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<hr /> <a target="_blank" href="https://accessibility.day/">Global Accessibility Awareness Day (GAAD)</a> is an annual event that focuses on access and inclusion. Each year, it draws attention to the vital role of digital accessibility, encouraging communities to think and discuss its impact on the one billion people worldwide with disabilities and impairments. GAAD will take place on May 16th, enshrining this as “Digital Accessibility Month.” Many organizations use this opportunity to promote and reinforce their efforts to support accessibility, so the channels are aflutter with messaging. Heightened awareness is a good thing. It's also a stark reminder that we're still struggling with digital equality. Case in point: In 2020, <a target="_blank" href="https://webaim.org/">WebAIM</a> – a not-for-profit practice within the <a target="_blank" href="https://idrpp.usu.edu/">Institute for Disability Research, Policy &amp; Practice</a> at <a target="_blank" href="https://www.usu.edu/">Utah State University</a> – analyzed one million website homepages for accessibility issues. According to its report, over 98% of the scanned sites had at least one failure based on the World Wide Web Consortium's (W3C) internationally recognized <a target="_blank" href="https://www.w3.org/WAI/standards-guidelines/wcag/">Web Content Accessibility Guidelines (WCAG).</a>The causes of the compliance errors were broad, but the biggest offenders were low-contrast text and missing ALT tags for images. Very basic issues that could be addressed in a matter of seconds without complex coding or refactoring. And therein lies the problem: developers and content creators still don't fully prioritize the importance of ensuring digital equality – nor are they incentivized to do so. Further, the momentary nature of “compliance” remains a challenge, as web content isn't always persistent. As such, a site can lose its error-free status with the addition of a single blog post. It would be easy to blame the tools, but we have a plethora to choose from and several are exceedingly good. Spotting most (if not all) of the critical errors can be fully automated and reports produced with a predictable cadence. And while humans are required to remediate many of the issues, we wouldn't have as many to correct if we simply took the right steps from the beginning. No, the problem lies with us. The builders. The creators. The practitioners. For too long, we've stoked a culture of disregard for embracing accessibility at a foundational level and de-prioritized education and awareness. We shouldn't be thinking about it on just one day every year; accessibility must be elemental to how we create and care for every experience in our digital ecosystem. The good news is that we're making progress, and not just as a result of <a target="_blank" href="https://accessibe.com/blog/knowledgebase/ada-website-lawsuits">class-action lawsuits</a>. We have better systems and structural processes than ever before. More institutional guidance is emerging, and the WCAG standards are continuing to evolve and expand. The GAAD Foundation (part of Global Accessibility Awareness Day) has also been on a mission to disrupt the culture of technology and digital product development to include accessibility as a core requirement. The policy landscape is shifting, too, as more governance enters the equation. Europe's <a target="_blank" href="https://digital-strategy.ec.europa.eu/en/policies/web-accessibility">Web Accessibility Directive</a> has been in force since 2016 but was reviewed in 2022 following the pandemic's unprecedented acceleration of digital commerce. It complements the broader European Accessibility Act, which is similar to the <a target="_blank" href="https://www.ada.gov/">U.S. Americans with Disabilities Act</a>, but provides deeper monitoring and reporting of websites and digital properties. Of course, there's still confusion. And while some litigation has been “settled” (see: <a target="_blank" href="https://adasoutheast.org/court/robles-v-dominos-pizza-llc/#:~:text=Robles%20sued%20Domino's%20Pizza%2C%20LLC,did%20not%20have%20fair%20notice.">Robles v. Domino's Pizza</a>), private businesses still aren't hitting the mark. There's also the emergence of AI tools, which promise to streamline scanning and automatically generate ALT tags. That's cool – but even in light of these advances, there's still a major gap to backfill.Here's the bottom line: we have an ethical and moral obligation to reinforce accessibility. It's the right thing to do, and will ultimately impact everyone (it's true that with age, a great deal of us will likely develop one or more disabilities or impairments). But as I heard from many attendees at <a target="_blank" href="https://cmscritic.com/from-accessibility-to-ai-and-beyond-five-key-takeaways-from-acquia-engage-boston">Acquia Engage</a> last fall – just after the DXP announced its acquisition of <a target="_blank" href="https://cmscritic.com/acquia-tackles-accessibility-and-optimization-as-it-completes-monsido-buy">Monsido</a>, a best-of-breed web accessibility and optimization platform – there's a business imperative as well: people with disabilities are customers, and experiences that aren't accessible will almost certainly drive them to another brand.<a target="_blank" href="http://www.acquia.com/">Acquia</a> made accessibility a core theme of its annual conference in 2023, and it's continuing to provide users with the knowledge and resources to be successful. In fact, they just announced that Monsido now offers support for WCAG 2.2, the latest set of web content accessibility guidelines recommended by the W3C. By using its signature Accessibility Module in Monsido, Acquia customers can automatically scan their websites, obtain an accessibility score, and receive actionable recommendations to help ensure the accessibility of their digital content for individuals with disabilities. By reducing the friction and making it part of the flow, Monsido is helping to ensure accessibility. “WCAG 2.2 stands as the globally recognized benchmark for digital accessibility, and marks a pivotal step toward a more accessible and inclusive digital world,” said <a target="_blank" href="https://cmscritic.com/acquia-and-the-art-of-the-possible-interview-with-chief-market-officer-jennifer-griffin-smith">Jennifer Griffin Smith</a>, Chief Market Officer at Acquia. “Keeping pace with the latest guidelines as they emerge is a major challenge but a necessary one."Necessary indeed. As Jennifer cited, 51% of consumers are willing to pay more to companies committed to digital accessibility while 41% are willing to pay up to 10% more. “Monsido simplifies this process,” she said, "making it easy to identify and proactively fix accessibility issues, avoid penalties for non-compliance, and most importantly maximize the return on marketing investments by improving the digital experience for all users to ensure wider reach and more audience engagement.” <h3 id="evolving-with-the-wcag-standards">Evolving with the WCAG standards</h3>If you're not familiar with the WCAG, it's worth noting that the guidelines have been developed through the <a target="_blank" href="https://www.w3.org/WAI/standards-guidelines/w3c-process/">W3C process</a> in cooperation with individuals and organizations around the world. The goal is simple: provide a single shared standard for web content accessibility that meets the needs of individuals, organizations, and governments internationally.The WCAG documents explain how to make web content more accessible to people with disabilities, ensuring they are perceivable, operable, understandable, and robust (the guidelines get more granular from here). Web “content” generally refers to the information in a web page or web application, including natural information – such as text, images, and sounds – as well as code or markup that defines structure, presentation, and other variables.WCAG 2.1 addressed key accessibility issues for individuals with blindness, deafness, and mobility requirements, improving upon its previous benchmarks. WCAG 2.2 builds on these efforts, adding new criteria to make the web more productive for those with low vision and cognitive disabilities, as well as those using tablets and other mobile devices. New device form factors present challenges for the WCAG; as mobile and IoT continue to evolve, the guidelines must also adapt to how users interface with new kinds of hardware. With so many factors at play – and so much content across channels – brands and organizations are seeking solutions like Monsido to address the scope and scale of managing an accessibility strategy. Having best-of-breed technology that's integrated with their DXP makes the entire process easier and faster, but also more trustworthy. “Customers who see accessibility as a foundation for digital experience want a solution that’s a core part of their DXP provider’s portfolio, not a tool off to the side as an ad-hoc consideration,” Jennifer said, “We’re seeing increased adoption because we’re putting our customers in a position to address digital accessibility proactively as part of a broader effort to create digital experiences that are also frictionless, relevant, and safe – or, as we often say, productive.”The Monsido platform addresses common accessibility issues against these latest WCAG guidelines and enables errors to be filtered by the desired level of compliance (e.g. A, AA, or AAA) for easy prioritization. Comprehensive reports explain how to resolve issues, and the <a target="_blank" href="https://www.acquia.com/products/monsido/features/accessibility">Accessibility Fast Track</a> feature empowers teams to instantly fix repetitive errors across multiple pages. This includes elements such as links, images, and text. It also addresses accessibility issues in bulk – all with the touch of a button.For additional support, teams will also have access to Acquia's <a target="_blank" href="https://help.monsido.com/en/articles/4891170-accessibility-help-center">Accessibility Help Center</a>, which breaks down the more technical WCAG 2.2 checks in plain language. This is key, as accessibility still requires human support to help unpack and remediate certain issues like keyboard tabbing for focusable elements. <h3 id="spotlighting-the-importance-of-digital-accessibility">Spotlighting the importance of digital accessibility</h3>Acquia’s stated mission is to help customers build a better digital future – one that's more inclusive, accessible, and sets new benchmarks for performance and innovation. With GAAD just a few days away, Acquia is using this month to spotlight digital accessibility as a critical element of every organization’s digital practices.  “We’re seeing a real shift in organizations who acknowledge that digital accessibility is a priority, which is wonderful because it never should have been seen as a nice-to-have," Jennifer shared. “Of course, there are varying states of maturity here. For some, increased regulatory pressure is still the forcing function. But more often, we’re seeing more business leaders who want to embed digital accessibility into their marketing programs because they recognize that’s the clearest pathway to maximizing the business benefits. And that’s ultimately what differentiates Monsido.” Throughout May, Acquia will offer opportunities for technology and marketing professionals to learn about the state of digital accessibility and get inspired to make meaningful improvements. This includes a host of webinars on subjects like “The Hidden Cost of Ignoring Digital Accessibility,” “The Digital Accessibility Dilemma,” and "<a target="_blank" href="https://www.acquia.com/events/webinars/achieving-near-perfect-web-accessibility-salvation-army-story">Achieving Near Perfect Web Accessibility</a>, which features a use case with the Salvation Army. Collaborative workshops at <a target="_blank" href="https://www.acquia.com/engage/london-2024">Acquia Engage London</a> and <a target="_blank" href="https://www.acquia.com/engage/paris-2024">Paris</a> – as well as <a target="_blank" href="https://www.acquia.com/drupalcon">DrupalCon Portland</a> – will give attendees the opportunity to learn accessibility fundamentals and how to apply them in website design and development. Acquia is also promoting daily accessibility facts across its social channels and even offering downloadable animated American Sign Language emojis for Slack and social media. <h3 id="why-it-matters">Why it matters</h3>Simply put: because people matter. Every one of us. We all deserve dignity and respect, and accessing digitally equitable experiences should be a basic, fundamental expectation. By all accounts, brands and organizations are waking up to this, albeit slowly. Governments have been exerting pressure, but not evenly or in all places. There's also the persistent lack of understanding around digital accessibility, and whether customers have choices or options to utilize other channels (vis-à-vis making a call versus using an app). At these moments, we should remind ourselves of the impact that ramps and accessible bathrooms have had on our culture, allowing people with disabilities to know a level of freedom and independence they are entitled to. Should we not demand the same from digital experiences?There are great tools out there, and Monsido is certainly among the top of the list. At the same time, it would be shortsighted to pin all hope and responsibility on the tool. Companies need to instill a culture of accessibility at the foundational level – and for those vendors building websites, we need to think about accessibility first and not treat it like an afterthought. Not only will it deliver better results all around, but it will save money in the long run by avoiding labor-intensive remediation or costly fines.A quick side note: We spend a lot of time talking about website accessibility, but native mobile apps should also meet the same benchmarks as places of public accommodation. Not all tools are capable of crawling and identifying issues within mobile apps, but several options, like <a target="_blank" href="https://www.deque.com/">Deque</a>, offer a blend of AI-powered technologies and professional services for mobile app accessibility testing. What's clear is that Acquia is making good on its own commitment to accessibility. The Monsido acquisition was a sage investment, but the company has influenced its optimization strategy by infusing it with accessibility, which brings a cadre of structural standards that can improve a website's SEO health and performance. Keeping in lockstep with the WCAG's evolving standards is another example of how they are delivering greater confidence for customers. And of course, good accessibility is good business – and making Monsido an easy add-on within its DXP ecosystem helps solve problems faster and more efficiently. Jennifer gave us a clue that more of this interoperability and ease of integration is driving Acquia's future roadmap. “Looking ahead, we’ll soon have other announcements that make Monsido even more connected and easy to use in <a target="_blank" href="https://cmscritic.com/products/drupal">Drupal</a> implementations," she said, "as well as integrations that provide customers with more flexibility and extend our compliance with global accessibility guidelines.”Finally, I'll leave you with this: at Acquia Engage Boston, I had the opportunity to see <a target="_blank" href="https://www.linkedin.com/in/habengirma/">Haben Girma</a> give a presentation called The Univeral Benefits of Inclusive Design. As the first deafblind graduate of Harvard Law School, Haben has long been a champion for digital accessibility. During her session, she stood in front of a crowded room and delivered a powerful talk – all without seeing or hearing the audience. This would have been impossible without the physical cache of accessible resources, but equally so without digital assistive capabilities.Using her braille keyboard, she shared how technology has unlocked so much for her, even though most tech is developed with non-disabled users in mind. “Disability sparks innovation,” she said. “It spurs creativity that ends up helping everyone.” So the next time you need to add an ALT description to an image, remember that you're not just doing your part to help one person – you're helping one billion.  <hr /><h3 id="upcoming-conferences">Upcoming conferences</h3> <img style="width:29.67%" src="https://cmscritic.com/ms-content/uploads/2024/01/cms-connect-2024-logo.png" alt="CMS Connect 24 logo" /><h4 id="cms-connect-24"><a target="_blank" href="https://www.boye-co.com/conferences/cmsconnect24">CMS Connect 24</a></h4>August 6-7, 2024 – Montreal, CanadaWe are delighted to present our first annual summer edition of our prestigious international conference dedicated to the global content management community. Join us this August in Montreal, Canada, for a vendor-neutral conference focused on CMS. Tired of impersonal and overwhelming gatherings? Picture this event as a unique blend of masterclasses, insightful talks, interactive discussions, impactful learning sessions, and authentic networking opportunities. <img style="width:29.58%" src="https://cmscritic.com/ms-content/uploads/2024/01/cms-kickoff-2025-logo.png" /><h4 id="cms-kickoff-25"><a target="_blank" href="https://www.boye-co.com/conferences/cmskickoff25/tickets">CMS Kickoff 25</a></h4>January 14-15, 2025 – Tampa Bay Area, FloridaJoin us next January in the Tampa Bay area of Florida for the third annual CMS Kickoff – the industry's premier global event. Similar to a traditional kickoff, we reflect on recent trends and share stories from the frontlines. Additionally, we will delve into the current happenings and shed light on the future. Prepare for an unparalleled in-person CMS conference experience that will equip you to move things forward. This is an exclusive event – space is limited, so secure your tickets today.

