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Down the Agency Rabbit Hole: A Post-Opticon Chat with Chris Kostakis, CTO at Hero Digital

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Optimizely Introduces New SaaS CMS with Visual Builder for Marketers

<hr /> It's a glass-clinking, champagne-drinking moment by all accounts.<a target="_blank" href="https://cmscritic.com/products/optimizely">Optimizely</a>, a leading digital experience platform (DXP), just announced that it has surpassed $400 million in annual recurring revenue after experiencing four consecutive quarters of double-digit growth. Not a bad haul for a company that started life as a CMS in 1994. Back then, it was called <a target="_blank" href="https://en.wikipedia.org/wiki/Episerver">Episerver</a>. The transformation is quite a tale, one that's been 30 years in the making. Episerver had a heck of a ride to the top, becoming an industry-leading <a target="_blank" href="https://cmscritic.com/what-is-a-content-management-system-cms">content management system</a> with a global presence. In 2018, following its acquisition by global software investor <a target="_blank" href="https://www.insightpartners.com/">Insight Partners</a>, the company embarked on a strategic journey to acquire category-leading companies and align its product offerings with the evolving requirements of modern digital teams.Over the past three years, to complement its best-of-breed CMS and better address marketers' needs, the company integrated solutions for content marketing (Welcome), experimentation (Optimizely), and commerce (Insite Software). This new ecosystem of solutions led to a rebrand under the “Optimizely” banner, an appropriate name given the forthcoming focus on optimization as a digital imperative.In 2023, its efforts resulted in a landmark achievement: the launch of <a target="_blank" href="https://www.optimizely.com/company/press/optimizely-one/">Optimizely One</a>. As the industry’s first operating system for marketers, Optimizely One offers a unified workflow – accelerated by AI – to simplify the process of creating, managing, delivering, and optimizing content seamlessly within a single platform. This breakthrough offering has led to a 21% year-over-year growth in multiproduct ARR. On top of that, an astounding 52% of Optimizely’s ARR is attributed to multi-product customers. This reflects the motion of brands as they consolidate their tech stacks into one unified suite to improve (or optimize) the total cost of ownership and reduce martech complexity.“Reaching $400 million in annual recurring revenue is a remarkable accomplishment that proves we are successful in our mission to make marketers’ lives better,” said <a target="_blank" href="https://www.linkedin.com/in/aatzberger/">Alex Atzberger,</a> CEO at Optimizely. “We are immensely grateful to our employees and partners, who have worked tirelessly to deliver the world’s first operating system for marketers. Optimizely has always been at the forefront of delivering exceptional digital experiences – starting with our CMS thirty years ago – and we are excited to continue leading the industry for the next thirty years and beyond." <h3 id="building-value-by-the-numbers">Building value by the numbers</h3>Optimizely's composable solutions are trusted by thousands of companies globally, all with the mission of making marketers' lives better. Over 10,000 businesses deliver their digital experiences with Optimizely, and their increased reliance on the platform further cements its value to marketers.From a performance perspective, Optimizely has put up some impressive numbers. For example: over 70,000 experiments have been completed in the last 12 months – an 18.5% YoY increase – resulting in 390 billion test impressions. Customers have also seen a 24.6% increase in experiment ideas submitted, signaling the rise of collaborative test-and-learn cultures. Additionally, almost 150 customers have gone live on Optimizely's CMS since the beginning of 2023. That's over a 20% increase YoY, and an impressive testament to growing preference in a noisy market with expansive choices. Optimizely has also seen gains with its <a target="_blank" href="https://www.optimizely.com/products/content-marketing/">Content Marketing Platform</a>. Over the last year, usage of its CMP has nearly doubled, with 890,000 tasks and activities completed. This validates that marketers are seeking solutions that support the entire content and campaign lifecycle.One more remarkable data point: Optimizely’s market-leading commerce solutions – available in both SaaS and PaaS – enabled its B2B and B2C customers to complete over 50 million transactions last year.<h3 id="leading-with-industry-analysts">Leading with industry analysts</h3>Optimizely's ARR milestone aligns with several key analyst reports published since the launch of Optimizely One, all of which position them at the top of the market. The company is now recognized as a Leader in nine different analyst reports across each of its content, experimentation, and commerce offerings.These include the recent <a target="_blank" href="https://www.optimizely.com/insights/forrester-b2b-commerce-report/">Forrester Wave: Commerce Solutions for B2B, Q2 2024</a> and <a target="_blank" href="https://www.optimizely.com/insights/gartner-magic-quadrant-for-content-marketing-platforms/">Gartner's 2024 Magic Quadrant for Content Marketing Platforms</a>, where it has been named a Leader the seventh consecutive year – positioned highest for its “Ability to Execute." Optimizely also maintained its Leader position in <a target="_blank" href="https://www.optimizely.com/company/press/gartner-dxp-mq-2024/">Gartner's 2024 Magic Quadrant for DXPs</a> for the fifth consecutive year.Optimizely works with more than 40% of Top 100 Interbrand companies, acting as the operating system for marketing – and the go-to choice for companies like Zoom, Shell, and American Express to drive digital transformation and business growth. This is a contributing factor to its unprecedented ARR achievement. "With three decades of experience investing in high-growth SaaS companies, Insight Partners knows what success and healthy growth metrics look like in software. Optimizely's growth trajectory has been extremely impressive and reflects their enduring commitment to innovation and customer empowerment," said <a target="_blank" href="https://www.linkedin.com/in/adamsberger1/">Adam Berger</a>, Managing Director at Insight Partners. “Not only is achieving this ARR milestone a difficult feat, but the company also has all of the components needed to sustain its strong market position. We're proud to remain a core part of Optimizely’s journey and are excited to see them achieve new milestones along the way.”<h3 id="why-it-matters">Why it matters</h3>With such a trailblazing heritage in content management and digital experience, Optimizely has long been a bellwether for where the CMS and DXP markets are headed. Its industry surface area has evolved to include categories like CMP, but Optimizely's core value always comes back to content – and this is a company that's been shaping the content trajectory since 1994.While Adobe has maintained dominance in some of the relevant analyst channels (like DXP), Optimizely has been closing the gap against Goliath. With the introduction of its Optimizely One solution, it has clearly leveled up and driven demand with customers seeking a more complete solution – the kind that offers composable products that answer their challenges with greater flexibility, choice, and value. That strategy is resulting in significant market and revenue gains.Optimizely has also focused on the marketer as a key audience, starting with its purchase of Welcome in 2021. The added content marketing and digital asset management capabilities have expanded its appeal beyond the more focused lane of CMS while integrating everything within a composable solution. This continues to deliver a competitive edge as brands shift to delivering omnichannel experiences and look to market across a myriad of ecosystems like social media. Just like its name suggests, optimization is central to Optimizely's brand promise. As more companies look to enhance performance through testing and experimentation, Optimizely is already ahead with robust tools and AI features to help teams realize their personalization goals and access meaningful data and analytics from their programs.Optimizely's pace of innovation is clearly aggressive, and needs to be in a tight competitive market where uncertainty is always looming. The addition of new features across its portfolio – including AI – may very well lengthen its lead as customers look for greater scale and automation from their content tools. And with more capital to drive innovation, it can continue to meet and exceed customer expectations in an ever-changing digital world.  <hr /><h3 id="upcoming-conferences">Upcoming conferences</h3> <img style="width:29.67%" src="https://cmscritic.com/ms-content/uploads/2024/01/cms-connect-2024-logo.png" alt="CMS Connect 24 logo" /><h4 id="cms-connect-24"><a target="_blank" href="https://www.boye-co.com/conferences/cmsconnect24">CMS Connect 24</a></h4>August 6-7, 2024 – Montreal, CanadaWe are delighted to present our first annual summer edition of our prestigious international conference dedicated to the global content management community. Join us this August in Montreal, Canada, for a vendor-neutral conference focused on CMS. Tired of impersonal and overwhelming gatherings? Picture this event as a unique blend of masterclasses, insightful talks, interactive discussions, impactful learning sessions, and authentic networking opportunities. <img style="width:29.58%" src="https://cmscritic.com/ms-content/uploads/2024/01/cms-kickoff-2025-logo.png" /><h4 id="cms-kickoff-25"><a target="_blank" href="https://www.boye-co.com/conferences/cmskickoff25/tickets">CMS Kickoff 25</a></h4>January 14-15, 2025 – Tampa Bay Area, FloridaJoin us next January in the Tampa Bay area of Florida for the third annual CMS Kickoff – the industry's premier global event. Similar to a traditional kickoff, we reflect on recent trends and share stories from the frontlines. Additionally, we will delve into the current happenings and shed light on the future. Prepare for an unparalleled in-person CMS conference experience that will equip you to move things forward. This is an exclusive event – space is limited, so secure your tickets today.

