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Thoughts on the Forrester DXP Wave 2023: Don’t Judge an Analyst Report by its Infographic

mark

<hr /> In the icy doldrums of winter in the Northern Hemisphere, February might not seem like a haven for holidays. But look a little closer, and you’ll realize it’s jam-packed with reasons to celebrate. Like… Groundhog’s Day. Mardi Gras. Valentine’s Day. National “Ice Cream for Breakfast” Day (for real). Forget those. This is the month when the NFL's <a target="_blank" href="https://en.wikipedia.org/wiki/Super_Bowl_LIX">Super Bowl</a> tackles our attention with its gridiron action, over-the-top commercials, and epic seven-layer dips. Isn't that a holiday?The Big Game might be behind us, but February was also touchdown-worthy for <a target="_blank" href="https://cmscritic.com/products/sitecore">Sitecore</a>. After scoring a Visionary position in <a target="_blank" href="https://www.gartner.com/en/documents/6101227">Gartner’s 2025 Magic Quadrant for DXPs</a>, the company just announced more than 250 innovations for its intelligent digital experience platform and <a target="_blank" href="https://cmscritic.com/what-is-a-content-management-system-cms">content management system.</a>250. That’s a lot of yards to rush. But this already felt like the status quo for Sitecore even before it kicked off 2025, steamrolling ahead under <a target="_blank" href="https://cmscritic.com/big-shift-at-sitecore-dave-oflanagan-takes-the-helm-as-interim-ceo">CEO Dave O’Flanagan.</a> I recently connected with <a target="_blank" href="https://cmscritic.com/getting-loud-with-xm-cloud-sitecore-reports-100-growth-of-its-ai-powered-cloud-based-cms">Sitecore's Chief Product Officer, Roger Connolly</a>, about the remarkable growth of the company’s <a target="_blank" href="https://www.sitecore.com/products/xm-cloud">XM Cloud platform</a>. Global revenue for the SaaS CMS exploded by 100% in 2024, scaling 130% in the U.S. alone. The company also surpassed $500 million in ARR last October, putting even more power behind its passing game.Now, with the advent of these new innovations – including big advances in its <a target="_blank" href="https://eur02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.sitecore.com%2Fproducts%2Fsitecore-stream&amp;data=05%7C02%7Cjessica.rampen%40sitecore.com%7C12e993bd996c44828a1308dd4b67bcb1%7C91700184c3144dc9bb7ea411df456a1e%7C0%7C0%7C638749631100552726%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&amp;sdata=gWaDk%2FpigHYjWCTHz0eVesfXtuwRpK29XvQK%2FygMM8Q%3D&amp;reserved=0">Sitecore Stream</a> AI capabilities – the company is giving marketers 250 more reasons to build and deploy their digital customer experiences on its platform.<h3 id="is-stream-is-a-dream-come-true?">Is Stream is a dream come true?</h3>According to Sitecore, it is. Originally Introduced at the company's <a target="_blank" href="https://cmscritic.com/sitecore-rocks-and-rolls-in-music-city-the-top-5-tracks-from-symposium-2024">Symposium 2024</a> conference, Sitecore Stream embeds three powerful capabilities across its products, blending control and more progressive <a target="_blank" href="https://aws.amazon.com/what-is/ai-agents/">agentic AI</a> features into the mix. Previously the domain of edge applications, the use of AI agents has become mainstream, and Sitecore has been innovating heavily in its development to help automate a wide range of tasks and functions.The first embedded feature is Sitecore’s powerful brand-aware AI, which keeps AI-driven actions on target and renders them smarter over time – enabling more personalized and conversational experiences at scale.Second, Sitecore’s AI copilots and agents – now available for brand, campaign, content, experience, and optimization – give marketers more freedom to strategize, execute, and scale. Finally, agentic workflows help to “harmonize” human input with AI automation, achieving what Sitecore calls a “balance of automation with authenticity.” Sitecore provides degrees of tolerance with these agentic capabilities; users can select automation levels that include “chain of thought” prompting, “human in the loop”, and fully agentic.Together, these features are delivering new levels of AI performance for Sitecore users. <h3 id="250-business-boosting-innovations-for-marketers">250 business-boosting innovations for marketers</h3>So what’s on the scoreboard in this seasonal release? As stated, the company has released hundreds of new innovations targeted at marketers. They encompass specific tools and capabilities designed for creating, building, and optimizing digital experiences. With these features, users and brands will