Acquia Enhances Website Accessibility with Monsido, Now Supports WCAG 2.2 Guidelines

matt-garrepy

<hr /> <a target="_blank" href="https://cmscritic.com/critics/jonstewart">Jon Stewart</a> is president and co-founder of <a target="_blank" href="https://cmscritic.com/products/zensource">ZenSource</a>, and CMS Critic contributor.  Both <a target="_blank" href="https://cmscritic.com/what-is-a-content-management-system-cms">Content Management Systems</a> (CMS) and Digital Experience Platforms (DXP) play pivotal roles in the education industry. They share many of the same features, however they serve different purposes in managing and delivering digital content. The complexity arises from the overlap of functionalities, compounded by the fact that many CMS vendors have evolved into DXPs, and DXP-first platforms now include a CMS. This makes it increasingly confusing for marketers and IT professionals to decode which to use and the benefits of each. Despite this, both CMS and DXP have an important and powerful place in MarTech and higher education. But there's no need to invest in costly and complex DXP-first platforms to achieve scale. By utilizing open-source <a target="_blank" href="https://cmscritic.com/products/drupal">Drupal</a> with a composable approach to MarTech architecture, these two systems can be combined to deliver a comprehensive omnichannel marketing platform. This article aims to clarify the key differences and advantages of both tools, offering tips on building a fully open DXP.  <h3 id="the-difference-between-a-cms-and-a-dxp---">The difference between a CMS and a DXP   </h3>In short, while a CMS is primarily focused on content creation and management, a DXP extends its functionality to provide a holistic digital experience by incorporating various tools and capabilities to engage users across multiple touch points.  <h4 id="content-management-system-(cms)">Content Management System (CMS)</h4><ul><li>Focus: Primarily focuses on content creation, management, and publication. </li><li>Purpose: Designed for organizing and handling digital content such as text, images, videos, and documents. </li><li>Features: Provides tools for content creation, editing, version control, and workflow management. Typically used for websites and blogs. </li><li>User Experience: Centers around content editors and publishers who create and update content. </li></ul><h4 id="digital-experience-platform-(dxp)">Digital Experience Platform (DXP)</h4><ul><li>Focus: Encompasses a broader scope, going beyond content management to deliver a comprehensive digital experience. </li><li>Purpose: Aims to create seamless, personalized, and engaging digital experiences across various channels. </li><li>Features: Combines CMS capabilities with additional tools like customer data management, analytics, personalization, e-commerce, and more. </li><li>User Experience: Targets a wider audience, including marketers, developers, and IT professionals, to enhance overall digital experiences.    </li></ul>There doesn’t have to be a choice between a CMS and a DXP platform. Depending on the specific needs and goals of your organization and with proper planning and architectural design of your platform, a Drupal CMS can act as the base. Over time, additional features can be incorporated to create a full suite of DXP components. Shifting away from a monolithic approach to a single code base and process, IT professionals can opt for a decoupled system. This approach facilitates the gradual integration of features, ensuring smoother scalability, upgrades, and time-to-market advantages.            <h3 id="strategy-#1:-start-with-drupal-at-the-core">Strategy #1: Start with Drupal at the core</h3>Starting with Drupal at the core of the platform of your DXP offers significant benefits. Drupal is a powerful and flexible open-source CMS, particularly when used in higher education. It has gained exponential popularity for its versatility and extensibility. Drupal provides a highly flexible framework that allows developers to customize and tailor the platform to meet specific project requirements. Its modular architecture enables the creation of custom features and functionalities, making it suitable for a wide range of web applications that can be integrated over time such as behavioral analytics with personalization and marketing automation. It offers a user-friendly interface for content creators, allowing them to easily publish, edit, and organize content and the content modeling and structuring features make it efficient for managing diverse types of content.           Drupal is well-suited for projects of varying scale which is why it can be so powerful for scale across a multi-channel DXP content delivery model. Whether you are building a small website or a complex enterprise-level application, Drupal's scalability ensures that the platform can grow with your project's needs and publish content from one database to all your channels. It also offers strong support for APIs, facilitating integration with third-party services and applications which is crucial for creating interconnected systems that a DXP will rely on.The Drupal ecosystem includes a vast library of modules and extensions that extend the platform's functionality. This rich repository allows developers to leverage pre-built solutions, saving time and effort in development. Lastly, Drupal is committed to continuous innovation, regularly releasing updates and new features. This ensures that projects built on Drupal can take advantage of the latest technologies and trends in web development. Therefore, as the Drupal community actively expands its product roadmap, there are increasingly more modular components that help with creating core DXP features.           <h3 id="strategy-#2:-optimize-drupal-for-decentralized-authoring">Strategy #2: Optimize Drupal for decentralized authoring</h3>Optimizing Drupal for decentralized authoring while maintaining centralized brand consistency involves strategic planning, configuration, and the implementation of specific features. This will act as the authoring foundation for your enterprise-scale higher ed DXP, accommodating users with varying levels of access and roles as the platform extends. The key is to allow for users to grow within the system, striking the right balance between control, scalability of content and marketing activities, and the preservation of brand consistency. Starting this process involves establishing a well-defined content structure and modeling strategy, including a clear definition of content types, fields, and relationships to ensure consistency across various content creators and website sections. The design should be separated from the data structure, so that authors do not have to worry about breaking UI whether they’re creating content or setting up rules for marketing automation.        Leverage Drupal's role-based permissions capabilities to assign specific roles and permissions to different content authors. Ensure that decentralized authors have appropriate access levels based on their responsibilities while maintaining control over critical brand elements. Implement a content moderation workflow to control the content lifecycle. Define stages such as draft, review, and publish to enable centralized oversight and approval before content goes live. This ensures brand consistency and quality control.     Store brand assets (logos, images, style guides) in a centralized location within Drupal. Provide decentralized authors with easy access to these assets through a media library or asset repository to maintain brand consistency in visual elements. Develop custom content templates to guide content authors in creating consistent content. Templates can enforce standardized layouts, styles, and branding elements, ensuring a cohesive user experience across the site. Maintain consistency in categorization and tagging by using shared taxonomies and vocabularies. Centralize the management of categories to avoid content fragmentation and ensure that similar content is categorized uniformly. Using permissions, you can define which assets can be shared among users within the central Drupal instance. Lastly, provide training and ongoing support for content authors to ensure they understand and adhere to brand guidelines. Foster a collaborative environment where decentralized authors feel empowered to contribute while respecting brand consistency.                <h3 id="strategy-#3:-extend-drupal-over-apis-using-microservices-">Strategy #3: Extend Drupal over APIs using microservices </h3>Extending Drupal over APIs can transform the CMS into an open Digital Experience Platform (DXP) tailored for higher ed, providing flexibility, and delivering a seamless and personalized user experience across various channels. A major advantage of a microservices approach is the ability to scale individual services independently. By extending Drupal with microservices, you can ensure that specific components, such as authentication or search functionality, can scale horizontally based on demand, optimizing performance and resource utilization. This allows Drupal to offer personalized content recommendations, dynamic layouts, and targeted experiences based on individual user preferences and interactions. First, break down Drupal's monolithic structure into smaller, independently deployable services. Each microservice should represent a specific business capability, such as content management, user authentication, or personalization. This decomposition allows for agility and scalability, as each microservice can evolve independently. With APIs at the core, seamlessly integrate third-party services and applications into the DXP, enabling Drupal to act as a central hub orchestrating interactions and ensuring a cohesive user experience.Adopt an API-first design approach to expose microservice functionalities through well-defined APIs. Drupal, serving as the central content management microservice, provides APIs for content creation, retrieval, and modification, promoting smooth communication and data exchange with other microservices. Integrate user authentication services, recommendation engines, or analytics platforms as separate microservices, fostering a modular and extensible higher ed DXP.Implement DevOps practices for continuous integration and deployment (CI/CD), enabling independent development and faster release cycles, while also reducing the risk of system-wide failures during updates. Monitor and analyze the microservices architecture using centralized tools to gain insights into performance, reliability, and user interactions for quick issue identification and continuous improvement.Engage with the Drupal and broader higher education community, collaborating for knowledge sharing and adopting best practices. This approach ensures that the higher ed DXP remains open, extensible, and aligned with industry standards. Extending Drupal over APIs using a microservices approach enables the creation of a flexible, scalable, and personalized higher ed DXP, preserving Drupal's renowned content management capabilities.<h3 id="strategy-#4:-build-with-security-as-your-foundation">Strategy #4: Build with security as your foundation</h3>Securing your higher ed DXP is crucial in the evolving digital landscape, where cyber threats persist and grow more sophisticated. As your DXP scales, it becomes an attractive target for cyber attackers. Adopting a security-first approach ensures resilience, safeguards sensitive data, and mitigates risks.Drupal prioritizes security with a robust security model and dedicated team, following best practices and regular updates. Enhance DXP security with thorough threat modeling, incorporating secure design principles, and adopting a defense-in-depth strategy. Identify possible threats, vulnerabilities, and attack vectors specific to your solution. Understanding the potential risks allows you to proactively design security measures. Incorporate secure design principles from the outset. Embrace the principle of least privilege, implement proper data encryption, and follow the principle of defense in depth. Design your solution with security controls at multiple layers, making it more challenging for attackers to exploit vulnerabilities. Train developers in secure coding practices, conduct regular code reviews, and adhere to data protection regulations, industry standards, and legal requirements. Make sure your team stays informed about changes in compliance standards and update your security measures accordingly. Implement robust authentication and authorization mechanisms. Use strong and adaptive authentication methods, such as multi-factor authentication (MFA), to verify user identities. Define and enforce granular access controls to ensure that users and systems have the minimum necessary privileges. Perform regular security audits and penetration testing to assess the effectiveness of your security controls. Identify vulnerabilities and weaknesses through simulated attacks, allowing you to remediate issues before they can be exploited in real-world scenarios.  Develop and regularly test disaster recovery and business continuity plans. In the event of a security incident or a system failure, having a well-defined plan ensures a swift response, minimizing downtime and data loss.            Encrypt sensitive data both in transit and at rest. Use industry-standard encryption algorithms to protect data from unauthorized access. Implement secure key management practices to safeguard encryption keys. Implement robust security monitoring tools to detect and respond to security incidents in real time. Set up alerts for suspicious activities and establish an incident response plan to quickly contain and mitigate security breaches. Since Drupal requires regular module updates for security patches, deploy a dedicated team to keep up with this process. Keep all software components, frameworks, and libraries up to date.For developers, marketers, and authors of your DXP, educate them on security best practices and raise awareness about social engineering tactics. Human error is a common cause of security breaches, and a well-informed workforce is a crucial line of defense.Engage with the broader security community, participate in information-sharing forums, and stay informed about emerging threats and vulnerabilities. Collaborating with the community enhances your organization's ability to stay ahead of evolving security challenges. By integrating security into the core of your solution, you create a robust and resilient fortress against potential threats. This proactive approach not only safeguards your higher ed organization but also establishes a foundation of trust in your solution's security posture.      <hr /><h3 id="upcoming-conferences">Upcoming conferences</h3> <img style="width:29.67%" src="https://cmscritic.com/ms-content/uploads/2024/01/cms-connect-2024-logo.png" alt="CMS Connect 24 logo" /><h4 id="cms-connect-24"><a target="_blank" href="https://www.boye-co.com/conferences/cmsconnect24">CMS Connect 24</a></h4>August 6-7, 2024 – Montreal, CanadaWe are delighted to present our first annual summer edition of our prestigious international conference dedicated to the global content management community. Join us this August in Montreal, Canada, for a vendor-neutral conference focused on CMS. Tired of impersonal and overwhelming gatherings? Picture this event as a unique blend of masterclasses, insightful talks, interactive discussions, impactful learning sessions, and authentic networking opportunities. <img style="width:29.58%" src="https://cmscritic.com/ms-content/uploads/2024/01/cms-kickoff-2025-logo.png" /><h4 id="cms-kickoff-25"><a target="_blank" href="https://www.boye-co.com/conferences/cmskickoff25/tickets">CMS Kickoff 25</a></h4>January 14-15, 2025 – Tampa Bay Area, FloridaJoin us next January in the Tampa Bay area of Florida for the third annual CMS Kickoff – the industry's premier global event. Similar to a traditional kickoff, we reflect on recent trends and share stories from the frontlines. Additionally, we will delve into the current happenings and shed light on the future. Prepare for an unparalleled in-person CMS conference experience that will equip you to move things forward. This is an exclusive event – space is limited, so secure your tickets today.

