit of value from its CDP purchase.We’ve seen other vendors ride hype around M&amp;A, only to have a slow integration and consolidation period that can last years. Worse, the results are sometimes spotty, resulting in a cumbersome UX that misses the mark. This is fast by every modern measure, and the motivation was clear.It’s still early days for these new capabilities, but Contentstack has always doubled down on the user experience, making its native <a target="_blank" rel="noopener noreferrer" href="https://cmscritic.com/contentstack-launch-aims-to-simplify-front-end-hosting-interview-with-dean-haddock-senior-product-manager">products like Launch</a> incredibly easy to use. Speed is absolutely critial, but so too is the delivery of an experience that meets – or at best, exceeds – customer expectations. <h3 id="“the-royal-treatment”-of-ai-powered-personalization">“The royal treatment” of AI-powered personalization</h3>AI is the name of the game, and Contentstack has been at the innovation edge since 2023, <a target="_blank" rel="noopener noreferrer" href="https://cmscritic.com/a-closer-look-at-contentstacks-ai-features-with-christine-masters-senior-product-manager">when I first demoed</a> its early GenAI capabilities. They were certainly novel at the time, and they were one of the first platforms to focus on more concrete, high-utility applications at the workflow level – where automation was solving real problems. Personalization has arguably come a long way. It’s not the elusive “Holy Grail” it once was. But according to <a target="_blank" rel="noopener noreferrer" href="https://cmscritic.com/contentstack-fires-up-brand-relevant-ai-powered-personalization-at-contentcon-2024">Conor Egan,</a> Contentstack’s SVP of Product, there are still barriers to realizing its potential. “Personalization is a priority, but brands struggle to deliver,” he said. “The reality is too abstract, complicated, disconnected or they’re locked into legacy tech that makes agility impossible.”Last year, Contentstack released a new personalization engine that combined brand-aware generative AI content creation, automation, and visual building technology. It was a foundation step that unleashed the benefits of AI while simplifying key aspects of the experience. But to deliver true hyper-personalization at scale, both content and real-time data were essential to the recipe. Now, Contentstack is fulfilling the last mile of its personalization vision, providing a blazing-fast integration that addresses long-standing personalization challenges with a practical solution. And by unifying content, data, and journey orchestration into a single, combined platform, brands can power true personalization at scale – all with clarity and confidence.“We’re not just committed to our vision of the future,” Egan said. “We’re offering customers the tools that make personalization possible today.”<h3 id="‘knighting’-its-adaptive-dxp-with-key-features">‘Knighting’ its adaptive DXP with key features</h3>The announcement provides some details about the feature additions to Contentstack EDGE at a granular level, further defining the company’s vision as an adaptive digital experience platform.First, the integration of Audience Insights will enable users to understand what content is driving engagement and delivering on business goals. The added context can help marketers support targeted campaigns and ground their personalization efforts in data-driven insights. Along with visual maps, audience building, and opportunity insights, brands can learn what their audiences care most about in real time. Worth noting: This feature is available at no additional cost to Contentstack customers today.Then, there’s Real-Time Data Activation, which aims to deliver personalized experiences instantly via seamless access to over 200 data connectors. There’s also native integration with existing data warehouses, activated in real time as customers interact – a key benefit that has emerged as brands tap data from a variety of siloed sources.Finally, with Flows, it’s all about scaling the promise of omnichannel personalization. Users can design and automate what Contentstack calls “adaptive customer journeys,” which can guide individuals seamlessly across web, mobile, email, ads, SMS, and other channels, maximizing engagement and conversions. <h3 id="is-this-a-new-reign-for-adaptive-dxps?">Is this a new reign for adaptive DXPs?</h3>For a space that’s often more buzzword than breakthrough, Contentstack is walking the walk with a rarefied air. This launch doesn’t just expand their platform – it helps reshape what’s possible for brands that are still struggling with the paralysis of personalization.Marketers are hungry for the context that Contentstack is promising. The speed at which they’ve delivered these new insights and journey orchestration capabilities is impressive, but UX is key – and we’ll have to see how organizations embrace the feature set. One big benefit here is Contentstack’s focus on customer intimacy and fueling its product enhancements around a solid feedback loop.Atop everything is the crowning position of adaptive digital experiences. While there’s a clear marketing angle, we’re all being forced to adapt to new realities in the race to digital dominance – and Contentstack is building a platform solution around the challenges and opportunities. You can come up with a fancy new name. But you have to make it mean something. And that’s precisely what they’re doing. Contentstack’s ascension to a DXP throne has been hard-fought, but its strategy seems to be paying off. As noted by several key analyst reports, the company’s composable roadmap and the acquisition of a data layer have catapulted it into new quadrants of consideration. This should assist in the battle against industry stalwarts and the general barrier to greater awareness.I still think one of Contentstack’s greatest assets is its culture. Over the years, I’ve spoken to CEO Neha Sampat about the company’s growth ambitions, but it’s always peppered with stories about people – and how Contentstack is doubling down on expanding through diversity and other human-focused initiatives.Case in point: The company has been recognized for its unmatched customer care and tradition of giving back globally through its Contentstack Cares program, including its support of Pledge 1% and “Girls Who Code.”It might be one of the shiniest gems in its crown – and another reason to watch this company as it continues to expand. <hr /><h4 style="text-align:center" id="looking-for-guidance-on-contentstack?-talk-to-an-expert.">Looking for guidance on Contentstack? <a target="_blank" rel="noopener noreferrer" href="https://cmscritic.com/contact">Talk to an expert.</a></h4><hr /> <h3 id="upcoming-events">Upcoming Events</h3> <img style="width:33.07%" src="https://cmscritic.com/ms-content/uploads/2025/05/contentcon25-logo-1747412490394.png" /><h4 id="contentstack-contentcon-25"><a target="_blank" rel="noopener noreferrer" href="https://www.contentstack.com/contentcon">Contentstack ContentCon 25</a></h4>June 3-5, 2025 – Chicago, USAThe future of digital is waiting for you! Contentstack presents ContentCon, the premier event for digital teams and industry leaders who are reimagining the future of digital experiences. Join us for two days of transformative presentations and workshops designed to help you put personalization and AI strategies into action. <a target="_blank" rel="noopener noreferrer" href="https://contentcon2025.site.zuddl.com/">Register today! </a> <img style="width:31.83%" src="https://cmscritic.com/ms-content/uploads/2025/01/cms-connect-2025-logo.png" alt="" /><h4 id="cms-connect-25"><a target="_blank" rel="noopener noreferrer" href="https://www.boye-co.com/conferences/cmsconnect25">CMS Connect 25</a></h4>August 5-6, 2025 – Montreal, CanadaWe are delighted to present the second annual summer edition of our signature global conference dedicated to the content management community! CMS Connect will be held again in beautiful Montreal, Canada, and feature a unique blend of masterclasses, insightful talks, interactive discussions, impactful learning sessions, and authentic networking opportunities. Join vendors, agencies, and customers from across our industry as we engage and collaborate around the future of content management – and hear from the top thought leaders at the only vendor-neutral, in-person conference exclusively focused on CMS. Space is limited for this event, <a target="_blank" rel="noopener noreferrer" href="https://www.boye-co.com/conferences/cmsconnect25">so book your seats today.</a>

Context Is Queen: Contentstack Crowns its Adaptive DXP with Native Real-Time Audience Insights

matt-garrepy

<hr /> CFOs are having an evolutionary moment, particularly in the realm of digital transformation. I’ve been tracking this shift for quite some time, talking to leaders on both the vendor and customer side, and it's clear that the role is expanding beyond financial functions to encompass deeper data analysis, risk management, and broader company strategy. This change has been driven by a myriad of factors, including increased global risk, economic volatility, and a surge in new technologies like AI. But there’s also been a precipitous expansion on the composable side of the DX ledger, where CFOs are increasingly tasked with being more informed about the tech composition of modern stacks to help support better decisions.That brings us to some key news about <a target="_blank" rel="noopener noreferrer" href="https://cmscritic.com/products/contentstack">Contentstack</a> – which is, by all measures, on a roll. After the company’s <a target="_blank" rel="noopener noreferrer" href="https://cmscritic.com/contentstack-just-acquired-lytics-a-real-time-customer-data-platform-heres-why-it-matters">sage acquisition of Lytics</a> in January, the composable DXP found itself in the Leaders sphere of the <a target="_blank" rel="noopener noreferrer" href="https://cmscritic.com/gettin-hygge-with-ai-and-more-a-few-cozy-takeaways-from-the-forrester-cms-wave-2025">2025 Forrester Wave for Content Management Systems</a>, validating its strategic roadmap. Now, in a move that signals more than just another executive appointment, Contentstack has hired <a target="_blank" rel="noopener noreferrer" href="https://www.linkedin.com/in/josetteleslie/">Josette Leslie</a> as its new Chief Financial Officer. And if we're reading the tea leaves, this calculated maneuver suggests the company might be gearing up for some bigger market moves.“Josette brings a rare combination of deep industry understanding, operational insight for fast-growing SaaS companies like Contentstack, and a values-driven leadership style that aligns with our culture,” said <a target="_blank" rel="noopener noreferrer" href="https://cmscritic.com/contentstack-raises-57-5-million-in-series-b-round-qa-with-ceo-neha-sampat">Neha Sampat</a>, Founder and CEO of Contentstack. “Her proven track record of delivering results with strategic vision, strong leadership, and a positive culture will be invaluable as we continue to grow Contentstack and drive the market forward.”Leslie replaces <a target="_blank" rel="noopener noreferrer" href="https://www.linkedin.com/in/dovermyer/">David Overmyer</a>, who was part of Contentstack’s original leadership team. During his tenure, he was instrumental in helping to <a target="_blank" rel="noopener noreferrer" href="https://cmscritic.com/seeing-in-a-headless-world-contentstack-introduces-new-visual-building-capabilities-for-marketers">raise $169 million</a> and scale to an industry powerhouse. Overmyer is retiring from his executive role and will continue to serve on Contentstack’s Board of Directors.<h3 id="evolving-beyond-the-balance-sheet">Evolving beyond the balance sheet</h3>As I said, today’s CFO is as much a strategic growth architect as a financial steward. To that end, Leslie’s appointment is a bold, throat-clearing moment that suggests Contentstack is not only doubling down on its ambitions but rewriting the CFO’s role in a modern digital enterprise.Leslie brings a serious pedigree to the table. With more than 25 years of experience – including high-impact roles at <a target="_blank" rel="noopener noreferrer" href="https://cmscritic.com/products/squarespace">Squarespace</a>, <a target="_blank" rel="noopener noreferrer" href="https://us.etrade.com/home">E*TRADE</a>, and <a target="_blank" rel="noopener noreferrer" href="https://www.instinet.com/">Instinet</a> – she’s no stranger to guiding companies through hyper-growth, IPOs, and operational scale. At Squarespace, she helped shepherd the company through its 2021 IPO, proving she can navigate the complex terrain of fast-scaling SaaS platforms with poise and precision.Her new post at Contentstack comes at a pivotal moment. The company is riding a wave of momentum after acquiring Lytics, which added a critical real-time customer data component to its DXP composition. Add in Contentstack’s recognition as a Visionary in the <a target="_blank" rel="noopener noreferrer" href="https://www.gartner.com/en/documents/6101227">2025 Gartner Magic Quadrant for DXPs</a> – and its #19 spot on <a target="_blank" rel="noopener noreferrer" href="https://www.forbes.com/lists/americas-best-startup-employers/">Forbes’ 2025 List of America’s Best Startup Employers</a> – and you get a sense that the company is running on rocket fuel. Leslie is building her vision on a solid foundation. In her experience, she’s seen firsthand how financial and operational excellence can accelerate innovation and unlock value. “What ultimately drew me to Contentstack was the caliber of the team and its mission to modernize digital experiences,” she said.<h3 id="why-it-matters">Why it matters</h3>Contentstack's CEO Neha Sampat has praised Leslie’s knowledge, insight, and values-driven leadership style – and rightly so. Given her previous successes in acquisitions, change management, and business revitalization, she brings an unmatched acumen and a tight integration of finance, operations, and go-to-market execution to the table.Let’s not forget that Contentstack is a composable platform, built on modularity and scale. In this space, the role of the CFO is uniquely positioned to bridge the gap between financial performance and platform agility. Leslie’s arrival could signal a more aggressive approach to expansion, M&amp;A, and infrastructure investment, especially as the industry accelerates toward real-time personalization and AI-powered experiences.There's also the new vision that Contentstack has been piloting around “adaptive digital experiences,” which is crystallized by its new <a target="_blank" rel="noopener noreferrer" href="https://cmscritic.com/livin-on-the-edge-contentstacks-new-adaptive-dxp-might-just-rock-your-world">Contentstack EDGE offering</a>. This new breed of adaptive DXP combines intelligent content and real-time, first-party customer data, courtesy of the new Lytics CDP acquisition. Leslie's tech prowess could be a key activator for propelling EDGE to the forefront. The platform’s ability to react in real time to every customer interaction while staying authentically on-brand through AI and data-driven decision-making could be the new model for marketers and brands that rely on their DXP tools to be fast, elegant, and designed for AI. Hence, it's likely a central initiative for the leadership team. With <a target="_blank" rel="noopener noreferrer" href="https://www.contentstack.com/contentcon">ContentCon</a> just around the corner, the timing is clearly intentional as Contentstack builds hype and energy around its announcements. The annual conference will no doubt set the stage for what’s next in the convergence of content, data, and personalization at scale. One thing’s certain: With Josette Leslie at the financial helm, Contentstack isn’t just building a future-proof platform. They’re financing the future of digital experiences. And given her wealth of wisdom, she has a clear view of the chessboard – and where to move the pieces. <hr /><h4 style="text-align:center" id="looking-for-guidance-on-contentstack?-talk-to-an-expert.">Looking for guidance on Contentstack? <a target="_blank" rel="noopener noreferrer" href="https://cmscritic.com/contact">Talk to an expert.</a></h4><hr /> <h3 id="upcoming-events">Upcoming Events</h3> <img style="width:33.07%" src="https://cmscritic.com/ms-content/uploads/2025/05/contentcon25-logo-1747412490394.png" /><h4 id="contentstack-contentcon-25"><a target="_blank" rel="noopener noreferrer" href="https://www.contentstack.com/contentcon">Contentstack ContentCon 25</a></h4>June 3-5, 2025 – Chicago, USAThe future of digital is waiting for you! Contentstack presents ContentCon, the premier event for digital teams and industry leaders who are reimagining the future of digital experiences. Join us for two days of transformative presentations and workshops designed to help you put personalization and AI strategies into action. <a target="_blank" rel="noopener noreferrer" href="https://contentcon2025.site.zuddl.com/">Register today! </a> <img style="width:31.83%" src="https://cmscritic.com/ms-content/uploads/2025/01/cms-connect-2025-logo.png" alt="" /><h4 id="cms-connect-25"><a target="_blank" rel="noopener noreferrer" href="https://www.boye-co.com/conferences/cmsconnect25">CMS Connect 25</a></h4>August 5-6, 2025 – Montreal, CanadaWe are delighted to present the second annual summer edition of our signature global conference dedicated to the content management community! CMS Connect will be held again in beautiful Montreal, Canada, and feature a unique blend of masterclasses, insightful talks, interactive discussions, impactful learning sessions, and authentic networking opportunities. Join vendors, agencies, and customers from across our industry as we engage and collaborate around the future of content management – and hear from the top thought leaders at the only vendor-neutral, in-person conference exclusively focused on CMS. Space is limited for this event, <a target="_blank" rel="noopener noreferrer" href="https://www.boye-co.com/conferences/cmsconnect25">so book your seats today.</a>