be better equipped to boost engagement and conversions and drive their business objectives across channels. There are too many to list them all, but here’s the highlight reel: <h4 id="brand-centric-ai-enhancements">Brand-centric AI enhancements</h4>Staying on-brand for large enterprises is challenging – especially with components and objects spread far and wide. Sitecore Stream is bringing order to the brand chaos with some dynamite enhancements, many of which were gleaned from customer feedback. Stream can digest and comprehend schemas in XM Cloud or XP, learn from previous campaigns, and even recommend actions that align with a customer’s brand and marketing strategy.Along with the brand-centric benefits, Stream’s content copilot is along for the ride to back things up. The tool is available in <a target="_blank" href="https://www.sitecore.com/products/experience-platform">Sitecore XP</a>, allowing customers to leverage brand-aware AI. Stream orchestration capabilities are also available in XP, enabling users to manage projects, deliverables, and tasks.  <h4 id="cms-tools-focused-on-marketers-and-content-creators">CMS tools focused on marketers and content creators</h4><a target="_blank" href="https://cmscritic.com/what-is-a-content-management-system-cms">Content management</a> is still the foundation of the experience hub, and Sitecore is doubling down on enriching its CMS capabilities. Like its brand-savvy AI, a content copilot powered by Stream helps creators and editors generate on-brand content and personalized variants to tailor messaging, optimize performance, and maintain relevance across platforms and contexts. From an observability perspective, Site Collections gives marketers a visually intuitive way to view, manage, and maintain multiple sites with ease. Meanwhile, a new marketer dashboard provides a comprehensive view of website performance, workflow, and language version support.On the personalization front, A/B/n testing is now fully integrated into the XM Cloud authoring experience, empowering marketers to create and analyze up to six component variants to determine the most effective version. An A/B test insights feature also gives marketers access to critical performance data – and their winning variants – so they can optimize with confidence.From a composability standpoint, XM Cloud is becoming more flexible and providing greater choice. In addition to <a target="_blank" href="https://nextjs.org/">Next.js</a>, it now supports <a target="_blank" href="https://angular.dev/">Angular</a> and .<a target="_blank" href="https://dotnet.microsoft.com/en-us/apps/aspnet">NET Core frameworks</a>. This means developers can use their preferred technologies while leveraging XM Cloud’s server-side rendering and editing capabilities. <h4 id="game-changing-dam-features">Game-changing DAM features</h4>DAM has been an active category over the last year, with many pure-play stand-alone products investing in AI-powered capabilities. As part of its DXP ecosystem, Sitecore has introduced more generative features to its DAM, helping users create and refine content and grammar with greater speed and efficacy.Search is still a key part of the experience, and an area with AI is having a profound impact. Sitecore’s DAM now includes enhanced visual search, helping users surface content assets even without exact keyword and taxonomy matches. New options include visual similarity, semantic, reverse-image, and search by color. Additionally, AI is being harnessed to enhance a new grounded image tagging feature, helping users find images faster, improve metadata accuracy, and perform bulk updates and easier reviews. Content and variant creation also help users tailor messaging for diverse audiences and languages to scale their content use.<hr />If you’re interested in the granular breakdown – specifically for Stream – you can check out <a target="_blank" href="https://developers.sitecore.com/changelog">Sitecore’s official changelog</a>. You can also learn more about these advancements (and some yet to be released) at <a target="_blank" href="https://symposium.sitecore.com/">Sitecore’s annual Symposium</a> conference, which will be held November 3 – 5 in Orlando, Florida.