Empowering Higher Ed: 4 Strategies to Transform your Drupal CMS into an Open Source DXP at Scale 

jonstewart

<hr /><h4 id="snapshot">Snapshot</h4><ul><li>Drupal, Joomla, TYPO3, and WordPress have formed the new Open Website Alliance</li><li>The organization coalesced after the group penned an open letter to the EU regarding the Cybersecurity Resilience Act</li><li>This marks the first leadership-led coordination to establish a shared structure around common values</li><li>Goals focus on supporting the advancement of FOSS and leading with a “choose open source first” message</li><li>Future plans include greater collaboration and the development of open source standards and best practices</li></ul> The term alliance receives a fair amount of love in technology circles. It makes perfect sense: software companies and organizations have long relied on partnerships to build awareness and grow channel relationships, and having friends can make it easier to scale. One might call such agreements “pacts” or “treaties,” especially if the partnership is between two competitors – or my favorite permutation, cuspetitors. But alliance evokes something distinctly positive. A spirit of assembling strengths, building consensus, elevating numbers, and rallying around a common vision or goal.Of course, as a well-documented Star Wars fan (read any of my previous pieces, I guarantee there's a nod in most), I can’t help but associate alliance with the idea of rebelling against something, of bringing unlikely bedfellows together to stand against an existential threat… like an Empire. Sometimes, it's a bit of David versus Goliath – Luke versus Vader – and there’s an implied scrappiness to that. One that’s indelible to the ethos of the cause.In the case of the new Open Website Alliance, an interesting confluence of ideologies is at play. The newly formed cabal betwixt the world’s leading open source CMSs – <a target="_blank" href="https://cmscritic.com/products/drupal">Drupal</a>, <a target="_blank" href="https://cmscritic.com/products/joomla">Joomla</a>, <a href="TYPO3">TYPO3</a>, and <a target="_blank" href="https://cmscritic.com/products/wordpress">WordPress</a> – is very clear in its charter to advance open source interests. But there’s more, and it has to do with the very real challenges that exist for these platforms in an uncertain future of regulatory governance.To get an inside view of the freshly-minted alliance, I spoke to <a target="_blank" href="https://www.linkedin.com/in/mathias-bolt-lesniak/">Mathias Bolt Lesniak</a> – an open source evangelist at <a target="_blank" href="https://www.toujou.com/">toujou</a>, a SaaS website building platform with TYPO3 services based in Norway. Mathias also has TYPO3 in his DNA; he is a previous consultant for the organization, a key part of the TYPO3 association, and a leading voice for the Open Website Alliance. I’d say a trusty blaster is good in any fight. But Star Wars references aside, an alliance is a solid place to start when building a movement. And if any part of the CMS market is focused on “freeing the system,” it’s the open source community. <h3 id="building-on-a-coordinated-response-to-the-eu’s-cyber-resilience-act">Building on a coordinated response to the EU’s Cyber Resilience Act</h3>Perhaps it’s apropos that <a target="_blank" href="https://typo3.org/project/press/press-releases/open-website-alliance/english">TYPO3’s press release</a> announcing the Open Website Alliance was issued from Switzerland. The idea of “neutral ground” further reinforces the compact that connects these otherwise competitive CMSs – which collectively power 50% of all online websites today.As the press release points out, the Open Website Alliance was founded to promote choice across the open source software marketplace and facilitate collaboration between free and open source (FOSS) web content management projects – thus furthering the core values of openness, trust, and quality. But where did this air of collaboration begin? As Mathias pointed out, the Alliance owes its genesis to a coordinated response from the <a target="_blank" href="https://www.drupal.org/association">Drupal Association</a>, <a target="_blank" href="https://www.opensourcematters.org/">Open Source Matters (Joomla)</a>, the <a target="_blank" href="https://typo3.org/project/association">TYPO3 Association</a>, and the <a target="_blank" href="https://wordpress.org/">WordPress Project</a>. The organizations pooled their collective resources to pen an <a target="_blank" href="https://typo3.org/project/press/press-releases/open-letter-to-eu-legislators/english">open letter to the European Union</a> regarding its concerns about the EU’s proposed <a target="_blank" href="https://digital-strategy.ec.europa.eu/en/library/cyber-resilience-act">Cyber Resilience Act</a>. “The Open Website Alliance started out with this letter to the EU,” Mathias said. “We weren't an alliance six months ago, but that was really when Drupal, Joomla, TYPO3, and WordPress got together at a leadership level to do something together. Because we shared a concern – and we had shared values. Of course, there's been collaborations between our communities previously, but this was really the first time that we met on a leadership level – board members and executives, meeting together on one call.<hr /><h4 style="text-align:center" id="“i-think-if-you-want-an-open-web,-you-also-want-to-work-differently-with-your-partners-or-friends-in-open-source.”">“I think if you want an open web, you also want to work differently with your partners or friends in open source.”</h4><hr />At question was the Act’s ban on what it classified as ”unfinished software” and a bevy of muddled definitions surrounding “commercial activity.” In the original text, there's an implicit obligation for software to address all known exploitable vulnerabilities, and maintain a secure default configuration. The latter is particularly problematic, as there’s no way of knowing where and how open source software will be used in projects.  With FOSS products unaccounted for in the original language, open source systems could be liable for safety and security in an untenable manner. These regulations – while viewed as important for maintaining security standards – could potentially hamper European innovation and, as TYPO3 pointed out, drive activity toward U.S. tech giants.“With the Cyber Resilience Act, we discovered there was a real danger for operating as a nonprofit, free and open source content management system – and within the EU, that might actually become very, very hard,” Mathias reflected. “And what hadn't been mentioned yet were two things: first, content management systems within the EU actually represent a little more than half of all websites. Many small to medium-sized businesses use our systems – also larger ones – but that means it would have a great financial impact. The other thing that we saw was that being free and open source means we have certain values, things that we believe in, like openness and free speech. These values very much aligned with the core values of the European Union, so we thought it was an important message to give. It isn't just about business, it's also about the values behind what we do.”The open letter to the EU was issued in July of 2023. In early December, the language of the Cyber Resilience Act was agreed upon, paving the way for its adoption this year – and obligations being phased in through late 2025 and into 2027. As the Act continues to unfold, the Open Website Alliance aims to stand in solidarity against any measures that might impact their collective viability – and together, help shape solutions for all open source communities. <h3 id="collaborating-at-a-leadership-level">Collaborating at a leadership level</h3>In addition to the general community participation, the Alliance is guiding its breadth of members on a leadership level. This means the respective organizations can more easily coordinate on strategy and actions, creating a unified platform that powers new and existing cross-community collaboration projects.Leadership of the organization is also based on collaboration. While by-laws and other institutional practices have not yet fully gestated, the presidency will rotate among the members, and all decisions will be consensus-based. That said, it is by no means an established authority with centralized control or governance. Given that, I asked Mathias how he might describe its makeup and structure. “The Open Website Alliance is a very simple construction,” he relayed. “It doesn't have a formal legal body, so it’s more of a collaboration space – a community of communities, as we say. So it’s up to each member to do what the Alliance encourages.” While still nascent, Mathias did share that some of the operational components of the Alliance are already taking form. As someone who has been involved with numerous associations like this – including the well-established <a target="_blank" href="https://cmscritic.com/mach-alliance-publishes-first-annual-report-showcases-industry-impact-and-plans-for-2024">MACH Alliance</a>, which shares common traits with this new organization – I’ve seen how the right operational bedrock is key to building success.<h3 id="expanding-to-include-other-open-source-cmss">Expanding to include other open source CMSs</h3>I asked Mathias about the roadmap beyond the quintet of founders. While the four open source software communities represent a significant part of the market, many other technologies have embraced FOSS. As part of its charter, he said that the Open Website Alliance is also encouraging other FOSS CMS platforms to apply for membership.“We have seen interest from other free and open source projects or content management systems that would like to join the Alliance,” Mathias reported. “So it's open for anyone who has an <a target="_blank" href="https://opensource.org/">OSI (Open Source Initiative)</a> and a verifiable free and open source license. But in addition to that, the charter also specifies that members have to agree to the <a target="_blank" href="https://www.drupal.org/association/open-web-manifesto">Open Web Manifesto</a>, which I know that Drupal and <a target="_blank" href="https://www.linkedin.com/in/buytaert/">Dries Buytaert</a> (CTO and founder of Drupal and Acquia) have been promoting previously.”It's true: the vision of a free and modular web has long been part of the open source zeitgeist, due in no small part to the contributions of Dries Buytaert and the Drupal community. As Mathias said, the Alliance has taken the core Drupal manifesto and generalized it – a bit – to render it less specific to a single platform, and more reflective of the Alliance makeup.“I think if you want an open web, you also want to work differently with your partners or friends in the open source.”<h3 id="standing-together-for-open-source">Standing together for open source</h3>The <a target="_blank" href="https://typo3.org/fileadmin/t3o_common_storage/documents/press_releases/2024-02_Open_Website_Alliance/Open_Website_Alliance_Charter.pdf">purpose statement</a> the Alliance has developed provides the most basic tenets of its goals. It states, “members commit to jointly encourage prospective website owners and developers to always choose open source software over proprietary systems, and to educate why this decision is the first and most important one in a website project. Through this advocacy, we are expanding opportunities for all open source CMS projects.”As previously noted, the collaboration also seeks to benefit the public perception of open source projects – that they lean on the reliability of open source software, and are supported by the “quality and safety of open source communities.” This community aspect is key, as it speaks to the potential for members to share and discuss best practices in an open source vein. But there’s more. Accounting for the distributed and collaborative nature of open-source software – even beyond content management – the Alliance strives to support the growing reality of upstream dependencies. I asked Mathias to elaborate on this, and he focused on the evolving need for standards.“We see upstream dependencies that are increasingly dependent on much of the same technology, but in different ways,” he said. “That will be interesting as soon as we get in Alliance members that don't use PHP, but I think it's also at an idea level. If you look at what the European Union is doing today, they are putting requirements on people who work with open source, just as they do with closed source – and that means we have to develop standards. We have to develop common ways so that we're not all standing by ourselves when there's suddenly a [new] requirement for data interchange, which is a part of the new data regulation."By being proactive, Mathias believes the open source communities of interest can now plan more effectively and coordinate how they work. Through consensus, they can agree on suitable standards to help govern things like security and maintenance, which involve increasingly more upstream dependencies. “It means that we have to care just as much about each other as we care about the systems that we use.”<h3 id="what’s-next?">What’s next?</h3>As someone who has built and managed projects in both Drupal and WordPress, I’m deeply familiar with the advantages and disadvantages. Regardless of their inherent differences – or how proprietary systems might challenge them – I’ve always viewed their “open sourceness” as an innate strength. Perhaps the most valuable asset for each is its fiercely loyal community, which represents the real power and potential for the Open Source Alliance to realize change at an industry and regulatory level. When I make the obvious comparison to other industry alliances, I can’t help but think of lofty goals woven around voluminous mission statements. But open source is a different beast, beating its own drum and operating at times like a distributed hive mind. The users and contributors are vast and diverse, and the wheels of change often grind more slowly in these corners. At the same time, they're also tacitly independent – part of its democratic appeal, in truth – and that could stymie the adoption of rules and practices.I asked Mathias a logical question: what’s ahead? What do the next 12 months look like? His answer was refreshing – because it was simple and honest:“We don't have that written down,” he said, “but there are things we are talking about at a leadership level. Having an Alliance means that it's much easier for us to say, well, we want to do something together to improve how we standardize security, and then that can be disseminated from a leadership level down into the community. Another is a very simple thing, and that is attending each other's conferences. I've been attending a few other CMS conferences, and there is so much we can learn just from how our communities are organized. So community best practices are a very important thing to improve quality. We have good quality, but we can always improve on that.”For Mathias, education is also a big part of the equation. From his perspective, shifting the narrative is paramount, and leading with an “open source first” mentality is key to helping businesses, agencies, and users make better decisions. “I had the idea that what we need to do is educate the bits,” he said. “Tell people first what open source is instead of haggling about which system is best versus proprietary. So we agreed to collaborate on promoting open source as sort of a ‘white label’ thing that incorporates a lot of benefits that are common [to] all our systems, and that's where choosing open source first came in. We encourage decision-makers who are looking for content management systems to make that choice first. And once they're there, they have a lot more choice.”Mathias reinforced that collaboration underscores everything, and how the founding systems and communities are going beyond sharing best practices and working to understand each other better. “We think it's a benefit for all open source that we know each other, and that we can help every client choose the best open source CMS or find the best agency that has the experience that they need.”Alliances often present themselves as business opportunities. But sometimes, they emerge at a moment of great change or crisis, when hope is running low and great threats stand in the way of progress. When considering the more altruistic motives of open source – of the free and open web – it’s clear that this new alliance is focused on more than just the financial implications of impending regulation. In this case, open source is more like an open force for good – and one to be reckoned with.  <hr /><h3 id="upcoming-conferences">Upcoming conferences</h3> <img style="width:29.67%" src="https://cmscritic.com/ms-content/uploads/2024/01/cms-connect-2024-logo.png" alt="CMS Connect 24 logo" /><h4 id="cms-connect-24"><a target="_blank" href="https://www.boye-co.com/conferences/cmsconnect24">CMS Connect 24</a></h4>August 6-7, 2024 – Montreal, CanadaWe are delighted to present our first annual summer edition of our prestigious international conference dedicated to the global content management community. Join us this August in Montreal, Canada, for a vendor-neutral conference focused on CMS. Tired of impersonal and overwhelming gatherings? Picture this event as a unique blend of masterclasses, insightful talks, interactive discussions, impactful learning sessions, and authentic networking opportunities. <img style="width:29.58%" src="https://cmscritic.com/ms-content/uploads/2024/01/cms-kickoff-2025-logo.png" /><h4 id="cms-kickoff-25"><a target="_blank" href="https://www.boye-co.com/conferences/cmskickoff25/tickets">CMS Kickoff 25</a></h4>January 14-15, 2025 – Tampa Bay Area, FloridaJoin us next January in the Tampa Bay area of Florida for the third annual CMS Kickoff – the industry's premier global event. Similar to a traditional kickoff, we reflect on recent trends and share stories from the frontlines. Additionally, we will delve into the current happenings and shed light on the future. Prepare for an unparalleled in-person CMS conference experience that will equip you to move things forward. This is an exclusive event – space is limited, so secure your tickets today.

Drupal, Joomla, TYPO3, and WordPress Join Forces in New Open Website Alliance

<a href="https://www.cmscritic.com/acquia-widens-its-dxp-stack-with-widen-acquires-dam-and-pim-capabilities/">Acquia</a> – the digital experience platform built with open source <a href="https://www.drupal.org/" target="_blank">Drupal</a> at its core – continues to innovate around its award-winning digital asset management (DAM) capabilities.
Yesterday, it announced new enhancements have been added to its <a href="https://www.acquia.com/products/acquia-dam">Acquia DAM</a> (formerly <a href="https://www.cmscritic.com/acquia-widens-its-dxp-stack-with-widen-acquires-dam-and-pim-capabilities/">Widen</a>), empowering marketing and creative leaders to find and collaborate on digital assets faster.
The new capabilities – which revolve around search, sharing, and analytics – are slated to help marketing and creative teams maximize the value of their content investments across brands, regions, campaigns, and personas, even as budgets are squeezed. 
“Marketing and creative teams turn to DAM systems to rein in content chaos and gain insight into how their content performs, particularly across global brand portfolios,” said <a href="https://www.cmscritic.com/acquia-and-the-art-of-the-possible-interview-with-chief-market-officer-jennifer-griffin-smith/">Jennifer Griffin Smith</a>, Chief Market Officer at Acquia. “The new Acquia DAM updates empower teams to create, find, and share assets faster, giving them better control over revenue-generating digital marketing campaigns and the ability to ensure better brand consistency.” 
<h2>Giving marketers and creatives more DAM power </h2>
As Acquia outlined in its press release, marketing and creative teams are responsible for building and maintaining increasingly larger and more complex catalogs of digital assets. They need to be able to find assets quickly so they can get campaigns and products to market faster, understand which content performs best so they can use it again (or create more content like it), and drive brand consistency.
The new updates to Acquia DAM help customers rise to these challenges with:
<ul>
<li>Enhanced search experience: A redesigned search experience presents teams with more relevant results and filtering capabilities, enabling them to find the assets they need faster so they can launch campaigns and products faster. Redesigned cards on the search page display file naming conventions, making asset identification simpler and clearer.</li>
<li>More options for sharing assets: Teams can now share results for common searches to support better cross-team collaboration, so colleagues can see asset options in real time, regardless of their location. Users can copy and paste a link to search results, which includes search terms, sort, pagination, and filters applied. Also, new asset share links give the recipient the choice to pick the size and format they need.</li>
<li>Keyword and tag improvements: Teams can leverage tags for improved keyword search, making assets simpler to find. Entry of keywords now uses a familiar tag UI, with clickable tags on each asset, directing users to a search results page with all assets sharing the same tag. Admins retain editing control over these tags. This feature can help teams more efficiently manage very large collections of content assets.</li>
<li>Increased analytical insights: Acquia DAM analytics enhancements give teams faster access to asset usage and performance insights via an improved backend data pipeline. New asset insight charts provide more options to filter and group asset data. Asset insights now has API endpoints to connect with other marketing data in a data warehouse or business intelligence tool. This directly supports marketers who want to understand how content is being used and how well it’s performing so they can focus on the best-performing assets.</li>
</ul>
<h2>A modular, composable platform</h2>
Acquia DAM is available standalone or within Acquia DXP, and supports composable strategies through integrations with other Acquia and third-party marketing products. It is foundational to the industry’s only open digital experience platform, which brings together content and data to create world-class customer experiences. 
You can learn more about <a href="https://www.acquia.com/products/acquia-dam">Acquia DAM,</a> view the new <a href="https://www.acquia.com/blog/acquia-dam-search">Acquia DAM search experience</a>, and explore how customers are using Acquia DAM – including <a href="https://www.acquia.com/resources/case-studies/crayola">Crayola</a>, <a href="https://www.acquia.com/resources/case-studies/livewire">LiveWire</a>, <a href="https://www.acquia.com/resources/case-studies/novavax">Novavax</a>, and <a href="https://www.acquia.com/resources/case-studies/san-francisco-international-airport">San Francisco International Airport</a> 
<h2>About Acquia</h2>
Acquia empowers the world’s most ambitious brands to create digital customer experiences that matter. With open source Drupal at its core, the Acquia Digital Experience Platform (DXP) enables marketers, developers, and IT operations teams at thousands of global organizations to rapidly compose and deploy digital products and services that leverage their content and data assets to engage customers personally and at scale, enhance conversions, and help businesses stand out. Learn more at <a href="https://www.acquia.com/">https://acquia.com</a>.