Optimizely Surges to $400M ARR, Pegs Growth on Demand for its Marketing Operations System

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<hr /> <a target="_blank" href="https://cmscritic.com/products/optimizely">Optimizely</a>, a digital experience platform provider, just announced a new operating system for marketing practitioners built on its industry-leading DXP: <a target="_blank" href="https://www.optimizely.com/products/">Optimizely One</a>. Comprised of Optimizely’s seamlessly integrated, best-of-breed capabilities – all built with modern SaaS – Optimizely One offers a highly composable architecture, giving organizations the flexibility to choose exactly what they need in their marketing ecosystem. Optimizely One is enriched through a single, unified workflow accelerated by AI, making it simple for marketers to create, manage, deliver, and optimize content all in one place. Secure and scalable, Optimizely One provides teams with the future-proof stack they need to create and optimize digital experiences for their customers.“Marketing is the only remaining enterprise function that doesn’t have a go-to platform, so we designed Optimizely One to be the operating system for marketers,” said <a target="_blank" href="https://www.linkedin.com/in/aatzberger/">Alex Atzberger</a>, CEO of Optimizely. “Content is at the core of every digital experience, and Optimizely One provides exactly what marketers need to orchestrate their content, monetize experiences and experiment across all touchpoints – all enriched through smart workflows and accelerated by AI. The time is now for companies to seize the opportunity to reinvent how marketing, product and growth teams work together to create content-driven digital experiences.”The announcement was made during <a target="_blank" href="https://www.optimizely.com/opticon/">Opticon 2023</a>, the company's annual conference, which is being held this week in San Diego.<h3>Creating choice in a composable world</h3>Up until now, the market has had to make a difficult choice: build a stack that caters more to developers (think open and highly customizable but complex) or practitioners. This challenge has resulted in disparate point solutions that create a lot of overhead costs and disjointed workflows. Additionally, with AI rapidly evolving and its value exponentially growing, it has never been more important to streamline the way content gets created and data gets actioned.   With Optimizely One, customers now have the ability to build a truly composable stack. The platform is fully SaaS, fully decoupled, and highly composable – empowering teams to compose what they need on their own terms. One of the new capabilities is a <a target="_blank" href="https://www.optimizely.com/insights/blog/unveiling-optimizelys-fully-composable-solution-for-content-orchestration/">CMS SaaS Core</a> for designing entire web experiences with a low/no-code interface. Users benefit from automatic upgrades, SLAs, and managed services. Optimizely One also features <a target="_blank" href="https://www.optimizely.com/insights/blog/content-graph-announcement/">Graph</a> capabilities for aggregating content from any source, managing it from a single hub, and delivering it to any channel, app, or device.Additionally, users will have access to a Visual Experience Builder, where they can apply pre-built templates and customer data to create and preview engaging experiences via an all-new, user-friendly editor. A Unified Workflow also connects teams via a fully integrated workflow – from planning to analysis – all based on a single, unified platform. This allows users to log in once and seamlessly navigate across all Optimizely applications. The new Workflow features <a target="_blank" href="https://www.optimizely.com/insights/blog/announcing-experiment-collaboration/">Experiment Collaboration</a> for managing every aspect of your testing and optimization programs with a purpose-built tool, and Omnichannel Authoring for creating content once and pulling it into multiple content types and formats for delivery across channels. <h3>Accelerating digital experiences with the power of AI</h3>While AI has been weaving its way into Optimizely over the last year, it's making a big splash in Optimizely One. The platform embeds both native and external AI capabilities into the entire marketing lifecycle, helping teams work faster and make better decisions. One of the big reveals in Optimizely One is the introduction of Opal, a new identity for Optimizely's AI. By engaging with this service, users can surface insights, review recommendations, create new content, and leverage an AI co-pilot when needed. Optimizely also announced a solution partnership with <a target="_blank" href="https://writer.com/">Writer</a>, a full-stack generative AI platform for enterprises. Combined with the Optimizely Content Marketing Platform (CMP), Writer will provide customers with sophisticated language learning models (LLMs) within the context of their existing marketing workflows. With a strong AI offering that meets B2B needs, the partnership will allow joint customers of Optimizely and Writer to finally harness the power of AI by leveraging the Writer platform to develop content that is relevant, compliant, and consistent with their existing brand tone and voice. <h3>Expanding leadership in experimentation and optimization </h3>Optimizely leverages powerful experimentation capabilities, comprehensive digital commerce tools, and intuitive content management to enable exceptional customer experiences for over 10,000 of the world’s top brands. Proven by its 8 leader recognitions from analyst firms in the last 24 months, Optimizely continues to deliver the industry’s best digital experience solutions With the addition of Optimizely One – and the introduction of new AI capabilities – the company sees tremendous potential for customers across the marketing and digital lifecycle.“We’re continually reinventing the way marketers work, so they can more easily deliver exceptional digital experiences to their customers and drive maximum business impact without having to make any tradeoffs,” said <a target="_blank" href="https://www.linkedin.com/in/rupali/">Rupali Jain</a>, Chief Product Officer at Optimizely. “Optimizely One is a shared operating system that gives teams unprecedented levels of transparency, flexibility, and simplicity to manage their entire marketing lifecycle. With the guidance of Opal and the power of experimentation data, every part of the lifecycle is rooted in science.”

Optimizely Debuts Industry-First Marketing Operating System At Opticon 2023

<hr /> Global business transformation agency <a target="_blank" href="https://usw2.nyl.as/t1/154/29ddxp9gsglii7j8p6mnwli8g/3/b2c82cff406369556a3108d566bce2ae32384d8263ed2551e674dfd054ba5201">Valtech</a> today announced it has developed the first connector to act as a bridge between <a target="_blank" href="https://cmscritic.com/salesforce-unveils-composable-storefront-a-digital-commerce-solution-to-help-retailers-go-headless-fast">Salesforce Commerce Cloud</a> and leading experimentation and digital experience platform <a target="_blank" href="https://usw2.nyl.as/t1/154/29ddxp9gsglii7j8p6mnwli8g/4/82e0e9974cb7f5ba9f69d8830a681273ea0299dd8bdd3a46bbcd62caf449f268">Optimizely</a>. The new connector allows businesses within B2C retail commerce to easily synchronize their products, catalogs, content, and other relevant information between the two platforms. By integrating the connector, businesses eliminate the need for manual data transfers and ensure real-time data consistency, leading to faster time-to-market and the ability to deliver personalized e-commerce experiences to customers. "We’re seeing businesses in B2C retail commerce face various challenges," said <a target="_blank" href="https://www.linkedin.com/in/janaka-fernando-omvp/">Janaka Fernando</a>, Director of Optimizely Practice at Valtech. “They’re reaching a marketing and merchandising dead-end, hitting a wall when it comes to personalization and experimentation, and dealing with lengthy upgrades or migrations of existing Commerce Cloud implementations. The market is changing at an accelerated speed as consumer expectations rise. We launched this connector with Optimizely to help businesses maintain pace with these changes and truly elevate their customer experiences. Our partnership shows that when industry technology players work together, they enable an exciting future for experience innovation."<h3>Increased demand for personalization </h3>According to Salesforce’s <a target="_blank" href="https://usw2.nyl.as/t1/154/29ddxp9gsglii7j8p6mnwli8g/5/bdeffd47c9295c8f8febf849f84c7d733a6286340a8e3e51e1a01f13b9cc2e44">State of the Connected Customer</a> report, 52% of customers expect offers to always be personalized – up from 49% in 2019. As a result, <a target="_blank" href="https://usw2.nyl.as/t1/154/29ddxp9gsglii7j8p6mnwli8g/6/775a7837875a417c5d72d0b2766fbe85cc9b782c9badd2a8dfe93b84a727cced">most retailers</a> (56%) are prioritizing technology that enables customized experiences. With the help of the connector, businesses can leverage advanced <a target="_blank" href="https://cmscritic.com/what-is-a-content-management-system-cms">CMS</a>, experimentation, targeting, and personalization capabilities to optimize their websites or apps, drive better customer experiences, and improve business outcomes. "Valtech's Optimizely to Salesforce Commerce Connector seamlessly unifies two powerful platforms, offering our joint customers an unparalleled blend of capabilities,” said <a target="_blank" href="https://www.linkedin.com/in/anielsud/">Aniel Sud</a>, Chief Technology Officer at Optimizely. “Valtech has created an exceptional opportunity for Salesforce Commerce clients, addressing challenges related to customer data activation, personalization, experimentation, and marketing agility, while harnessing the added value of Optimizely. We’re excited to see how this new offering will streamline processes, elevate customer experiences, and drive revenue growth for our clients."  <h3>Powering commerce with CMS</h3>Interestingly, the connector was born from Valtech’s work with a global fashion footwear brand. At its core, the technology enables merchandising opportunities via the CMS by syncing the Salesforce product catalog with Optimizely. It also gives editors rich and highly flexible digital experience management by effortlessly serving Optimizely CMS content through Salesforce Commerce Cloud. All of these benefits provide businesses with the ability to personalize their engagements using real-time customer segments and achieve faster time-to-market.In terms of performance, the connector accelerates a typical project from start to dev completion within 60 days. Once deployed, it synchronizes a typical 4,500-product catalog in 5 minutes and keeps it up to date so marketers can focus on merchandising. Content from Optimizely to Salesforce Commerce Cloud can be loaded in milliseconds, providing a fast response to optimize performance. Real-time personalization can also be delivered using ODP segments to the client – without any performance costs. The development of the connector was a joint venture between Optimizely and Valtech, and has been validated by their internal SMEs. It complements other accelerators that Valtech is developing for Salesforce. While Valtech will be performing customer implementations, they are currently verifying it through Optimizely’s Marketplace.The accelerator is currently accepting early access participants and will be available for GA by the end of this year. <h3>Announced at Opticon 2023</h3>The new connector was announced today at <a target="_blank" href="https://www.optimizely.com/opticon/">Opticon San Diego 2023</a>, where Valtech is conducting live demos. According to Fernando, the company is bullish about the connector's potential to help both existing customers and new prospects – not just in B2C, but B2B as well.“This is a tremendous opportunity for Valtech to grow its footprint in the market. It will of course be beneficial for existing customers, but will also be an excellent way to help us improve the customer experience and increase conversion and operational efficiency for new Salesforce customers.”There's also a plan to make the connector available to other CMS platforms in the future. Valtech's marketing science practice is already implementing Optimizely experimentation with other platforms. “We’re driven to continue to innovate in this space and use our learnings across all platforms,” Fernando said, “and we expect to do so with this accelerator as well.”In addition to demoing the connector at Opticon San Diego, Valtech will also be presenting at Opticon London and Opticon Stockholm. More details can be found <a target="_blank" href="https://usw2.nyl.as/t1/154/29ddxp9gsglii7j8p6mnwli8g/7/f3f26b20b817b396c425a51f43389be1a7e708a9e2a210f66856b9bef9f55ece">here</a>.

