Articles - Page 182

Agentic AI for Agencies in 2026

bmckeiver

Created by <a href="https://go.forrester.com/">Forrester</a>, an independent technology and market research company, the Forrester Wave on ECM, much like Gartner’s Magic Quadrant, analyzes particular vendors’ offerings within the document management and content management space.
Forrester is transparent about their methodologies for their Wave on business content services, relaying in-depth information on the processes of their research to prospective buyers.
Additionally, Forrester’s research for its Waves is predicated upon holistic processes, utilizing analysts, research associates, vendor response teams, and customer references to arrive at their findings.
The Wave is parsed into seven milestones: Getting Started; Creating Evaluation Criteria; Selecting Vendors, Inclusion Criteria, and Kickoff; Gathering and Evaluating Data; Scoring; Fact Checking; and Publishing. 
Although document management and business content management services are slightly different facets of information management, they are highly interconnected, and one can be understood through an analysis of another.
<h3> Document Management Points from the Wave</h3>
Forrester focuses more intently on ECM features within vendor solutions than Gartner, noting that core ECM features such as file check-in/checkout, role-based user permissions, file cycle management, and search taxonomy will remain integral to business content and document management services.
In accounting for future ECM trends, the Wave also notes that integration will become increasingly two-sided, or “bidirectional,” meaning that software innovation for programs like Microsoft Office and Salesforce will be increasingly designed to integrate with ECM solutions, whereas prior to this phenomenon it was only document management vendors engineering their software to integrate with third-party software like Salesforce and Microsoft Office.
This will prove beneficial for prospective document management vendors reluctant to buy ECM that does not integrate with software on which the organization already depends.
Forrester aptly refers to this phenomenon as “bidirectional integration.” This bidirectional integration will be an important component of an even broader phenomenon as Forrester sees it: the software landscape adjusting to ECM as ECM has previously adjusted for it.
For organizations interested in using document management and content for sharing, collaboration, and usability, the Wave provides valuable insight on several ECM vendors excelling in these areas.
To solidify the importance of sharing, collaboration, and usability, Forrester notes that stake holders such as regulators and customers are stimulating demand for IT professionals to work on documents and projects outside the geographic location of the walls of the office, making high powered collaboration and file sharing features more essential than ever. 
Additionally, Forrester identifies cloud-based ECM solutions as game-changers for early adopters in many industries—noting that although many organizations start with On-Premise ECM solutions to <a href="http://www.efilecabinet.com/content-management-systems-vs-document-management-systems/">be familiar with ECM technology</a>, it will be useful for prospective buyers to only consider cloud solutions across all industries moving forward. Forrester asserts that the cloud will be increasingly vital with time, and is here to stay, in large part, because of transactional content management.
Forrester also notes that this transactional content phenomenon entails business processes originating outside the organization and are fueled by third parties and customers, while
<h3> Limitations of the Wave</h3>
The Wave weights certain categories based on the research firm’s understanding of prospective buyers’ needs—raising questions about whether research firms understand prospective ECM buyers’ needs well enough to assess them.
On the other hand, some may argue that since Forrester’s customer is, in essence, the person reading their reports, they will take this person’s interest in technologies seriously, striving to provide the most accurate information possible. Furthermore, one may wonder whether Forrester solicited consumer opinion to determine the true needs of prospective buyers.
These trends only further illustrate the trend toward the <a href="http://www.efilecabinet.com/the-consumerization-of-content-navigate-the-change-through-ecm/">consumerization of document management</a> and content management services.

Understanding Document Management in the Forrester Wave Context

mike-johnston

<h3>Simplifying Existing DMS Market Research</h3>
As is the case with all research geared toward helping organizations make purchase decisions, the analyses in the Magic Quadrant and Wave will attempt to summarize market and vendor information quickly before summarizing it thoroughly and in its entirety.
Quick summaries are useful, but oftentimes not all-encompassing. It will be up to prospective DMS buyers to decide whether it is in their best interest to use what may be the easiest means of selecting the <a href="http://www.efilecabinet.com/">best document management system vendor</a> as opposed to relying on several diverse sources, including an internal analysis of their own organization’s needs.
However, both Forrester and Gartner offer more specific research insights for prospective technology buyers than the Wave or Magic Quadrant provide: The Gartner Interactive Magic Quadrant and the Forrester Wave tool each allow prospective document management system buyers to input information specific to their organization, providing more individual assistance in the technology selection than a single report can provide.
However, from this input, not all vendors will be available in the results, so prospective buyers should still explore other options as well.
<h3>Analyzing the Document Management System through Market Research</h3>
Commerce is now driven by content, and without the document management system technology and strategy to transform it into knowledge, information limits organizations. “The Information Age” does not just encompass the proliferation of data creation technologies—it also denotes organizations’ reliance on these technologies in lieu of their ability to derive knowledge from them.
Organizations with <a href="http://blogs.gartner.com/darin-stewart/2013/05/01/big-content-the-unstructured-side-of-big-data/">unstructured content</a> can lose access to this content’s information within a second; as this second transpires, it may become a mistake that takes hours, weeks, months, and perhaps even years to recover from—particularly if this information impacts customer experience or satisfaction. Additionally, losing access to information can also result in opportunity costs, legal costs, and an organizational image that subtracts from the bottom-line.
Document management system delivery models and technologies are changing drastically. Therefore, as DMS vendors spearhead innovation, their contribution to users’ understanding of their solutions is imperative.
Now, going paperless in and of itself is neither a sufficient information management policy nor a means of gaining a competitive advantage for mid- to large-sized organizations: 80% of any given organization’s content is digital—and without DMS’s strategy and technology to automate the structure of this content, your employees will continuously perform the duties of a librarian in one capacity or another—detracting from the revenues to be earned within the scope of their actual roles.
Often, DMS is viewed as an ineffective resolution to the ills of corporate disorganization—one that does not account for the subtleties and nuances of individual roles in the workspace, let alone each organization’s role in its respective industry.
However, no matter what organization you run, the majority of what you do is creating, managing, and processing information through human capital to make informed decisions, and given <a href="http://www.efilecabinet.com/filing-cabinet-software-deployment-mistakes/">proper training and implementation</a>, a document management system provides the features, benefits, and simplicity to expedite the attainment of these results.
Going paperless alone is not the singular value of DMS. Rather, this involves the management of paperless information, because although there may have been an organizational process and storage guidelines when paper was there, uploading and digitizing it without a storage infrastructure has created content chaos in mass—a phenomenon that impinges the productivity of knowledge workers and the economy as a whole alike.
A document management system offers executive leadership and administrators in the fields of education, business, and government the power to extract actionable insights from content.
DMS is designed to support content throughout all lifecycles in an organization at the levels of its <a href="https://www.cmscritic.com/assimilate-a-dms-into-a-modern-it-model/">IT infrastructure and organizational strategy</a>.
Document management is an equalizing technology-leveling the playing field among small to mid-sized organizations striving to compete with larger, paper-dependent ones. In a business climate that is rife with competition and economic uncertainty, organizations must do everything in their power to reduce expenses without sacrificing output, and use of a document management system is one of the foremost ways to effectively achieve this goal.
To learn more about <a href="http://www.efilecabinet.com/what-is-a-document-management-system/">what a document management system is</a>, visit eFileCabinet’s website today.