Acquia DAM Bolsters Search, Share, and Analytics Capabilities

cms-critic-staff

Europe's <a href="https://digital-strategy.ec.europa.eu/en/library/cyber-resilience-act" target="_blank">Cyber Resilience Act</a> (CRA) has been a lightning rod of hope and controversy for some time. The proposal, which would regulate cybersecurity requirements for products with digital elements, is meant to bolster rules for hardware and software and help enhance security in a world of evolving threats.
The CRA legislation targets a broad array of categories, including Internet of Things (IoT) devices, computers, smartphones, and applications – and institutes a range of new requirements for manufacturers to improve their product security. 
At the same time, the CRA has been viewed by some as a <a href="https://www.eff.org/deeplinks/2023/05/eus-proposed-cyber-resilience-act-raises-concerns-open-source-and-cybersecurity" target="_blank">threat to open source software</a>, which has enabled innovation and fueled the growth of the modern internet. Open source projects like <a href="https://kernel.org/" target="_blank">Linux</a> and <a href="https://www.apache.org/" target="_blank">Apache</a> are used freely and integrated into a bevy of products, where they power digital services for billions of users across the globe. 
Given these concerns, representatives from <a href="https://www.cmscritic.com/what-do-industry-experts-expect-for-the-drupal-10-launch-heres-what-they-told-us/">Drupal</a>, <a href="https://www.cmscritic.com/joomla-cms-turns-16-celebrates-with-long-awaited-release-of-version-4-0/">Joomla</a>, <a href="https://typo3.org/" target="_blank">TYPO3</a>, and <a href="https://www.cmscritic.com/wp-engine-releases-worlds-first-study-of-the-wordpress-economy-cites-awe-inspiring-numbers/">WordPress</a> communities have banded together to address EU legislators amid the ongoing CRA amendments process. This week, the consortium penned an open letter highlighting the possible impacts of the CRA on <a href="https://en.wikipedia.org/wiki/Free_and_open-source_software" target="_blank">Free and Open Source Software (FOSS)</a> Content Management Systems (CMS).
Combined, these four CMSes power more than half of all websites around the world and play a critical role in driving a competitive European economy and enabling cross-border collaboration.
<h2>What are the concerns for open source CMS under the CRA?</h2>
One of the core issues with the CRA deals with proposed liabilities for commercial activity that results in security vulnerabilities. This would impact open source developers who solicit support or donations, making them responsible for damages due to a security issue even if they didn't produce the product itself. Such costs could put an unfair burden on smaller shops and individual developers that can't afford the operational and administrative costs to meet these requirements. 
There's also chatter about the risks involved with a proposed 24-hour reporting mandate for disclosing actively exploited vulnerabilities – which may, ironically, result in more threats from heightened visibility and inadequate remediations. 
It goes without saying that open source content management systems have profoundly impacted the evolution of digital experiences. WordPress – the most popular in the field – powers roughly 810 million websites globally, representing <a href="https://kinsta.com/wordpress-market-share/" target="_blank">43% of the overall category</a>. CRA could irrevocably change how open source CMS platforms are used in Europe, sending a ripple effect across the software industry with myriad consequences.  
<h2>Open source matters in the CMS market</h2>
To be fair, the CRA isn't being demonized by this consortium of open source projects. As advocates for enhanced security in European hardware and software, <a href="https://www.opensourcematters.org/" target="_blank">Open Source Matters</a> (a non-profit supporting Joomla) and the FOSS CMS communities behind this letter commend the legislative goals of the CRA. However, there are concerns regarding the potential negative impact of the proposed regulations on FOSS development and innovation within the EU.
"Individuals, SMEs, and institutions will be hampered either by enormous administrative burdens or a chilling effect on their activities (and a potential rush towards the American Tech Giants) for fear of risking penalties under the CRA. [...]", the letter states. "As mentioned by many other commenters...large and enterprise-class businesses may be the only ones able to profitably sustain the administrative burden of CRA compliance, quelling EU innovation, entrepreneurship, and economic livelihoods."
The letter proposes solutions to ensure continued success and alignment with the EU's goals. This includes clarifying the CRA’s exemption for FOSS and supporting users’ rights and freedoms. The letter also emphasizes the alignment of FOSS with EU core values – including human dignity, freedom, democracy, and equality.
<h2>Meeting with stakeholders to voice concerns </h2>
The proposed CRA regulation joins a platform of digital governance that the EU is spearheading. This includes the <a href="https://www.hrpo.pitt.edu/european-union-eu-general-data-protection-regulation-gdpr#:~:text=The%20General%20Data%20Protection%20Regulation,of%20individuals%20in%20the%20EEA." target="_blank">General Data Protection Regulation (GDPR)</a>, which was adopted in 2016 to provide a strong data privacy framework for European citizens.
GDPR was fully enacted in 2018, and has vigilantly handed down fines to entities small and large. The CRA is following a similar track, giving the EU's cybersecurity agency real teeth to enforce policies as part of its new charter. 
Open Source Matters and the <a href="https://www.thedroptimes.com/tag/inter-cms-working-group" target="_blank">Inter-CMS Working Group</a> (ICWG) have invited EU Commission members and other stakeholders to participate in a seminar in Brussels early this fall, fostering a collaborative dialogue to address the concerns raised. The seminar presents a cooperative motion from the coalition of open source communities, with the hope that friendly dialogue and collaboration might yield changes to the proposed legislation. 
The letter was signed by:
<ul>
<li><a href="https://www.linkedin.com/in/crystal-dionysopoulos/" target="_blank">Crystal Dionysopoulos</a> – President, <a href="https://opensourcematters.org/" target="_blank">Open Source Matters, Inc</a>. (Joomla)</li>
<li><a href="https://www.linkedin.com/in/josephahaden/" target="_blank">Josepha Haden Chomphosy</a> – Executive Director, <a href="https://wordpress.org/" target="_blank">WordPress Project</a></li>
<li><a href="https://www.linkedin.com/in/olivierdobberkau/" target="_blank">Olivier Dobberkau</a> – President, <a href="https://typo3.org/project/association/" target="_blank">TYPO3 Association</a></li>
<li><a href="https://www.linkedin.com/in/timdoylempa/" target="_blank">Tim Doyle</a> – CEO, <a href="https://www.drupal.org/association" target="_blank">Drupal Association</a></li>
</ul>
As events unfold, more information about the debate and the proposed seminar will be shared.
To read or download the full open letter, visit <a href="https://www.joomla.org/announcements/general-news/5891-open-letter-foss-cms-cyber-resilience-act.html">https://www.joomla.org/announcements/general-news/5891-open-letter-foss-cms-cyber-resilience-act.html</a>
<h2>About Open Source Matters</h2>
Open Source Matters (OSM) is a non-profit organization that supports and promotes the Joomla! open-source project. Its mission is to empower and unite a global community of Joomla users and contributors to cultivate and sustain an innovative and reliable content management system. For more information, visit <a href="https://www.opensourcematters.org/">www.opensourcematters.org</a>.
<h2>About Drupal, Joomla, TYPO3, and WordPress</h2>
Drupal, Joomla,  TYPO3, and WordPress are leading open-source Content Management Systems (CMS) that have significantly impacted the digital landscape. Each platform boasts its unique approach to web content management, catering to diverse user needs. Despite their different approaches to building websites, they share common values, emphasizing collaboration, accessibility, and community-driven development. Together, their collective strength fosters innovation and empowers website creators worldwide.

Drupal, Joomla, TYPO3, and WordPress Address EU with Concerns over Cyber Resilience Act