Valtech Launches First Connector to Seamlessly Integrate Salesforce Commerce Cloud with Optimizely

<a href="https://www.cmscritic.com/shock-and-awe-adobe-to-acquire-ui-design-platform-figma-for-20-billion/">Adobe</a>, <a href="https://www.cmscritic.com/acquia-and-the-art-of-the-possible-interview-with-chief-market-officer-jennifer-griffin-smith/">Acquia</a>, and <a href="https://www.cmscritic.com/optimizely-integrates-b2b-commerce-cloud-and-content-cloud-combines-headless-commerce-with-cms/">Optimizely</a> are Leaders in the latest <a href="https://www.forrester.com/report/the-forrester-wave-tm-content-management-systems-q3-2023/RES178520" target="_blank">Forrester Wave: Content Management Systems, Q3 2023</a> – a quarterly report published by one of the most prestigious and respected analyst firms in the technology industry.
The report, published today, provides a glimpse of where CMS platforms are positioned. Forrester ranks companies on a visual graph across several concentric strata: Challengers, Contenders, Strong Performers, and Leaders. A CMS platform’s position is then determined based on criteria reflecting its offering strength, strategy, and market presence.
<h2>Leading the CMS category </h2>
According to a <a href="https://www.businesswire.com/news/home/20230822212172/en/Acquia-Named-a-Leader-in-Content-Management-Systems-Report-by-Independent-Research-Firm" target="_blank">press release from Acquia </a>– one of the three platforms in the Leader category – the Q3 Forrester Wave report evaluated 10 CMS providers based on 26 criteria, focusing on the aforementioned criteria.
The report cited that “Acquia performs the strongest in low-code/no-code, translations for global content deliveries, and back-end extensibility – all supported by strong practitioner and developer programs.” The company earned the highest possible scores in the architecture (extensibility and configuration), practitioner and developer communities, partner ecosystem, and global delivery strategy criteria.
Optimizely, another Leader, also <a href="https://www.prnewswire.com/news-releases/optimizely-named-a-leader-in-content-management-systems-by-industry-research-firm-301908245.html" target="_blank">issued a press release</a> about its position. The Forrester report stated that the platform "performs very well in personalization, A/B testing, and translation and localizations."
Additionally, the report indicated Optimizely's CMS "excels at depth of content and audience analytics off the shelf (no additional licensing) and a strong ability to scale content delivery through its partnership with <a href="https://www.cmscritic.com/contentstack-offers-microsoft-azure-becomes-only-multi-cloud-saas-cms-qa-with-cto-nishant-patel/">Microsoft Azure</a> and its cloud-native architecture."
<h2>Contentstack drives strong performance</h2>
While the Leader category remains the domain of large enterprise DXPs, <a href="https://www.cmscritic.com/top-free-headless-cms-platforms/">headless</a> CMS players are gaining ground. Case in point: <a href="https://www.cmscritic.com/contentstack-raises-57-5-million-in-series-b-round-qa-with-ceo-neha-sampat/">Contentstack</a>.
Buoyed by its <a href="https://www.cmscritic.com/new-mach-alliance-maturity-assessment-tool-helps-organizations-evaluate-their-mach-readiness/">MACH</a> (Microservices, APIs, Cloud-native SaaS, Headless) focus and composable approach – along with best-in-class, turnkey, no-code integrations – the company is leading the Strong Performer category in the Forrester Wave report.
According to an article on the <a href="https://www.contentstack.com/resources/report/forrester-wave-report-2023?utm_medium=email-newsletter&amp;utm_source=marketo&amp;utm_campaign=2023-23-08-august-monthly-newsletter&amp;mkt_tok=NDg5LVdOSS0zODMAAAGNwg2flcZin6FEq-r-0_FcJUMeWdg_wzl49C_gzpN1gvxH7TnAnUakU4Mp4aFsa52WTa2dI1bZs97lBpqwBgmvq3Ivq1I0p0AUV9BkNOClolY" target="_blank">Contentstack website</a>, the report stated that “Contentstack performs well in several categories but shines in its ease of back-end extensibility through turnkey integrations, coupled with global deployments.”
Along with its MACH posture, the report also noted that “as a founding member of the <a href="https://www.cmscritic.com/the-future-is-composable-a-conversation-with-new-mach-alliance-president-casper-rasmussen/">MACH Alliance,</a> it excels in innovation, global delivery, and a straightforward pricing model.”
<a href="https://www.cmscritic.com/what-contentfuls-175m-investment-round-means-for-the-future-of-cms/">Contentful</a>, another headless platform, also scored as a Strong Performer in the report.
<h2>A broad CMS field from headless to open source</h2>
While a presumed crop of DXPs dominated the top of the mountain, headless players and managed open source platforms like <a href="https://www.cmscritic.com/cms-monthly-recap-wordpress-acquires-parse-ly-siteimprove-releases-upgraded-accessibility-product-twilio-segment-releases-2021-cdp-report-and-more/">WordPress VIP</a> provided some variance in the landscape.
As the downstream vendors look to contend and challenge the market, it’s clear that composable is becoming a more important part of the mix – and helping to propel those CMSes to the front of the line.

Adobe, Acquia, Optimizely Top Latest Forrester Wave for Content Management Systems