Contentstack taps a powerhouse CFO to fuel its next wave of growth. Here’s why it matters

Sanity says CMSes are broken. Is its 'Content Operating System' the next evolutionary step?

<hr /> <a target="_blank" rel="noopener noreferrer" href="https://agilitycms.com/">Agility CMS</a> Chief Technical Officer <a target="_blank" rel="noopener noreferrer" href="https://www.linkedin.com/in/joelvarty/">Joel Varty</a> just wrapped up his first YouTube video series, <a target="_blank" rel="noopener noreferrer" href="https://www.youtube.com/watch?v=UGoA-Jt52_c&amp;list=PLEI81bLU4t-uzsIOt1iaykzI4ZSsNQ9ao&amp;pp=gAQB">Building with Next.js and Headless CMS</a>. It’s an 8-part series looking at the power of <a target="_blank" rel="noopener noreferrer" href="https://agilitycms.com/starters/nextjs">Next.js</a> when paired with Agility CMS. Next.js and <a target="_blank" rel="noopener noreferrer" href="https://agilitycms.com/product/headless-cms">headless CMS</a> go hand-in-glove to help <a target="_blank" rel="noopener noreferrer" href="https://agilitycms.com/product/developers">developers</a> build fast, scalable, and dynamic websites. Joel’s video series walks you through integrating Agility CMS with Next.js, examining essential topics such as previewing, creating components, caching, authenticating, and more.Watch the Full Series: <a target="_blank" rel="noopener noreferrer" href="https://www.youtube.com/watch?v=UGoA-Jt52_c&amp;list=PLEI81bLU4t-uzsIOt1iaykzI4ZSsNQ9ao&amp;pp=gAQB">Building with Next.js and Headless CMS on YouTube</a>  <figure class="media"><div data-oembed-url="https://www.youtube.com/watch?v=UGoA-Jt52_c&amp;list=PLEI81bLU4t-uzsIOt1iaykzI4ZSsNQ9ao"><div style="position:relative;padding-bottom:100%;height:0;padding-bottom:56.2493%"><iframe src="https://www.youtube.com/embed/UGoA-Jt52_c" style="position:absolute;width:100%;height:100%;top:0;left:0" frameborder="0" allow="autoplay; encrypted-media" allowfullscreen></iframe></div></div></figure><h3 id="the-what-and-why-of-next.js-">The What and Why of Next.js </h3> <h4 id="the-what-">The What </h4>Next.js was developed in 2016 by <a target="_blank" rel="noopener noreferrer" href="https://agilitycms.com/partners/integrations/vercel">Vercel</a> as an open-source, <a target="_blank" rel="noopener noreferrer" href="https://agilitycms.com/blog/react-cms">React</a>-based JavaScript framework. It enables server-side rendering (SSR), static site generation (SSG), and incremental static regeneration (ISR) to optimize performance and <a target="_blank" rel="noopener noreferrer" href="https://agilitycms.com/solutions/modern-websites-and-seo">search engine optimization (SEO)</a>. In other words: Next.js decides the best way to show content based on how data is fetched from pages: <ul><li>SSG prepares pages ahead of time. </li><li>SSR generates them on demand. </li><li>ISR generates them statically at first, but then incrementally updates them as changes happen in the CMS. </li></ul>All these options reduce the work a visitor’s browser must do. This makes the browsing experience smoother and more efficient.  <h4 id="the-why-">The Why </h4>Both developers and marketers benefit from Next.js: <figure class="table"><table><tbody><tr><td>Developers</td><td>Marketers</td></tr><tr><td><ul><li>API Routes </li><li>Incremental Static Regeneration (ISR) </li><li>File-Based Routing </li><li>Optimized Performance </li><li>Seamless Vercel Integration</li></ul></td><td><ul><li>Fast loading speed for high-performance sites </li><li>SEO-friendliness for easy content indexing </li><li>Greater content control via headless integration </li><li>Supports <a target="_blank" rel="noopener noreferrer" href="https://agilitycms.com/solutions/content-hub-and-omnichannnel-deployments">omnichannel</a> marketing activities </li><li>Real-time previews and publishing</li></ul></td></tr></tbody></table></figure>Marketing websites benefit from fast-loading, SEO-rich content. E-commerce platforms can take advantage of dynamic product pages using ISR. With Next.js and a headless CMS, your content becomes omnipresent – meaning it’s ready for websites, apps, digital signage, and beyond. <h3 id="joel’s-key-takeaway-">Joel’s Key Takeaway </h3>If there’s one thing Joel wants you to take away from <a target="_blank" rel="noopener noreferrer" href="https://www.youtube.com/watch?v=UGoA-Jt52_c&amp;list=PLEI81bLU4t-uzsIOt1iaykzI4ZSsNQ9ao&amp;pp=gAQB">Building with Next.js and Headless CMS</a>, it’s this (in his own words): “As a modern web framework, Next.js is the leader when it comes to building actual production sites for customers. A front-end developer with React skills can really level up their game by following along with this series. I see it as an opportunity for someone to take their career to a whole new level.” <h3 id="next.js-makes-a-difference-">Next.js Makes a Difference </h3>React is powerful. But by itself, it doesn’t offer SSR, SSG, ISR, SEO, or many other amazing acronyms. Next.js fills in those gaps and transforms React into a full-featured web framework. From there, Next.js: <ul><li>Spans developer and marketing needs: Developers can build quickly while content teams manage content effectively – without stepping on each other’s toes.  </li><li>Future-proofs your tech stack: Next.js works with <a target="_blank" rel="noopener noreferrer" href="https://agilitycms.com/resources/guide/introduction-to-jamstack">Jamstack</a> and deploys on platforms like Vercel or <a target="_blank" rel="noopener noreferrer" href="https://agilitycms.com/partners/integrations/netlify">Netlify</a>. It’s flexible and adaptable, meaning you aren’t “locked in” to, well, anything. </li><li>Powers better web experiences: Build faster, more accessible, and more scalable websites and apps without wrestling the framework.  </li></ul><h3 id="get-your-popcorn-ready-">Get Your Popcorn Ready </h3>Joel has been a mainstay within the industry for 20 years. He’s known for his engaging and insightful <a target="_blank" rel="noopener noreferrer" href="https://agilitycms.com/resources/events">webinars</a>. And his ability to craft dad jokes out of thin air borders on the supernatural. All that to say, you’re going to learn quite a bit – and get some unexpected chuckles too – when you check out <a target="_blank" rel="noopener noreferrer" href="https://www.youtube.com/watch?v=UGoA-Jt52_c&amp;list=PLEI81bLU4t-uzsIOt1iaykzI4ZSsNQ9ao&amp;pp=gAQB">Building with Next.js and Headless CMS</a>.  <hr /><h4 style="text-align:center" id="looking-for-guidance-on-agility?-talk-to-an-expert.">Looking for guidance on Agility? <a target="_blank" rel="noopener noreferrer" href="https://cmscritic.com/contact">Talk to an expert.</a></h4><hr /> <h3 id="upcoming-events">Upcoming Events</h3> <img style="width:24.53%" src="https://cmscritic.com/ms-content/uploads/2025/03/image-1742910054704.png" /><h4 id="the-composable-conference-2025"><a target="_blank" rel="noopener noreferrer" href="https://machalliance.org/events/composable-conference-25">The Composable Conference 2025</a></h4>April 22-24 – Chicago, USAExperience the future of composable and MACH principles in “The Windy City” and dive even deeper into the innovative world of MACH architecture and its benefits for your business. Building on the momentum of MACH THREE, this conference will provide your teams with the expert, impartial guidance needed to craft a winning transformation strategy and leverage the latest advancements in automation and Al to maximize efficiency and drive your organization forward. This event is ideal for executives, business leaders, technologists, and everyone in between who is looking to harness the power of composable. <a target="_blank" rel="noopener noreferrer" href="https://machalliance.org/events/composable-conference-25">Secure your spot today.</a> <img style="width:30.46%" src="https://cmscritic.com/ms-content/uploads/2024/11/cms-summit-25.png" alt="" /><h4 id="cms-summit-25"><a target="_blank" rel="noopener noreferrer" href="https://www.boye-co.com/conferences/cmssummit25">CMS Summit 25</a></h4>May 13-14, 2025 – Frankfurt, GermanyDon't miss the first European edition of our prestigious international conference dedicated to the global content management community! CMS Summit 25 will bring together top-notch speakers, our renowned learning format, and engaging social events. Hear from leading practitioners like Deutsche Bahn, Dr. Oetker, and more – and join customers, agencies, and CMS vendors as we discuss current trends and what's ahead for the content and digital experience fields. Connect and network at the only vendor-neutral, in-person conference focused on CMS. Space is limited for this exclusive event, <a target="_blank" rel="noopener noreferrer" href="https://www.boye-co.com/conferences/cmssummit25">so book your seats today.</a> <img style="width:31.83%" src="https://cmscritic.com/ms-content/uploads/2025/01/cms-connect-2025-logo.png" alt="" /><h4 id="cms-connect-25"><a target="_blank" rel="noopener noreferrer" href="https://www.boye-co.com/conferences/cmsconnect25">CMS Connect 25</a></h4>August 5-6, 2025 – Montreal, CanadaWe are delighted to present the second annual summer edition of our signature global conference dedicated to the content management community! CMS Connect will be held again in beautiful Montreal, Canada, and feature a unique blend of masterclasses, insightful talks, interactive discussions, impactful learning sessions, and authentic networking opportunities. Join vendors, agencies, and customers from across our industry as we engage and collaborate around the future of content management – and hear from the top thought leaders at the only vendor-neutral, in-person conference exclusively focused on CMS. Space is limited for this event, <a target="_blank" rel="noopener noreferrer" href="https://www.boye-co.com/conferences/cmsconnect25">so book your seats today.</a>