Understanding the Document Management System through Market Research

Utilizing Third-party Software Integrations
Although it is also a key step in the paperless office software selection process, many third-party software integrations across the vendor pool go underutilized by their users.
Selecting and using software with third-party integration relevant to the organization’s industry is imperative.
For instance, accounting firms should seek solutions with ample <a href="http://www.efilecabinet.com/software-integrations/">Salesforce integration</a>. However, a solution’s integration with more deeply embedded software like Microsoft Office is essential regardless of the industry.
Redefining Organizational Workflow
In order to get the most out of a paperless office software’s workflow feature, testing various workflows that either build upon or challenge the workflow utilized prior to the purchasing of the solution is important in using the collaborative features of the tool.
If emulating a preexisting workflow that does not use the scope of the solution’s workflow in its entirety, it is worth creating a new workflow that does.
Erasing Organizational Knowledge Silos through the Solution
When used as the vendor specifies, an organization’s content will eliminate knowledge silos in both behavioral and technological form.
Behaviorally, many workers in paper-and shared drive-dependent organizations usually spend anywhere from 10% to 20% of their time searching for inaccessibly stored information, whether through filing cabinets or shared drives.
This presents enormous costs to output, even without accounting for the fact that many workers spend time remaking or re-creating documents that are already stored somewhere, but cannot be found. <a href="http://www.efilecabinet.com/office-automation-zonal-update/">This is why Zonal OCR technology</a> in paperless office software provides an immense benefit to knowledge workers struggling to keep their information retrievable.
Extracting Data Driven Insight through Paperless Office Software
Given the present rate of data and information accumulation in organizations, gaining insight about this data and information becomes nearly impossible without technological intervention, and paperless office software is one of the few enterprise technologies that can structure content in a way that imparts, not prevents, insight regarding valuable information.
This provides strategic advantages in relation to competitors, marketing, information governance efficiency, and external auditing.
Relevant Certifications for Paperless Office Software Usage
A Note on Certifications 
Although many content management and information governance authorities issue general certifications, product diversification, including the industry-specific specialization of these vendors, will create a paradigm shift among certifications—with vendors themselves developing certifications specific to their solutions. Until then, the following certifications may give credibility to professionals’ information management skillset across a variety of different paperless office software solutions.
ECM Practitioner, Specialist, and Master Certifications
These certifications, as issued by <a href="http://www.aiim.org/wpfd">AIIM</a>, can be divided into two camps: sales-based certifications and technology-based certifications, with the latter being most beneficial for ECM users and users of similar technologies.
However, both kinds of certifications overlap in developing content needs assessment skills for organizations, and the level of mastery over ECM is indicated by the three certification tiers: ECM Practitioner, ECM Specialist, and ECM Master Course completion.
COMPTIA Certified Document Imaging Architect (CDIA)
The <a href="https://certification.comptia.org/">CompTIA</a> Certified Document Imaging Architect certification provides IT personnel with the means to fully implement paperless office software into preexisting IT structures, including the knowledge to ensure full utilization of the system’s features.
This certification provides insight and training on the more complex facets of electronic information management, such as workflow and workflow assessment.
ARMA Information Governance Professional (IGP)
<a href="http://www.arma.org/">ARMA</a>, as an information governance entity, offers an excellent, general ECM certification that ensures those certified under this specification understand information governance at the intersection of business auditing, information privacy, information technology, records management, and compliance.