Hotjar - Spot what confuses

Spot what confuses your users with Hotjar & AI

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For better or worse, <a href="https://www.google.com/" target="_blank" rel="noopener">Google</a> has a long history of "optimizing" things. And not just on the tech side of the fence.
Consider how <a href="https://abc.xyz/" target="_blank" rel="noopener">Alphabet</a> – the publicly traded parent of the search giant – <a href="https://www.cnn.com/2022/07/18/investing/google-alphabet-stock-split/index.html#:~:text=But%20the%20split%20has%20two,prestigious%20Dow%20Jones%20Industrial%20Average." target="_blank" rel="noopener">split its stock in 2022</a> to improve its market capitalization. The company has a market cap of over $1 trillion and is still considered one of the most valuable on the planet. But the move made it even more attractive to main street investors while enhancing its position on the exchanges. 
On the negative side, the company recently "optimized" its workforce, <a href="https://www.reuters.com/business/google-parent-lay-off-12000-workers-memo-2023-01-20/" target="_blank" rel="noopener">cutting 12,000 jobs</a> after what it called a "pandemic hiring spree." It plans to refocus its budget on AI initiatives, no doubt in response to the recent explosion of <a href="https://www.theinformation.com/articles/microsoft-and-openai-working-on-chatgpt-powered-bing-in-challenge-to-google" target="_blank" rel="noopener">ChatGPT and the announcement from Microsoft</a> that it will weave the bot's intelligence into its <a href="https://www.impression.co.uk/blog/bing-differ-google/" target="_blank" rel="noopener">Bing</a> platform. For reference, Bing represents less than 10% of the search market (Google owns almost all the rest). 
When it comes to its products, Google is also wrestling with a bevy of optimization challenges, most notably the sunsetting of its eponymous <a href="https://support.google.com/analytics/answer/11583528?hl=en#:~:text=On%20July%201%2C%202023%2C%20standard,Google%20Analytics%204%20going%20forward." target="_blank" rel="noopener">Universal Analytics (UA)</a> as of July 1, 2023. Companies have been scrambling to get its replacement, <a href="https://www.solodev.com/blog/digital-marketing/how-to-make-the-leap-from-universal-analytics-to-google-analytics-4.stml" target="_blank" rel="noopener">Google Analytics 4 (GA4)</a>, up and running. Despite its touted new features and "optimizations," many digital marketing and SEO professionals have confronted significant challenges with the new platform. 
As if that wasn't enough, Google is now retiring two more of its products: <a href="https://optimize.google.com/optimize/" target="_blank" rel="noopener">Google Optimize</a> and <a href="https://marketingplatform.google.com/about/optimize-360/" target="_blank" rel="noopener">Optimize 360</a>. The company recently announced that beginning September 30, 2023, users will no longer have access to either product and that it was “investing in A/B testing in Google Analytics 4."
How will these changes impact users? It's hard to say. But in a world where Google's grip over search and analytics is being threatened by fragmentation and competition – all ignited by advanced AI – there may be more "optimizing" ahead for everyone. 
<h2>The dawn of a new A/B testing and personalization era</h2>
While Google Optimize and Optimize 360 have a strong and proven legacy, Google Analytics has long been the data source of truth for millions of websites. The upgrade was highly anticipated by marketing and SEO professionals, but there have been swelling questions about how the rollout would affect the broader ecosystem – including the interplay with the Optimize products.
As noted, the shift to GA4 has been fraught with controversy, particularly around the limitations of migrating historical data. To be fair, Google has been strongly encouraging customers to make the switch to GA4 as soon as possible, so they have ample time to build historical data in the new platform. But don't panic: your legacy data can be exported as CSVs, and UA will still be in effect until July 1, 2024.
Google said its rationale for sunsetting Optimize, a five-year-old product, was rooted in "developing something better" for customers. According to the company, many users were requesting features and services not currently available for experimentation and testing. Google said it wanted to invest in more robust and effective solutions to meet the evolving need – and no doubt, to compete with more expansive customer analytics platforms like <a href="https://www.cmscritic.com/amplitude-announces-new-testing-and-analytics-tools-for-making-smarter-product-decisions-at-scale/">Amplitude</a>. 
Optimize users are encouraged to download their historical data before September 30. For more information on how to access that data or how this will affect a current Optimize and Optimize 360 contract, visit <a href="https://support.google.com/optimize/answer/12979939#:~:text=Google%20Optimize%20and%20Optimize%20360,on%20that%20date%20will%20end" target="_blank" rel="noopener">Google Support</a>.
<h2>“The Times They Are a-Changin’”</h2>
What <a href="https://en.wikipedia.org/wiki/The_Times_They_Are_a-Changin%27_(song)" target="_blank" rel="noopener">Bob Dylan</a> so eloquently penned in 1964 still holds true. The times are a-changin'.  And like the musical poet of yesteryear, Google has withstood the test of time in our modern digital era and become a cultural icon. (Worth noting: a search for "Bob Dylan" returns over 122,000,000 results).
At the same time, Google is facing the fierce headwinds of change as an aging brand and ecosystem, one that has achieved a monolithic status in the tech stack. New and innovative products are forcing the company to evolve, and that's good. But change – as Dylan would agree – is like a hard rain falling. 
As Google executes its sunsetting and upgrading, we're already getting a glimpse of how analytics will look in the future. The field of data science is exploding, and analytics have become more important than ever. At the same time, measuring across different platforms and applications has become exceedingly more difficult.
Google Optimize and Optimize 360 will be remembered as transformative tools in the A/B testing and experimentation narrative. While we're not expecting any love songs to be penned for their eulogy, they have impacted how marketers think about testing and its scalability. Google has indicated its lofty ambitions to incorporate more of these personalization functions into GA4, but when?
The answer, my friend, is blowin' in the wind. 
<h2>So…what now?</h2>
Get GA4 up and running! You have time to download and export your legacy Optimize and UA resources, but GA4 really needs historical data to thrive – so set it up ASAP. Just a reminder: Google has remained firm on not making any extensions for the programs they are retiring. That could change, but it's best to assume the worst. 
It's likely that GA4 will introduce its new A/B testing features in 2023. But if you don’t like the idea of “wait and see,” there are also other platforms to explore:
<a href="https://www.cmscritic.com/?s=optimizely">Optimizely</a> is choosing to celebrate the news by offering Google Optimize customers a <a href="https://www.optimizely.com/google/optimize/" target="_blank" rel="noopener">special deal</a> for keeping their experimentations running smoothly.
<a href="https://business.adobe.com/products/target/adobe-target.html" target="_blank" rel="noopener">Adobe Target</a> is another leading product that has similar functionality to Google Optimize, but with more features. It predictably integrates with Adobe Analytics, rather than Google Analytics.
<a href="https://vwo.com/" target="_blank" rel="noopener">Visual Website Optimizer</a>, <a href="https://www.abtasty.com/" target="_blank" rel="noopener">AB Tasty</a> and <a href="https://www.dynamicyield.com/" target="_blank" rel="noopener">Dynamic Yield</a> are also good options to explore, even with smaller market share in this field.
With just a few months left to use Google Optimize, it might seem daunting to consider a new alternative, but it’s also nice to have options. Not to get too poetic (though we have already mentioned Dylan), but each sunset does bring the dawn of a new day. And it looks like we’ll just have to wait and see what Google shines a light on next.

Google Announces Sunset of Google Optimize and Optimize 360

mk-patterson

The "October Surprise" is a mantra that's usually reserved for American politics and baseball. But as <a href="https://cts.businesswire.com/ct/CT?id=smartlink&amp;url=https%3A%2F%2Fwww.optimizely.com%2F&amp;esheet=52803934&amp;newsitemid=20220805005464&amp;lan=en-US&amp;anchor=Optimizely&amp;index=1&amp;md5=784a397f009218960542f4a438e88ca7" target="_blank">Optimizely's</a> <a href="https://cts.businesswire.com/ct/CT?id=smartlink&amp;url=https%3A%2F%2Fwww.optimizely.com%2Fopticon&amp;esheet=52803934&amp;newsitemid=20220805005464&amp;lan=en-US&amp;anchor=Opticon+2022&amp;index=2&amp;md5=d31b19e7d025b660a5defea28a05b5e6" target="_blank">Opticon 2022</a> wraps in San Diego this week, there might be an exception for digital experience conferences – particularly from a company that's focused on winning the DXP pennant. 
Held from October 3-5, Opticon was born from the exponential growth of digital transformation over the last few years, a period when companies like <a href="https://www.cmscritic.com/episerver-rebrands-as-optimizely-following-acquisition/">Episerver and Optimizely combined</a> their technologies to offer a more complete vision for shaping the future of digital experiences. The event showcased how customers and partners are continuously optimizing these experiences across all channels to drive customer intimacy and realize business growth.
Throughout the event, attendees learned about innovative tools and real-world strategies for reducing customer churn while making more informed, data-driven decisions to meet their goals. The conference offered 45 breakout sessions and 20 short theater sessions that featured speakers from across technology, media, business, and brands – including marketing leaders from Venmo, Zoom, and others. 
Optimizely also provided a series of certification trainings for attendees, designed to help improve skills around the company's full stack of digital marketing and experimentation capabilities. This also included an exam for its <a href="https://www.optimizely.com/products/content/" target="_blank">Content Cloud</a> certification. 
<h2>Optimizing solutions for digital leaders, marketers, and developers</h2>
The stakes have never been higher when it comes to competing for customer attention. Businesses need sound strategies to navigate evolving market complexities, advance their digital journeys, and elevate future-forward solutions to inspire teams and supercharge growth – resulting in strong, lasting customer relationships. 
Opticon 2022 was designed to meet these goals and challenges head-on by arming digital leaders, marketers, and developers with powerful experimentation and frictionless creativity to drive better brand experiences and accelerate revenue growth.
"To be competitive today, marketers need to do more than 'business as usual.' In a rapidly changing world, complexity is the enemy of digital marketing and great digital experiences," said <a href="https://www.linkedin.com/in/aatzberger/" target="_blank">Alex Atzberger</a>, CEO at Optimizely. "To meet your customers every day and adapt, you need data and knowledge about your audience, what resonates with them, when they want to engage, and how they want to be marketed to. Great digital experiences, backed by experimentation and data-driven insights, is what enables continuous possibilities and leads to long-term growth. At Opticon 2022, we're excited to bring leading innovators, marketers and entrepreneurs to the stage to showcase how applying a scientific method allows you to stay ahead of the curve, amidst an ever-evolving state of customer expectations."
<h2>A towering keynote from Magic Johnson </h2>
While the "October Surprise" may be the domain of baseball, it was basketball that scored the real inspiration at Opticon. As billed in promotions for the event, attendees were treated to a dynamic keynote from Earvin "Magic" Johnson, formerly of the Los Angeles Lakers. Often regarded as the greatest point guard of all time, Johnson shared his experiences on what it takes to succeed in a digital-first, customer-centric business landscape. 
As an NBA legend and advocate for Black entrepreneurship, Johnson explored how his lifelong commitment to dreaming big has pushed his off-court endeavors to new heights — and how leaders in digital, marketing, and growth can meet this pivotal moment with similar courage to unlock boundless innovation.
<h2>Taking Opticon on tour to London and Stockholm</h2>
While the San Diego flagship event has ended, global fans of Optimizely will have an opportunity to experience the conference at Opticon London on November 4 and <a href="https://www.optimizely.com/insights/opticon-stockholm" target="_blank">Opticon Stockholm</a> on November 8. According to the company's website, attendees will learn not only how to "ride the wave" of growth and evolution in the industry, but how to create truly exceptional, differentiated, and optimized experiences for customers.
You can visit either of the conference websites to register and learn more about the session line-up, certification programs, and general agenda. 
<h2>About Optimizely</h2>
Optimizely is a leading digital experience platform (DXP) that equips teams with the tools and insights they need to create and optimize in new and novel ways. Now, companies can operate with data-driven confidence to create hyper-personalized experiences. Building sophisticated solutions has never been simpler. Optimizely's 900+ partners and 1100+ employees in offices around the globe are proud to help more than 9,000 brands, including Toyota, Santander, eBay, KLM and Mazda, enrich their customer lifetime value, increase revenue and grow their brands. Learn more at optimizely.com.