Varty’s Videos: A CTO’s Take on Next.js

cms-critic-staff

<hr /> Whenever I hear Aerosmith’s <a target="_blank" href="https://www.youtube.com/watch?v=7i_qRmWUdpQ">Livin’ on the Edge</a>, I’m obliged to provide a little headbanging. This iconic, heart-pounding anthem from the early ’90s requires me to push the decibel limit in my HOA's compact. It might not be good for the ears (or neighborhood tranquility), but it's great for the soul. Maybe you can relate.These days, it feels like <a target="_blank" href="https://cmscritic.com/products/contentstack">Contentstack</a> might be doing a little of its own headbanging. After completing the <a target="_blank" href="https://cmscritic.com/contentstack-just-acquired-lytics-a-real-time-customer-data-platform-heres-why-it-matters">acquisition of Lytics in January</a> (an industry-leading CDP), the headless-CMS-turned-composable-DXP scored a Visionary position on Gartner’s <a target="_blank" href="https://www.contentstack.com/resources/report/gartner-magic-quadrant-dxp?utm_campaign=fy26q1_glb_pmm_cs-edge-announcement&amp;utm_medium=press-link&amp;utm_source=globenewswire">2025 Magic Quadrant for Digital Experience Platforms</a>.The hits keep coming. So what’s next on the playlist? How about a stadium rocker that takes us right to the edge – and beyond?Dream on.With its newly-pressed <a target="_blank" href="https://www.globenewswire.com/news-release/2025/02/26/3033112/0/en/Introducing-Contentstack-EDGE-the-World-s-First-Adaptive-Digital-Experience-Platform.html">Contentstack EDGE</a>, the company might have another gold record on its hands. Billed as the world’s first adaptive digital experience platform built for the AI era, EDGE is being positioned as a next-generation DXP that effectively unifies Contentstack’s advanced ecosystem of features.The whole band has assembled for this show, and it’s a promising lineup featuring Contentstack’s pioneering headless CMS, newly acquired CDP capabilities, personalization, automation, AI, and frontend hosting capabilities. What does EDGE deliver? A fresh interpretation of a tune called adaptive experiences. The name is intuitive enough, but if you’re not familiar, it’s a topic we’ve been discussing over the last few years – specifically as AI has evolved in its ability to automate with greater agency. The concept also has its roots in <a target="_blank" href="https://medium.com/@goodrebels/adaptive-design-creating-personalised-digital-experiences-46eecf9e406d">adaptive design</a> and supporting personalized digital experiences, which goes back over a decade.Adaptive experiences adapt. With Contentstack EDGE, this manifests in the platform’s ability to react in real time to every customer interaction while staying authentically on-brand through AI and data-driven decision-making. These are essential attributes for modern marketers and brands that rely on their DXP tools to be fast, elegant, and designed for AI.“We’re in a new era of marketing when simply having a digital presence isn’t enough to drive consumers to opt-in to the brand experience,” said <a target="_blank" href="https://www.linkedin.com/in/gurdeepd/">Gurdeep Dhillon</a>, Chief Marketing Officer of Contentstack. “Brands need adaptive experiences that create a dynamic, always-relevant, always-personal connection with their audiences. Contentstack EDGE is the platform to give brands the experience edge they need.” <h3 id="evolving-the-dxp-playlist">Evolving the DXP playlist</h3>Contentstack EDGE isn’t just a shiny new product name – it’s a statement. For years, the DXP space has been dominated by a predictable “rank and file” that is only now beginning to shift to a more composable posture. While there are benefits and efficiencies within some of these legacy tools, brands that have implemented all-in-one solutions often find themselves locked into rigid ecosystems that lack the flexibility needed for modern marketing.This year’s Gartner MQ for DXPs brought quite a few surprises to the grid, especially at the top end of the ladder. But Contentstack’s continued innovation and investment in its composable, future-ready technology has given it a disruptive edge in the crowd. With its shoring up of customer data through the acquisition of a real-time CDP, Contentstack expanded its vision and cemented its position as a game changer in the traditional grid – further signaling a shift from traditional platforms. <figure class="image image_resized" style="width:58.56%"><img src="https://cmscritic.com/ms-content/uploads/2025/02/image-1740603215935.jpeg" alt="A diagram of a company's company's company

AI-generated content may be incorrect." /></figure>Source: Gartner  Along with its fully integrated, fully automated MACH-compliant frontend hosting capabilities – as well as its breadth of personalization features – the company is effectively redefining the composition of the DXP category. Along those MACH lines, Contentstack EDGE is built on the same composable architecture that has powered its solutions, combining its headless CMS and real-time CDP into an easy-to-use solution backed by the company's prolific <a target="_blank" href="https://www.contentstack.com/customer-care">“Care Without Compromise”</a> support program and what it calls a “no-fail AI guarantee.”I’ve spoken previously to <a target="_blank" href="https://cmscritic.com/contentstack-raises-57-5-million-in-series-b-round-qa-with-ceo-neha-sampat">Neha Sampat</a>, Contentstack’s founder and CEO, about the growing “brand relevancy crisis” impacting the market. This was a hot-button topic <a target="_blank" href="https://cmscritic.com/contentstack-fires-up-brand-relevant-ai-powered-personalization-at-contentcon-2024">at last year’s ContentCon</a>, and it continues to be a central mandate for companies as they look to grow in a noisy, fragmented ecosystem of messages and choices. She believes Contentstack is a catalyst for activating interest and conversions through scalable hyper-personalization – the kind only attainable through modern platforms like EDGE."To remain relevant in today's competitive markets, brands need customers to opt into the experiences they create. But it's a two-way street,” she said. “Brands must create experiences worth ‘opting in’ to, which means they must adapt to a data-first, AI-driven, hyper-personalized world. Retrofitting old technology won’t get them there. Contentstack EDGE will.”<h3 id="what-makes-edge-rock?">What makes EDGE rock?</h3>We’ve seen a lot of demos from vendors showcasing the breadth of their AI tooling, and some embracing <a target="_blank" href="https://aws.amazon.com/what-is/ai-agents/">the AI agent frontier</a>. There are impressive applications, but few have fully harnessed the potential. Contentstack consistently stood out as a pioneer during the generative AI “Gold Rush,” <a target="_blank" href="https://cmscritic.com/a-closer-look-at-contentstacks-ai-features-with-christine-masters-senior-product-manager">focusing early on high-utility applications</a> that had a meaningful impact on productivity and governance. Now, with EDGE, they’re evolving what it means to be “AI-powered” by baking adaptability into the platform’s core.It's still early from an assessment perspective, but according to the company’s press release, the foundation sounds rock solid. At its core is Contentstack’s brand-aware generative AI and automated workflows – which create, manage, and distribute intelligent content at scale with breathtaking precision.The power of this intelligent content is reinforced by real-time, first-party customer data that’s unified across sources. This helps ensure the delivery of the right message to the right audience across channels – all with incredible accuracy.Advanced analytics also brings the promise of personalization to the next level, allowing brands to deliver content that feels customized for every user without the persistent latency of traditional systems. This includes content and journey analytics and predictive modeling, so brands can deliver highly dynamic and responsive experiences.<h3 id="what’s-next?">What’s next?</h3>Again, it’s early days, but the roadmap sounds promising. Given Contentstack’s past performance, we can anticipate that trusted customers are already in beta and providing feedback. The company plans to showcase EGDE's full capabilities at <a target="_blank" href="https://www.contentstack.com/contentcon">ContentCon 2025</a>, its annual cabal for digital teams and industry leaders, which will take place June 3-5 in Chicago. Expect to hear more from brands already leveraging the platform and deeper dives into how EDGE is being used to drive real results.<h3 id="why-it-matters">Why it matters</h3>When it comes to the DXP marketscape, it feels like we’ve been hearing Walk This Way on repeat. This year’s Gartner MQ codified that change is upon us, and we continue to see that telegraphed across the market. Some of this was precipitated by headless CMSes and legacy DXPs settling on their own view of “composability” to best serve their customers. We initially called this a race to the middle, but it really turned out to be a race to relevance.  We don’t really need an analyst report to tell us that the digital experience topology is shifting. Customers expect more from brands, and we need tools that help us understand their preferences and react in real time – delivering content that’s always on target, always personalized, and always engaging. As I said before, Contentstack EDGE feels more like a statement. Is it indeed a new breed of DXP? Or is it assembling the core components that define our modern definition of a DXP? The acquisition of Lytics certainly satisfied a DXP-level need for customer data, but what makes this different from the other players on the board?The distinction lies in its promise to deliver adaptive experiences, buoyed by its core composability and AI-powered, data-driven decisioning. It’s an ambitious vision, and we need more validation through use cases. But if executed correctly, it could be exactly what brands need to break free from the old model and move toward truly real-time, intelligent engagement.For marketers, developers, and digital leaders who are constantly Livin' on the Edge, the implications could be huge. If EDGE delivers on its promise, it could usher in a future where digital experiences are as dynamic as the audiences they serve. And that’s a Sweet Emotion everyone can headbang to. <hr /><h4 style="text-align:center" id="looking-for-guidance-on-contentstack?-talk-to-an-expert.">Looking for guidance on Contentstack? <a target="_blank" href="https://cmscritic.com/contact">Talk to an expert.</a></h4><hr /><h3 id="upcoming-events">Upcoming Events</h3> <img style="width:30.46%" src="https://cmscritic.com/ms-content/uploads/2024/11/cms-summit-25.png" alt="" /><h4 id="cms-summit-25"><a target="_blank" href="https://www.boye-co.com/conferences/cmssummit25">CMS Summit 25</a></h4>May 13-14, 2025 – Frankfurt, GermanyDon't miss the first European edition of our prestigious international conference dedicated to the global content management community! CMS Summit 25 will bring together top-notch speakers, our renowned learning format, and engaging social events. Hear from leading practitioners like Deutsche Bahn, Dr. Oetker, and more – and join customers, agencies, and CMS vendors as we discuss current trends and what's ahead for the content and digital experience fields. Connect and network at the only vendor-neutral, in-person conference focused on CMS. Space is limited for this exclusive event, <a target="_blank" href="https://www.boye-co.com/conferences/cmssummit25">so book your seats today.</a> <img style="width:31.83%" src="https://cmscritic.com/ms-content/uploads/2025/01/cms-connect-2025-logo.png" alt="" /><h4 id="cms-connect-25"><a target="_blank" href="https://www.boye-co.com/conferences/cmsconnect25">CMS Connect 25</a></h4>August 5-6, 2025 – Montreal, CanadaWe are delighted to present the second annual summer edition of our signature global conference dedicated to the content management community! CMS Connect will be held again in beautiful Montreal, Canada, and feature a unique blend of masterclasses, insightful talks, interactive discussions, impactful learning sessions, and authentic networking opportunities. Join vendors, agencies, and customers from across our industry as we engage and collaborate around the future of content management – and hear from the top thought leaders at the only vendor-neutral, in-person conference exclusively focused on CMS. Space is limited for this event, <a target="_blank" href="https://www.boye-co.com/conferences/cmsconnect25">so book your seats today.</a>

Livin’ on the EDGE? Contentstack’s new ‘Adaptive DXP’ might just rock your world

<hr /> When acclaimed <a target="_blank" href="https://www.nytimes.com/">New York Times</a> columnist <a target="_blank" href="https://www.nytimes.com/by/david-brooks">David Brooks</a> spoke at a college commencement in 2019, he observed two key emotions at play during the event. One was happiness. The other was joy.As he explained <a target="_blank" href="https://www.nytimes.com/2019/05/07/opinion/happiness-joy-emotion.html">in an article</a> recapping his experience, “happiness” usually involves a victory for one's self, usually around personal accomplishments. “Joy,” on the other hand, is the transcendence of self—or as he put it, “the present life gives you as you give away your gifts to others.”Once upon a time, the web was a joyful place to explore. It felt new and undiscovered, a world where almost anything was possible. There were fewer walls and more open spaces, and building experiences felt creatively ambitious.My, how things have changed. In today's world of <a target="_blank" href="https://cmscritic.com/what-is-a-content-management-system-cms">content management,</a> practitioners might struggle to say they’re happy when creating experiences—and even less happy with the CMS tools they use.But are they experiencing joy? When was the last time you felt joyful about managing content? It’s not a trick question. I think most of us in the CMS industry never really stop to think about this distinction. As it turns out, <a target="_blank" href="https://cmscritic.com/products/storyblok">Storyblok</a> has been focusing on that lack of joy—and working to bring it back. That effort has been crystallized by the launch of its new <a target="_blank" href="https://storyblok.com/lp/labs">Storyblok Labs</a>, a place for marketers and developers to get early access to the platform’s latest headless content management innovations. The goal is simple: Help Storyblok users explore and adopt its latest innovations with greater speed, intelligence, and confidence—so they can stay ahead of market trends and learn new ways to outperform competitors. These benefits are delivered in the form of new features that aren't generally available but are free to use and easy to turn on and off.Most importantly, Storyblok has thoughtfully infused joy into its Labs experience, so customers feel a sense of uninhibited wonder as they experiment with new ideas.“Creating content is supposed to be fun and full of possibilities,” said <a target="_blank" href="https://cmscritic.com/storyblok-is-writing-its-next-chapter-with-an-80m-series-c-heres-why-it-matters">Dominik Angerer</a>, CEO of Storyblok. “But for users of legacy CMS platforms, it’s become a slow and frustrating chore filled with restrictions. We believe working with a CMS should be a joyful experience that makes it easy for brands to use content to make a bigger, faster market impact. Storyblok Labs is a natural next step in driving that vision forward.” <h3 id="a-lab-that’s-purpose-built-for-exploration">A lab that’s purpose-built for exploration</h3>I’ve commented in the past on Storyblok’s clean, intuitive, super-sharp interface, which makes using its headless CMS that much more inviting. Thanks to user feedback, its UI has a lot of differentiated value baked into it, and the evolution of Labs was no exception. This is a reflection of the company’s approach to serving the needs of both marketers and developers across its ecosystem."By speaking to our customers, we were able to uncover one result our customers experience when working with Storyblok: how much easier it makes their lives,” said <a target="_blank" href="https://www.linkedin.com/in/julius-hemingway/">Julius Hemingway</a>, Product Marketing Team Manager at Storyblok. “For many, the payoff in how we remove the barriers between developers and marketers has led to much greater productivity, which has been rewarding."On the theme of “ease of use,” Storyblok Labs establishes that in abundance. When first entering the environment, you’re greeted by a suite of tools that prioritize speed, agility, and control – all designed to help users stay ahead of what’s next and pioneer new ways of working with their teams.<figure class="image image-style-align-center image_resized" style="width:89.54%"><img src="https://cmscritic.com/ms-content/uploads/2025/02/image-1740007620258.png" alt="A screenshot of a computer