Key Elements of Paperless Office Software

Last week, the Solodev team attended Amazon Web Services re:Invent, where some 30,000 engineers, startups, executives, consultants, partners, and techies from around the world converged on the Las Vegas Strip to hear the latest and greatest innovations from the brilliant minds at <a href="https://aws.amazon.com/" target="_blank" rel="noopener noreferrer">Amazon Web Services</a>, the world’s #1 provider of cloud computing services.
Immediately after our arrival in Las Vegas we found ourselves at an airport covered in AWS Branding, the most notable of which was their new SaaS Subscriptions Program, which Solodev was selected to participate in among a select number of partners. After a five-hour flight across the country, we were greeted with the Solodev logo at every turn from the airport all the way to the conference. What an arrival.
Our direction was clear at re:Invent, show the power of Solodev, and how AWS strengthens that power, to the world. Being the 5th booth once entering the exhibition hall, it was difficult to avoid our booth and within seconds of the doors opening, our booth was packed. I observed how energetic and excited everyone was and most of all, curious about all of the AWS Partners and what they did that was so special. For Solodev, the answer to “What do you do?” was simple.
<blockquote>“We’re the only web development platform (CMS) fully optimized for the AWS Cloud and its entire product suite, giving you unparalleled levels of security, scalability, and redundancy while you build, launch, manage, and host amazing websites and mobile apps in the cloud with Solodev.”</blockquote>
AWS CEO Andy Jassy and Amazon CTO Werner Vogels announced a series of new products and services to add to their already impressive product suite, the most game changing of which are the newly announced <a href="https://aws.amazon.com/codebuild/" target="_blank" rel="noopener noreferrer">AWS CodeBuild</a>, a fully managed build service that compiles source code, runs tests, and produces software packages that are ready to deploy, and <a href="https://aws.amazon.com/xray/" target="_blank" rel="noopener noreferrer">AWS X-Ray</a>, which makes it easy for developers to analyze the behavior of their production, distributed applications with end-to-end tracing capabilities. In addition, AWS made tremendous announcements in the Big Data, Serverless Computing, and Artificial Intelligence spaces with the product launches of AWS Glue, Amazon Rekognition, Amazon Athena, Amazon Lex, and Amazon Polly.
On a less technical level, the focus of the conference was on how AWS Partners like Solodev can provide better products and services by leveraging the tremendous power of the AWS Cloud and its entire product suite and the implications this rapidly evolving infrastructure in the cloud can provide both existing, new, and emerging startups and organizations. Several AWS Partners spoke at the conference about how leveraging the AWS Cloud empowered their businesses to scale, streamline their cloud infrastructure, and provide better experiences to customers and expand their businesses faster with the power of Amazon Web Services.
The relationship between AWS and its partners isn’t a one-way street as Werner Vogels, Amazon CTO, stressed the fact that all partner relationships with AWS are mutually beneficial and how important partner feedback is to continuous product innovation at Amazon. “The reality is, we are going to direct business to our partners who are committed and who really understand the platform because our customers want partners who understand the details of our platform.” said AWS CEO Andy Jassy.
With the leading minds of tech at a conference held by the leading provider of the most important piece of the engineering puzzle, cloud infrastructure, in the same place at the same time there was a sense of urgency that agility, artificial intelligence, big data, migration to the cloud, the importance of partnerships, and pushing the cloud to its limits through added layers in cloud infrastructure were at the forefront of the messaging coming from AWS speakers and executives.
Although attending re:Invent was extremely informative we were able to accomplish much more than learning about technology trends, new AWS products, and how our fellow AWS partners had leveraged Amazon’s infrastructure to scale and iterate. Being the only web experience platform for the enterprise built for the AWS Cloud makes us stand out and as a result, we were able to meet with Jeff Barr, Chief Evangelist for Amazon Web Services, who kindly tweeted our Amazon Marketplace listings after finding out about Solodev from a co-worker.
AWS re:Invent also gave us a chance to expand existing partnerships (AWS, New Relic, Atlassian, Cloudability, DataDog, Zenefits) and explore new ones. An unexpected amount of web development shops were falling over each other to learn about how they could use Solodev to manage their clients hundreds and even thousands of websites while others were looking for new CMS platforms to migrate to. The end result, Solodev was named one of the most talked about products debuting at AWS re:Invent 2016 in <a href="http://www.networkworld.com/article/3144911/cloud-computing/cool-tech-at-aws-re-invent.html#slide47" target="_blank" rel="noopener noreferrer">“Cool tech at AWS re:Invent” by Network World</a> within 24 hours of landing.
The major takeaway from the event is that the world has embraced cloud computing and much like the space race of the 1960s, it seems like everyone in tech is competing to build the best cloud products and services available and leverage the power the cloud provides to build amazing products. So it can be broken down like this.
<ul>
<li>If you’re still on premises, you’re behind</li>
<li>If you’re considering the cloud, it’s time to pull the trigger</li>
<li>If you’re already in the cloud, make sure you’re in the best cloud environment</li>
<li>If you’ve mastered the cloud, leverage its power to build new amazing products and services on top of cloud infrastructure</li>
</ul>
Solodev is honored to have gained so much recognition in 2016 from winning a series of web design awards to clinching the <a href="https://www.solodev.com/" target="_blank" rel="noopener noreferrer">People’s Choice Award for Best Cloud CMS</a>. 2016 also saw Solodev named among America’s fastest growing private companies by the Inc. 5000 for the second year in a row as well as being among a select number of AWS partners to join their newly announced SaaS Subscriptions Program. Going into 2017, Solodev has 5 listings on the AWS Marketplace, including our latest build of Solodev for Windows on the AWS Marketplace.
About Solodev
<a href="https://www.solodev.com/" target="_blank" rel="nofollow noopener noreferrer">Solodev</a> is the world’s first on-demand web experience platform created by developers for developers. It allows organizations to create amazing websites with unparalleled levels of security, scalability and total design freedom.

AWS re:Cap: Solodev goes “all in” at AWS re:Invent  2016

Learning about the origin of filing cabinet software can help us to understand it in its contemporary context. John Mancini, the president of the Association for Information and Image Management (AIIM), is one of the world’s leading experts on information management: AIIM recently declared eFileCabinet user Chris Beebe as its paperless office hero for its <a href="http://www.aiim.org/wpfd">World Paper Free Day</a> event.
Mancini notes that the information landscape is comprised of five stages leading up to the development of Enterprise Content Management, document management software, and filing cabinet software as we know these information management mediums today:
1. The Paper-Based Information Era
Mancini maintains that this model was used before the 1950s and was, in large part, the method by which western civilization depicted and documented information in general for most its existence.
2. The Micrographics Era
Mancini asserts that micrographics emerged after the paper-based epoch—emphasizing the photography of paper documents, reducing them in form to microfilm or microfiche. This was arguably the first crucial step toward digitizing information in mass.
Documenting and recording emerged, but paper remained the primary intersection of “organizational processes, information, and people.”
3. The Electronic Records Production (ERP) Era
From the 1960s through the 1980s, the concept of automation was brought to light by leading tech pioneers and innovators. Despite this newfound innovation, paper still held supremacy over the business process. Mancini notes that these solutions, were discussed among and sold only to C-level executives, and were highly expensive and complex. Today, <a href="http://www.efilecabinet.com/paperless-office-infonomics/">filing cabinet software accomplishes a similar feat</a>, but is far more intuitive.
4. The Workflow Era
This is when documentation specialists emerged—and it forced people to look at information management not as something one merely does but as something one also understands–this is particularly true given the volume of information that proliferated during this time. Network area localization spawned this final section leading to our present era: the era where highly sophisticated information management methods were made available via filing cabinet software.
5. The Era of Information Management Sophistication
Mancini declares that beginning in the early 2000s, with the advent of the internet, filing cabinet software emerged to organizations’ benefit. However, it changed drastically throughout this era—beginning as a cluster of simple imaging technologies, with <a href="http://www.efilecabinet.com/the-differences-between-ecm-and-dms/">enterprise content management (ECM)</a> serving as an umbrella nomenclature for anything involving enterprise information management.
Within the past 5 years, however, ECM has become more so a verb (something you do) and less so a noun (something you buy), according to Mancini. As a similar technology, filing cabinet software beholds the same distinction.
For in its verb form, it is largely responsible for de-manual-laboring the organization. Despite blue collar environments being associated with manual labor and the many ills coming with it, relying on paper and disheveled, unstructured information imparts just as many if not more ills (including manual labor within the office) than typical manual labor environments.
With emphasis on visible processes and quantifiable bottom lines, many executives and administrators fail to identify the costliness of hidden processes within an organization—relying on shared drives and/or paper, which is a vessel for immensely multifaceted costs.
Document management technology, however, reduces the manual labor in the organizational process, putting traditionally manualized office processes into the automated, digital, and highly secure and compliance-adherent workflow, collaboration, and storage platforms inherent to the scope of filing cabinet software.
Most organizations relying on paper and traditional information storage processes never realize how inefficient these processes are until they purchase solutions to overthrow them. The time spent handling, sending, locating, and retrieving documents in physical form significantly detracts from the process and cost efficiency. Although this occurs independent of administrators’ consciousness, it is no less detrimental than organizational problems of which administrators are aware and determined to solve.
These demarcations throughout the historical development of enterprise technologies elucidates the difference between cloud storage and more sophisticated solutions: these two very different technologies that are oftentimes confused for the following reasons.
<ul>
<li>Unlike filing cabinet software, cloud storage does not offer workflow, collaboration, enterprise-grade storage capacity, automated deletion, indexing, multi-tiered security features to simplify compliance, all-encompassing role-based user permissions, content lifecycle management, and software integration capabilities</li>
<li>Additionally, the difference between these two technologies and cloud storage is the difference between a digital secretary and a digital filing cabinet—filing cabinet software being the secretary with the ability to handle, manipulate, and alter information on command.</li>
<li>As the enterprise tech era is brought to its fruition and peak growth, information technology will not reach consumerization. Once fully implemented into the <a href="http://giic.org/">organizational infrastructure</a> worldwide, it will no longer be common for consumers to have better technology in the home than they do in the office.</li>
<li>With wearables, mobile phone applications, and consumer-grade software at the helm of software innovation, organizations are asking how they can keep up with the rate of innovation consumers have access to outside of the office, and use of filing cabinet software is one of the many possible answers to this ever-important question.</li>
</ul>