When I first hopped on Zoom with <a href="https://www.linkedin.com/in/deannaballew/" target="_blank">Deanna Ballew</a>, Senior Vice President of Product at <a href="https://www.cmscritic.com/acquia-upgrades-open-dxp-capabilities-to-expand-composable-enterprise-features/">Acquia</a>, we bantered casually about her home near Madison, Wisconsin – and the dark beauty of Midwestern thunderstorms.
At the time, we were both being treated to unstable spring weather, mine of the Southeastern U.S. variety but equally temperamental. It was an apropos reflection of what’s happening in the technology market as fears of recession and the specter of AI loom menacingly across the horizon.
But there's opportunity in that tornadic frenzy. As composable strategies continue to rain across the legacy landscape, DXPs have been repositioning their offerings in a bid to be more, well… composable in an increasingly omnichannel world. Heck, last year, Salesforce unveiled a new service called <a href="https://www.salesforce.com/news/stories/salesforce-headless-commerce-composable-storefront/" target="_blank">Composable Storefront</a> – a fully headless commerce solution that features an ecosystem of integrations.
Does this make Salesforce a “composable” platform? Maybe. Maybe not. But it’s a bit of a misnomer, really, when you consider that all DXPs were essentially composed to begin with.
Such is the case with Acquia. Over the years, it has expanded beyond its <a href="https://www.drupal.org/" target="_blank">Drupal</a>-powered CMS to comprise an ecosystem of integrated technologies, including cloud services, CDP, a marketing studio, and other goodies. By all accounts, the company fits the monolithic bill.
But as co-founder and CTO <a href="https://www.linkedin.com/in/buytaert/" target="_blank">Dries Buytaert</a> described in his <a href="https://www.acquia.com/blog/composable-digital-experience-manifesto" target="_blank">Composable DXP Manifesto</a>, Acquia has been evangelizing modular architectures that align with Drupal’s concept of the <a href="https://dri.es/the-assembled-web" target="_blank">Assembled Web</a> for over a decade. In that sense, they’re not newcomers to the composable game. In fact, in 2021, the <a href="https://www.cmscritic.com/acquia-upgrades-open-dxp-capabilities-to-expand-composable-enterprise-features/">company expanded</a> its open capabilities by introducing a set of composable enterprise features.
Still, Acquia seems focused on the sum of its DXP parts to help customers grow. Most recently, it purchased <a href="https://www.widen.com/plans?utm_term=widen%20dam&amp;utm_campaign=US+-+Brand+-+New&amp;utm_source=adwords&amp;utm_medium=ppc&amp;hsa_acc=4148602931&amp;hsa_cam=19965617942&amp;hsa_grp=151430066111&amp;hsa_ad=656770360925&amp;hsa_src=g&amp;hsa_tgt=aud-2053871145734:kwd-23382924646&amp;hsa_kw=widen%20dam&amp;hsa_mt=e&amp;hsa_net=adwords&amp;hsa_ver=3&amp;gad=1&amp;gclid=CjwKCAjw04yjBhApEiwAJcvNoRz0NfJzgGc3qeATnNzF5WrjQs4GtIXBa8j5R7dCSXE3d_haybCWyhoCIi4QAvD_BwE" target="_blank">Widen</a>, a digital asset management (DAM) solution that is proving to be a key activator in its completeness of vision (it’s worth noting that the service can be procured separately). Deanna, who came along for the ride from Widen as its Chief Innovation Officer, is now working across the Acquia portfolio on the company’s vision and M&amp;A strategy.
Given all this, where does Acquia fit on the composable spectrum? Lately, I’ve been listening to many voices across the industry use this term in different ways, and I wanted to hear from a platform with a long-established leadership role in the DXP topology – and one striving to be more modular than monolithic. 
Deanna and I were also joined by <a href="https://www.linkedin.com/in/margaretschroeder94/" target="_blank">Maggie Schroeder</a>, Acquia’s Director of Product Marketing. We talked at length about composable, the hyperbolic explosion of AI, and the importance of their “Acquian” community as accelerators of innovation and success.
<h2>Finding growth as a Gartner Magic Quadrant Leader </h2>
For those who don't consult the analyst reports, Acquia held firm to its Leader position in the 2023 <a href="https://www.acquia.com/blog/acquia-named-leader-2023-gartner-magic-quadrant-digital-experience-platforms" target="_blank">Gartner Magic Quadrant for DXPs</a>, trailing only behind <a href="https://www.cmscritic.com/optimizely-partners-with-google-cloud-to-take-experimentation-to-the-next-level/">Optimizely</a> and <a href="https://www.cmscritic.com/adobe-experience-cloud-adds-new-headless-cms-capabilities-updates-to-commerce-integration/">Adobe</a>. The triad has persistently battled it out over several cycles in a bid to dominate the space, although Adobe – a much larger competitor – continues to wear the crown. 
So how did Acquia join this exclusive league of leaders? It's been a long road, and community and innovation played a big part. But it doesn't hurt that the company was <a href="https://techcrunch.com/2019/09/24/vista-equity-partners-buys-acquia-for-1b/" target="_blank">purchased by Vista Equity Partners</a> in 2019 for $1 billion, boosting its quest to build market presence. 
While these rivals all deliver industry-leading foundational technologies (CMS, CX, CDP, analytics, personalization, customer journey management, and more), Gartner highlighted Acquia’s synergy between its product innovations and acquisitions, as well as its uncommon support for intranet and employee portal applications. There was also a footnote about Acquia’s <a href="https://www.acquia.com/products/acquia-site-factory" target="_blank">Site Factory</a> toolset, which eases the burden of scaling deployments.
Analyst observations aside, I asked Deanna what was putting the wind in Acquia’s sails (or sales, n'est-ce pas?) in 2023.
“One of the core pieces to why we’re winning is that we continue to thrive and focus on content and data,” she said. “The foundation and flexibility of Drupal as our CMS delivers us over 46,000 modules, and by combining our CMS with Acquia Cloud, we can now give our customers the ultimate balance of enterprise security, stability, and scalability. And that's kind of the sweet spot where they can start small and grow, or they can start big and really scale up. So that's where we've grown.”
Deanna also underscored the impact of the Widen acquisition, and how pairing an award-winning DAM with Acquia’s ML-powered CDP – formerly <a href="https://www.acquia.com/newsroom/press-releases/acquia-acquire-agilone-deliver-powerful-customer-experiences" target="_blank">AgilOne</a> – is at the heart of the company’s composable promise to provide an open set of solutions that play well with other technologies.
“I think that's really key to what we're seeing with composability,” she explained. “You can't do everything with a single vendor. It has to work within our customers’ current systems and technologies when they need it and scale and grow as it goes.”
Maggie also touched on Acquia’s commitment to helping customers make technology work for them, suggesting it all comes back to the ease of use the company is building into its products.
“We’re providing low code capabilities for marketers, but also really advanced tools for our developers who we know are at the core of creating experiences – so those who are less technical and those who are very technical can work together to create experiences that are outcome-driven.”
<h2>What’s the best roadmap? Open source, of course</h2>
As a well-established open source vendor, Acquia’s community has been a wellspring for continuous innovation. I asked Maggie how the heritage of Drupal is impacting the company’s plans for the future.
“Drupal is at our core, and it’s part of the beginnings of Acquia,” she said. “We've really stayed true to that, throughout the duration of Acquia’s existence.”
But enhancing that legacy has been a key focus, and Maggie noted a series of very strategic acquisitions and innovations that have complemented the open source engine. For example, the <a href="https://www.acquia.com/newsroom/press-releases/acquia-acquires-cohesion#:~:text=BOSTON%20and%20BRIGHTON%2C%20England%20%E2%80%93%20September,low%2Dcode%20Drupal%20website%20builder." target="_blank">purchase of Cohesion</a> in 2019 and its subsequent transformation to Site Studio has made Drupal more accessible to low-code business users – what Dries calls an “ambitious site builder.” As Deanna echoed, the goal has been making things easier for users across the collective community.
“We put a lot of emphasis into content and really making that experience as seamless as possible. And then of course, giving our customers that foundation helps them get even closer to leveraging data and more complex use cases as well.”
As for that community, it’s quite expansive: <a href="https://www.acquia.com/drupal/why-drupal" target="_blank">according to the company’s website</a>, Acquia boasts more than 800 customers and over a million users worldwide, buoyed by a Drupal footprint that includes one in eight enterprise websites and over 10,000 active community contributors. Oh, and there’s also those 46,000 modules to boot.
While open source brings its own set of challenges from security to stability, it offers key benefits that are attractive in a composable world – like no vendor lock-in. But there’s more to it: this open community is helping Acquia and its customers jump ahead and drive delivery on their own terms.
“They don’t have to wait for our roadmap,” Deanna said. “And that's a really key thing to be able to do what you need to on your own timeline.”
<h2>AI: Acquia Intelligence</h2>
It’s a no-brainer to ask about the new brain driving this hype cycle: <a href="https://chat.openai.com/" target="_blank">ChatGPT</a>. It’s undeniable. In less than six months, countless platforms across the digital experience and martech stack have harnessed <a href="https://www.openai.com/" target="_blank">OpenAI’s</a> generative service to improve content operations and workflows.
While Acquia is already leveraging machine learning and predictive models in its CDP, I asked how this latest permutation of AI is transforming the strategy. Once again, it came back to the community.
“We see that even with all the AI stuff going on right now, our community and customers are doing it themselves,” Deanna said. “They're making it work when they want to do it.”
To that end, the Drupal community has already launched an <a href="https://www.drupal.org/project/openai" target="_blank">OpenAI initiative</a> that aims to provide a suite of modules and an API foundation for ChatGPT, <a href="https://github.com/features/copilot" target="_blank">GitHub CoPilot</a>, and more. This would include a bevy of features for powering generative text, content editing, audio transcribing, text prompts, and more.
“All of our sales engineers are enabled to leverage the Drupal OpenAI module as part of their demo to show ‘the art of the possible’ with ChatGPT,” Maggie explained. “It can create anything from text content, images, content analysis – there’s a lot. And this goes back to having the power of the Drupal community behind us, really helping our customers get ahead of the trends. So while others in the market are waiting for additions or integrations to ChatGPT, the Drupal community was, I'd say, first to market with the ChatGPT integration.”
<h2>A hybrid approach to omnichannel and headless</h2>
During my recent trip to the <a href="https://www.boye-co.com/groups/cms-experts/" target="_blank">Boye &amp; Company</a> CMS Experts summit in New York City, there was an epic debate about headless CMS and the challenges that exist with visualization. While <a href="https://www.cmscritic.com/wrestling-with-category-confusion-in-the-dxc-slackdown/">DXC platforms</a> like <a href="https://www.cmscritic.com/is-the-birth-of-dxc-the-death-of-dxp-a-conversation-with-darren-guarnaccia-president-at-uniform/">Uniform</a> are providing an answer for pure headless solutions, traditional CMS platforms are espousing the value of their APIs to reinforce the value of a hybrid play. This comes at a time when even WordPress is offering a <a href="https://wpengine.com/resources/headless-cms-and-wordpress/" target="_blank">headless backend</a> to power any kind of frontend framework.
With Acquia’s Drupal CMS falling into the traditional CMS and DXP column, I asked Maggie how omnichannel fits into Acquia’s strategy, and how it stacks up to purely headless contenders.
“First of all, I love that you're saying ‘omnichannel’ and you're not leading with headless, because headless is the technology that makes omnichannel possible,” she said. “However, something I want to acknowledge is that not all experiences we talk about are truly omnichannel, right? Omnichannel implies these experiences are connected and they're consistent across all the channels where you're delivering content. And I think that is where we've really stepped in to provide differentiation.”
As Maggie explained, business users are often seen as a “pain point” for pure-play headless competitors in the market. Acquia’s ability to supply both low code business features – as well as a completely headless experience to frontend developers – gives users the freedom to choose whatever framework they prefer.
“We see a lot of our customers adopting a hybrid approach to omnichannel,” Maggie said. “They’re asking, ‘What is the outcome we're looking to drive with the experience? Is it really going to be content dependent? And is it owned by, say, a marketing team?’”
A great example she cited: marketing campaign pages. A stakeholder probably doesn’t want to be dependent on a developer to update the content, especially if it needs to be changed frequently. This is different from a digital sign, which is highly dependent on a frontend developer to create.
“We want to give freedom to all the different contributors who are working on the same team to deliver experiences. I think those are really the two key differentiating factors for us: enabling the whole team and then also having the ability to provide low code and headless.”
<h2>Partnering on the composable journey </h2>
Dovetailing on the hybrid versus headless discussion, Maggie shared the importance of aligning with a customer’s goals and growing with them over time. Having a more composable approach seems to benefit this on multiple levels, particularly when a large migration or transformation is part of the program. But it also requires the right mindset – which Acquia champions for its users.
“Instead of painting this picture of ‘oh, you have to rip and replace everything,’ we say, ‘let's do this one at a time, let's focus on content first,” or ‘let's focus on your digital assets first,’ or ‘let's focus on product inventory first.’ I think that’s a huge benefit for our new and existing customers.”
From a roadmap perspective, Maggie said the various products and capabilities that Acquia offers can be rolled out over time, making the journey less overwhelming. For example, year one could include CMS, followed by year two with DAM, and year three with CDP and personalization. This is where the benefits of a composable DXP come into play.
Maggie also shared a customer use case for Anheuser-Busch/InBev, which pushed the limits of a composable approach to create new experiences. Working with Acquia, they created decoupled components for a game application, allowing any marketer to add it to new sites. The entire experience is low code and completely composable.
I asked Maggie where these high-touch professional services fit in the business model, and if Acquia plans to invest more in that level of relationship.
“I think being consultative is kind of end-to-end for Acquians,” she said, conjuring the mantle reserved for its team and community members. “Our sales team is very well versed in having those conversations. We try to go in as more of a trusted advisor.”
<h2>Consulting the crystal ball for 2023</h2>
In today’s macroeconomics, there’s no telling if we’re at the precipice of a global recession or knee-deep in a soft landing. While the pandemic resulted in a buying spree for Acquia and its contemporaries, the last 12 months have seen a softening in IT budgets and <a href="https://www.forbes.com/sites/bernardmarr/2023/01/30/the-real-reasons-for-big-tech-layoffs-at-google-microsoft-meta-and-amazon/?sh=1218f5612b67" target="_blank">layoffs</a> from the likes of Google, Meta, and Amazon. 
So does Acquia see 2023 through rose-colored glasses? I asked Deanna to weigh in.
“In the environment we’re in with the recession – are we in it or are we not – we’re really leaning into our existing customers to ensure they have great CX,” she said. “We’re seeing an increased focus on the customer journey, on CDPs. Focusing on customer retention and customer upsell has been a key trend.”
“I think we’re in a really great position because we’re empowering teams,” Maggie added. “I think the question that everyone is asking themselves is, ‘how do we do more with the same?’ Or maybe even ‘more with even less’ budget or team resources. We’ve really maximized what their team can do instead of bogging them down with maintenance and other types of menial tasks. They can get straight to the value and the mission they set forth.”
As we rounded the corner to the end of our conversation, I asked what’s on the horizon – and what gets this team excited about the prospects ahead. Deanna jumped in, and once again focused on the importance of community.
“I think about 40 percent of our customers now have a TAM – technical advisor manager – to help them grow in year one, year two, year three, and advise them along the way,” she said enthusiastically. “But I’m most excited about launching a broader Acquia community. Not only do we help them, but our customers help each other, giving [each other] ideas and advice to help them grow along the way. That’s really exciting for me.”
Exciting indeed. And even if 2023 turns into a Midwestern thunderstorm, Acquia seems well positioned to ride it out.

Acquia Taps its Modular, Open Source Legacy to Drive the Composable Future

Acquia logo with inset images of Deanna and Maggie in shapes of the Drupal logo icon - a water droplet.

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The holidays are right around the corner, and if the newest version of <a href="https://www.drupal.org/" target="_blank">Drupal</a> is on your wish list, you’re in for a treat.
December will usher in the highly anticipated launch of Drupal 10, the open source CMS platform’s first release since 2020. Many industry experts have been preparing for months, and at CMS Critic, we had an opportunity to hear from <a href="https://pantheon.io/" target="_blank">Pantheon</a> and several digital agencies about the upcoming release—and what has them excited.
<h2>Improvements for PHP, Symfony, and JavaScript</h2>
“We can’t wait to work with a new and refined version of Drupal that bakes in upgraded versions for PHP, Symfony and uses more modern Javascript,” said <a href="https://www.linkedin.com/in/markwestuk/" target="_blank">Mark West</a>, engineering manager with TPXimpact. “This will all make it even easier to develop large complex websites. Additionally, there are lots of improvements for admins and users too. These include a better authoring experience using CKEditor 5 and UX improvements in the new Claro admin theme.”
West, along with <a href="https://www.linkedin.com/in/volker-baisch-17a0b52/" target="_blank">Volker Baisch</a>, managing director of the BitBase Group, were each happy to see the changes made to jQuery through the update.
“Reducing reliance on jQuery will make a big difference—jQuery was great at the time, but these days, it represents a bit of a hurdle to adopting modern Javascript like React.”
Baisch agreed. “For developers, the upgrade to PHP 8.2 and the removal of jQuery are major steps towards improved performance—even if it comes here and there with some additional work,” he said. “And the seamless upgrade from version 9 to 10 is a great relief.”
<h2>Evolving website UX and digital experiences</h2>
In addition to applauding specific, updated features that accompany the release, some experts looked even more broadly for what the future might look like for Drupal sites.
“This new Drupal version should enhance Drupal’s significant influence on the future of the web,” said <a href="https://www.linkedin.com/in/alexandra-garcia-domenech-02921573/?originalSubdomain=es" target="_blank">Alexandra García Domenech</a>, manager CMS with Hiberus Digital Business. “Upcoming new features will take Drupal’s usability and adoption to a whole new level. Currently [Drupal] is used by 1 in 30 websites in the world, and our goal is to significantly increase this number. With Drupal 10, the transition from just a CMS to an Open Source Digital Experience Platform (DXP) will be very close to completion and will allow digital agencies to create better sites quickly.”
West also expressed excitement over Drupal’s enhancements for accessibility and internationalization.
“The support for better accessibility and internationalization will be very useful in the future, along with paving a path forward as a headless CMS taking an API first approach with better GraphQL support.”
<h2>A fond farewell to Internet Explorer</h2>
There’s no question that Internet Explorer—Microsoft’s legacy web browser—has been a thorn in the side of many SaaS platforms from an interoperability perspective. As Microsoft Edge supplants the retiring property, many platforms like Drupal are leaving it behind.
<a href="https://www.linkedin.com/in/scottlmassey/" target="_blank">Scott Massey</a>, managing director of international markets at Pantheon, thinks this update to Drupal 10 is a noteworthy move for the CMS, one that will pay dividends around efficiency and performance.
“Removing support for Internet Explorer might not sound like the biggest change, but it will free up time spent working on legacy tech,” Massey said. “Because it does not have to look at backward compatibility with IE, Drupal 10 will require less time spent on outdated browsers.”
<h2>What’s next for Drupal?</h2>
While Drupal 10 is still fresh from the beta launchpad, Massey is already looking ahead—and sharing what he would like to see in the next release.
“I’d like a first-time user to have better choices in the look of their site from the start,” Massey said. “The theme marketplace has become inscrutable, and it’s a subtle barrier to entry for organizations who might choose Drupal for a proof of concept or a small site. I am hoping the project browser makes it easier for those new to Drupal to get a site launched first—then discover the amazing possibilities over time.”
Domenech echoed that sentiment. “For a newcomer to the Drupal community, it is often difficult to choose between a number of modules offering similar functionality. Another area for improvement would be a more intuitive rating system than the current one.”
<h2>Unwrapping a new release for the holidays</h2>
The anticipation for the new release is obvious, but experts also called attention to Drupal’s longstanding commitment to being an effective CMS authority.
“For me, Drupal remains one of the most powerful tools for organizations, not because of any particular new features (which are all well and good, keep them coming!), but because of its core data model,” Massey said. “I believe ‘the journey is the destination,’ and I have seen Drupal implementations that have helped companies better understand their organizational structure, data, content, and the interactions between all three. It is an unexpected and transformative by-product of carefully rethinking the CMS as the hub of how people communicate internally and externally. It’s part of the magic of Drupal that’s kept me around for over a decade now.”
With new features and enhanced functionality on the way, it is easy to see why users think Drupal 10 will make this a “December to remember.” We’ll be watching to see how Patheon and digital agencies around the globe leverage Drupal’s next wave of capabilities in 2023 and beyond, particularly as composable solutions continue to gain ground across the market.
<h2>About Pantheon</h2>
Pantheon is the platform for extraordinary websites, running sites in the cloud for customers including Stitch Fix, Okta, Home Depot, Pernod Ricard, and The Barack Obama Foundation. Modern organizations choose Pantheon to empower their digital teams to continuously optimize and innovate to deliver more engaging digital experiences. Using Pantheon’s WebOps platform, developers, marketers, and IT are empowered to work together to develop, test, and release website changes quickly and reliably, knowing their sites will remain stable and secure – even during the biggest traffic spikes.