AI-generated content may be incorrect." /></figure>Storyblok Labs provides an easy on/off capability for test driving new features. Source: Storyblok website. Each new feature in Labs offers a guided walk-through video and an interactive demo (both are high-quality assets). You can easily toggle the features on and off in your space, with higher-level admin controls to manage your team’s access—and important layer of governance that controls the guardrails around exploration.  <figure class="image image-style-align-center image_resized" style="width:87.89%"><img src="https://cmscritic.com/ms-content/uploads/2025/02/image-1740007620515.png" alt="A screenshot of a video chat

AI-generated content may be incorrect." /></figure>Storyblok Labs offers interactive videos, demos, and other feature components. Source: Storyblok website. Within Labs, you can also create a free demo space to test drive any of the new features. And as an early adopter, you get to help shape the product with Storyblok by providing your feedback at the bottom of each feature page. In this sense, it’s paving the roadmap and enhancing Storyblok’s feature set as it develops.  <figure class="image image-style-align-center image_resized" style="width:86.83%"><img src="https://cmscritic.com/ms-content/uploads/2025/02/image-1740007620282.png" alt="A screenshot of a computer

AI-generated content may be incorrect." /></figure>Storyblok Labs allows you to create your own space to explore features. Source: Storyblok website. Here’s a quick snapshot demo of Storyblok Labs:<figure class="media"><div data-oembed-url="https://www.youtube.com/watch?v=eWy5V3XllkU"><div style="position:relative;padding-bottom:100%;height:0;padding-bottom:56.2493%"><iframe src="https://www.youtube.com/embed/eWy5V3XllkU" style="position:absolute;width:100%;height:100%;top:0;left:0" frameborder="0" allow="autoplay; encrypted-media" allowfullscreen></iframe></div></div></figure> <h3 id="new-features-in-the-playground">New features in the playground</h3>While still relatively new, Storyblok Labs is already hosting a few new features that you can start playing with. According to the company, Storyblok Labs will be regularly updated with new features designed to enhance the entire content lifecycle—covering everything from ideation to creation, publishing, and maintenance.Here’s an overview of the features you can test drive today: <h4 id="ideation-room">Ideation Room</h4>Our “ideas” live in lots of different places. Drafts are often scattered across other applications, making it difficult to work together. Ideation Room is a slick workspace where you and your team can centralize everything within Storyblok and rally around the creation and optimization of content—all with the help of AI. <figure class="image image-style-align-center image_resized" style="width:85.21%"><img src="https://cmscritic.com/ms-content/uploads/2025/02/image-1740007619889.png" alt="A screenshot of a computer

AI-generated content may be incorrect." /></figure>Ideation Room provides a familiar interface for collaborating on content. Source: Storyblok website. The first thing to note about Ideation Room is the layout. It feels instantly familiar, like a Word or Google Doc, providing users with a clean canvas for creating. You have a lot of direct domain over adding links, basic styles, and more to your content. You can also leave comments, putting the collaboration features front and center. You can also toggle to <a target="_blank" href="https://www.storyblok.com/docs/editor-guides/visual-editor">Storyblok’s handy Visual Editor</a> to preview how an article will present in its published format as a blog or other content type. This is a cool solution that helps streamline the content creation process.To get more up close and personal, here's a video tour of the tool:<figure class="media"><div data-oembed-url="https://www.youtube.com/watch?v=6-hbLAUDB68"><div style="position:relative;padding-bottom:100%;height:0;padding-bottom:56.2493%"><iframe src="https://www.youtube.com/embed/6-hbLAUDB68" style="position:absolute;width:100%;height:100%;top:0;left:0" frameborder="0" allow="autoplay; encrypted-media" allowfullscreen></iframe></div></div></figure> <h4 id="ai-translations">AI Translations</h4>Translating content into different languages has become an essential tool for many brands and content professionals. Translation and localization services are handled in a multitude of ways, and often with third-party services. With Storyblok’s new AI Translations, you can translate entire pages or individual text fields with just one click—making the entire process less cumbersome to manage. <figure class="image image-style-align-center image_resized" style="width:85.59%"><img src="https://cmscritic.com/ms-content/uploads/2025/02/image-1740007620371.png" alt="A screenshot of a computer

AI-generated content may be incorrect." /></figure>Ideation Room provides a familiar interface for collaborating on content. Source: Storyblok website. AI-powered translation has become a trusted engine for handling multilingual sites, giving content professionals more accurate results when switching languages. Now, having a built-in feature will make the journey much easier for Storyblok users. <h4 id="concept-room-(preview)">Concept Room (Preview)</h4>Currently in preview, the Concept Room will enable users to map out their project structure and visually design their experiences with drag-and-drop tools. You’ll be able to link ideas directly to components in Storyblok’s Visual Editor and bring content to life faster and more efficiently. And like the other features in the Labs, you’ll be able to collaborate more fluidly on the structure of your entire project. You can sign up for launch notifications within Storyblok Labs.<h3 id="the-verdict">The Verdict</h3>“Joy” is fleeting, and any opportunity to capture more of it is a good thing. I think Storyblok’s commitment to delivering delight—through exceptional customer experiences—has served them exceedingly well. Heck, Dominik Angerer <a target="_blank" href="https://cmscritic.com/storyblok-is-writing-its-next-chapter-with-an-80m-series-c-heres-why-it-matters">has personally told me</a> that he’s never had a customer leave because of his product, and that speaks volumes about Storyblok’s culture and customer intimacy.Said more simply: They understand their users. On its surface, Storyblok Labs is a kind of early-adopter skunkwork for rolling out new features. It’s an incubator for experimenting and optimizing its tools for prime time and developing an effective feedback loop within an exclusive channel. But Labs is more than this: It’s an investment in the value of partnerships, a vessel of trust for loyal and emphatic users who are on this journey together and contributing to the evolution of Storyblok’s CMS. It's also a reflection of the company's spirit, and how their people and products are delivering a missing quotient in what we do.As far as the actual features go, I really like the intention of the new Ideation Room. <a target="_blank" href="https://cmscritic.com/copy-and-paste-makes-waste-not-with-pantheons-content-publisher-for-google-docs">I recently reviewed Pantheon’s Content Publisher</a> for Google Docs, and I love the idea that content creators have access to greater choice when it comes to familiar authoring tools. While not an apples-to-apples feature comparison, I dig how Storyblok is supplying a similar canvas for creating and connecting the loose parts of a content ecosystem—and driving it all back to its Visual Editor. In this sense, they’re improving the overall authoring and editing experience and attracting more users to work in its platform across the content lifecycle.Finally, the composable angle can't be overlooked. Storyblok continues to add the right kinds of features while reinforcing its value within composable architectures as the engine for powering digital experiences. Developers continue to have deep control while editors now have robust visual tools for doing their jobs more effectively. The Storyblok Labs “playground” is a great “proving ground” for nurturing these new attributes and gaining valuable insight around impact—particularly as brands build more ambitious solutions. We might not be happy with everything about our CMSes. However, some vendors are trying to think beyond the mundane and help content creators visualize a more joyful experience. As David Brooks observed, joy is all about the “present” life gives you as you give away your gifts to others.Is Storyblok Labs that “gift” to content management? I'd say it's worth exploring. <hr /><h4 style="text-align:center" id="looking-for-guidance-on-storyblok?-talk-to-an-expert.">Looking for guidance on Storyblok? <a target="_blank" href="https://cmscritic.com/contact">Talk to an expert.</a></h4><hr /><h3 id="upcoming-events">Upcoming Events</h3> <img style="width:30.46%" src="https://cmscritic.com/ms-content/uploads/2024/11/cms-summit-25.png" alt="" /><h4 id="cms-summit-25"><a target="_blank" href="https://www.boye-co.com/conferences/cmssummit25">CMS Summit 25</a></h4>May 13-14, 2025 – Frankfurt, GermanyDon't miss the first European edition of our prestigious international conference dedicated to the global content management community! CMS Summit 25 will bring together top-notch speakers, our renowned learning format, and engaging social events. Hear from leading practitioners like Deutsche Bahn, Dr. Oetker, and more – and join customers, agencies, and CMS vendors as we discuss current trends and what's ahead for the content and digital experience fields. Connect and network at the only vendor-neutral, in-person conference focused on CMS. Space is limited for this exclusive event, <a target="_blank" href="https://www.boye-co.com/conferences/cmssummit25">so book your seats today.</a> <img style="width:31.83%" src="https://cmscritic.com/ms-content/uploads/2025/01/cms-connect-2025-logo.png" alt="" /><h4 id="cms-connect-25"><a target="_blank" href="https://www.boye-co.com/conferences/cmsconnect25">CMS Connect 25</a></h4>August 5-6, 2025 – Montreal, CanadaWe are delighted to present the second annual summer edition of our signature global conference dedicated to the content management community! CMS Connect will be held again in beautiful Montreal, Canada, and feature a unique blend of masterclasses, insightful talks, interactive discussions, impactful learning sessions, and authentic networking opportunities. Join vendors, agencies, and customers from across our industry as we engage and collaborate around the future of content management – and hear from the top thought leaders at the only vendor-neutral, in-person conference exclusively focused on CMS. Space is limited for this event, <a target="_blank" href="https://www.boye-co.com/conferences/cmsconnect25">so book your seats today.</a>

Can content management be ‘joyful’ again? Storyblok Labs promises fun and possibility in its innovation playground  

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Hungry for Composable? New Research Shows a Growing Appetite for MACH Technologies

Contentstack just acquired Lytics, a real-time customer data platform. Here’s why it matters