<h3 id="why-it-matters">Why it matters</h3>The Super Bowl is, among other things, a spectacle. It brings the biggest players in American football to the field, hunting for glory, bragging rights, and a big payday. Sometimes, the battle is epic. This year, it was a blowout.In the DXP leagues, there isn’t a single game that decides the seasonal outcome for a team. Instead, we have analyst grids and reports that attempt to crystallize the state of the market. As such, we have to dig deeper and probe the broader optics before throwing our weight behind a franchise.This year’s Gartner MQ for DXPs revealed some surprising shifts, but Sitecore continues to drive its visionary status with key innovation. This includes its XM Cloud product, visual builder, Stream AI, and enhanced workflow capabilities. It has also made significant strides in developing a more composable posture, enabling more of its components to function in a stand-alone fashion.  <figure class="image image-style-align-center image_resized" style="width:59.62%"><img src="https://cmscritic.com/ms-content/uploads/2025/02/image-1740603215935.jpeg" alt="Gartner MQ diagram for 2025" /></figure> One big advantage has been Sitecore’s investment in governance. At last year’s Sitecore Symposium, the company announced that its core products – XM Cloud, <a target="_blank" href="https://www.sitecore.com/products/content-hub">Content Hub</a>, <a target="_blank" href="https://www.sitecore.com/products/customer-data-platform">CDP</a>, and <a target="_blank" href="https://www.sitecore.com/products/personalize">Personalize</a> – were now HIPAA compliant. This gives the company a strategic edge with large enterprises focused on regulatory challenges.While XM Cloud has certainly led Sitecore’s explosive growth over the last year, there are still headwinds relative to adoption. Customers and agencies felt a deep concern that legacy products would not be supported as the company looked ahead. But as I heard from many attendees at Symposium 2024, CEO Dave O’Flanagan’s presence at the company’s MVP and community sessions quelled some of the concern and provided a roadmap of confidence – particularly for marketers who rely on the stability of their tools. “We wanted to make sure that customers don't feel that they have to go to SaaS to deliver for their business,” O’Flanagan said. “That’s an important piece. The SaaS solution has great capabilities, and it will deliver in a more intuitive, innovative way. I think customers can do more with XM Cloud. However, with XM and XP, customers can achieve almost everything they need with that product if properly configured and understood.”There’s also the persistent challenge of navigating Sitecore’s complex ecosystem of products, which continues to grow with each acquisition. This often requires certified practitioners (vis-a-vis Sitecore partner agencies) to help implement and support the tools and customizations. But greater automation is entering the equation, and that’s where Sitecore’s continued investment in new innovations – and a keen focus on leveraging AI – is making an impact. “We've always thought about our DXP’s capabilities as being able to serve the full content life cycle, and that there's only a handful of vendors that truly deliver on that promise,” O’Flanagan shared. “That's everything from the ideation of a campaign right through to the creation of the assets and the content into the CMS to distribute and publish to the consumer.”One of Sitecore’s key strengths is its legacy of innovation, which is reinforced by its vast community of builders. While the company is at a point of transformation with XM Cloud, it seems to be telegraphing the right messages to its customers and the market – and bolstering its Visionary spirit. That said, this change is not without its bumps in the road, and continued engagement with users will be key to shaping the next wave of products. As evidenced by the Gartner MQ, enterprise DXPs face a challenging landscape. However, the pace of these new innovations is yet another demonstration of Sitecore’s resolve to win, underscored by its investment in AI and its grasp of the business considerations. Ultimately, it’s all about understanding what matters to customers. And if they can keep driving in that direction, they could be spiking the ball in the end zone next February. <hr /><h4 style="text-align:center" id="looking-for-guidance-on-sitecore?-talk-to-an-expert.">Looking for guidance on Sitecore? <a target="_blank" href="https://cmscritic.com/contact">Talk to an expert.</a></h4><hr /><h3 id="upcoming-events">Upcoming Events</h3> <img style="width:30.46%" src="https://cmscritic.com/ms-content/uploads/2024/11/cms-summit-25.png" alt="" /><h4 id="cms-summit-25"><a target="_blank" href="https://www.boye-co.com/conferences/cmssummit25">CMS Summit 25</a></h4>May 13-14, 2025 – Frankfurt, GermanyDon't miss the first European edition of our prestigious international conference dedicated to the global content management community! CMS Summit 25 will bring together top-notch speakers, our renowned learning format, and engaging social events. Hear from leading practitioners like Deutsche Bahn, Dr. Oetker, and more – and join customers, agencies, and CMS vendors as we discuss current trends and what's ahead for the content and digital experience fields. Connect and network at the only vendor-neutral, in-person conference focused on CMS. Space is limited for this exclusive event, <a target="_blank" href="https://www.boye-co.com/conferences/cmssummit25">so book your seats today.