What Do Industry Experts Expect for the Drupal 10 Launch? Here’s What They Told Us

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<a href="https://www.acquia.com/">Acquia's</a> putting the pedal to the metal in the headless race. 
Recently, the digital experience platform provider released an open source headless starter kit within the company’s <a href="https://www.acquia.com/platform/content-management-systems">content management system, Acquia CMS</a>. The kit expands existing Acquia CMS offerings, which empower organizations to accelerate the building of traditional Drupal-based applications.
Dubbed the "Acquia CMS Headless Starter Kit," the new solution gives developers a powerful set of tools to speed time to market, reduce operational costs, and gain flexibility in launching new digital initiatives quickly. Acquia introduced the new kit to developers at its customer and partner event, <a href="https://www.acquia.com/engage">Acquia Engage</a>.
<h2>Building on the growth of headless and hybrid Drupal apps</h2>
According to the company's press release, Acquia has many customers who have already built <a href="https://www.cmscritic.com/top-free-headless-cms-platforms/">headless</a> and hybrid Drupal applications to create innovative digital experiences. Headless and hybrid architecture makes it possible for organizations to deliver content to more than just a traditional web browser. With a headless CMS architecture, organizations can deliver content to digital signage, wearable devices, chatbots, mobile applications, kiosks, and more.
The Acquia CMS Headless Starter Kit gives organizations the tools they need to build a modern headless or hybrid application up to 50% faster, with Drupal as the backend that powers one or more frontends. Existing Drupal users can also leverage the Headless Starter Kit to extend their existing Drupal application. 
“Managing content across current and emerging channels and devices is a major challenge for many organizations,” said Dries Buytaert, creator of Drupal and co-founder and CTO of Acquia. “As an accelerator for developing hybrid and headless applications, the Acquia CMS Headless Starter Kit offers out-of-the-box optimizations to reduce time to market with new and innovative digital experiences. This flexibility makes it possible for developers to use the components of Acquia CMS and Drupal that they need most—with the ultimate goal of getting the right content to the right user in the right channel at the right time.”
A headless approach works well for organizations that want to provide content through multiple API endpoints and modern JavaScript frontends. Others may prefer a hybrid approach, which provides similar API access for developers while empowering business users with low-code and no-code tools for application building. Acquia CMS provides the best of both worlds, giving organizations the freedom to choose the right path for their needs.
<h2>Leveraging Next.js to power frontend experiences</h2>
As headless strategies power more of the <a href="https://www.cmscritic.com/top-jamstack-static-site-generators-for-2021/">JAMstack</a>, companies are turning to static site generators to deliver faster websites that are decoupled from a traditional CMS. To complement the Acquia CMS Headless Starter Kit, Acquia has also released a <a href="https://www.cmscritic.com/top-jamstack-static-site-generators-for-2021/">Next.js</a> Starter Kit to help accelerate the build of frontend applications that display content created in the headless CMS. This combo gives organizations the ability to support both the front and backend of their digital content experiences. 
"Headless and hybrid CMSes give organizations the freedom to use the newest frontend technology, while retaining their investment in their legacy systems and content backend,” said Marci Maddox, Research Vice President, Digital Experience Strategies, IDC. “This could be particularly attractive for commerce users, such as retailers, CPG companies, and others where brand managers require full control over the content that appears across multiple sites, or want the flexibility to change things such as site navigation or product categorization over time. The Acquia CMS headless starter kit can help organizations experience the benefits of a headless CMS; bringing together developers and content creators in a modern environment."
<h2>Key features of the Acquia CMS Headless Starter Kit</h2>
Here are a few of the noteworthy features in the Acquia CMS Headless Starter Kit:
<ul>
<li>Specialized Headless Developer Role: Frontend developers have a dedicated role inside the CMS for accessing API docs and managing access for frontend applications connecting to the CMS.</li>
<li>Marketer-friendly Content Preview: Users can preview content through their Next.js application from inside the CMS.</li>
<li>Omni-channel Made Easy: Connect content to multiple frontends that communicate across multiple channels.</li>
<li>Robust API Dashboard: A dedicated dashboard for frontend developers to manage all headless integration aspects with the CMS.</li>
<li>Flexible Headless and Hybrid UI Modes: Users can operate in a pure headless mode or in hybrid mode where Drupal is still used to render a frontend.</li>
<li>Simplified Data Modeling: Revamped admin navigation brings all the data modeling controls under a single menu that makes sense in a purely headless CMS.</li>
</ul>
The open source Acquia CMS Headless Starter Kit is freely available for download. To learn more about Acquia CMS, visit <a href="https://www.acquia.com/products/drupal-cloud/acquia-cms">https://www.acquia.com/products/drupal-cloud/acquia-cms</a>.
<h2>About Acquia</h2>
Acquia empowers the world’s most ambitious brands to create digital customer experiences that matter. With open source Drupal at its core, the Acquia Digital Experience Platform (DXP) enables marketers, developers, and IT operations teams at thousands of global organizations to rapidly compose and deploy digital products and services that engage customers, enhance conversions, and help businesses stand out. Learn more at <a href="https://www.acquia.com/">https://acquia.com</a>.

Acquia DXP Releases Open Source Headless CMS Accelerator

"Composable" is becoming the operative word across the DXP marketplace. And rightly so: a composable platform has huge benefits, enabling users to build dynamic web and app experiences more efficiently by reusing content and other components that can be personalized at scale. 
Composable systems also allow for more iterative testing across multiple variants, enabling marketers to optimize performance and gather critical insights faster than ever. We've seen a number of platforms embrace this "composable revolution" over the last few years, and it seems to be paying off. 
Now, Acquia – a leading DXP – on Gartner's Magic quadrant – has announced major updates to its <a href="https://www.acquia.com/products/digital-experience-platform" target="_blank">Acquia Open Digital Experience Platform</a> (DXP) that aim to accelerate the development and optimization of composable digital experiences. According to the company, these innovative new features will weave together the workflows of once-siloed digital marketing and development teams in a single platform, making composable strategies more extensible. 
<h2>Expanding the composable value with Acquia Open DXP</h2>
The Acquia Open DXP is an umbrella brand that comprises both the <a href="https://www.acquia.com/products/marketing-cloud" target="_blank">Acquia Marketing Cloud</a> and <a href="https://www.acquia.com/products/drupal-cloud" target="_blank">Acquia Drupal Cloud,</a> integrating their combined capabilities – including AgilOne, Mautic, and Cohesion – with its existing core. 
This pairing was designed to bring marketers and developers together in a comprehensive, easy-to-use platform powered by machine learning features in both Drupal Cloud and Marketing Cloud – making it faster and easier to launch new websites, applications, and marketing campaigns with modular components.
<img src="https://cmscritic.com/ms-content/uploads/2021/07/acquia-dxp.png" alt="Acquia Drupal and Marketing Cloud Diagram" />
Acquia started making its move to composable enterprise back in July by <a href="https://www.cmscritic.com/acquia-introduces-composable-enterprise-features-in-latest-version-of-dxp/" target="_blank">introducing composable features</a> in its last version of its DXP.
"The movement toward the composable enterprise is growing as organizations look to gain agility with plug-and-play services, and velocity with simpler application development and delivery," said Dries Buytaert, creator of Drupal and co-founder and CTO of Acquia. "Executing on this strategy requires a new technical architecture and way for teams to work. Acquia is connecting and automating organizational workflows, spanning content and data, to speed development of digital experiences at scale." 
<h2>What is a composable enterprise?</h2>
The concept of a "<a href="https://www.akana.com/blog/composable-architecture" target="_blank">composable enterprise</a>" is becoming more popular as digital transformation enters its next wave. And it makes sense: leading up to Covid, digital stacks were already becoming decoupled and less monolithic, all driven by the rise of the <a href="https://www.openapis.org/" target="_blank">open API</a>. Much of this investment in a composable enterprise is driven by the rise in composable commerce and its impact on the application landscape. 
Gartner defines a composable enterprise as:
An organization that delivers business outcomes and adapts to the pace of business change. It does this through the assembly and combination of packaged business capabilities (PBCs). PBCs are application building blocks that have been purchased or developed.
Gartner also predicts that by 2023, organizations that embrace composability will <a href="https://www.gartner.com/en/documents/3986490/composable-commerce-must-be-adopted-for-the-future-of-ap" target="_blank">outpace the competition by 80%</a> in implementing new product features. This underscores the rapid adoption we're seeing across the market for more composable architectures and frameworks – something the <a href="https://machalliance.org/" target="_blank">MACH Alliance</a> has been focusing on from an industry perspective. MACH is an acronym for Microservices, API-first, Cloud-native SaaS, and Headless, which crystallizes the core tenants of the modern composable enterprise. 
<h2>What else is new in the Aquia DXP Cloud?</h2>
<h4>Drupal Cloud upgrades accelerate digital experience development </h4>
Updates to the Drupal Cloud developer experience streamline and connect workflows to empower fusion teams with no-code/low-code solutions that span DevOps, WebOps, ContentOps, and ExperienceOps. All new products and features are available on <a href="https://www.acquia.com/blog/introducing-acquia-cloud-next-kubernetes-native-drupal-hosting-platform" target="_blank">Acquia Cloud Next</a>, the newest version of Acquia's cloud platform. Key innovations include:
<ul>
<li><a href="https://www.acquia.com/products/drupal-cloud/code-studio" target="_blank">Acquia Code Studio</a>: A new, 100% cloud-based development environment that integrates with GitLab and Acquia Cloud IDE. Developers can now log into Acquia Cloud Platform, spin up an IDE and then click to connect to GitLab (the platform of choice for application development) using frameworks such as <a href="https://reactjs.org/" target="_blank">React</a>, <a href="https://angularjs.org/" target="_blank">Angular</a>, or <a href="https://vuejs.org/" target="_blank">Vue</a>. With Acquia Code Studio, developers have all the tools they need to plan, build, review, test, and deploy any Drupal application—all from a familiar GitLab environment.</li>
</ul>
<ul>
<li><a href="https://docs.acquia.com/customer-data-platform/actions/" target="_blank">Acquia Cloud Actions</a>: A new, collaborative release management system that automates the process of deploying and managing code to the Acquia Cloud environment. Once development teams write code, Acquia Cloud Actions manages the build, test, and deploy phases to get code into production. By eliminating manual processes, Acquia Cloud Actions fuels faster digital innovation at scale.</li>
</ul>
<ul>
<li><a href="https://www.acquia.com/why-acquia/acquia-digital-commerce" target="_blank">Acquia Digital Commerce Integrations</a>: Powered by the no-code Acquia Site Studio, pre-built integration components make it easy for anyone to assemble digital commerce experiences leveraging Acquia's DAM and PIM. Support for <a href="https://graphql.org/" target="_blank">GraphQL</a> and Node.js allows developers to easily extend and enhance Acquia's pre-built integrations with any MACH-compliant commerce vendor and cut the time required to deliver experiences to as little as 90 days.</li>
</ul>
<h4>Marketing Cloud enhancements increase efficiencies and insights across hybrid teams </h4>
Acquia is announcing key innovations to its Acquia Marketing Cloud, including several features focused on composable machine learning, analytics, privacy, and multi-tenant distributed marketing to empower teams across CampaignOps and MLOps. 
<a href="https://www.acquia.com/products/marketing-cloud/customer-data-platform" target="_blank">Acquia Customer Data Platform</a> (CDP) now has several new capabilities that drive citizen data science and analytical insights across the organization. Building on Acquia CDP's world-class data modeling and analytics platform, Acquia now provides more intelligence, ROI insights, and ML-driven efficiencies across more teams and in more ways than any other customer data platform on the market. New features in this release include:
<ul>
<li>Multi-touch attribution: As the first attribution solution built on top of a CDP, this new capability allows marketers to visualize campaign performance through a range of attribution windows and timeframes to understand the true ROI of marketing investments.</li>
</ul>
<ul>
<li>ML Studio: A first-of-its-kind, low-code/no-code machine learning workbench that enables data scientists to build custom ML models on top of unified data, all within Acquia CDP.</li>
</ul>
<ul>
<li>ML Launchpad: As part of Acquia CDP analytics, Launchpad surfaces ML-driven insights into a visual and highly intuitive dashboard for non-technical marketers, so they can see at-a-glance key insights such as audience propensities, recommended actions to take, and more. </li>
</ul>
<ul>
<li>Privacy Management: This new tool supports compliance with GDPR, CCPA, and more by allowing faster data erasure.</li>
</ul>
Acquia is also introducing new capabilities in Acquia Campaign Studio and Acquia Personalization, including: 
<ul>
<li>Multi-Tenant distributed marketing automation: This first-of-its-kind capability enables brands using Campaign Studio to scale centralized campaigns across multiple brands, geographies, and teams while adhering to compliance and governance requirements. </li>
</ul>
<ul>
<li>Visual email and landing page builder: An extension of WYSIWYG capabilities in <a href="https://www.acquia.com/products/marketing-cloud/campaign-studio" target="_blank">Acquia Campaign Studio</a>, this drag-and-drop interface makes it easier than ever to build emails and landing pages for campaigns.</li>
</ul>
<ul>
<li>Enhanced A/B testing: Acquia Personalization now has more powerful A/B testing capabilities, including automated self-optimization, which auto-promotes winning variants without requiring any time or effort from marketing teams – and increased website conversion and revenue. </li>
</ul>
<h2>Growing validation with analysts</h2>
Acquia has been named a Leader on the Gartner Magic Quadrant for Digital Experience Platforms (DXPs) for two consecutive years. Additionally, International Data Corporation (IDC) has recognized the usability, extensibility, and enterprise-grade capabilities of the Acquia platform and recently named Acquia a Leader in the inaugural <a href="https://www.acquia.com/resources/report/idc-marketscape-content-management-systems" target="_blank">IDC MarketScape for Worldwide Content Management Systems for Persuasive Digital Experiences 2021 Vendor Assessment</a>.
<h2>About Acquia</h2>
Acquia empowers the world's most ambitious brands to create digital customer experiences that matter. With open source Drupal at its core, the Acquia Digital Experience Platform (DXP) enables marketers, developers, and IT operations teams at thousands of global organizations to rapidly compose and deploy digital products and services that engage customers, enhance conversions and help businesses stand out. Learn more at <a href="https://www.acquia.com/" target="_blank">https://www.acquia.com</a>.