<hr /> It wouldn’t be December without a Christmas story that warms your heart. Especially if it’s three sizes too small. Of course, every good holiday tale needs a protagonist who experiences some magnificent transformation. So let’s start with a little Scrooging before pouring the spiked egg nog.Our merry friends at <a target="_blank" href="https://cmscritic.com/products/storyblok">Storyblok</a>, a headless CMS that has positioned itself simply as a “content management system,” recently published some sobering survey data. The big takeaway: 93% of marketers and developers say their current CMS is falling short of expectations, and a lot of the frustration stems from integrations.To that end, the consensus among survey participants is that platform integration failures could impact revenue this holiday season, a time when brands and retailers are banking on digital commerce to stuff their annual stockings. ‘Twas the nightmare before Christmas? Indeed. And it's likely to result in an urgent call-to-action to improve reliance on the stack – specifically the CMS layer – in 2025. Ho, ho, hold on a minute. It’s not to say that cheeks aren’t rosy in other areas of the digital marketing machine. The study indicated that businesses are spending an average of over $453,000 on martech per year. That’s healthy by any measure, but the effectiveness of that investment could be in jeopardy if <a target="_blank" href="https://cmscritic.com/what-is-a-content-management-system-cms">content management systems</a> aren’t living up to their fullest potential. So what’s a brand to do? It’s not as simple as asking Santa for a solution. According to <a target="_blank" href="https://cmscritic.com/storyblok-is-writing-its-next-chapter-with-an-80m-series-c-heres-why-it-matters">Storyblok’s CEO Dominik Angerer</a>, whom I’ve spoken to multiple times this year, the core challenges can be traced back to legacy systems that lack flexibility and interoperability – and a move to headless could turn that lump of coal into a diamond.“This survey shows that many companies are hitting the limits of their current CMS,” he said. “They are dreaming of a CMS that’s keeping all their systems in sync without constant workarounds.”And dreaming of sugar plum fairies who deliver an easy transition, right? Therein lies part of the problem: moving to a new CMS can be costly and time-consuming, and embracing composable architectures (more the domain of large enterprises) can take years to fully realize. Time is also tight, and organizations need to move quickly, especially when the holiday blitz is a 'Blitzen. This is why many platforms have embraced a multi-CMS ecosystem – with a strong reliance on headless platforms – to roadmap a more holistic solution. But is headless really the panacea for all these challenges? Let’s unwrap some of the data that Storyblok left under the tree.<h3 id="deck-the-halls-with-integration-frustration">Deck the halls with integration frustration</h3>With customers like Adidas, Netflix, and Disney on its roster, Storyblok has cultivated deep insights around use cases and patterns for headless CMS at a global enterprise level. That was clearly a benefit when conducting the research, which reflects how some of the world’s biggest brands feel stymied by outdated legacy tech stacks that can’t keep pace with their evolving needs.For the research itself, Storyblok surveyed 300 IT and marketing leaders at global businesses, a third of which had stated revenues of over $100 million. Participants were asked a range of questions about their company’s CMS with an explicit focus on the arc for integrating new tools and applications as part of their existing tech stack. One important note, which speaks to the reality of the enterprise market and a smidge of headless bias: all surveyed companies in the report use monolithic CMSes. That’s not a shocker, but it’s a relevant assumption that the data might be telegraphed around inherent criticisms of large enterprise CMS and DXP platforms. To that end, 93% of respondents aired grievances, specifically around the limited integration options with other services and tools in their tech stack. Two in five also stated that they are constantly in need of a better integration experience, while a quarter found integrations “difficult,” illustrating the urgency for more flexible solutions.So much for the “seamlessly integrates” tagline that often accompanies the marketing around many platforms in the ecosystem. Humbug.<h3 id="all-i-want-for-christmas-is-up-to-date-content">All I want for Christmas is up-to-date content</h3>Outdated content is an epidemic, particularly for highly distributed global organizations – and it’s not just at the CMS layer. Maintaining up-to-date digital assets has been a precarious function as well, which is why we’ve seen significant investments in <a target="_blank" href="https://cmscritic.com/cloudinary-assets-brings-new-ai-powered-features-to-its-api-first-intelligent-dam">AI-powered capabilities across DAMs and PIMs</a>. As Dominik Angerer stated in <a target="_blank" href="https://cmscritic.com/storyblok-is-writing-its-next-chapter-with-an-80m-series-c-heres-why-it-matters">one of our previous interviews</a>, “A CMS can’t just be a place where your content is sent to die." And yet, it often is for so many companies – something the research also manages to codify. According to the study, frustration over outdated content continues to be a widespread problem. Most respondents reported that 20% to 30% of their CMS content is no longer relevant, with only one-third updating content on a monthly basis – or less. To make matters worse, 37% admitted to not having an audit or update process that works for them. Translation: there’s no reliable governance, which can result not only in poor experiences for users but also financial and even legal liabilities. <h3 id="jingling-with-marketers-and-developers">Jingling with marketers and developers</h3>The elves aren’t playing nicely in the workshop – a fact we’ve been abundantly aware of for quite some time. As headless CMS platforms rose in popularity, marketers were left in the cold, becoming more reliant on developers to modify their digital experiences. At the same time, monolithic CMS and DXP platforms inherited more complexity (often through acquisitions), resulting in a similar paradigm.I’ve been chatting about this with <a target="_blank" href="https://cmscritic.com/uniforms-enterprise-visual-workspace-unifies-content-data-ai-and-technology-in-a-single-cloud-for-marketers">industry leaders like Darren Guarnaccia</a> for the last few years. In 2023, he noted that while composable headless technologies are a boon for developers and technical audiences, “it’s been kind of horrible for the businesses.” This reality underscored the mad rush to add visual building, previewing, and editing capabilities to CMS tooling – from <a target="_blank" href="https://cmscritic.com/optimizely-introduces-new-saas-cms-with-visual-builder-for-marketers">Optimizely</a> to <a target="_blank" href="https://cmscritic.com/agility-cms-web-studio-aims-to-streamline-content-creation-and-collaboration">Agility</a> – and nearly every platform now has it as an expected feature. But these new capabilities are still catching up, and technology isn’t the only sore spot. According to Storyblok’s research, the collaboration between marketers and developers continues to be strained, with 40% saying it’s either “ineffective” or “nonexistent.” That’s a big number, and likely reflects some of the cultural challenges that exist between marketing and IT functions.What’s at the core of this rift? Basic stuff, really. For example, a marketer might want to update a post or make fast edits across multiple pages. Unfortunately, in many legacy CMS deployments, that might require the help of a developer each time (Darren referred to these instances as “tickets,” which those of us with support experience know all too well). This is because certain types of changes in a CMS are often complex and can ripple across an entire site. Of course, this back-and-forth can create huge bottlenecks and delays, utlimately adding months and potentially extra zeroes to the cost of a project. But Dominik feels this is where a modern headless CMS can differentiate and solve the problem. “A headless CMS can eliminate these holdups,” he said. “These flexible, integration-friendly systems meet the needs of both marketers and developers.”<h3 id="last-christmas,-i-gave-you-my-content…">Last Christmas, I gave you my content…</h3>And the very next day? Well, at least some users start a slow, downward slide toward CMS regret. In fairness, the honeymoon might last a little longer. But when you’re sold on the potential of “seamless integrations,” only to find that things aren’t so seamless, it feels like Krampus coming down the chimney. At this time of the year, brands are under increased pressure to drive conversions and sales. Clearly, some teams are disillusioned by their experiences and most of the blame lands in the boots of the tech stack. And yet, the problems persist. Storyblok published a previous study that revealed almost half of all businesses are literally “embarrassed” by their website. Ouch. That same report also found that business leaders estimate a poor website UX leads to $72,000 in lost sales each year.To be sure, there’s some predictable marketer’s lament in all of this (every brand pro is on a quest for what they don’t have). But it does codify how disappointing a legacy CMS experience can be for many users and organizations – despite spending all that previously mentioned cheddar on martech. Looking ahead, integration will continue to scale in importance. This is due to the accelerating growth of new technologies and the persistent need to manage data from multiple systems. According to Storyblok, this must be prioritized – because what’s at stake is the continued erosion of time, money, and resources.There are many choices when it comes to CMS platforms. Most are solid in their own way, and it’s usually not just the architecture or functionality that makes them naughty or nice – it’s how they’re applied as part of a broader stack. In some cases, headless is an ideal solution. But when a decision about any CMS isn’t carefully approached, it can result in a less-than-satisfying outcome.In terms of reaching the limitations, some practitioners might be approaching their problems from the wrong vector – and certain strategies could be employed to resolve the bottlenecks and challenges. In this case, headless CMSes have an advantage when it comes to integrating with other solutions that displace the issues or extend capabilities in the right way. That said, large enterprise DXPs have made significant headway when it comes to delivering more modular solutions for their customers, which can offer some of the same benefits of interoperability and API-driven integration. Do you mine a lump of coal, hoping it keeps burning? Or do you make the leap to something new? This realm of optimization is something that many organizations will be wrestling with as they assess the 2024 holiday season and beyond. The good news: we’re talking about the challenges, and working to overcome them.Who knows? Maybe next Christmas will bring some cheerier numbers. Until then, we'll be making our list and checking it twice. <hr /><h4 style="text-align:center" id="looking-for-guidance-on-storyblok?--talk-to-us.-">Looking for guidance on Storyblok?  <a target="_blank" href="https://cmscritic.com/contact">Talk to us. </a></h4><hr /><h3 id="upcoming-events">Upcoming Events</h3> <img style="width:29.58%" src="https://cmscritic.com/ms-content/uploads/2024/01/cms-kickoff-2025-logo.png" /><h4 id="cms-kickoff-2025"><a href=" https://www.boye-co.com/conferences/cmskickoff25">CMS Kickoff 2025</a></h4>January 14-15, 2025 – Tampa Bay Area, FloridaMeet industry leaders at our third annual CMS Kickoff – the industry's premier global CMS event. Similar to a traditional kickoff, we reflect on recent trends and share stories from the frontlines. Additionally, we will delve into the current happenings and shed light on the future. Prepare for an unparalleled in-person CMS conference experience that will equip you to move things forward. This is an exclusive event – space is limited, <a target="_blank" href="https://www.boye-co.com/conferences/cmskickoff25/tickets">so secure your tickets today.</a> <img style="width:30.46%" src="https://cmscritic.com/ms-content/uploads/2024/11/cms-summit-25.png" alt="" /><h4 id="cms-summit-25"><a target="_blank" href="https://www.boye-co.com/conferences/cmssummit25">CMS Summit 25</a></h4>May 13-14, 2025 – Frankfurt, GermanyDon't miss the first European edition of our prestigious international conference dedicated to the global content management community! CMS Summit 25 will bring together top-notch speakers, our renowned learning format, and engaging social events. Hear from leading practitioners like Deutsche Bahn, Dr. Oetker, and more – and join customers, agencies, and CMS vendors as we discuss current trends and what's ahead for the content and digital experience fields. Connect and network at the only vendor-neutral, in-person conference focused on CMS. Space is limited for this exclusive event, <a target="_blank" href="https://www.boye-co.com/conferences/cmssummit25">so book your seats today.</a>

Legacy CMS leaving a lump of coal in your stacking? Research says the best gift could be headless