Filing Cabinet Software: Its Role in Information Management's History

<a href="http://www.kentico.com/?utm_source=press_release&amp;utm_medium=link&amp;utm_campaign=pr_g2crowd_Q12016" target="_blank" rel="noopener noreferrer">Kentico Software</a>, makers of an all-in-one CMS, E-commerce, and Online Marketing platform, today announced Kentico 10. The company’s flagship product features a long list of functional improvements all focused on getting digital marketing jobs done faster and more efficiently. It is by far the company’s most enterprise-ready solution to date.
<blockquote>“We see ourselves as being a very different kind of WCM vendor,” said Karol Jarkovsky, Kentico’s Director of Product. “Our view is that it’s not about how many features you can cram into a product, but rather understanding how digital marketers work and building a platform that’s easy for them to use and enables them to get jobs done faster.” He continues, “The last thing we want to do is bog marketers down with flashy but seldom used capabilities. We have, to the contrary, been removing lesser-used features and streamlining our software code for the past several years. The result is that Kentico 10 is a very clean, very elegant solution that’s ready for today’s business enterprise.”</blockquote>
KENTICO 10 FEATURES &amp; CAPABILITIES
Productivity
<ul>
<li>Kentico has spent months observing the way that digital marketers work and built much of what it has learned into Kentico 10. For example, more agile campaign management has been achieved by featuring a single unified control panel from which marketers can design, deploy, and evaluate digital marketing campaigns.</li>
<li>Responsive Images Management – In order to deliver a superior customer experience, personalized content must be delivered through multiple channels including phones, tablets, and a growing list of mobile devices. That means that images need to be resized and rendered in numerous resolutions, color profiles, layouts, and viewports. With Kentico 10, the company has introduced responsive image management. After some initial setup, that means you upload images just once and the system automatically adjusts them for various media.</li>
</ul>
Context
<ul>
<li>With Kentico 10, you can gain insights into activities of your customer base across multiple web properties, enabling cross-site lead scoring and contextual marketing projects. Complete view of visitor interactions across all brands is now supported.</li>
<li>With the Campaign Journey, we allow marketers to track interactions of visitors with the brand during the sequence of steps in the journey. Flexible campaigns allow marketers to change attributes of the running campaign without concluding the campaign or losing any of the data already collected.</li>
<li>The abundance of data makes it difficult for marketers to make sense of it all. During the development of Kentico 10, the company explored different ways to better glean and share insights to both Kentico and non-Kentico users. That’s important because often you are not the only one interested in the data. That’s why Kentico is leveraging its strategic relationship with Microsoft and offering advanced Business Intelligence (BI) capabilities through the Power BI Email Marketing dashboard. This ensures that everyone has access to the same channel intelligence.</li>
</ul>
Performance &amp; Scalability
<ul>
<li>Users will notice a dramatic 50% faster page load and response time of the Kentico environment. This means faster development of digital marketing campaigns and faster deployment of websites. This should be of particular appeal to digital marketing agencies, freeing them to take on more work within the same hours. The bottom line is that with Kentico 10, users will get more jobs done in less time.</li>
<li>Kentico 10 features a tenfold improvement in scalability, supporting over 100 million contacts and over 1 billion marketing activities. This new scale of work, in addition to built-in web farm support, makes Kentico enterprise-ready, and a much more viable option for Global Fortune 500 corporations.</li>
</ul>
Technology
<ul>
<li>Full Implementation of MVC – The <a href="http://asp.net/" target="_blank" rel="noopener noreferrer">ASP.NET</a> Model View Controller (MVC) is the fastest growing developer framework, helping companies to build better performing, more scalable websites. That’s why it was introduced in the last version of the product and is fully implemented in Kentico 10 in both the E-commerce and Online Marketing areas. That means total separation of concerns for all kinds of projects. By using the coupled REST API, Kentico 10 can be used in a variety of use cases as a content repository with the content consumed not only through traditional delivery channels, but also in native mobile apps, and by smart devices and machines to extend the pool of use cases.</li>
<li>Full Deployment of Continuous Integration – One of the challenges that digital agencies face is that every developer has their own instance of the development installation and their own instance of the development base – in effect, their own isolated environment. At the end of the day, they need to share that functionality with the rest of the team. Continuous Integration – the tool that makes this possible – is fully deployed and supports all object types in Kentico 10, enabling you to quickly and easily move objects between environments.</li>
</ul>
Ready for the Enterprise
<blockquote>“With the introduction of Kentico 10, the expansion of our service offerings, and our recent entry into the Gartner Magic Quadrant for WCM, we expect that more Global Fortune 500 companies will take a serious look at Kentico,” commented Founder and CEO Petr Palas. “We have been anticipating that day, and have been working hard to make our products and our business enterprise ready.”</blockquote>
Learn more at <a href="http://www.kentico.com/" target="_blank" rel="nofollow noopener noreferrer">http://www.kentico.com/</a>