Optimizely Brings Real Magic to Opticon 2022 in San Diego, Kicks Off Tour in London and Stockholm

Image of Optimizely CEO Alex Atzberger with Earvin "Magic" Johnson at Opticon 2022

It's been a long, hot summer. Everywhere. So it goes without saying that September is a welcome sign of cooler months ahead.
Speaking of cool, we followed some notable news throughout the month of August. We started with Storyblok's <a href="https://www.cmscritic.com/storyblok-launches-new-cms-experience-to-shape-the-future-of-digital-storytelling/">launch of a new CMS experience</a> that aims to reshape the future of digital storytelling. We also dug into the <a href="https://www.cmscritic.com/salesforce-unveils-composable-storefront-a-digital-commerce-solution-to-help-retailers-go-headless-fast/">Salesforce Composable Storefront</a>, a new digital commerce solution designed to help retailers go headless faster than ever – and another signal that the composable movement is continuing to build steam. 
Finally, we had an <a href="https://www.cmscritic.com/the-future-is-composable-a-conversation-with-new-mach-alliance-president-casper-rasmussen/">exclusive interview</a> with Casper Rasmussen, the new president of the MACH Alliance. He sat down with Matt Garrepy, one of our contributors, to chat about the future of composable, the role of headless, and what's next for the MACH Alliance and its 60+ members. 
As with all things "autumn," change is in the air. Economic forecasts remain uncertain, and many organizations are looking to 2023 with trepidation. While the M&amp;A cycle may have been a little quieter over the summer months, we're still tracking innovation and growth across the CMS and DXP market sectors – and we'll be featuring a number of exclusive interviews with industry leaders over the coming months.
Let's bid summer adieu with a few newsworthy nuggets to read with your pumpkin-spiced latte:
<h2>WordPress Homepage Gets a Fresh New Design</h2>
OK, so maybe this isn't a groundbreaking piece of news. But a redesign of a website is always an opportunity for a brand or company to "clear its throat" before it has something to say. 
That might be the case for <a href="https://wordpress.org/" target="_blank">WordPress</a>, which has certainly done its share of innovating over the past few years – especially with the introduction of <a href="https://www.cmscritic.com/gutenberg-2-years-later-is-wordpress-better-off/">Gutenberg</a>. Now, the open source juggernaut will be greeting us with a <a href="https://make.wordpress.org/design/2022/07/08/project-kickoff-wordpress-org-homepage-and-download-page-redesign/" target="_blank">fresh, new jazzy design</a> on its WordPress.org website. 
<img style="max-width:1000px" src="https://cmscritic.com/ms-content/uploads/2022/08/wordpress-new-design.webp" alt="WordPress new design" />
The <a href="https://wordpress.org/" target="_blank">new homepage</a> brings more attention to WordPress's benefits and experience while highlighting the community and resources to get started on the platform. Meanwhile, the <a href="https://wordpress.org/download/" target="_blank">new download page</a> greets visitors with a keen layout that simplifies the flow and presents both the download and hosting options right at the top.
Overall, a pretty sharp design solution. And no surprise: it's powered by WordPress. 
<h2>Optimizely Presents Opticon 2022: Applying the Science of Growth to Digital Experience Creation</h2>
<img style="max-width:1000px" src="https://cmscritic.com/ms-content/uploads/2022/08/opticon22_savethedate_ads_teaser_1200x628.png" alt="Opticon 2022 Teaser" />
Looking for the optimal conference to attend this fall?
Optimizely, a leading digital experience platform (DXP) provider, announced its first in-person annual user conference, <a href="https://www.optimizely.com/opticon/" target="_blank">Opticon 2022</a>. The event will take place October 3-5 in scenic San Diego (if you're in town, make sure you hit the <a href="https://sandiegozoowildlifealliance.org/" target="_blank">Zoo</a> - it's spectacular). Opticon will showcase how customers and partners are continuously "optimizing" their digital experiences across all channels to drive customer intimacy and business growth.
According to Optimizely, the stakes have never been higher when it comes to competing for customer attention. Businesses need sound strategies to navigate evolving market complexities, advance digital journeys, and elevate future-forward solutions to inspire teams and supercharge growth – resulting in strong, lasting customer relationships. Attendees at Opticon 2022 will hear from marketers, digital leaders, and developers who are achieving these outcomes by leaning into powerful experimentation and frictionless creativity to drive better brand experiences and accelerate revenue growth.
"To be competitive today, marketers need to do more than 'business as usual.' In a rapidly changing world, complexity is the enemy of digital marketing and great digital experiences," said Alex Atzberger, CEO at Optimizely. "To meet your customers every day and adapt, you need data and knowledge about your audience, what resonates with them, when they want to engage, and how they want to be marketed to. Great digital experiences, backed by experimentation and data-driven insights, are what enable continuous possibilities and lead to long-term growth. At Opticon 2022, we're excited to bring leading innovators, marketers, and entrepreneurs to the stage to showcase how applying a scientific method allows you to stay ahead of the curve, amidst an ever-evolving state of customer expectations."
If that content doesn't sound enticing enough, Optimizely is going for the slam-dunk with its celebrity keynote by Earvin "Magic" Johnson, who will share his experiences on what it takes to succeed in a digital-first, customer-centric business landscape. As an NBA legend and advocate for Black entrepreneurship, Johnson will explore how his lifelong commitment to dreaming big has pushed his off-court endeavors to new heights — and how leaders in digital, marketing, and growth can meet this pivotal moment with similar courage to unlock boundless innovation.
To learn more about the keynote session, or to register, visit: <a href="https://www.optimizely.com/opticon/#registration" target="_blank">Opticon 2022</a>.
<h2>Acquia Announces New Digital Asset Management (DAM) Integration with Drupal</h2>
<img style="max-width:1000px" src="https://cmscritic.com/ms-content/uploads/2021/11/acquia_composable.jpg" alt="Acquia logo against a composite background of Tetris-like pieces fitting together, reinforcing the concept of composable DXP" />
<a href="https://www.acquia.com/" target="_blank">Acquia</a>, a leading DXP platform, has <a href="https://www.acquia.com/newsroom/press-releases/acquia-announces-new-digital-asset-management-dam-integration-drupal" target="_blank">announced</a> a new Drupal integration with the company's digital asset management (DAM) solution, <a href="https://www.acquia.com/products/marketing-cloud/dam" target="_blank">Acquia DAM</a> (previously Widen DAM). The solution is aimed at speeding time-to-market for content. 
Using the open source integration, content authors can now leverage Acquia DAM embed codes and manage versioning through the Media Library in Drupal – which has been extended to help users easily find their digital assets via search, metadata, and categories. Acquia DAM makes it simpler to organize and control assets, as well as achieve brand consistency through a centralized, cloud-based library. 
"Content is at the heart of any standout digital experience," said Dries Buytaert, Co-Founder and CTO of Acquia. "With a variety of asset types stored across disparate systems, many content authors struggle to maintain brand consistency as they build digital properties and create campaigns. The new Acquia DAM integration with Drupal makes it easier and faster to leverage brand-approved content, so content authors can focus on launching content rather than hunting down digital assets."
<h2>DigitalOcean to Acquire Cloudways</h2>
<img style="max-width:1000px" src="https://cmscritic.com/ms-content/uploads/2022/08/digitalocean-cloudways-acquisition.jpg" alt="DititalOcean Cloudways logos" />
DigitalOcean is riding a wave of success, and this latest move is a testament to its growth. 
Billing itself as the cloud for developers, startups, and SMBs, <a href="https://www.cmscritic.com/headless-cms-strapi-now-available-on-the-digitalocean-marketplace/">DigitalOcean</a> has carved a strong and loyal niche in the market – particularly as large public cloud providers have continued to dominate the space. Now, with an agreement to acquire <a href="https://www.cloudways.com/en/" target="_blank">Cloudways</a>, a leading managed cloud hosting and software as a service (SaaS) provider for SMBs, its ocean is about to expand. 
According to the company, DigitalOcean's acquisition promises to simplify workflows for small to medium-sized businesses that are looking for easier ways to create and scale their digital businesses. Cloudways will provide simple onboarding and day-to-day management that is purpose-built for certain SMBs looking to outsource their on-ramp to the internet, helping them offload the complexities of cloud infrastructure so they can spend more time running and scaling their businesses. 
The acquisition of Cloudways expands DigitalOcean’s serviceable market within global SMBs and increases options for digital agencies, eCommerce sites, bloggers, freelance developers, and builders hosting on WordPress, PHP and Magento. WordPress is the most popular content management system (CMS) – and according to <a href="https://twitter.com/w3techs?lang=en" target="_blank">W3Techs</a>, it powers 43% of all websites on the internet.
Entrepreneurs and SMBs already choose Cloudways to optimize the performance, value, support, reliability and flexibility of their infrastructure and application management. As a result, they can save time and money while they grow their businesses. Cloudways provides a differentiated offering with an open and flexible platform, an incredible price-to-performance ratio, and superior customer experience.
DigitalOcean and Cloudways have been close partners since 2014. Cloudways currently relies on DigitalOcean infrastructure to power approximately 50% of its customers. Cloudways serves an international and growing customer base with an industry-leading NPS score of 71. Together, DigitalOcean and Cloudways will serve over 124,000 customers paying over $50 per month, representing approximately 84% of the pro forma company’s total revenue.
“SMBs represent more than 50% of global gross domestic product (GDP) and spend $70 billion on cloud infrastructure today. With this acquisition, we are making it easier to launch, build and scale a business on DigitalOcean,” said Yancey Spruill, CEO at DigitalOcean. “Cloudways and DigitalOcean share values around simplicity, community, openness and support that are vital attributes to how we differentiate in the marketplace. Together, we will be focused on providing a simple, easy, intuitive, and trusted platform to better serve SMBs so they can build their businesses and pursue their dreams of entrepreneurship.”
In addition to expanding DigitalOcean’s technology and tooling, the acquisition of Cloudways will also increase DigitalOcean’s global employee base by 30% — adding expertise in key growth areas that will continue to drive productivity and performance across the platform.