<hr /> During a recent <a target="_blank" href="https://cmscritic.com/products/agility">Agility CMS</a> “Ask Me Anything” webinar, I was subjected to a trifecta of “dad jokes” – courtesy of <a target="_blank" href="https://cmscritic.com/playing-to-win-in-the-headless-cms-game-interview-with-joel-varty-cto-at-agility">Joel Varty</a>. In addition to his part-time standup vocation, Joel is the Chief Technology Officer of the Toronto-based headless <a target="_blank" href="https://cmscritic.com/what-is-a-content-management-system-cms">content management system</a>, where he’s spent almost two decades innovating around digital experiences and supporting notable brands like Cineplex, Mitsubishi Electric, and ScotiaBank.As a comically blessed father myself (IMHO), I appreciated his technique and material – especially the closer about a sad math book that couldn’t solve its own problems. Insert rimshot.Dad jokes aside, Joel is as cool as they come on stage. I’ve seen him bake under the hot lights of the now-famous <a target="_blank" href="https://www.boye-co.com/blog/2024/8/kajoo-wins-cmsidol24-montreal">“CMS Idol” competition</a>, and from my perspective, he’s one CTO who keeps his demo muscle in solid shape (I’m sure there’s a dad joke in there). As advertised, Agility’s AMA session effectively “pulled back the curtain” on its new <a target="_blank" href="https://agilitycms.com/product/web-studio">Web Studio,</a> which promises enhanced features for customers to create, preview, and collaborate on web content. Web Studio reflects a tacit transformation we’ve been seeing across the headless CMS market, one where pure-play platforms have been bridging the visual gap. Content creators want a simple UI that enables them to see exactly what their stuff will look like when it’s live. At the same time, they need to collaborate with team members to preview, review, comment on, and approve their pages before publishing. Agility's Web Studio delivers the full monty and then some – with dynamite features already penciled in on the roadmap. The company has flown Web Studio with a few test pilots as part of what it calls its “Ambassador Program,” and the solution is getting solid reviews. As part of the AMA, I got a first-hand tour of Web Studio, and I concur. As billed, it’s a heckuva lot more than just a WYSIWYG editor. The entire experience feels intuitive, elegant, lightweight, and easy to navigate – and fits seamlessly into Agility’s clean, minimal framework while providing easy access to all the essential tooling. <figure class="image image-style-align-center image_resized" style="width:66.45%"><img src="https://cmscritic.com/ms-content/uploads/2024/11/joel-brendan-headshots.jpg" alt="" /></figure>Agility's AMA presenters: Joel Varty, CTO (left), and Brendan Cooney, Senior Manager Joel conducted the webinar with <a target="_blank" href="https://www.linkedin.com/in/bmcooney/">Brendan Cooney</a>, Senior Manager at Agility. They showcased how content creation and teamwork are central to the new experience and woven into its new attributes.A bit of history on the genesis of Web Studio: It began as a feature called Preview Center, which made its debut at the <a target="_blank" href="https://aarhus25.boye-co.com/">Boye Aarhus 2023 Conference</a> and ended up <a target="_blank" href="https://www.boye-co.com/blog/2023/11/agility-wins-the-2023-small-feature-award">winning the event's coveted “Small Feature Award.”</a> The achievement sparked some new thinking – both practical and blue sky – which Joel crystallized during the AMA.“What if Brendan’s typing in a field, and then I’m typing in a field? What happens there? That snowballed into ‘now we need Figma-style comments,’ [and] ‘now we need Google Docs style content editing.’ So it kind of turned into a whole lot of things, which is really exciting for us.”Here’s a snapshot of what I saw, and what you can expect as it rolls out.<h3 id="it’s-a-lot-less-lonely-with-presence">It’s a lot less lonely with Presence</h3>One of the coolest new features in Web Studio is the Presence Indicator, which visually displays an icon of who’s online in the system. With a click, you can jump to the specific page or asset that a person is working on and collaborate in tandem. It’s simple but super handy – and editors are sure to love it.  <figure class="image image-style-align-center image_resized" style="width:83.64%"><img src="https://cmscritic.com/ms-content/uploads/2024/11/agility-web-studio-presence.jpg" alt="" /></figure>The Presence Indicator (appearing at the top of the Agility UI) shows other team members actively working in the system As Joel and Brendan noted, Presence accentuates collaboration in a personal way, making the experience feel like hanging out with friends. By reducing the friction to share and connect within the system, Agility is offering a more human (er… humane?) experience – one that can reduce the challenges around communicating and collaborating.<h3 id="instant-field-locking-and-built-in-commenting">Instant field-locking and built-in commenting</h3>Content collisions are a pain, but version conflicts might be a thing of the past with Web Studio’s slick new field locking feature. Simply slide the lock button into place and you effectively control your session. At the same time, your collaborators can see what fields you’re working on and what changes you’re making in real time. Users can also leave comments with total ease. Just tag a team member with an “@“ and leave a notification, comments, or even reactions. You can also resolve the comment once you reply, making the function more like a task assignment or project management feature. You can also access a full history of comments. All around, it’s definitely a win for users and teams.Once you see the commenting and collaboration tools, it’s logical to thread the needle with other communication tools in the broader ecosystem. As Joel indicated, users can expect both email and Slack notifications in the near future.<h2 id="previews">Previews</h2>Out of the box, Web Studio provides both a staging and preview environment in addition to your live view. It’s all easily within reach. You can also leverage the <a target="_blank" href="https://github.com/agility/web-studio-sdk">Agility Web Studio SDK</a> to decorate the fields and components. Previews also work with pages and content items. A big upgrade: you’ll be able to switch between multiple deployments, an action that's been less flexible in the past in Agility.  <figure class="image image-style-align-center image_resized" style="width:86.64%"><img src="https://cmscritic.com/ms-content/uploads/2024/11/agility-web-studio-preview.jpg" alt="" /></figure>Web Studio provides a seamless preview within Agility as well as easy-to-use commenting features You can also manually expand or collapse your window to preview and inspect different device sizes. That might sound like a simple expectation with most modern CMS UIs, but it's more fluid than you think. The word “silky” comes to mind, and it's worth seeing in action.One other cool benefit is the commenting mode, which allows you to click anywhere and leave comments on your preview. It's just another example of how collaboration has been baked into the foundation of Web Studio.<h3 id="decorating-components">Decorating components</h3>This is where developers can customize their components for editors. As Joel demonstrated in real time, you can access code in Agility to decorate your component fields, making it easier for developers to render changes and empower content creators to do their thing. Once his changes were complete, it was all pushed to <a target="_blank" href="https://vercel.com/">Vercel</a>, and… presto. Ready in minutes.As he noted, it takes a little more time to set up new components the right way, but doing so ultimately enhances the editor experience. Joel reinforced the importance of this vital relationship between developers and content creators, and how it can unleash greater value.  <h3 id="the-critic-consensus">The Critic Consensus</h3>Visual editing and preview capabilities have become an expectation for every headless CMS. But delivering the right mix of capabilities – wrapped in a simple yet satisfying experience – is the real dealmaker. Agility Web Studio offers a differentiated visual experience and a fantastic upgrade to the platform’s easy-to-use interface. With trick features like the Presence capability, users should find it intuitive and (dare I say) fun to interact and collaborate around content. And in the high-pressure, high-stakes world of accelerating your marketing content, finding more productive and rewarding ways to make the journey is a win-win.The collaboration enhancements are slick, and the in-app commenting and task resolution capabilities are sure to please marketers, developers, and content creators alike. The seamless ability to share, review, and approve within Agility should help reduce bottlenecks and laborious back-and-forth emails.From a broader market perspective, headless CMSes continue to appreciate steady demand as fixtures across many RFPs. That’s also why we continue to see new platforms entering the market. While the noise has dampened from the peaks of 2023 and early 2024 (I must have been talking to a new headless platform every week), opportunity and choice continue to drive persistent growth.Generally speaking, choice is good for buyers. But above all, they want confidence and trust – and that’s where platforms like Agility have a key advantage in a sea of sameness. As a veteran player, they’ve amassed a solid track record with globally recognized brands, powering workloads with mission-critical performance and compliance considerations. <h3 id="one-last-note-on-the-‘art-of-the-live-demo’">One last note on the ‘Art of the Live Demo’</h3>No one wants to code in front of other people. It’s a bit like using a public restroom – which, for many people, is fraught with anxiety. When Joel started to manually update a component on the fly, he demonstrated how easy it is to customize. That said, when a few tags went off the rails, he kept his cool and made the whole process feel smooth and authentic. Call it Murphy’s Law, but there’s always a bump or two in the road. The “agility” (see what I did there?) to keep rolling when things don’t go as planned is, in itself, a testament to the presenter. If you’re evaluating a CMS, I still stand by the impact of a live demo from a qualified practitioner – bumps and all. Yes, good documentation is a must-have; ultimately, we're trying to empower our users and get out of the way. But a solid CMS in your composable stack is a critical decision, and Agility is doing it right by emphasizing the human part of its proposition.Speaking of which, you can learn more about Web Studio <a target="_blank" href="https://agilitycms.com/product/web-studio">here</a>. Dad jokes not included. <hr /><h4 style="text-align:center" id="looking-for-guidance-on-agility?--talk-to-us.-">Looking for guidance on Agility?  <a target="_blank" href="https://cmscritic.com/contact">Talk to us. </a></h4><hr /><h3 id="upcoming-events">Upcoming Events</h3> <img style="width:29.58%" src="https://cmscritic.com/ms-content/uploads/2024/01/cms-kickoff-2025-logo.png" /><h4 id="cms-kickoff-2025"><a href=" https://www.boye-co.com/conferences/cmskickoff25">CMS Kickoff 2025</a></h4>January 14-15, 2025 – Tampa Bay Area, FloridaMeet industry leaders at our third annual CMS Kickoff – the industry's premier global CMS event. Similar to a traditional kickoff, we reflect on recent trends and share stories from the frontlines. Additionally, we will delve into the current happenings and shed light on the future. Prepare for an unparalleled in-person CMS conference experience that will equip you to move things forward. This is an exclusive event – space is limited, <a target="_blank" href="https://www.boye-co.com/conferences/cmskickoff25/tickets">so secure your tickets today.</a> <img style="width:30.46%" src="https://cmscritic.com/ms-content/uploads/2024/11/cms-summit-25.png" alt="" /><h4 id="cms-summit-25"><a target="_blank" href="https://www.boye-co.com/conferences/cmssummit25">CMS Summit 25</a></h4>May 13-14, 2025 – Frankfurt, GermanyDon't miss the first European edition of our prestigious international conference dedicated to the global content management community! CMS Summit 25 will bring together top-notch speakers, our renowned learning format, and engaging social events. Hear from leading practitioners like Deutsche Bahn, Dr. Oetker, and more – and join customers, agencies, and CMS vendors as we discuss current trends and what's ahead for the content and digital experience fields. Connect and network at the only vendor-neutral, in-person conference focused on CMS. Space is limited for this exclusive event, <a target="_blank" href="https://www.boye-co.com/conferences/cmssummit25">so book your seats today.</a>

Agility CMS Web Studio Aims to Streamline Content Creation and Collaboration

<hr /> When I spoke to <a target="_blank" href="https://www.linkedin.com/in/mathias-biilmann-christensen-a5a3805/">Mathias Billman</a> recently, the word sanity popped up more than once during our conversation. It wasn’t an off-color reference to the chaos of our modern digital ecosystem, but the evocation of a content management tool that frequently rides alongside <a target="_blank" href="https://cmscritic.com/products/netlify">Netlify</a> – a leading web development platform he co-founded. Of course, this is logical. <a target="_blank" href="https://cmscritic.com/products/sanity">Sanity</a> (I'm referring to the application) offers a number of integrations and connectors for Netlify. But more importantly, Billman is an angel investor in the platform, a clear indicator that he sees Sanity as a transformative resource for composable stacks – where its novel vision as a Content Operating System is proving its value.To its credit, Sanity has carved out a unique position for itself, focusing on content as structured data and cultivating a tacit developer-centricity. It has also earned its place as a trusted solution for big global players like Figma, Puma, AT&amp;T, and Burger King, further validating its impact as enterprises strive for faster, more composable ways to power their digital experiences at scale. The run-up has been solid for Sanity. In 2021, the company <a target="_blank" href="https://techcrunch.com/2021/06/24/sanity-raises-39m-for-its-use-anywhere-approach-to-content-repositories/">closed on a $39 million Series B</a> that heralded its vision for extensible content repositories (and also brought its total raise to nearly $52 million). A year later, they were forging strategic partnerships with <a target="_blank" href="https://www.sanity.io/blog/shopify-invests-in-sanity-connecting-commerce-with-content">the likes of Shopify</a>, nurturing its value across commerce channels. Competition has certainly swelled over the last two years, but Sanity has remained steadfast around its central mission while evolving its messaging. As Sanity proclaims, content is the competitive differentiator for brands, and its <a target="_blank" href="https://www.sanity.io/">Sanity Content Operating System</a> is purpose-built to deliver on that proposition. The platform’s composition of composable APIs with a customizable workspace – along with its Content Lake storage and distribution – provides an elegant model that its peers don't offer (at least not in the same construct). Given the success of its longtail vision and the christening of its Content Operating System, the company is doubling down on the next phase of its evolution. Last week, Sanity announced that it has onboarded the complete team behind <a target="_blank" href="http://begin.com">Begin.com</a> – a company specializing in deploying full-stack web apps to <a target="_blank" href="https://cmscritic.com/products/aws">AWS</a>. If you’re not familiar, Begin was also responsible for creating popular open source frameworks like Architect (<a target="_blank" href="https://github.com/architect">go check it out on Github</a>).Buying Begin’s mindshare is a strategic move, one that reinforces Sanity’s mission to better enable developers and digital leaders. It also deepens its goal of helping customers rethink how they use content and technology to drive growth, particularly at a time when tech budgets are being heavily scrutized around the value quotient. Begin’s CEO, <a target="_blank" href="https://www.linkedin.com/in/brianleroux/">Brian Leroux</a>, seemed bullish about his company’s synthesis with Sanity, and noted in the company’s press release that he sees “a lot of untapped potential in how content can be used.”Sanity's Content Lake, introduced in 2018, disrupted the content management landscape by providing a central hub for integration across channels and platforms. This ignited some early gains for the platform’s offerings, particularly as composability shifted into high gear. Despite the realization of content automation for many of its customers, the full potential of automation has remained, as Leroux pointed out, relatively untapped. With the addition of Begin, Sanity hopes to accelerate its innovation and attain new levels of performance. The Begin team brings deep experience in developing powerful compute and automation capabilities – attributes that will be critical to reducing manual workloads and streamlining content processes. I had a chance to talk with <a target="_blank" href="https://www.linkedin.com/in/magnushillestad">Magnus Hillestad</a>, co-founder and CEO of Sanity, about his plans for Begin. It's worth noting that Hillestad is an ex-finance and private equity guy turned tech start-up leader, thus bringing more of the traditional commercial optics to the founder's role. This is a distinct advantage for the company, one that undoubtedly contributed to its successful capital raising. Aside from the foundational benefits of force multiplying Sanity’s innovation resources, it’s clear that a central impact for customers is greater resiliency and agility in the face of widespread technological change."The Begin team joining us marks a transformative moment for Sanity and for what our customers can expect going forward," he said. “By combining their expertise in compute and modern app deployments with our vision for an automated, resilient content operating system, we're redefining what's possible in content management. This powerful synergy will unlock unprecedented levels of efficiency and innovation for our customers, propelling industries like e-commerce, media and technology into a new era of content operations.”<h3 id="where-to-begin?-with-an-automation-end-game">Where to Begin? With an automation end game</h3>Sanity has been challenging the status quo of content management since coming online in 2018. Sanity’s core philosophy – reflected in its Content Operating System platform – flips the standard CMS narrative by treating content as data, and by connecting and automating systems beyond its central hub. This shift in perception also allows teams to treat content as a more strategic asset for their business.From a developer perspective, the addition of Begin’s resources will provide a number of benefits. This includes the addition of powerful compute resources, giving users the ability to scale extensible content distribution systems with embedded automation.Begin’s heritage as an AWS development house was certainly a key part of the acquisition appeal. By absorbing a cohort of expertise with proven success deploying web apps to the world’s leading cloud, Sanity hoped to imbue its features with next-level scalability – all while mitigating the headaches associated with deploying apps on Sanity.  “The Begin Team's experience building within a 'cloud hyperscaler' environment provides substantial value to our customers through the development of powerful compute capabilities,” he said, “which simplifies the way they build complex content automations. The goal is to enable our customers to easily deploy content operations applications directly on the Sanity Content Operating System, abstracting away much of the complexity.” Hillestad went on to explain that many of Sanity’s customers are setting up content operations applications in their own cloud environments. Given this vector, he believes Sanity can provide a better developer experience by offering an abstracted compute layer, giving customers the option to leverage Sanity for their automation and content ops needs while still allowing direct cloud integrations where needed. “Ultimately, by leveraging the Begin team's capabilities, we aim to empower the same developers who have become superstars at building content workflows in Sanity Studio to also excel at deploying content operations and automation on our platform,” he said. Another stated focus for the Begin team will be the delivery of content infrastructure as code. This will manifest in more powerful tools that help users develop, deploy, and manage advanced content pipelines with greater ease and efficacy.  <h3 id="what-about-content-marketers?">What about content marketers?</h3>As previously noted, Sanity has carved out a reputation for being “developer-friendly.” That might translate to “requires code” for the gaggle of CMS users hungry for less cumbersome, more drag-and-drop-oriented solutions with composable propensities. Many of the now “legacy” headless CMS tools are endeavoring to differentiate their value through visual editing tools. Sanity is already addressing this side of content ops ledger with <a target="_blank" href="https://www.sanity.io/studio">Sanity Studio</a>, which enables a host of visual features like customizable components and block content editing, as well as collaboration and workspace capabilities. On the automation front, it even sports things like intelligent image cropping and scaling. <figure class="image image-style-align-center image_resized" style="width:72.78%"><img src="https://cmscritic.com/ms-content/uploads/2024/11/sanity-collaboration-screenshot.jpg" alt="" /></figure>A mockup of collaboration features in Sanity Studio At the same time, the company maintains a clear pipeline back to the developers with Sanity Studio, allowing users to connect a production-ready content backend to an application. Studio’s customization framework allows for the development of unique content forms, workflows, validation, workspaces, and more – all built using modern web dev patterns that make the journey easier and more efficient. <hr /><h4 style="text-align:center">"The real win is in enabling tighter collaboration between developers and the rest of the content organization to deliver better digital experiences.”</h4><hr /> I wanted to know how Sanity’s investment in Begin would translate into greater value for the broader content operations model – vis-à-vis the marketers and editors driving the content itself. The amplification of compute resources and cloud dimensions are more the domain of DevOps; aside from impacting speed and productivity for editors, what other gains might be on the horizon?As Hillestad pointed out, the acquisition of Begin will take Sanity’s developer offerings to the next level, but the organizational benefits will be very tangible for non-developers as well. “While it's true that Sanity has always put a strong emphasis on being developer-friendly, the benefits of this approach extend far beyond the developer experience,” Hillestad said. “We believe that the most advanced organizations empower their skilled engineers to enable efficient, scalable content operations that drive impactful storytelling.”How will they deliver on this? By enabling content operations within the same system, thus reducing context switching between tools. As Hillestad explained, content strategists and product managers will have an easier path to integrating all related content and data directly into their single source of truth – enabling that richer storytelling potential. “So while speed and productivity gains are certainly part of the equation, the real win is in enabling tighter collaboration between developers and the rest of the content organization to deliver better digital experiences.”<h3 id="what-about-ai?">What about AI?</h3>While the acquisition of Begin is a big deal for Sanity, there’s been significant AI investment from all corners of the CMS landscape. Given its ambitions to evolve the Content Operating System to new levels of performance, I asked Hillestad how is AI playing into his plans – and if Begin’s proximity to <a target="_blank" href="https://cmscritic.com/products/aws">AWS</a> and its <a target="_blank" href="https://aws.amazon.com/bedrock/?gclid=Cj0KCQjwvpy5BhDTARIsAHSilyn-dmseaMQpjDac_WRX0C1ov1es3fdfHFLRdjXEB0OHW_Z7dLGkATIaAjRmEALw_wcB&amp;trk=0eaabb80-ee46-4e73-94ae-368ffb759b62&amp;sc_channel=ps&amp;ef_id=Cj0KCQjwvpy5BhDTARIsAHSilyn-dmseaMQpjDac_WRX0C1ov1es3fdfHFLRdjXEB0OHW_Z7dLGkATIaAjRmEALw_wcB:G:s&amp;s_kwcid=AL!4422!3!692006004682!e!!g!!aws%20bedrock!21048268554!159639952735">Amazon Bedrock</a> or <a target="_blank" href="https://www.anthropic.com/">Anthropic</a> services might be an advantage.  “AI is indeed a significant part of our plans going forward, and the Begin team will play a key role in making AI capabilities more accessible to developers on our platform,” he said. “Sanity already offers several AI-powered tools for our users, leveraging services like <a target="_blank" href="https://openai.com/">OpenAI</a>, Anthropic, and <a target="_blank" href="https://www.pinecone.io/">Pinecone</a>. With the addition of the Begin team, we will make it even easier for developers to build their own custom AI functions and workflows on top of our platform.” As Sanity further develops its AI offerings, Hillestad forecast that it plans to support a wide range of AI services and large language models to give its customers maximum flexibility. “The Begin team's expertise in building developer abstractions will be invaluable as we work to make these powerful AI capabilities more approachable and integrated into the Sanity ecosystem.”<h3 id="why-it-matters">Why it matters</h3>In a marketplace of increasingly commoditized headless offerings, Sanity continues to establish differentiated value with its niche position as a Content Operating System. As it onboards the experience and resources of Begin, it is further investing in a growth angle that will enhance automation, scalability, and performance – perhaps in profound ways. Still, Sanity’s greatest strength could be its main detractor. Developer reliance is part of the resistance for marketing organizations when adopting new tools, and decisions are being driven by composable technologies that now offer a complete range of features that enable editor independence. This is where a developer-centric perception can be a limiting factor. That said, Sanity is effectively bridging the gap. Sanity Studio is the best example of its unification potential, and already provides robust capabilities that stand apart from a UX perspective. While Begin’s cloud and compute resources will inject more integrative fabric into the platform, it would be smart to see equal attention paid to further enhancing the editor experience.Partnering with Netlify and other development platforms is also a key benefit in Sanity’s favor. By expanding its connector libraries and reducing the barriers to entry, it can accelerate content velocity for users and brands as part of a go-to composable stack. Relying on these channels will be key to enhancing visibility and preference. Of course, choice is the biggest challenge for every player on the CMS chessboard. But Sanity has managed to build a solid foundation of differentiation, one that could serve it well as it looks to grow. Adding these new resources is a great way to begin its next chapter.  <hr /> <img style="width:29.58%" src="https://cmscritic.com/ms-content/uploads/2024/01/cms-kickoff-2025-logo.png" /><h4 id="cms-kickoff-2025"><a href=" https://www.boye-co.com/conferences/cmskickoff25">CMS Kickoff 2025</a></h4>January 14-15, 2025 – Tampa Bay Area, FloridaJoin us next January in the Tampa Bay area of Florida for the third annual CMS Kickoff – the industry's premier global event. Similar to a traditional kickoff, we reflect on recent trends and share stories from the frontlines. Additionally, we will delve into the current happenings and shed light on the future. Prepare for an unparalleled in-person CMS conference experience that will equip you to move things forward. This is an exclusive event – space is limited, <a target="_blank" href="https://www.boye-co.com/conferences/cmskickoff25/tickets">so secure your tickets today.</a>