Kentico 10 Features Dramatic Advances in Speed and Usability

Fugue, Inc., announced today the immediate availability of the free version of its flagship cloud orchestration product, Fugue. Fugue simplifies common challenges enterprises face when operating in the cloud and mitigates the need for deep domain expertise required to manage massive infrastructure complexity and ensure regulatory compliance. Unlike existing cloud management tools, Fugue provides DevOps engineers with the ability to program and orchestrate the full lifecycle of their entire Amazon Web Services cloud infrastructure service stack across compute, network and storage in a systematic and scalable manner. To access the free version of Fugue, visit <a href="http://www.fugue.co/" target="_blank" rel="noopener noreferrer">www.fugue.co</a>.
<blockquote>
“The free version of Fugue is a fast and frictionless entry point for developers and cloud engineers to begin to easily experience the true benefits of the cloud,” said Fugue Co-founder and CEO Josh Stella. “It is meant to add immediate value to individuals who provision, maintain, operate and terminate cloud environments on a routine basis.” 
</blockquote>
The free version of Fugue is ideal for development, testing, and staging environments, and for those just getting started with the cloud. A single user can provision and orchestrate multiple cloud environments in an AWS account and Fugue actively manages infrastructure state and corrects for configuration drift. Free Fugue comes with email support and online documentation. There is an option to increase the level of support at-cost.
“There is broad agreement that the future of IT is cloud computing—Fugue is right in the middle of that future,” said Peter Christy, Research Director with 451 Research. Fugue is currently working with Fortune 100 customers to bring advanced cloud operations capabilities in the areas of team collaboration and next-generation enforcement of regulatory compliance and custom policies to market in early 2017.
“The free version of Fugue provides an elegantly designed way to explore achieving what we all seek: a high-confidence, codified, and orchestrated infrastructure,” said Rob Daly, CEO of Stelligent, an AWS Premier Consulting Partner. “Fugue and Stelligent share the same aims for our customers: We want them to be able to increase the speed of innovation delivery, eliminate infrastructure maintenance burdens and ensure enterprise IT standards are continuously met.”
Fugue works with today’s workloads and DevOps toolchains and significantly simplifies a wide range of cloud-native use cases, including immutable infrastructure, container-based and serverless cloud services, microservices and blue/green deployments. 
Fugue consists of three primary components: The Fugue Conductor, a cloud-side system for provisioning and continuously enforcing cloud infrastructure; the Fugue CLI for sending commands to the Conductor; and Ludwig, a compiled, type-safe domain-specific language for composing and validating cloud infrastructure-as-code. Fugue ships with a standard library which includes simple abstractions for declaring a wide variety of cloud infrastructure service configurations. 
Fugue is a Silver Sponsor at the AWS re:Invent conference from November 28 to December 2, 2016 in Las Vegas, Nevada. At the conference, the Fugue team will be demonstrating how Fugue can be used to solve today’s toughest operational challenges in the cloud. To learn more, visit Fugue at booth #918 on the expo floor, or visit<a href="http://www.fugue.co/reinvent-your-cloud" target="_blank" rel="noopener noreferrer">www.fugue.co/reinvent-your-cloud</a>.
About Fugue
Fugue is an innovative system for orchestrating and enforcing cloud infrastructure that radically simplifies cloud operations. Teams can use Fugue to declare the desired state of cloud infrastructure and policies in a collaborative, human-friendly programming language and to automate the provisioning, management and teardown of complex cloud environments and continuously enforce infrastructure state and policy compliance. Fugue has eight patents granted and sixteen pending. The company is privately held and headquartered in Maryland, with investments by New Enterprise Associates, Core Capital Partners and the Maryland Venture Fund. To learn more about the company, visit <a href="https://fugue.co/" target="_blank" rel="noopener noreferrer">https://fugue.co/</a>.

Fugue Launches Free Product for Cloud Infrastructure Orchestration and Enforcement

Call Tracking + AI 

Call Tracking + AI that Turns Calls into Leads

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Here at CMS Critic, we're always looking for ways to help our readers. Based on the number of emails we receive each month from people trying to setup new websites, online stores and blogs, we have decided to start offering some new services. 
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CMS Critic is now offering new services

Solodev, winners of our “Best Cloud CMS” award are pleased to announce that their platform has been completely re-architected for the AWS (Amazon Web Services) Cloud. As such, Solodev customers fully benefit from this incredibly secure, redundant, highly available environment. Customers now have immediate access to Solodev and can spin up new instances of the platform in a fraction of the time at a fraction of the cost, deploying business critical websites in minutes rather than weeks.
When told of their recent win of <a href="/awards/">Best Cloud CMS</a>, Solodev Founder and CTO, Shawn Moore had this to say:
<blockquote>
“We’re honored to have won the people's choice award for Best Cloud CMS. We know there are a lot of strong competitors in our market and our team worked extremely hard to build our state of the art cloud offering.” 
</blockquote>
Solodev will be attending the popular <a href="https://reinvent.awsevents.com/">AWS re:Invent 2016</a> conference next week to showcase their newly optimized platform so be sure to swing by their booth and touch base to learn more about their excellent cloud based offering.
<blockquote>
“Solodev has made huge strides in their efforts to advance their cloud platform and for customers who are looking for a solid, stable and reliable cloud based CMS for their business, Solodev is an excellent option to consider.” said Mike Johnston, founder of CMS Critic.
</blockquote>
To learn more about Solodev, visit them on the web at <a href="https://www.solodev.com/" rel="nofollow noopener noreferrer" target="_blank">https://www.solodev.com/</a>