</a> <img style="width:31.83%" src="https://cmscritic.com/ms-content/uploads/2025/01/cms-connect-2025-logo.png" alt="" /><h4 id="cms-connect-25"><a target="_blank" href="https://www.boye-co.com/conferences/cmsconnect25">CMS Connect 25</a></h4>August 5-6, 2025 – Montreal, CanadaWe are delighted to present the second annual summer edition of our signature global conference dedicated to the content management community! CMS Connect will be held again in beautiful Montreal, Canada, and feature a unique blend of masterclasses, insightful talks, interactive discussions, impactful learning sessions, and authentic networking opportunities. Join vendors, agencies, and customers from across our industry as we engage and collaborate around the future of content management – and hear from the top thought leaders at the only vendor-neutral, in-person conference exclusively focused on CMS. Space is limited for this event, <a target="_blank" href="https://www.boye-co.com/conferences/cmsconnect25">so book your seats today.</a>

Sitecore Scores with Hundreds of AI-Powered Innovations for its Intelligent DXP and CMS for Marketers

matt-garrepy

<hr /> Whenever I hear Aerosmith’s <a target="_blank" href="https://www.youtube.com/watch?v=7i_qRmWUdpQ">Livin’ on the Edge</a>, I’m obliged to provide a little headbanging. This iconic, heart-pounding anthem from the early ’90s requires me to push the decibel limit in my HOA's compact. It might not be good for the ears (or neighborhood tranquility), but it's great for the soul. Maybe you can relate.These days, it feels like <a target="_blank" href="https://cmscritic.com/products/contentstack">Contentstack</a> might be doing a little of its own headbanging. After completing the <a target="_blank" href="https://cmscritic.com/contentstack-just-acquired-lytics-a-real-time-customer-data-platform-heres-why-it-matters">acquisition of Lytics in January</a> (an industry-leading CDP), the headless-CMS-turned-composable-DXP scored a Visionary position on Gartner’s <a target="_blank" href="https://www.contentstack.com/resources/report/gartner-magic-quadrant-dxp?utm_campaign=fy26q1_glb_pmm_cs-edge-announcement&amp;utm_medium=press-link&amp;utm_source=globenewswire">2025 Magic Quadrant for Digital Experience Platforms</a>.The hits keep coming. So what’s next on the playlist? How about a stadium rocker that takes us right to the edge – and beyond?Dream on.With its newly-pressed <a target="_blank" href="https://www.globenewswire.com/news-release/2025/02/26/3033112/0/en/Introducing-Contentstack-EDGE-the-World-s-First-Adaptive-Digital-Experience-Platform.html">Contentstack EDGE</a>, the company might have another gold record on its hands. Billed as the world’s first adaptive digital experience platform built for the AI era, EDGE is being positioned as a next-generation DXP that effectively unifies Contentstack’s advanced ecosystem of features.The whole band has assembled for this show, and it’s a promising lineup featuring Contentstack’s pioneering headless CMS, newly acquired CDP capabilities, personalization, automation, AI, and frontend hosting capabilities. What does EDGE deliver? A fresh interpretation of a tune called adaptive experiences. The name is intuitive enough, but if you’re not familiar, it’s a topic we’ve been discussing over the last few years – specifically as AI has evolved in its ability to automate with greater agency. The concept also has its roots in <a target="_blank" href="https://medium.com/@goodrebels/adaptive-design-creating-personalised-digital-experiences-46eecf9e406d">adaptive design</a> and supporting personalized digital experiences, which goes back over a decade.Adaptive experiences adapt. With Contentstack EDGE, this manifests in the platform’s ability to react in real time to every customer interaction while staying authentically on-brand through AI and data-driven decision-making. These are essential attributes for modern marketers and brands that rely on their DXP tools to be fast, elegant, and designed for AI.