CMS Monthly Recap: WordPress Homepage Gets a New Design, Optimizely Announces Opticon 2022, Acquia Introduces DAM Integration, and More

paris-tuzun

Above image of a car driving through an autumn forest, with foliage in a wide spectrum of colors.

Introducing the Winners of the 2021 CMS Critic's Choice Awards

Featured image of the 2021 CMS Critic Critic's Choice Awards badge with text that reads "2021 WInners"

In its early days, the Cloud was focused on helping businesses scale their capacity and trade CapEx for OpEx. Now, it's helping organizations leverage advanced services like AI and machine learning that enhance optimization and personalization.
On that note: <a href="https://www.optimizely.com/" target="_blank" rel="noopener">Optimizely</a>, a leading digital experience platform (DXP) provider, <a href="https://www.optimizely.com/company/press/optimizely-and-google-cloud-partner-to-drive-joint-innovation--next-gen-experimentation/" target="_blank" rel="noopener">announced</a> that it has entered into a strategic partnership with Google, which includes moving its market-leading experimentation solutions to <a href="https://cloud.google.com/" target="_blank" rel="noopener">Google Cloud</a>. The multi-year agreement indicates a commitment by the two companies to collaborate on innovative opportunities to develop advanced, digital-first marketing solutions.
Through the new partnership, customers will benefit from Optimizely's experimentation-driven digital experience capabilities combined with Google Cloud's secure infrastructure and its AI, ML, and analytics. This includes Optimizely's <a href="https://www.optimizely.com/products/intelligence/web-experimentation/" target="_blank" rel="noopener">Web Experimentation</a> and <a href="https://www.optimizely.com/products/intelligence/full-stack-experimentation/" target="_blank" rel="noopener">Full Stack Experimentation</a> resources, which allow marketers to take the guesswork out of delivering personalized, meaningful engagements.
The alignment with Google will enable Optimizely to innovate and evolve its services with the power of the Cloud. According to the press release, Google and Optimizely will also coordinate a joint go-to-market and sales execution strategy to deliver seamless experimentation solutions to customers across the globe.
"Through this partnership, Google Cloud infrastructure will underpin Optimizely's fast-growing and widely-adopted customer experience platform," said Rob Eslin, President of Google Cloud. "It's critical that businesses deliver exceptional products and services to consumers, and this partnership will enhance their ability to do so, driven by the Optimizely platform, data and Google Cloud's capabilities in AI and ML."
<h2>Elevating "Optimization as a Service" with Google Cloud</h2>
As the name intuitively suggests, Optimizely focuses on optimization – specifically as it relates to content and digital experiences. This is a key reason why <a href="https://www.cmscritic.com/episerver-rebrands-as-optimizely-following-acquisition/" target="_blank" rel="noopener">Episerver rebranded under the Optimizely moniker</a> following its acquisition. 
While already a Leader on the <a href="https://www.cmscritic.com/key-takeaways-from-gartners-2021-magic-quadrant-for-digital-experience-platforms/">Gartner Magic Quadrant for Digital Experience Platforms</a>, Episerver's acquisition of Optimizely launched a new direction for the company, elevating "Optimization as a Service" to the forefront of their product and service stack. The acquisition also gave Episerver an edge in the personalization category, allowing them to deliver on the promise of a truly complete digital experience platform for testing and optimization. 
As part of the multi-year agreement, Optimizely and Google Cloud will collaborate closely on co-innovation, developing new and expanded digital offerings that bring the best experience possible to new and existing customers. Joint Optimizely and Google Cloud customers will reap the robust benefits of the combined offering, including greater flexibility and control, unmatched security, and increased productivity and reliability. 
<h2>The critical role of experimentation in digital marketing</h2>
As marketing continues to evolve, successful programs will rely on data-driven decision-making and optimized customer experiences. Having the scalability of Google Cloud will enable Optimizely to support the growing demand for experimentation to provide more actionable insights – giving marketers greater confidence around the performance of their content and campaigns. 
In an industry plagued by rapid disruption and constant consolidation, this partnership will help ensure that Optimizely's innovative solutions are more accessible, scalable, and quickly achievable for marketers looking to gain an edge and deliver optimal digital experiences.
"I couldn't think of two tech companies that are more relevant for the data-driven growth marketer than Google Cloud and Optimizely," said Alex Atzberger, CEO of Optimizely. "We share the same philosophy on leveraging data, AI, and experimentation to replace guesswork with certainty. By entering into this strategic partnership with Google Cloud, we're empowering marketers to unlock their digital potential, create exceptional customer experiences and deliver strong business outcomes all on a trusted, secure platform. It's a true win-win-win situation for Optimizely, Google Cloud, and the marketing industry overall."
<h2>MACH versus monoliths</h2>
Optimizely had quite an active year in 2021, acquiring both <a href="https://www.cmscritic.com/optimizely-acquires-customer-data-platform-zaius/" target="_blank" rel="noopener">Zaius</a>, a Customer Data Platform (CDP), and <a href="https://www.cmscritic.com/optimizelys-acquisition-of-welcome-signals-expanded-focus-on-marketers/" target="_blank" rel="noopener">Welcome</a>  – a content marketing (CMP), marketing resource management (MRM), and digital asset management (DAM) platform. 
While these strategic acquisitions demonstrate Optimizely's ambition to deliver a full stack of value to marketers, it further positions the digital experience platform as a more monolithic player in the landscape. This is in direct contrast to the more recent energy and growth in the MACH (Microservices, API-first, Cloud-first SaaS, Headless) category, where <a href="https://www.cmscritic.com/uniform-raises-28m-in-series-a-funding-round-for-composable-dxp/">composable DXPs like Uniform</a> are disrupting the market. The promise of more extensible solutions – and never having to replatform – is gaining traction with users and companies as they consider the future of their digital stacks. 
Still, leading platforms like Optimizely are responding to large-scale enterprise needs from customers who crave integrated data and solutions from a single platform. As pure-play members of the MACH Alliance continue to grow, they may face opportunities to expand value with more monolithic attributes. This is a key reason why <a href="https://www.cmscritic.com/elastic-path-secures-60m-in-funding-for-composable-commerce-growth/" target="_blank" rel="noopener">Elastic Path</a> has chosen to forego membership in the MACH Alliance and pursue a more flexible ecosystem model to build a community of composable commerce solutions.
<h2>About Optimizely</h2>
Optimizely is on a mission to help people unlock their digital potential. With its leading digital experience platform (DXP), Optimizely equips teams with the tools and insights they need to create and optimize in new and novel ways. Now, companies can operate with data-driven confidence to create hyper-personalized experiences. Building sophisticated solutions has never been simpler. Optimizely's 900+ partners and 1100+ employees in offices around the globe are proud to help more than 9,000 brands, including Toyota, Santander, eBay, KLM and Mazda, enrich their customer lifetime value, increase revenue and grow their brands. Learn more at <a href="https://www.optimizely.com/" target="_blank" rel="noopener">optimizely.com</a>. All third-party trademarks cited are the property of their respective owners, and are used only for reference purposes. 
For more information on how Optimizely and Google Cloud will partner together, please visit: <a href="https://www.optimizely.com/google/" target="_blank" rel="noopener">https://www.optimizely.com/google</a>.