Acquia Upgrades Open DXP Capabilities to Expand Composable Enterprise Features

paris-tuzun

Acquia logo against a composite background of Tetris-like pieces fitting together, reinforcing the concept of composable DXP

The concept of a "<a href="https://www.akana.com/blog/composable-architecture">composable enterprise</a>" is becoming more popular as digital transformation enters its next wave. And it makes sense: leading up to Covid, digital stacks were already becoming decoupled and less monolithic, all driven by the rise of the <a href="https://www.openapis.org/">open API</a>. 
Add a global pandemic, and the hyper-accelerated pace of transformation resulted in more systems "talking" to each other – and integration driving innovation. 
In the simplest terms, composable enterprises are building digital solutions that leverage the <a href="https://www.mulesoft.com/resources/api/what-is-an-api-economy#:~:text=What%20is%20the%20API%20Economy,created%20by%20differing%20software%20platforms.">API economy</a>. This means businesses are assembling their offerings together in a highly modular way – breaking down components into smaller <a href="https://microservices.io/">microservices</a> or packaged business capabilities (PBCs).
I know, I know... more acronyms. But this is a good one because PCBs are becoming a bigger deal. <a href="https://www.gartner.com/en/documents/3976170/innovation-insight-for-packaged-business-capabilities-an">According to Gartner</a>, they encapsulate the concept of composable commerce and how fixed applications are becoming a thing of the past.
And that leads us to the latest news from <a href="https://www.acquia.com/" target="_blank">Acquia</a>, a leading Drupal-based digital experience platform. They just announced major updates to their Acquia <a href="https://www.acquia.com/products/digital-experience-platform" target="_blank">Open Digital Experience Platform</a> (DXP), which is powered by their Drupal Cloud and Marketing Cloud ecosystems. By embracing a new set of component features, Acquia is advancing the composable enterprise by enabling marketers, developers, and IT operators to assemble and deploy digital experiences for every point along the customer journey.
<h2>A tale of two clouds</h2>
<img src="https://cmscritic.com/ms-content/uploads/2021/07/acquia-dxp.png" alt="Acquia Drupal and Marketing Cloud Diagram" />
As part of an <a href="https://www.cmscritic.com/acquia-launches-new-open-digital-experience-platform/">ambitious growth plan</a>, Acquia is hanging its DXP hat on a bifurcated strategy with their Drupal Cloud and Marketing Cloud. While the former focuses on building and enhancing digital experiences, the latter provides a sandbox for personalizing and orchestrating campaigns and assets with cross-channel capabilities. 
In an age of composable enterprises, this approach is allowing businesses to focus resources while connecting data. Acquia's new version features enhancements to both of their cloud layers – each with its own composable attributes.
Acquia also announced a new <a href="https://www.acquia.com/newsroom/press-releases/acquia-launches-china-managed-services">China managed services offering</a> with in-region security and support as part of their update package. 
<h2>Drupal Cloud updates focus on scalability</h2>
Acquia's improvements to Drupal Cloud are focused on helping companies build and scale their experiences in a number of key areas. This includes enhancements to the HR and employee experience, container-based hosting, advanced search functionality, and developer support. 
"With the accelerated demand for digital experiences, businesses need to continue to scale at greater capacities and speeds," said, Kevin Cochrane, Senior Vice President of Product Marketing at Acquia. "They need to be confident that their digital infrastructure and teams are able to perform without fail no matter when or where they're needed." 
The updates to Drupal Cloud include:
<ul>
<li>Employee Experience Platform: Acquia's new <a href="https://www.acquia.com/blog/powering-digital-workplace-employee-experience-platform" target="_blank">Employee Experience Platform</a> (EXP) is an HR-centric modern intranet powered by Drupal. It combines employee systems in applications via the API framework of Acquia's Open DXP. Acquia's EXP integrates HR applications with dynamic site-building and hosting capabilities – creating a one-stop-shop for benefits and payroll, information access, discovery, cross-team collaboration, and more.</li>
</ul>
<ul>
<li>Acquia Cloud Next: Acquia made significant updates to their <a href="https://www.acquia.com/products/drupal-cloud/cloud-platform" target="_blank">Acquia Cloud Platform</a> services to create <a href="https://www.acquia.com/blog/introducing-acquia-cloud-next-kubernetes-native-drupal-hosting-platform" target="_blank">Acquia Cloud Next</a> – an enterprise-grade, Kubernetes-native Drupal hosting platform backed by Acquia's collaboration with AWS. With Acquia Cloud Next, customers benefit from the improved application and site performance along with nearly limitless storage volume, enhanced security and resiliency, and optimized resource utilization. </li>
</ul>
<ul>
<li>Fully Managed Search: Enhanced Apache <a href="https://solr.apache.org/guide/7_0/">Solr 7</a> search capabilities are now integrated into the Acquia Cloud Platform and fully managed by Acquia. Searches are faster across multiple servers and provide better results to keep site visitors engaged with content.</li>
</ul>
<ul>
<li>Acquia Cloud IDE and Developer Support: <a href="https://www.acquia.com/products/drupal-cloud/cloud-ide" target="_blank">Acquia Cloud IDE</a> improves developer productivity with a new cloud-based, fully integrated workflow between development, staging, and production environments. It provides a full stack of optimized development tools – including PHP, Composer, and Drush – readily installed and configured for a fast and simple onboarding process. As a browser-based source code editor and Drupal development stack based entirely in the cloud, Acquia Cloud IDE will help developers accelerate writing and deploying code without adding maintenance or security issues. Best-in-class support enhancements include a new <a href="https://docs.lando.dev/">Lando</a> plugin and support for both <a href="https://www.php.net/releases/8.0/en.php">PHP 8</a> and the latest version of Drupal.</li>
</ul>
<h2>Marketing Cloud gets new Unified User Interface</h2>
Enhancements to Acquia's Marketing Cloud will provide a simpler, more intuitive way for marketers to understand their business. New features are designed to help users build personalized experiences for customers and scale both operational efficiencies and smarter workflows across their organizations. 
The <a href="https://www.acquia.com/blog/acquia-marketing-cloud-introduces-new-ui-enhancements-unified-marketer-friendly-experience" target="_blank">new Unified User Interface (UI)</a> for Acquia Marketing Cloud makes it easier to leverage the combined capabilities of <a href="https://www.acquia.com/products/marketing-cloud/customer-data-platform" target="_blank">Acquia Customer Data Platform</a> (CDP), <a href="https://www.acquia.com/products/marketing-cloud/personalization" target="_blank">Acquia Personalization</a>, <a href="https://www.acquia.com/products/marketing-cloud/campaign-studio" target="_blank">Acquia Campaign Studio</a>, and <a href="https://www.acquia.com/products/marketing-cloud/campaign-factory" target="_blank">Acquia Campaign Factory</a>. The main navigation provides a single view over all Marketing Cloud solutions, supporting a streamlined workflow across teams and regions. This will allow marketers to elevate their control and visibility – and run more effective, data-driven campaigns. 
Some of the other updates to Marketing Cloud include: 
<ul>
<li>Golden Template in Campaign Factory: To help marketing teams effectively govern their campaigns across hundreds or even thousands of brands, websites, and business units, Acquia Campaign Factory is introducing a "Golden Template." This feature will enable users to change all downstream child instances across email, segments, complete campaigns, and more – saving time and accelerating updates.</li>
<li>Machine Learning Center ("ML Center" ): Acquia's new Machine Learning Center gives marketers and business leaders a dashboard that unifies all ML-driven intelligence into one view and allows marketers and business users to understand the impact of their campaigns (both online and offline). The new Metrics Launchpad dashboard provides easy-to-understand visualizations and is enabled for all Acquia CDP customers who use machine learning as part of the platform. </li>
</ul>
To learn more about Acquia's Digital Experience Platform, <a href="https://www.cmscritic.com/acquia-launches-new-open-digital-experience-platform/">click </a><a href="https://www.cmscritic.com/acquia-launches-new-open-digital-experience-platform/">here</a>.
<h2>About Acquia</h2>
<a href="https://www.acquia.com/" target="_blank">Acquia</a> is the open digital experience platform that enables organizations to build, host, analyze and communicate with their customers at scale through websites and digital applications. As the trusted open source leader, Acquia uses adaptive intelligence to produce better business outcomes for CX leaders.

Acquia Introduces Composable Enterprise Features in Latest Version of DXP

Drupal has recently released their version 8.8.0, which is a relatively minor update to their popular CMS. This update does not include any important security patches, which makes upgrading to this level more of a personal preference than a strict requirement for site owners. Their upcoming upgrade schedule includes both version 8.9.0 and 9.0.0 on June 3, 2020. The 8.9.0 will be their long-term support version (meaning no additional feature upgrades) for Drupal 8.x. Drupal 9.0.0 will obviously be a significant release, and we’ll have details on that as they come out.
Changes in Drupal 8.8.0
While this is a relatively minor upgrade, there are some nice changes that many webmasters will appreciate. The major updates are as follows:
<ul>
<li>Stable Media Library – This will allow you to easily access and use images, videos, documents, and other media throughout your site with just one upload. This can be accessed right from the library, making it easier than ever to manage your site’s media. Other CMSs have had similar features for some time, so it is good to see it added to Drupal.</li>
<li>Claro Administration Theme – A new administration theme, called ‘Claro’ has been added to Drupal core. It is still considered ‘beta experimental stability’ but appears to work quite nicely. The theme is more touch-friendly, and has an attractive overall layout. The other admin themes are still available, so give this one a try and see if it is something you like.</li>
<li>Improvements to Workspaces – Hierarchical workspaces can now be defined, and they can now work with Content Moderation. In addition, path alias changes can be staged on the system, which is convenient.</li>
<li>Support for Composer now Native – Composer has long been a popular with Drupal users, but has required third-party projects to set up. With this version there is native support for Composer.</li>
<li>Experimental Help Topics Module – Task-based help topics beta has been added to the Drupal system, which will allow the help system to operate better using modules rather than tasks.</li>
<li>Improvements to Migration – Updates to the migration system have been made that will allow handling of vocabulary language settings, term language information, localization, and more.</li>
</ul>
<h3 id="how-to-upgrade-to-drupal-8-8-x">How to Upgrade to Drupal 8.8.X</h3>
Anyone running a lower version of Drupal can easily upgrade to version 8.8.X by running the update.php just as with previous updates. Those running version 8.7 need to be aware that security fixes will only be offered for that version until June 3rd, 2020 after which point they must upgrade (either to 8.8, 8.9 or 9.0). Long term support for Drupal 8.X will be provided only for 8.9.X, so those who don’t want to move to 9.0.0 when it is released will need to keep this support schedule in mind to avoid experiencing security issues.
Those who are still on Drupal 7 can also upgrade to version 8 using the normal process, which will bring them to the latest available version. Support for version 7 is going to end on November 2021, so webmasters still have some time to remain on that platform. From November 2021 to November 2024, there will be a vendor extended support program available for those who want to remain on the older system as long as possible.
For additional information, please click <a href="https://www.drupal.org/blog/drupal-8-8-0">HERE</a> to view the full release notes.