Solodev CMS, winners of the Best Cloud CMS award, Now Available in the AWS Cloud

A Document management system answers many questions: how do I reduce operating expenses? How do I save money in newfound places for my business? How do I scale back on paper use in my office?
However, the software itself also poses important questions to those who are considering using it. Here eFileCabinet answers many of the most FAQs received from prospective users and new customers alike.
A. Will Software and Strategy Support be an Ongoing, Indefinite Process?
Document management system support will not be an ongoing and indefinite process insomuch as the document management system vendor has a strong support team and product offering. However, irrespective of which document management system a prospective buyer selects, the <a href="https://www.cmscritic.com/document-management-system-strategy-and-execution/">strategy for the technology</a> will always be an ongoing process.
Although software and strategy are highly similar in the sense that a software’s features may provide strategic frameworks in and of themselves, from the organizational perspective, the strategy will always require legwork because the industry in which the organization resides will fluctuate, bringing new demands and challenges, and ultimately shaping the way organizations respond to these fluctuations with a document management system.
B. What Will Data and Content Migration Entail?
Most organizations’ qualitative data can be found in its content and vice versa. Thus, data and content may be treated as one and the same, or merely as “information.” DMS vendors will be able to assist buyers in <a href="http://searchstorage.techtarget.com/definition/data-migration">data migration</a> whether it be to an online, cloud-based solution, a hybrid solution, or an on premise(s) solution.
However, some vendors will not sufficiently address post-installation considerations regarding information migration. Essentially, it is common that once a vendor completes the installation and makes the sale, further guidance is not provided to the <a href="http://www.efilecabinet.com/case-studies/">document management system user</a>.
For instance, a particularly common issue post installation is the vendor’s failure to warn organizations against using old storage and data methods (like the shared drive) that the DMS was purchased to supplant. Employees are creatures of habit just as they are outside the office, and will continue relying on overlearned storage tactics, procedures, and protocols unless leadership incentivizes buy-in to the new DMS by removing the technology it was designed to replace.
C. Why Would I choose an Electronic Document Management System over An Electronic Document Management Solution (EDMS)?
Several document management system vendors use the terms document management system and EDMS interchangeably, so confusion regarding the terms is understandable. However, there is a distinct difference between EDMS and a document management system, while still relevant in terminology, is not relevant in practice.
The term emerged to account for enterprise imaging innovations made over 15 years ago near the beginning of the millennium. Akin to DMS, the main purpose of EDM was enabling organizations to rely on less paper, store information digitally, and increase the security of their files (albeit the security enhancement of going paperless alone was marginal).
However, the document management system, as noted earlier, encompasses a greater suite of strategies and software bred to accommodate the needs of larger organizations with multiple branches and a greater volume of information, including more stringent compliance objectives and expectations.
D. Why Would I choose a Document Management System over Enterprise Resource Planning (ERP)? 
ERP software is designed to help organizations become data driven, making strategic decisions based on surmised data. Perhaps more akin to DMS than any other technology mentioned in this guide, ERP is better suited for organizations looking to utilize different platforms of the same software in different departments of the organization.
However, a document management system deployment is most useful if deployed organization-wide across all departments—making it a better option for larger organizations wanting to keep all departments informed of each other’s processes and information structures.
Additionally, ERP is designed to account for predetermined information. DMS, however, is robust enough to account for both determined and undetermined information—the latter of these two information types being the most difficult to structuralize into internal processes. Finally, ERP emphasizes delivering solutions in real time: real time being the feature by which technology keeps pace with external processes as they unfold in the environment.
E. Why Would I Choose DMS over Enterprise File Sync and Share (EFSS)? 
Enterprise File Sync and Share <a href="https://www.sharefile.com/?aid=115878241100&amp;src=google&amp;kw=citrix%20sharefile&amp;gclid=CjwKEAiAr4vBBRCG36e415-_l1wSJAAatjJZZ7ehvPhPYsY9E4tkeRKPcE5ofIEZzdNaqY9_MaakrRoCH8Hw_wcB">(EFSS)</a> is the equivalent of what many call cloud storage today, making it a consumer grade technology unfit for use in an enterprise, no matter how small the enterprise may be.
Although many DMS vendors have all the features of a typical EFSS, the value inherent to a document management system does not reside in its EFSS features. Presently, over half of all organizations worldwide rely on EFSS.
F. Why Would I Choose a Document Management System over Enterprise Content Management (ECM)? 
DMS and ECM are two of the most commonly confused enterprise grade technology solutions. ECM mobilizes documents into self-contained content, reducing the time spent organizing materials and clutter—both of which are prevalent issues across industries.
Essentially, DMS facilitates documents’ capacity to self-manage so workers may tend to the more important aspects of organizational functions: decision making, analysis, and revenue-generating processes.
Although the following statistic varies from vendor to vendor and industry to industry, anywhere from one-fifth to one-fourth of a document management system is Enterprise Content Management in its entirety.
This is in large part because although ECM and DMS are distinctly different, they share a variety of technological features—whereas a DMS entails not just technology, but also the strategies by which organizations can effectively use and manipulate content for any given purpose.
For instance, Infosys, a business technology and consulting firm, notes that one-fifth of ECM is comprised of the following document management features: folder-ing, file visibility, file retrieval and search, workflow features, and automated document deletion and retention.
A document management system, however, primarily utilizes business process management, which is a strategy of melding preexisting IT structures and processes into organizations’ DMS usage.
Concomitantly, ECM involves records management (the legal component of enterprise technology and content), web page content management, and information exchange add-ons with more security features than email provides. However, both high-end ECM and a typical DMS can handle millions of documents.
To read more about <a href="http://www.efilecabinet.com/what-is-a-document-management-system/">what a document management system is</a>, visit eFileCabinet’s website.