Optimizely Partners with Google Cloud to Take Experimentation to the Next Level

While some of us are shoveling content across digital channels, others are digging out from record snowfall. 
It's fair to say that "Old Man Winter" has finally arrived, and he's brought a distinct chill to more than the weather. The Nasdaq Composite just <a href="https://variety.com/2022/biz/news/nasdaq-january-drop-covid19-pandemic-1235167945/" target="_blank">experienced its worst start</a> to a January since 2008, with the deepest correction felt across the technology sector. It's hard to know if this is a momentary blip or a trend, but the recent volatility is making things a little less predictable. 
Since the beginning of the Covid-19 pandemic, tech companies have realized unprecedented growth. If you're not familiar with the <a href="https://www.mckinsey.com/business-functions/strategy-and-corporate-finance/our-insights/five-fifty-the-quickening" target="_blank">McKinsey study</a> called "The Quickening," it's a stunning piece that codifies the rapid acceleration of e-Commerce from late 2019 into 2020 – when the world experienced 10 years of digital transformation in just 90 days. In the report, they refer to the effect as feeling like "whiplash," and that sounds right. But is the whipping and lashing over?
Despite a light dusting of news, 2022 is already shaping up to be "The Year of the MACH," as evidenced by the continued growth in this burgeoning quadrant of the digital ecosystem. While much of the noise is being amplified by the <a href="https://machalliance.org/" target="_blank">MACH Alliance</a>, there's no question that many organizations are expanding their investment in composable and modular solutions – and looking to power their content strategies with headless CMS and commerce platforms. 
Last month, we covered news from the MACH Alliance as they <a href="https://www.cmscritic.com/aws-joins-mach-alliance-as-enabler-member-reflects-growth-of-cloud-native-solutions/">welcomed AWS</a> as an "Enabler Member" in the ecosystem, reflecting the growth of Cloud-native solutions (hint: we have more MACH to cover in today's recap). We also covered news from Optimizely, as they <a href="https://www.cmscritic.com/optimizely-integrates-b2b-commerce-cloud-and-content-cloud-combines-headless-commerce-with-cms/">announced</a> an integrated version of its B2B Commerce Cloud and Content Cloud products – as well as a recent <a href="https://www.cmscritic.com/new-forrester-tei-study-siteimprove-enterprise-platform-delivers-275-roi/">Forrester TEI study</a> showing some astounding ROI performance from <a href="https://www.cmscritic.com/siteimprove-seo-provides-all-in-one-capabilities-for-enhancing-search-performance/">Siteimprove</a>.
VOTING IS OPEN! Cast your ballot for the 2021 CMS Critic People's Choice Awards, which are open through February 20th! We received a ton of nominations across all our categories, and we're thrilled to share the top three for your consideration. Go on... tell us which platforms deserve the crown! <a href="https://www.cmscritic.com/vote-for-the-cms-critic-2021-peoples-choice-awards/">Click here to vote now.</a>
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<h2>MACH Alliance announces MongoDB and Netlify as first members of new "Enabler" category</h2>
<img src="https://cmscritic.com/ms-content/uploads/2022/02/image-6-e1643908103417.png" />
Before the well-hyped news about AWS joining the <a href="http://www.machalliance.org/" target="_blank">MACH Alliance</a> – the group of independent tech companies dedicated to advocating for open, best-of-breed technology ecosystems – the organization <a href="https://machalliance.org/newsroom/mach-alliance-announces-mongodb-and-netlify-as-first-members-of-new-enabler-category" target="_blank">announced</a> its new "Enabler" membership category, along with its inaugural members: MongoDB and Netlify. The news was released just as the MACH Alliance's global <a href="https://machalliance.org/members" target="_blank">membership reached almost 50</a>.
The MACH Alliance's Enabler category is reserved for organizations that MACH platforms utilize to deliver their service or technology. Because they "enable" a MACH provider instead of offering a direct MACH solution, they aren't suited for an Alliance membership in the Vendor or System Integrator categories – but can often be key components in how a solution is delivered. 
A bit more about these two Enabler members:
<a href="http://mongodb.com/" target="_blank">MongoDB</a> is a leading database platform designed to unleash the power of software and data for developers and the applications they build. The MongoDB database platform has been downloaded over 210 million times and is running in systems around the globe. 
MongoDB shares a common belief with the MACH Alliance: that modern software's interoperability and open architecture will propel current and future digital experiences – the kind that requires unprecedented personalized capabilities that are delivered at scale and weave a mesh of complementary microservices drawing data from multiple sources. All of this requires a level of flexibility that both MongoDB and the MACH Alliance share. 
<a href="https://www.netlify.com/" target="_blank">Netlify</a> is a web development platform that was an early advocate of separating frontend design from backend business processes. By unifying the elements of the modern decoupled web, Netlify enables a 10-time faster path to more secure and scalable websites and apps. The company announced in November a $105 million Series D to accelerate the growth of its developer platform and <a href="https://www.cmscritic.com/top-jamstack-static-site-generators-for-2021/">Jamstack</a> ecosystem. 
Originally started by Netlify, the Jamstack "movement" has changed the trajectory of the web. Jamstack technologies provide nearly limitless choices to developers for designing rich customer experiences in web applications. Netlify unites different services to deliver MACH solutions, making it an ideal fit as an Enabler – delivering the workflow, expertise, and choice of tools for building solutions that reflect the MACH principles. 
"Our first two Enabler members are of the highest magnitude," said Sonja Keerl, president of the MACH Alliance. "The ecosystem of the MACH category and the industry direction that it represents is much bigger and wider than just the current 50 certified members. By having Enablers represented within the Alliance ecosystem, we now better cover the spectrum of businesses that fit within our membership guidelines and play a critical part in bringing MACH architecture to life. We're incredibly pleased to have MongoDB and Netlify on board as the first of many Enabler members."
The MACH Alliance has also <a href="https://machalliance.org/newsroom/mach-alliance-announces-eight-newly-certified-companies-as-global-membership-nears-50" target="_blank">announced</a> eight newly certified members in November. 
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<h2>Solodev launches new platform for building NFT Marketplaces to mint and sell digital assets in the metaverse</h2>
<img src="https://cmscritic.com/ms-content/uploads/2022/01/solodev-nft-marketplace-featured-image.jpg" />
<a href="https://www.solodev.com/" target="_blank">Solodev</a> – now repositioning itself as Solodev Cloud Services – <a href="https://www.solodev.com/news/solodev-launches-new-platform-for-building-nft-marketplaces-to-mint-and-sell-digital-assets-in-the-metaverse.stml" target="_blank">announced the launch of Solodev NFT Marketplace</a>, a platform that allows developers and organizations to build custom ecosystems for minting and selling NFTs on a fast, secure, and highly scalable infrastructure powered by AWS. 
With Solodev's new solution, users can choose to deploy a custom NFT marketplace on the blockchain of their choice, including <a href="https://www.solodev.com/marketplace/ethereum" target="_blank">Ethereum</a> and <a href="https://www.solodev.com/marketplace/cardano" target="_blank">Cardano</a>, with additional options coming soon. Solodev's advanced marketplace as a Service (MaaS) capabilities will enable organizations to stand up their NFT exchange with greater speed and ease, accelerating their journey to the metaverse. 
"At Solodev, we've always been focused on supporting the builders – and NFT marketplaces are what builders want to build," said Shawn Moore, Chief Technology Officer at Solodev Cloud Services. "There's no doubt that Meta, Amazon, Gamestop, and Walmart are leading the way to the metaverse. Now, with our cloud and blockchain services, anyone can launch an NFT marketplace at scale to reach the metaverse faster and compete."
According to their press release, Solodev Cloud Services is currently developing a high-end NFT gallery in partnership with several organizations, focusing on studio and digital art. The new exchange will be built on Cardano with plans to go live in the coming months, with support for several new blockchains coming soon. In addition, Solodev is also launching a crypto incubator that will leverage smart contracts to govern the creation of high-tech startups.
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<h2>Glassbox and Optimizely partner to accelerate digital transformation for businesses</h2>
<img src="https://cmscritic.com/ms-content/uploads/2022/01/press-release-blog-featured-images-16.png" />
<a href="https://www.glassbox.com/" target="_blank">Glassbox</a>, a software as a service (SaaS) company that provides digital experience analytics for web and mobile applications, announced a strategic partnership with <a href="https://www.optimizely.com/" target="_blank">Optimizely</a> – a leading digital experience platform (DXP). The two companies plan to strengthen their joint go-to-market offerings to give customers an unparalleled advantage for transforming the digital customer experience. 
The Glassbox analytics platform provides a single source of truth that captures, visualizes, and analyzes digital journeys. It empowers enterprise organizations to manage and optimize the entire digital lifecycle of their web and mobile customers. Through the Glassbox and Optimizely partnership, the companies will enable customers to unlock their digital potential and drive new levels of insights and innovation. 
"Customer expectations for a seamless digital experience are at an all-time high, so this collaboration will be an ideal fit for all those organizations looking to fulfill this objective more effectively thanks to Optimizely's best-in-class digital experience technology and Glassbox's superior digital experience analytics," said Dror Friedman, VP Channel &amp; Alliances, Glassbox.
One thing Optimizely consistently does well is listen to customers. The company also acquired a number of strategic technologies to help address customer needs in a single platform. This includes <a href="https://www.cmscritic.com/optimizely-acquires-customer-data-platform-zaius/" target="_blank">Zaius</a>, a customer data platform, and <a href="https://www.cmscritic.com/optimizelys-acquisition-of-welcome-signals-expanded-focus-on-marketers/" target="_blank">Welcome</a> – a content marketing (CMP), marketing resource management (MRM), and digital asset management (DAM) platform. 
Optimizely has been challenging the crop of leading enterprise DXPs featured on <a href="https://www.cmscritic.com/key-takeaways-from-gartners-2021-magic-quadrant-for-digital-experience-platforms/" target="_blank">Gartner's 2021 Magic Quadrant for DXPs</a>, as well as the <a href="https://www.optimizely.com/company/press/optimizely-named-a-leader-in-agile-content-management-systems/" target="_blank">Forrester Wave for Agile Content Management Systems</a>. 
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<h2>WordPress releases Gutenberg 12.4 with accessibility improvements, categories reminder, and and A-List of shortcuts</h2>
<img src="https://cmscritic.com/ms-content/uploads/2022/01/gb-post-publish-cat-check-2048x1151-1-e1643671781296.jpg" />
If you haven't heard, there's some new stuff on the WordPress block: Gutenberg 12.4 was released right before the long-awaited <a href="https://wordpress.org/support/wordpress-version/version-5-9/" target="_blank">WordPress 5.9</a>, which includes the Full Site Editing (FSE) feature - an upgrade that's been creating quite a bit of <a href="https://toolset.com/2021/08/full-site-editing-future-of-wordpress-and-what-it-means-for-you/" target="_blank">discussion and debate</a> across the WordPress community. 
These new capabilities help reduce the complexities of building websites using dynamic themes and structured components, all with seamless editing. But for developers creating bespoke designs, Gutenberg and FSE are presenting some obstacles.
There are a few other enhancements worth noting:
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Accessibility improvements
The focus feature now correctly returns to the list view button after closing out of <a href="https://github.com/WordPress/gutenberg/pull/37798" target="_blank">list view</a> – saving a lot of trouble to get back to where you were before opening it. There are also more improvements to the block inserter sidebar, ant the search input now receives focus when it's opened.
Post publish panel categories reminder
Tags and categories make it easier for people to navigate your website, but it can be easy to forget to add them when publishing a post. To solve that problem, the <a href="https://github.com/WordPress/gutenberg/pull/37703" target="_blank">suggestion for assigning a category</a> to the post is added, and it will show up if a category is not already assigned.
There are a few more minor improvements, and you peruse the full list of updates on the <a href="https://make.wordpress.org/core/2022/01/19/whats-new-in-gutenberg-12-4-19-january/" target="_blank">WordPress press release page</a>.
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CMS Monthly Recap: MACH Alliance Announces New Enabler Category, Glassbox and Optimizely Partner, Gutenberg Updates and More