Sanity Acquires Begin Team, Aims to Accelerate the Evolution of its Content Operating System 

<hr /> For brands in any industry, competing on price can be a slippery slope. In some cases, it’s an elevator to the bottom floor – even an indicator of broader commoditization.There’s a case to be made for aggressively grabbing market share if conditions are ripe, like when products are experiencing higher-than-average churn or delivering a poor experience. Sometimes, buyers might already be looking to upgrade to an alternative and simultaneously trim the bottom line. If the timing’s right, a deep discount can lead to quick wins.For <a target="_blank" href="https://cmscritic.com/products/contentstack">Contentstack</a>, the stars are apparently lining up for an ambitious play on price, and they’re throwing down the gauntlet. Yesterday, the composable digital experience platform and enterprise <a target="_blank" href="https://cmscritic.com/what-is-a-content-management-system-cms">headless CMS</a> announced its new <a target="_blank" href="https://explore.contentstack.com/retire-the-legacy">“Retire the Legacy” offer</a>. The program is pointed at brands that feel trapped in their legacy CMS solutions and are struggling with long-standing technical debt entrenched in their marketing tech stacks. “Retire the Legacy” provides a sort of life ring for customers struggling to stand out amidst a brand relevancy crisis – something I’ve spoken about with <a target="_blank" href="https://cmscritic.com/contentstack-raises-57-5-million-in-series-b-round-qa-with-ceo-neha-sampat">Neha Sampat</a>, Contentstack’s founder and CEO, in multiple interviews. This program aims to de-risk the move to a modern DXP for new customers, helping them mitigate the barriers in a meaningful way. "We speak with hundreds of customers every month who are regularly disappointed by their legacy, monolithic CMS," Sampat noted. “These brands want to modernize, but they feel stuck, technologically and contractually. We're taking this all off the table, betting on ourselves and on the power of our technology to reimagine possible for these customers.”Not only is Contentstack banking on its value proposition as a leading composable DXP to move the needle for brands, but it’s also suggesting that customers who move to their platform can reduce their current license fees by 50%.That’s a big number. And, as you might guess, requires a bit of qualification. First, the “Retire the Legacy” offer only applies to customers who have existing DX implementations using <a target="_blank" href="https://cmscritic.com/products/adobe-experience-manager">Adobe Experience Manager</a>, <a target="_blank" href="https://cmscritic.com/products/sitecore">Sitecore</a>, and <a target="_blank" href="https://docs.oracle.com/en/cloud/paas/content-cloud/headless-cms.html">Oracle</a>. There are also explicit terms and conditions, which require attending a demo by December 31st, 2024. You can mull through some of the other T’s &amp; C’s <a target="_blank" href="https://explore.contentstack.com/retire-the-legacy">on their website</a>. Look, platforms are under increasing pressure to grow, particularly when there are expectations from investors to drive returns. It's not a shocker that this trifecta of specific competitors is the focus of this program (they are, indeed, legacy platforms). It tells us a lot about how Contentstack is reading the tea leaves across the competitive landscape, and where they see potential opportunity.Will a deal like this shake enough trees? Here are some things to consider.<h3 id="helping-brands-get-“unstuck”">Helping brands get “unstuck”</h3>Contentstack has consistently framed the existential ecosystem challenges over the last year. Its case is quite clear: brands are mired in the muck, trying to remain relevant in a market of fleeting loyalty, particularly in digital commerce and retail. In my last discussion with Sampat, we even touched on the state of physical stores as businesses drift towards digital. I recommend checking out a few of the recent <a target="_blank" href="https://cocktailsand.substack.com/p/second-serves-a-great-low-abv-cocktail">Cocktails &amp; Commerce</a> newsletters for some sobering stats (see what I did there?)We all know that consumers are being profusely bombarded with marketing detritus from every direction, and standing out is becoming increasingly difficult. Based on one metric from Contentstack, 90% of markets have seen their digital channels lose effectiveness. That’s a hit – and an urgent call to action.To compete in this digital-first world, brands have to deliver dynamic, personalized experiences that are automated and augmented by high-value AI applications. Additionally, marketers can’t be hamstrung by development – they need to be nimble and agile. By answering this call with the right blend of flexibility and scalability, Contentstack is codifying its value by giving brands more control over their destiny.<h3 id="the-whole-enchilada-for-half-the-cost?-">The whole enchilada for half the cost? </h3>With its “Retire the Legacy” program, Contentstack is putting its money where its mouth is – betting on its people, processes, and technology to deliver a sustainable outcome with 50% savings on existing licensing fees. On one hand, it speaks to their well-earned confidence. On the other, depending on the terms of a legacy licensing agreement (this is where the terms and conditions come in), it presents obvious risks. There are multiple dimensions to any deployment; my guess is that they’ve analyzed exactly how to eat the enchilada from every conceivable direction.At the core of its value play is the company’s headless CMS, which has been infused with a wide range of capabilities to support the needs of marketers. This includes some dynamite <a target="_blank" href="https://cmscritic.com/seeing-in-a-headless-world-contentstack-introduces-new-visual-building-capabilities-for-marketers">visual building capabilities</a> – which we covered last month – buoyed by an API-first, cloud-native <a target="_blank" href="https://machalliance.org/mach-technology">MACH architecture</a>. This enables everything from personalization to <a target="_blank" href="https://cmscritic.com/contentstack-fires-up-brand-relevant-ai-powered-personalization-at-contentcon-2024">brand-aware GenAI</a> to enhanced automation and workflows.Underneath it all is the company’s signature <a target="_blank" href="https://www.contentstack.com/customer-care">“No-fail Promise,”</a> part of its Care Without Compromise platform. Powered by people, knowledge-based programs, and a bevy of resources, these vital structures have earned Contentstack a 98% customer satisfaction rating and a 97% customer retention rate. Those are gloat-worthy figures.This dedicated commitment to success is serving them well. <a target="_blank" href="https://www.linkedin.com/in/jguthmann/">Jasmin Guthmann</a>, Head of Contentstack’s corporate communication, states in a video on the site that supporting customers on every step of their composable journey is “just how we operate.” The proof is clear in Contentstack’s numerous success stories with global brands. <figure class="media"><div data-oembed-url="https://www.youtube.com/watch?v=-NZ9keroA5A"><div style="position:relative;padding-bottom:100%;height:0;padding-bottom:56.2493%"><iframe src="https://www.youtube.com/embed/-NZ9keroA5A" style="position:absolute;width:100%;height:100%;top:0;left:0" frameborder="0" allow="autoplay; encrypted-media" allowfullscreen></iframe></div></div></figure> <h3 id="so-what’s-the-real-deal-with-this-deal?">So what’s the real deal with this deal?</h3>I mentioned commoditization in the very beginning. “The Great Rebalancing” has cometh, and most platforms in our market have become… well, universal in what they offer (I guess that word is catching on). It doesn’t mean they do it all, or that everything is in perfect parity. I'd be suspicious of any platform making that claim, and I prefer messaging that clearly details what a product is as much as it isn't. But between the plethora of visual builders, headless capabilities, hosting, etc… many of the pure categorical differentiators have been washed away. That could make price a more pertinent factor.To further confuse the category dilemma, platforms like Contentstack have <a target="_blank" href="https://cmscritic.com/forrester-dxp-wave-2023-vendor-commentary">joined the chorus of DXPs</a> on the analysts’ radars, giving them far more competitive clout in the evaluation matrix. At the same time, legacy vendors have been ebbing further into the land of composability (or a certain definition of the term). That includes Sitecore, which has been making headway with its <a target="_blank" href="https://cmscritic.com/sonic-boom-sitecore-surges-past-500m-in-arr-heres-why-it-matters">XM Cloud</a>.Again, everyone’s ending up in the same place. Where does this land Contentstack? In a solid position – one where it can capitalize on the churn and disappointment that customers have with their legacy products. Even if a vendor is now offering more composable solutions, brands are looking to the future. And for many, these legacy vendors might feel like the past. It’s no mistake that we see AEM, Sitecore, and Oracle (maybe less so) in the competitive crosshairs. They’re big targets, but also the ones fighting their own legacy tech and the old paradigms around licensing. We’re not seeing this offer volleyed at open source platforms or other downstream targets – just the platforms with domain over large enterprise accounts. In this sense, it’s a logical strategy.About that 50% pitch: Sure, it’s a familiar tactic. Will it work? The devil’s in the details, and I think it depends on a number of factors. The real key for Contentstack is selling outcomes and focusing on where it shines. I’ve watched it nail its AI roadmap from the beginning, investing early in high-utility automation and rolling into <a target="_blank" href="https://cmscritic.com/contentstack-fires-up-brand-relevant-ai-powered-personalization-at-contentcon-2024">brand-relevant personalization</a>.Along with its AI-boosted roadmap, bolstering the soft benefits can be critical to expressing its differentiated value. This includes that “No-fail Promise,” which provides more confidence for brands considering a <a target="_blank" href="https://cmscritic.com/mach-alliance-expands-certification-scope-to-include-offerings-within-larger-vendors">MACH strategy</a> – and we know those journeys can be fraught with peril. In this regard, Contentstack has been a sort of glue for MACH stacks, where performance accountability is often an open-ended question.Cutting costs is cool, and it may become a more decisive factor as economic conditions shift. But remember, buyers are smart. Odds are, they’re doing their homework, carefully weighing options beyond just the budget. Can this platform really deliver what I need? Can I compete more effectively? What exactly am I “future-proofed” for?As Contentstack’s CRO <a target="_blank" href="https://www.linkedin.com/in/todd-rathje-b606356/">Todd Rathje</a> observed, brands are entrenched in a battleground that looks nothing like it did in the decades prior. They need an experience edge, and Contentstack has been delivering that in spades and at scale. But even with those advantages, it's a crowded range with more choice – and more confusion. As such, clear is the new clever.CMS vendors have to be flexible with their licensing and pricing models. It’s the SaaS way, and composable is where the traction is. But at the end of the day, it’s really all about the value they deliver. To that end, brands need to carefully consider their goals when making their selections. I like Contentstack. It has many of the pieces it needs to make a strong case in modern composable stacks. Maybe it can snare more share by offering a 50% deal like this, but it might already have 100% of what it needs to keep winning. <hr />Looking for guidance on Contentstack? If you’re evaluating platforms, <a target="_blank" href="https://cmscritic.com/cms-selection-service">talk to us. </a> <h3 id="upcoming-events">Upcoming Events</h3> <img style="width:26.74%" src="https://cmscritic.com/ms-content/uploads/2024/10/sitecore-symposium-logo.png" alt="" /><h4 id="sitecore-symposium-2024"><a href=" https://www.boye-co.com/conferences/cmskickoff25">Sitecore Symposium</a> 2024</h4>October 15-18, 2024 – Nashville, TennesseeStandout digital experiences start here! Sitecore Symposium is the leading industry conference for digital professionals to learn about digital experience management, digital customer experience, and related marketing topics. Featuring 100+ sessions, 40+ top customer brands, and Sitecore's largest gathering of marketing leaders, technologists, and our partner ecosystem. <a target="_blank" href="https://symposium.sitecore.com/">Get your tickets today!</a> <img style="width:29.58%" src="https://cmscritic.com/ms-content/uploads/2024/01/cms-kickoff-2025-logo.png" /><h4 id="cms-kickoff-2025"><a href=" https://www.boye-co.com/conferences/cmskickoff25">CMS Kickoff 2025</a></h4>January 14-15, 2025 – Tampa Bay Area, FloridaJoin us next January in the Tampa Bay area of Florida for the third annual CMS Kickoff – the industry's premier global event. Similar to a traditional kickoff, we reflect on recent trends and share stories from the frontlines. Additionally, we will delve into the current happenings and shed light on the future. Prepare for an unparalleled in-person CMS conference experience that will equip you to move things forward. This is an exclusive event – space is limited, <a target="_blank" href="https://www.boye-co.com/conferences/cmskickoff25/tickets">so secure your tickets today.</a>