Document Management FAQs: eFileCabinet Answers

<a href="https://www.pagecloud.com/?utm_source=pressrelease&amp;utm_medium=website&amp;utm_campaign=seriesa" target="_blank" rel="noopener noreferrer">PageCloud®</a>, developer of the world’s most innovative website creation platform, closed its Series A financing round, bringing total funds raised to $11.5 million CAD (~$8.6M USD). Key investors include early-stage venture capital firm Accomplice and trade-finance agency Export Development Canada, as well as notable angel investors from SalesForce.com, LinkedIn, and Shopify. 
<blockquote>
“This funding lets us scale our team and continue to democratize the Web for everyone,” said Craig Fitzpatrick, founder and CEO, PageCloud. “We’re shattering the technical barriers to creating content on the world’s greatest medium: the Internet. For the last 20 years, the Web has been dominated by rigid cookie-cutter templates and labor-intensive manual coding. We’re making it as easy as using a pencil and paper, for everyone with an Internet connection. This new financing is a great vote of confidence from investors who share our vision.”
</blockquote>
PageCloud’s website creation technology, which debuted in the fall of 2015, marks a major change in the way content is created online. It puts control in the user’s hands with a powerful website creation and editing solution that enables anyone to create rich, unique user experiences without requiring any coding knowledge. PageCloud greatly simplifies the process of creating and editing websites, including the complex process of making web content mobile, with intuitive drag and drop functionality.
The $20.1 billion US website creation market hasn’t changed much in the past 15 years, with tools still too technical for most people to use:
<ul>
<li>
70% of website budget and effort still goes into manual coding, but only 1% of the population knows how to code
</li>
<li>
45% of businesses in developed countries still don’t have websites yet, and 2/3 of the planet still isn’t online
</li>
<li>
785 million websites exist today, with 16 million new ones created monthly (or 6 new sites per second)
</li>
</ul>
Since releasing its website creation platform to the public one year ago, PageCloud has acquired more than 15,000 customers in over 130 countries worldwide. This Series A funding will help the company continue to develop the platform and add more groundbreaking functionality, helping anyone create their dream website.
<blockquote>
“We love the PageCloud team’s product-first mentality and that we could find early-adopter users who validated the promise of the tech and the approach. It’s a very big market that hasn’t changed a lot since the advent of the Web, and it’s time for a new, more agile option,” said Jeff Fagnan, founder and general partner, Accomplice. “PageCloud frees people from the shackles of what website creation used to be. It gives non-technical people the ability to build beautiful websites.”
</blockquote>
PageCloud is available now for $24/month, which includes hosting, after a 14-day free trial at <a href="https://www.pagecloud.com/?utm_source=pressrelease&amp;utm_medium=website&amp;utm_campaign=seriesa" target="_blank" rel="noopener noreferrer">www.pagecloud.com</a>.

PageCloud Funded to Change the Web Forever  by Bringing Website Creation to Everyone

If there's one thing that drives everyone nuts, it's spam, especially when it comes to running a website. One of the most common complaints new website owners have is the amount of spam comments, contact form submissions and signups that occur when your website goes live. Without some form of spam prevention, you are in for an administration nightmare. Fortunately, there are plenty of excellent options in existence and today, we're going to list out the ones we think are the best.
<h2>CleanTalk</h2>
Website: <a href="https://cleantalk.org/" rel="nofollow noopener noreferrer" target="_blank">https://cleantalk.org/</a>
CleanTalk is a great service that offers spam protection for websites, forums, online stores and much more. The advantage is that it does not require captchas, questions or anything on the user end of things. The services checks for spam bots and spam in comments, orders, widgets, registrations, bookings, custom web forms, contact emails and much more. It works by sending the request to the cloud and using special algorithms to analyze the requests.
<h2>Akismet</h2>
Website: <a href="https://akismet.com/" rel="nofollow noopener noreferrer" target="_blank">https://akismet.com/</a>
Akismet is the popular spam prevention plugin for WordPress by Automattic. While it's most often used on WordPress installations, a large percentage of web applications also have plugins for it. I'd recommend searching within their plugin directories to see if it's integrated with the software you are using (if you do not run WordPress).
<h2>Captcha</h2>
Website: <a href="http://www.captcha.net/" rel="nofollow noopener noreferrer" target="_blank">http://www.captcha.net/</a>
While Captcha certainly isn't one of my favorite options, I have to admit that in a lot of cases, it works well. I prefer the one that simply asks you to check a box saying that you are not a robot as opposed to the sometimes difficult to read captcha's that come up on some websites. Having said that, it does work in a lot of cases otherwise it wouldn't be so widely used.
<h2>Mollom</h2>
Website: <a href="https://www.mollom.com/" rel="nofollow noopener noreferrer" target="_blank">https://www.mollom.com/</a>
Mollom is a website spam filtering service similar to Cleantalk. It was originally created by Dries Buytaert (founder of Drupal) and his team and is now part of Acquia. Mollom is available for WordPress, Drupal, Radiant, SilverStripe, Java, PHP, Ruby, Python, Perl, .NET and more.
<h2>Sblam!</h2>
Website: <a href="http://sblam.com/en.html" rel="nofollow noopener noreferrer" target="_blank">http://sblam.com/en.html</a>
Sblam! is a web service that blocks spammy posts in blog comments, forums and guestbooks (blocks bots posting adverts for viagra, porn, credit, casinos, etc.). It detects spam server-side and doesn't bother users with any puzzles to retype.
<h2>The Honeypot Technique</h2>
Website: <a href="http://jennamolby.com/how-to-prevent-form-spam-by-using-the-honeypot-technique/" rel="nofollow noopener noreferrer" target="_blank">http://jennamolby.com/how-to-prevent-form-spam-by-using-the-honeypot-technique/</a>
The honeypot technique involves creating a hidden field which only spam bots will see and when they fill it out, you block the submission as normal users wouldn't see it and therefore would not fill it out. Since it's more of a technique than a web service, I've linked to an excellent tutorial I came across that explains how to implement it. Most form plugins have this ability integrated and it should be very easy to find tons of tutorials on the web if the one above doesn't suit your needs.
Did we miss one? Please let us know in the comments below. Also, if you have another method that works for you, we'd love to hear about it!