Image of CMS Critic Monthly Recap logo against a photo of a man shoveling snow

Just before Christmas, <a href="https://www.optimizely.com/" target="_blank">Optimizely</a> – a leading digital experience platform (DXP) provider – delivered a gift that we're still unwrapping: an integrated version of its <a href="https://www.optimizely.com/products/commerce/b2b/" target="_blank">B2B Commerce Cloud</a> and <a href="https://www.optimizely.com/products/content/" target="_blank">Content Cloud</a> products.
OK... so maybe the other schwag under your tree had a bit more pizzazz. But this tidy pairing brings some real power to brands, particularly those looking to reach audiences with sophisticated content strategies and digital experiences. The new integration also has to potential to help large marketing teams collaborate more effectively around their content – providing a more complete ecosystem of services.
According to Optimizely, the integration leverages its B2B Commerce Cloud as a <a href="https://www.cmscritic.com/top-headless-commerce-platforms/" target="_blank">headless commerce</a> API, making B2B data and capabilities available in Content Cloud. The coupling enables users to access B2B-specific features in the Commerce Cloud while using Content Cloud CMS to manage all the pages, templates, content, and assets of their website. Content Cloud also lets marketers build and manage multiple sites while leveraging shared data for customers, products, and orders in B2B Commerce Cloud.
Another key feature of the integrated solution is a combined out-of-the-box search engine, allowing users to search products in the B2B Commerce catalog as well as the Content Cloud – and return combined results. Users can also manage their product catalog in B2B Commerce and have them available in Content Cloud.
“Optimizely Content Cloud has a long history of providing marketers with extensive tools for content publication and creation of exceptional digital experiences,” said Justin Anovick, Chief Product Officer of Optimizely. “With the integration of B2B Commerce Cloud, businesses can extend these tools to B2B customers, enabling the delivery of optimal digital experiences across audiences.”
<h2>Powering buying experiences with B2B Commerce Cloud</h2>
To be clear, Optimizely's B2B Commerce Cloud and Content Cloud have been stand-outs in their own right. The former has carved a decent niche as a one-stop commerce solution, decreasing the complexity of a brand's online commerce stack by collectively managing catalogs, quotes, orders, product configurations, and more – all with one holistic view. It also boasts personalization capabilities, leveraging data-driven recommendations to power custom digital commerce experiences.
Optimizely has focused its B2B Commerce Cloud on manufacturers and distributors, helping them configure custom solutions that meet their specific brand requirements. Additionally, the solution has made the connections with an organization's ERP, PIM, and other backend systems more efficient, allowing them to scale their growth across their stack. Those connections are key, and so is maintaining the security of a brand's data; to that end, Optimizely has achieved ISO certifications in its pursuit of assuring the highest standards of data security with B2B Commerce Cloud.
<h2>Create once, publish everywhere with Content Cloud CMS</h2>
On the other side of the integration equation is Optimizely's Content Cloud, a shadow of the former Episerver (which, as you know, <a href="https://www.cmscritic.com/episerver-to-acquire-optimizely-the-worlds-leading-experience-optimization-platform/">purchased Optimizely in 2020</a> and consolidated under its banner). Content Cloud has been enabling marketing teams to leverage an industry-leading content management system to distribute content across channels with a coupled, headless, or hybrid CMS model – or via Optimizely's global network.
Content Cloud boasts a wide berth of rich features including personalized media management, drag-and-drop layouts and authoring, custom workflows, and more. The system also enables users to create and target personalized content and commerce experiences based on dynamic audience segments. The personalization features come out of the box at a rules-based level but can be upgraded through their <a href="https://www.optimizely.com/optimization-glossary/hyper-personalization/" target="_blank">AI-powered 1:1 personalization</a> with <a href="https://www.optimizely.com/products/intelligence/recommendations/" target="_blank">Content Recommendations.</a>
<h2>Providing sample resources and implementation support</h2>
One thing Optimizely consistently does well is listen to customers. This has been most evident following the large-scale acquisitions of Episerver and <a href="https://www.cmscritic.com/optimizely-acquires-customer-data-platform-zaius/">Zaius</a>, where users needed both training and vision to build confidence around the company's roadmap. This is just one contributing factor to the company's leadership positions on <a href="https://www.cmscritic.com/key-takeaways-from-gartners-2021-magic-quadrant-for-digital-experience-platforms/">Gartner's 2021 Magic Quadrant for DXPs</a>, as well as the <a href="https://www.optimizely.com/company/press/optimizely-named-a-leader-in-agile-content-management-systems/" target="_blank">Forrester Wave for Agile Content Management Systems</a>.
To help customers get the most from this new integration, Optimizely is releasing a B2B-specific sample site packed with Content Cloud templates and blocks – giving users a pipeline of resources to accelerate their builds. In its press release, the company said that the sample site will answer the "time-to-market metric" variables that many B2B customers weigh when selecting technology vendors. Once again, evidence that Optimizely is listening to the voice of the customer and thinking ahead.
Additionally, Optimizely has named <a href="https://www.nishtech.com/">Nishtech</a> – a full-service digital experience and e-commerce consultancy – as a preferred implementation partner to support the B2B Commerce Cloud/Content Cloud integration. Nishtech is an Optimizely Platinum Partner that has first-hand experience with the new integration and can be contracted to guide customers and their agencies through setting up and utilizing the new integration.
<h2>About Optimizely</h2>
<a href="http://www.optimizely.com/">Optimizely</a> is on a mission to help people unlock their digital potential. With their leading digital experience platform (DXP), they equip teams with the tools and insights they need to create and optimize in new and novel ways. Now, companies can operate with data-driven confidence to create hyper-personalized experiences. Building sophisticated solutions has never been simpler. Optimizely’s 900+ partners and 1100+ employees in offices around the globe are proud to help more than 9,000 brands, including Toyota, Santander, eBay, KLM, and Mazda, enrich their customer lifetime value, increase revenue and grow their brands.

Optimizely Integrates B2B Commerce Cloud and Content Cloud, Combines Headless Commerce with CMS

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