Contentstack’s “Retire the Legacy” offers big savings by shedding older CMS tech. What’s behind the deal?

<hr /> They say seeing is believing. And what I’ve seen in 2024 has made this “The Year of Visual Builders and Editors.”Hold your applause. I think the marketers in the room are fainting. But it's true. Going back a bit, we’ve seen the slow and steady march of tools that stitch together the missing visual threads for headless CMSes. The pace has picked up over the last 12 months. I won't debate the vicissitudes of “racing to the middle.” It's been conjured quite enough, thank you. Suffice it to say that headless platforms would inevitably introduce their own visual solutions to balance out the benefits. And why not? It allows them to deliver a more complete and connected experience that's closer to the source. In other words, it’s a good thing. Behind it, of course, is the unintended consequence of rapid innovation. It’s sad that our gushing, omnichannel exuberance for all things decoupled left “the marketing folk” in the dark. They were, after all, kind of essential to the whole content thing.But hey, that’s the beauty of modern technology, right? Even if you rush like Reid Hoffman, it’s never too late to update your product.I’ll hand it to <a target="_blank" href="https://cmscritic.com/products/contentstack">Contentstack</a> for pushing the boulder uphill earlier in the journey. They’re always striving to lead, and the company’s drive to position itself as a “Composable DXP” was a progressive move – one that reflects a deep focus on translating the voice of its customers. I think it’s paying off in dividends, providing a decisive edge as they introduce more features that up the ante for modern enterprises. Now, the company is further mending the marketing fences with the launch of native drag-and-drop visual capabilities in its composable CMS environment. Contentstack’s <a target="_blank" href="https://www.contentstack.com/platforms/visual-building">new Visual Builder</a> is an experience-crafting toolset, combining the benefits of its industry-leading headless CMS with a powerful slate of visual capabilities. Purpose-built for marketers, Visual Builder accelerates workflows, enabling creators to actually see their work – both present and future – in a headless environment. The announcement was made today at <a target="_blank" href="https://www.contentstack.com/contentcon-europe">ContentCon Europe in London</a>, which featured speakers from noteworthy brands like Paula's Choice, LADbible, Miele, and more.To be sure, other platforms across the headless and DXP spectrum are introducing an array of in-app builders and editors. As I said, this year has seen a flurried buzz of announcements surrounding this manner of tooling, which has recently reached a fevered pitch. But Contentstack’s visual tools are just the tip of its proverbial iceberg. Along with its <a target="_blank" href="https://cmscritic.com/what-is-a-content-management-system-cms">headless CMS</a> features, its new Visual Builder is augmented by brand-aware generative AI, personalization, and automation features that truly unlock the value for marketers. "I love that we're overcoming an obstacle for our customers,” said <a target="_blank" href="https://www.linkedin.com/in/nehasampat/">Neha Sampat</a>, founder and CEO of Contentstack. “But what I love even more is how this capability combines with personalization, automation, and GenAI to be true to our North Star: The world's best digital experiences run on Contentstack.”The new visual tools also promise a better authoring experience for users, giving them unmatched clarity around content creation while simplifying and accelerating each step of the process. Marketers stand to gain greater control and flexibility, armed with the ability to see, edit, and manage content with greater ease and accuracy. “We're not focused on one-and-done capabilities,” Sampat explained. “Instead, we work relentlessly toward complete solutions that allow brands – and the marketers and developers within them – to rise above the noise."<h3 id="natively-visualizing-the-possibilities">Natively visualizing the possibilities</h3>As more organizations embrace headless CMS and roll towards composable, the need for business users to visualize their work has increased. The emphasis on backend experience creation has been mired in a swell of complicated planning and trial-and-error processes, all of which impacted the marketer mindset around headless. Contentstack's new Visual Builder aims to solve this problem, offering a complete set of tools for users to create and see their work in real time across any persona. It’s also keenly focused on delivering flexibility and simplicity through a range of features. Perhaps most notable are the drag-and-drop blocks, enabling users to seamlessly create layouts by adding or rearranging predefined content blocks on a page – all without the need for developer support or resources. This can include things like content cards and other components, providing an on-brand, customizable experience that keeps design and brand elements inside the guardrails. <figure class="image image-style-align-center image_resized" style="width:69.76%"><img src="https://cmscritic.com/ms-content/uploads/2024/09/contentstack-dragdropblocks.png" alt="" /></figure>Contentstack's drag-and-drop builder featuring card components The new toolset also offers live and in-line editing capabilities, allowing content creators to make quick edits directly to a page with role-aware permissions for control and accuracy. The contextual UI highlights editable areas like headers and text areas, allowing users to swap images, update copy, and make other changes without breaking format. This is something that traditional web CMSes have offered and has been missing from the headless mix.There’s also a trick timeline feature that provides a chronological view of your content, allowing you to compare versions side by side, collaborate around reviews, and improve the publishing workflow. Audience preview is another key benefit. It enables marketers to see content in real time to know exactly how it will appear in different campaigns or targeted activities. When combined with Contentstack’s Personalize capabilities, it allows marketers to see how content will appear based on customer behavior, experiment results, and other details. <figure class="image image-style-align-center image_resized" style="width:76.94%"><img src="https://cmscritic.com/ms-content/uploads/2024/09/contentstack-audience-segments-2.png" alt="" /></figure>Contentstack's audience preview provides rich controls and personalization capabilities All of the new Visual Builder’s features are deployed on a foundation of strong governance, ensuring that team members have the right level of access and administrators have control over their teams with role-based permissions. <h3 id="powering-experiences-with-ai,-personalization,-and-composability">Powering experiences with AI, personalization, and composability</h3>Today’s announcement at ContentCon London amplifies Contentstack's previous introduction of premium capabilities, all designed to help customers reimagine personalization at scale. This includes the aforementioned <a target="_blank" href="https://www.contentstack.com/platforms/personalize">Contentstack Personalize</a>, which infuses a segmentation and testing engine directly into its CMS to address fragmented content production.On the AI front, Contentstack has already been blazing trails across its digital ecosystem. With its exclusive <a target="_blank" href="https://www.contentstack.com/docs/content-managers/brand-kit/about-brand-kit">Brand Kit capabilities</a>, the company is solving the conundrum around vanilla AI-generated content by making it brand-aware and hyper-relevant to organizations. <a target="_blank" href="https://www.contentstack.com/platforms/automate">Contentstack Automate</a> is another piece of the pie, thwarting the challenges of operationalizing and repeating large volumes of personalized content with greater efficiency. And then there’s the force multiplier of composability throughout the system. With Contentstack, marketers can pull content not just from their CMS, but from other sources like a DAM or PIM to power their experiences at scale. This is reinforced by the platform's MACH-centricity, which enables greater flexibility with open and scalable architectures that allow marketers, developers, and organizations to assemble the right stack for their needs and connect data from almost anywhere. Underscoring all of this innovation is Contentstack’s "no fail" promise to customers. This includes its unique <a target="_blank" href="https://www.contentstack.com/academy/content/ai-accelerator">AI Accelerator program</a>, designed to guide customers from zero to fully deployed with AI in 45 days or less. Contentstack Academy is also part of the knowledge investment, arming business and technical users with the skills and resources they need to build superior content organizations.<h3 id="why-it-matters-">Why it matters </h3>When I last <a target="_blank" href="https://cmscritic.com/contentstack-fires-up-brand-relevant-ai-powered-personalization-at-contentcon-2024">spoke with Neha Sampat and Conor Egan</a>, Contentstack’s VP of Product, they were prepping for ContentCon 2024 in Austin. In addition to the local lure of the event’s destination (also the company’s home base), we discussed their collective vision for AI-powered personalization, and how companies are prioritizing it amidst a brand relevancy crisis.Also stymieing that crisis: a lack of control for marketers to be more proactive and reactive. Despite the many developer-centric benefits of a headless CMS, these talented practitioners need the agility and nimble resources of robust visual building tools to realize their ideas and accelerate time-to-market – and ultimately attain the benefits of what Neha calls “Personalization Reimagined.” I’m not trying to demonize the developer here. Quite the opposite. While adding a visual builder to its feature set serves the marketer’s goals, the real gamechanger is the harmonization of capabilities for both developers and marketers alike – enabling them to collaborate around reusable components that set creators free with a visual drag-and-drop feature that is simple, elegant, and incredibly fast to use.  "Now marketers can build and see what they're doing, which will help them achieve the Holy Grail of personalized digital experiences at scale, faster," said Egan. “But this isn't just a story about enabling marketers. The headless world rests on the shoulders of the modern developer and we've assembled the best tools and learning paths to make that happen.”Now, we’re finally seeing in a headless world – and Contentstack is opening our eyes to what’s possible.   <hr /> <img style="width:29.58%" src="https://cmscritic.com/ms-content/uploads/2024/01/cms-kickoff-2025-logo.png" /><h4 id="cms-kickoff-2025"><a href=" https://www.boye-co.com/conferences/cmskickoff25">CMS Kickoff 2025</a></h4>January 14-15, 2025 – Tampa Bay Area, FloridaJoin us next January in the Tampa Bay area of Florida for the third annual CMS Kickoff – the industry's premier global event. Similar to a traditional kickoff, we reflect on recent trends and share stories from the frontlines. Additionally, we will delve into the current happenings and shed light on the future. Prepare for an unparalleled in-person CMS conference experience that will equip you to move things forward. This is an exclusive event – space is limited, <a target="_blank" href="https://www.boye-co.com/conferences/cmskickoff25/tickets">so secure your tickets today.</a>

Seeing in a Headless World: Contentstack Introduces New Visual Building Capabilities for Marketers

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