6 Best Anti-Spam Plugins for your Website

In addition to revealing which document management system features simplify <a href="https://www.cmscritic.com/document-management-system-simplifies-compliance/">compliance</a>, this guide will be helpful in revealing which features make DMS users more efficient while at work.
<h2>Templates</h2>
A template is a document management system’s means of emulating what one has created for either a digital cabinet or folder within a document management platform, and further applying it across other webs of information, reducing the need to manually re-create an existing file structure.
The more intuitive and simple the template, the better its capacity to summon information valuable to employees, and the more readily these employees will be able to find and collaborate through the workflows templates create.
Essentially, templates take the concept of a shared drive, as one would see it on a Windows Desktop, and regenerate it to yield the benefit of automated but user-specified information structuring, resulting in fewer clicks to information structuring.
Document management system vendors should have “erase template” features as well, which erase the template created in a specific area. Templates’ functionality will vary from DMS vendor to DMS vendor, but these functionalities are frequently overlooked, for many DMS users are satisfied with the product despite not having used templates or the benefits they can bring to an organization.
<h2>Enhanced Searching</h2>
When it comes to retrieving information, responses to searches should be limited to match users’ preferred server settings. When perused by the software, default search settings will rest between 1,000 and 1,250 unless specified otherwise by document management system users.
<a href="https://techcrunch.com/2015/06/25/the-future-of-algorithmic-personalization/">Searching algorithm</a> options should include quasi Boolean specifiers with search functions containing “begin with,” “end with,” and “equal to.” Sophisticated search features should also include having simple search and more advanced search options.
<h2>Zonal Optical Character Recognition and Metadata Taxonomy</h2>
Optical Character Recognition (OCR) and metadata are highly interrelated components of all document management system products. In defining their interrelatedness, the following tidbits are useful:
OCR is a scanner’s encoding of handwritten or typed text, and an enterprise-grade document management system should have what is sometimes referred to as <a href="http://www.efilecabinet.com/what-is-zonal-ocr/">“zonal” OCR</a>; this form of Optical Character Recognition allows users to scan, view and digitize specific portions of documents, lending two benefits to users:
<ol>
<li>More storage space for documents and</li>
<li>faster search times for document retrieval, particularly due to how a document management system can simplify and utilize metadata. Based on the OCR of a scanner integrating with a DMS solution, OCR retrieves metadata from scanned documents, helping DMS users store and classify documents as specified by users.</li>
</ol>
Metadata also describes information about digital files, making these digital files easier to retrieve, manage, and audit. Common types of metadata in digital files include but are not limited to specifiers such as author, date created, date modified, users who partake in transactional documents, and file size.
Metadata also opens searches to Boolean search terms like “And” and “Or.” This separates certain documents from others by whether they abide by classification terms. This allows users to find documents they may not otherwise remember the names of.
The benefit of metadata, as it pertains to organization, is keeping employees from storing information in a scattered, inconsistent, and manual fashion. Most information is stored, named, and retrieved through arbitrary means in most organizations not relying on a document management system.
<h2>Full-text Search</h2>
Although zonal OCR enables full-text searches to users’ advantage, whole-text searches are slower, on average, if not used in moderation. For example, to find preselected words in the documents employees are looking for, it not only takes longer to find information, but the information surmised within the DMS solution is more likely to be irrelevant, arbitrary, or impertinent to the searcher’s intentions.
This is because when software scans more text, it increases the probability for confounding phrases and words, even under Boolean search guidelines. For instance, if an employee is searching for a client with the first name “April,” full-text searches may summon calendar events in the month of April instead.
Although metadata is a seemingly complex term, those unfamiliar with it are usually well versed in creating it; for instance, any time one saves a document, he or she is creating or reinforcing metadata, for metadata is simply data describing information about digital files, or “data about data,” making these digital files easier to retrieve, manage, and audit. A DMS solution’s ability to index metadata allows DMS users to specify file components independent of an operating system’s binary, modal, and computerized logic.
<h2>Drag and Drop Functionality</h2>
Arguably the most intuitive way to overthrow the inefficiency of manual processes without sacrificing the intuitiveness of said processes is the drag and drop feature. This feature, although functionally different across document management system products, is common to the internal workings of most DMS. The best document management system vendors will have an <a href="http://www.efilecabinet.com/efilecabinet-sidekick/">instant access icon</a> that readily facilitates this efficiency.
<h2>Automated Workflows</h2>
Workflow is among the most underutilized features of DMS. In fact, many DMS users who are satisfied with the product are often unaware of the benefits automated workflow offers.
Through DMS workflow, managers can specify who collaborates on what documents and projects, automating a desirable process to project and document completion; essentially, workflow visualizes, diagrams, and specifies the order of tasks in a project, making employee accountability, deadlines, and optimal workflow processes easier to gauge, manage, and actualize. The best DMS vendors for small to mid-sized organizations also have email notification features tied to workflow, alerting project members and leaders to when actions or analysis are needed on their end, or when a workflow process has been completed.
Furthermore, a document management system can streamline, diagram, and automate the most complex workflow processes, allowing information cycles to go through multiple rounds between two, three, and even four workers before summoning action from the person responsible in the next phase of the workflow cycle. In other words, workflow is not limited to linear task management, and can accommodate the workflow design standards of any user.
Additionally, one of the most important components of managing workflow within a DMS system are profile-routing features, which allow administrators to predetermine the workflow for each document based on a matching set of values.
When fully implemented and actualized within an organization, the features of workflow can automate in-house processes, an extremely valuable function for knowledge workers in any industry.
<h2>Electronic and Digital Signatures</h2>
For any organization in need of means to send advanced security files, as displayed above with the client-sharing portal feature, an electronic or digital file signature process is also often required, especially with contractual agreements, and use of a digital signature software prevents the need to fax documents back and forth to get signatures.
In general, it should be noted that an electronic signature is the idea of a legally binding signature as upheld by precepts of law, whereas a digital signature is the actual copy of document signed electronically. Please reference the ESIGN Act to learn more about the differences between electronic and digital signatures.
<h2>Structured Query Language (SQL)</h2>
The best document management system vendors will meet SQL standards put forth by the American National Standards Institute. Essentially, a structured query language is used in DMS to communicate with a database. A DMS with a sufficient SQL function will help organizations of all sizes (not just small to mid-sized organizations) better manage very large amounts of files, folders, content, or users, as well as superior performance improvements in searching, template and permission applications, drawer imports from CSV formats, and workflow processing features of DMS solutions.
Many up-to-date document management system vendors have revamped the SQL functions of their solutions in the past two years to create better communication with computer databases, and depending on how much an organization wants to manage its systems, irrespective of its size, selecting the DMS option with the most recent SQL upgrade is beneficial. The optimal grade SQL option for organizations can improve the speed of software functions up to 1,000x—putting the efficiency advantage of <a href="http://www.efilecabinet.com/how-sql-structured-query-language-helps-organizations-better-manage-large-amounts-of-information-within-dms/">enterprise-grade SQLs</a> in perspective.

Document Management System Efficiency Facilitators: An eFileCabinet Guidebook

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