Drupal 8.8.0 Released

michael-levanduski

As popular in name as these three open source CMS are, the fact of the matter is they are simply NOT the best CMS on the market. I realize that this statement may upset people in their camps but it is a  statement of fact.
For years, people's honest intentions have been doing these content management systems a disservice by blindly recommending them for everything under the sun just to help them gain more popularity and a  larger user base. What they don't realize, however, is this type of action does more to hurt the project's name than to help it (in most cases). Today, I'm going to explain to you why these three popular CMS  simply are not the best ones on the market.
I've been waiting to write this post for some time but I think it's very important and may help people understand how to properly choose a  CMS without making blind assumptions that hearing a brand name over and over means it's automatically right for them.
When lurking around Quora and other popular QA websites, I often come across people asking questions about which CMS they should consider for their project. The exchange normally looks something like this:
The question: What CMS should I use?
Reply 1: Definitely Joomla, it's the best!
Reply 2: WordPress all the way!
Reply 3: Drupal is way better, I'd suggest taking a look at it!
This type of blind recommendation, as I mentioned above, not only adds no value to a conversation but also does nothing but further confuse the person who is asking the question in the first place. In this single question, without any qualification of what this user needs or wants from a CMS, three completely different systems with three completely different skill levels have been recommended and the fact is,  as much as this may upset those who are in either of these camps, none are the best.
Let's discuss something very important for a moment. This may come as a shock to you but…
<h3 id="there-is-no-best-cms-">There is no BEST CMS.</h3>
There, I said it.
I'm sorry to all of you in the Joomla, Drupal, and WordPress camps but the fact of the matter is, but your CMS is simply not the best. Of the thousands of content management systems on the market has their own strengths. There are some that are suited better to blogging, some that are great for complicated projects requiring more of a framework, and some that are better for multilingual websites, and that's just describing a few use cases.
Some of you may be wondering why then, do we have a number of “Best CMS” related categories in our <a href="/awards/">CMS awards</a>. The reason is simple, people want to be able to vote and nominate on their favorite projects and I wanted to make sure that some of the lesser-known projects get their moment in the spotlight. I think it's worth helping projects of all kinds get exposure. While the terminology  “Best CMS for Enterprise ” may not seem like the best idea, I've tried to break them into specific categories to help align them with a purpose so that rather than a simple Best CMS award, which wouldn't be very valid given what I've just told you above.. a Best CMS for Enterprise, for instance, is easier to identify because you are identifying its purpose. I don't like using the term Best CMS in any wording which is why I've split them into more specific categories this year.
Now, let me tell you why these products are not the best CMS on the market. I'm sure this is likely going to upset some people but I think these things are important to identify.
<h2 id="wordpress-is-not-the-best-cms">WordPress is NOT the Best CMS</h2>
WordPress is, first and foremost, a blogging platform. Yes, I know,  there are those who say it's the best for everything under the sun including corporate websites and more but the fact of the matter is that when the developers are working on features for WordPress, writing blog posts is their #1 focus, not whether or not it can run a realty website or law firm.
Furthermore, WordPress suffers from something a lot of content management systems suffer from.. too much dependence on plugins. On top of this, plugins are not tested by any WordPress core developer to ensure they pass some form of QA before entering the plugin repository.  As a result, issue such as this one can occur: <a href="http://www.pcworld.com/article/2458080/thousands-of-sites-compromised-through-wordpress-plugin-vulnerability.html"> http://www.pcworld.com/article/2458080/thousands-of-sites-compromised-through-wordpress-plugin-vulnerability.html</a>
<h3 id="more-plugins-more-bloat">More Plugins = More Bloat</h3>
Again,  there will be those who argue with me on this but it's a common issue across content management systems everywhere and with WordPress specifically, it is virtually impossible (note that I said virtually) to run WordPress without installing at minimum 5 plugins from the plugin directory.
<h4 id="why-is-this-an-issue">Why is this an issue?</h4>
Simply put, the more plugins you install, the more your website performance suffers. Sadly, even plugins developed by Automattic (the mother company of WordPress) can cause massive slowdowns in load time and performance (I'm talking to you Jetpack). While the intentions of the developers who are releasing the plugins are good, this often leaves those running WordPress with the task of updating plugins constantly.
<h3 id="old-plugins-and-no-warnings">Old Plugins and No Warnings</h3>
On top of this, a HUGE percentage of the plugins in the WordPress repository is old and out of date yet still available to install on your system. This is a huge issue as these older plugins still exist and are not removed. There really needs to be an automated system that removes plugins older than say, one year, automatically if they are not updated otherwise someone can unknowingly install something that can expose their website to vulnerabilities.
To test out this, I was able to install (without any warning whatsoever)  a plugin from 2008 on my system unknowingly. How does something like this happen? The plugin search capability within WordPress does not show the date the plugin was developed or warn you that it might not be compatible unless you hit the details button. If you search and read the excerpt of a plugin and think it's what you are looking for, you can hit install and not have any idea that the plugin is 4 years old and likely to cause massive problems with your system.
To be blunt, this is a complete joke and I'm floored that the repository hasn't been purged of this old garbage by now, or at the very least, a warning hasn't even been implemented that checks the date and compatibility against your system and alerts you (or better yet prevents you) from installing a plugin that isn't current.
Don't believe there are a ton of old plugins? <a href="https://wordpress.org/plugins/search/twitter/page/329/"> Check this link. </a> This is just a small sampling of a huge problem. Do you really think installing something developed for the release of WordPress from 2008  would be a good idea?
**Update: WordPress has made some changes to their plugin directory to attempt to identify compatibility and updated dates but there are still major issues. While they have begun to rank more updated plugins and ones that are tested with the most current release first and older ones far back in the directory, you are still able to install old plugins with absolutely no warning. Today, as a test, I  attempted to install a plugin that was 6 years old on my WordPress install and it worked perfectly with no warning. This is a major security issue and a huge concern that needs to be addressed as far as  I'm concerned.**
<h3 id="constant-updates">Constant Updates</h3>
You see, as a new person who is using WordPress for the first time seeing an update notice, you assume it's a good thing to do it for security reasons. The problem with this is that more often than not, a  simple plugin update has the potential to bring your site down hard and leave you scrambling to find a developer to help you figure out what just happened.
To be fair, this isn't a WordPress specific issue (although it is very common with WP) but rather an issue with a significant number of  CMS that rely on plugins (and believe me, the list is long).
A simple solution to this would be to have a fail-safe in place that copies your website, performs the update in a sandbox and, if everything goes well, then executes it on the main site. However, this type of system isn't very common unless you are using a WordPress-managed hosting solution like <a href="https://wpengine.com/plans/">WPEngine</a> that allows you to have a dev copy to test updates on.
<h3 id="conclusion">Conclusion</h3>
WordPress isn't a bad CMS and I'm not attempting to claim that it is.  What I am saying is that, like all CMS out there, it has its faults and specific use cases when it's best recommended.
The fact of the matter is, there are many other CMS that could do a  better job in situations where WordPress ends up getting recommended and these system simply don't have the same word of mouth or marketing prowess that WordPress does, therefore they never get explored.
The problem with plugins is that they cause bloat and bloat means your website slows down. Sure, you can use a caching plugin but that in itself is also a plugin developed by a third party and if you want support, you have to purchase that separately. Why caching is not built into WordPress as of yet still eludes me.
Can WordPress be a good option for a realty website, a law firm or something similar? Absolutely but rather than making a recommendation based on no information adds no value to a conversation. It's important to ask qualifying questions and find out what the individual needs and wants from a project, how it will be used, who will be using it, and so on before attempting to help trim down the list of content management systems.
<h2 id="joomla-is-not-the-best-cms">Joomla is NOT the Best CMS</h2>
There are lots of people that love Joomla and that's great. The  Joomla community has really helped shine the light on open source products on the market. It is, however, simply not the best CMS out there.
<h3 id="the-plugin-game">The Plugin Game</h3>
Joomla suffers from the exact same issue that WordPress suffers from when it comes to plugins. Plugins are not tested against the system by  Joomla core developers before being added to the repository (this same  issue is persistent across a ton of CMS and isn't Joomla specific)and there are also a significant number of outdated plugins from 2010 – 2012  throughout the Joomla extensions directory.
I haven't had an opportunity to test out if Joomla will let you install an outdated plugin or not as their Joomla demo was not functioning correctly for me in order to test this so I cannot speak to  that capability on the latest version. Hopefully, it blocks outdated ones or at least gives a warning.
<h3 id="hacked">Hacked?</h3>
Joomla websites, for some reason, also seem to have a high rate of hacking attempts against them. I don't blame this on Joomla specifically but I think it's more due to the fact that Joomla is popular and therefore, hackers focus on it and target websites using it specifically. This happens just as often with WordPress to be sure but I  tend to hear more often from people who have attempted to use Joomla,  been hacked, and are looking for new solutions.
No, I am not making this up. It's the #1 thing I am contacted about.  To those Joomla fans out there that are ready to freak out that I  mentioned this, I am not saying Joomla is the most hacked CMS by any stretch. I am simply pointing out that in my case, I am contacted about it more often than any others.
In Joomla's defense, I personally think this is largely due to the core issue in this post.. Joomla being recommended for projects it isn't best suited for. What I mean by this is the more people that attempt to set up Joomla with no knowledge of the CMS and that are using it for a  purpose that differs from its core strengths, the more likely they are to make mistakes and end up with a hacked site.
<h3 id="poor-recommendations-poor-experience">Poor recommendations = Poor Experience</h3>
I say this because products such as Joomla and Drupal tend to be geared more towards those familiar with content management systems more than say, WordPress would be. They are slightly more advanced products.  In my mind, I see the top three in order of difficulty: WordPress,  Joomla, Drupal (Beginner user, Intermediate user, Advanced user).  Improperly using a CMS for a situation it's not best suited for can result in problems and a poorly configured system which in turn, can lead to issues down the road.
Joomla also tends to be a bit more advanced than WordPress and those who recommend it to new users who don't have experience with content management systems or have never used one before are doing them and the product a disservice. There are far easier CMS out there but Joomla is definitely on the right track lately with its releases and is getting much better (the interface is light years above what it was in the 2.5  series).
<h3 id="halfway-house">Halfway House</h3>
In some ways, Joomla is halfway between WordPress and Drupal.
As previously stated, it's in the middle when it comes to usage difficulty, but this is also true for Joomla's general flexibility and functionality. WordPress can be stretched – in theory at least – to create a very wide range of website types, from blogs to directories.  Drupal, which will soon be discussed, can be used to create almost any kind of website thanks to its building block nature.
Joomla doesn't stretch quite as far as WordPress, and on the occasions that it does, you can be sure the developers had an uncomfortable time making it happen. Likewise, Joomla cannot be used as a  framework to piece together website elements the same way Drupal does.  Joomla is the piggy in the middle. It works for some, but for others, it only serves to frustrate.
<h3 id="conclusion-1">Conclusion</h3>
As you can see, like WordPress, Joomla has plenty of issues too and while it is a good product, it's not the best CMS on the market nor is it suitable to just recommend it for anything without thinking things through carefully and planning out a use case to see if it's a good fit.
<h2 id="drupal-is-not-the-best-cms">Drupal is NOT the Best CMS</h2>
Here's where things get interesting. In my opinion, Drupal isn't a  CMS. It's a CMF. This stands for content management framework and basically means that you can think of Drupal like Lego, you can build anything you want with it with virtually no limitations. It truly is an amazing product BUT (and here's the big problem) people still tend to recommend it for projects that require way less complex and easy solutions.
As I've mentioned numerous times already, this is not helping your favorite CMS succeed. This does a disservice and causes someone to attempt to use it for a purpose it isn't intended for (or that it isn't best suited for) and end up frustrated. We all know what frustrated people do right? They spread the word about how frustrated they are.
So, rather than just saying something unhelpful like “Use Drupal,  it's the best!!!” perhaps you should consider what Drupal was designed to do and what projects it is best suited for before making a  recommendation.
<h3 id="the-module-or-plugin-conundrum">The Module (or plugin?) Conundrum</h3>
To Drupal's credit, they've done something right with their module directory (same as plugins for those of you who don't get the lingo).  They have a drop-down so you can ensure you only see modules that are under active development and are actively maintained.
Why do you not do this Joomla and WordPress? Yes, I'm talking to you.
Personally, I see no reason for maintaining these downloads but perhaps I am missing something here. I will say that in my opinion,  Drupal has the best modules directory of the lot so they get bonus points there.
<h3 id="it-just-ain-t-easy">It just ain't easy</h3>
Let me apologize in advance to all Drupal fans for this next statement. Drupal simply isn't easy to use. In fact, it's one of the more complex content management frameworks out there, and people who think setting up Drupal properly is a quick and easy process are definitely going to be in for a shock.
Drupal can be massively overwhelming to a new user but, in the right hands, just like Joomla and WordPress, it can also be great when used properly.
<h3 id="conclusion-2">Conclusion</h3>
Of the top three, I think Drupal has the most potential for a wider variety of projects considering how versatile it is and the fact that it is, first and foremost, a framework for building complex projects and web applications.
<h2 id="so-what-is-the-best-cms">So What is the Best CMS?</h2>
This may come as a complete shock to everyone but..
Put simply, there isn't one and there never will be.
People who ask the question “What is the Best CMS” are just like the people who ask the guy playing Everquest “What is the Best Class”. It's a  question that, no matter the context, simply cannot be answered accurately because there are way too many variables to consider.
A gentleman I admire, Adriaan Bloem, I think said it best in his post titled ” <a href="http://offandonline.net/there-is-no-best-cms/"> What's the Best CMS? </a> ” on his personal blog. To quote him:
Not only is there no “best CMS” in general; there isn’t even a best CMS for you. 
All of these tools have drawbacks and shortcomings. Getting the right one means getting one that is the best fit for your scenarios and constraints. But it’s equally important to know the drawbacks. You’re not just committing to the awesome advantages — you’ll always get annoying problems in return. If you know about these in advance instead of ignoring them, you can live with them — and mitigate the problem. Go in eyes wide open.
– Adriaan Bloem, <a href="http://offandonline.net/there-is-no-best-cms/"> OffandOnline.net</a>
Well said Adriaan. I couldn't have said it better myself.
So, to all of you out there who think your CMS is the best, I hate to break your heart but it isn't. Nobody has the best CMS because there is not the best CMS nor will there ever be.
So, what content management systems should you consider trying instead of these three? Here are some alternatives. Note that if your  CMS is not listed, it's not a slight, I have chosen a few example solutions off the top of my head to mention. The position in this list is based on my opinion based on experience. Hopefully, you find them helpful.
For Bloggers: I list 15 great alternatives here: <a href="/minimalist-blogging-platforms/"> Simple Blogging Platforms</a>
There are plenty of other options as well. If you need assistance, <a href="/contact/">drop us a line for help</a>.
Leave your thoughts in the comments below.

WordPress, Joomla and Drupal are NOT the Best CMS

mike-johnston

The first beta for Drupal 8 was released over a year ago, on October 1st 2014. Now though, <a href="https://www.drupal.org/node/2605142" target="_blank">Drupal 8 finally has a release date</a>; November 19th 2015.
<img style="max-width:400px" src="https://cmscritic.com/ms-content/uploads/2023/08/drupal_logo-blue-1_400x0.png" />
It's been a long time coming, but the Drupal team and community seem to have worked hard on honing this latest version to what we hope will be an extremely high standard.
For those unaware, Drupal is an open-source platform that's used and maintained by a community that's almost 700,000 strong. During the 2014 CMS Awards, Drupal was named the <a href="https://www.cmscritic.com/cms-critic-awards/">People's Choice Best Enterprise PHP CMS</a>.
<h2>What to Expect from Drupal 8</h2>
Durpal has been working on a number of improvements that are ready to roll out with Drupal 8. These include:
<ul>
<li>WYSIWYG editing</li>
<li>“Significantly improved mobile support”</li>
<li>New object-oriented backend leveraging <a href="https://symfony.com/">Symfony</a> components</li>
<li>Revamped configuration management</li>
<li>Improved multilingual support</li>
<li>Easily customize the front page, listing blocks, and more</li>
<li>Better markup with HTML</li>
</ul>
Drupal also sent out a message of appreciation to their community members who gave a helping hand:
<blockquote>“Thanks to the nearly 3,300 people who contributed to the codebase of Drupal 8 as well as hundreds of others who organized events, conducted usability tests, mentored contributors, found sponsors, etc.—in short did all the awesome things that made Drupal 8 happen.”</blockquote>
There's no doubting that the arrival of Drupal 8 will be a big milestone in the platform's history. Indeed, it's big news for the world of CMS as a whole, as they don't come much bigger than Drupal.
You can find our more about <a href="/products/drupal/" target="_blank">Drupal via our CMS directory</a>.

Drupal 8 Release Date: November 19th 2015

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