“We’re in a new era of marketing when simply having a digital presence isn’t enough to drive consumers to opt-in to the brand experience,” said <a target="_blank" href="https://www.linkedin.com/in/gurdeepd/">Gurdeep Dhillon</a>, Chief Marketing Officer of Contentstack. “Brands need adaptive experiences that create a dynamic, always-relevant, always-personal connection with their audiences. Contentstack EDGE is the platform to give brands the experience edge they need.” <h3 id="evolving-the-dxp-playlist">Evolving the DXP playlist</h3>Contentstack EDGE isn’t just a shiny new product name – it’s a statement. For years, the DXP space has been dominated by a predictable “rank and file” that is only now beginning to shift to a more composable posture. While there are benefits and efficiencies within some of these legacy tools, brands that have implemented all-in-one solutions often find themselves locked into rigid ecosystems that lack the flexibility needed for modern marketing.This year’s Gartner MQ for DXPs brought quite a few surprises to the grid, especially at the top end of the ladder. But Contentstack’s continued innovation and investment in its composable, future-ready technology has given it a disruptive edge in the crowd. With its shoring up of customer data through the acquisition of a real-time CDP, Contentstack expanded its vision and cemented its position as a game changer in the traditional grid – further signaling a shift from traditional platforms. <figure class="image image_resized" style="width:58.56%"><img src="https://cmscritic.com/ms-content/uploads/2025/02/image-1740603215935.jpeg" alt="A diagram of a company's company's company

AI-generated content may be incorrect." /></figure>Source: Gartner  Along with its fully integrated, fully automated MACH-compliant frontend hosting capabilities – as well as its breadth of personalization features – the company is effectively redefining the composition of the DXP category. Along those MACH lines, Contentstack EDGE is built on the same composable architecture that has powered its solutions, combining its headless CMS and real-time CDP into an easy-to-use solution backed by the company's prolific <a target="_blank" href="https://www.contentstack.com/customer-care">“Care Without Compromise”</a> support program and what it calls a “no-fail AI guarantee.”I’ve spoken previously to <a target="_blank" href="https://cmscritic.com/contentstack-raises-57-5-million-in-series-b-round-qa-with-ceo-neha-sampat">Neha Sampat</a>, Contentstack’s founder and CEO, about the growing “brand relevancy crisis” impacting the market. This was a hot-button topic <a target="_blank" href="https://cmscritic.com/contentstack-fires-up-brand-relevant-ai-powered-personalization-at-contentcon-2024">at last year’s ContentCon</a>, and it continues to be a central mandate for companies as they look to grow in a noisy, fragmented ecosystem of messages and choices. She believes Contentstack is a catalyst for activating interest and conversions through scalable hyper-personalization – the kind only attainable through modern platforms like EDGE."To remain relevant in today's competitive markets, brands need customers to opt into the experiences they create. But it's a two-way street,” she said. “Brands must create experiences worth ‘opting in’ to, which means they must adapt to a data-first, AI-driven, hyper-personalized world. Retrofitting old technology won’t get them there. Contentstack EDGE will.”<h3 id="what-makes-edge-rock?">What makes EDGE rock?</h3>We’ve seen a lot of demos from vendors showcasing the breadth of their AI tooling, and some embracing <a target="_blank" href="https://aws.amazon.com/what-is/ai-agents/">the AI agent frontier</a>. There are impressive applications, but few have fully harnessed the potential. Contentstack consistently stood out as a pioneer during the generative AI “Gold Rush,” <a target="_blank" href="https://cmscritic.com/a-closer-look-at-contentstacks-ai-features-with-christine-masters-senior-product-manager">focusing early on high-utility applications</a> that had a meaningful impact on productivity and governance. Now, with EDGE, they’re evolving what it means to be “AI-powered” by baking adaptability into the platform’s core.It's still early from an assessment perspective, but according to the company’s press release, the foundation sounds rock solid. At its core is Contentstack’s brand-aware generative AI and automated workflows – which create, manage, and distribute intelligent content at scale with breathtaking precision.The power of this intelligent content is reinforced by real-time, first-party customer data that’s unified across sources. This helps ensure the delivery of the right message to the right audience across channels – all with incredible accuracy.Advanced analytics also brings the promise of personalization to the next level, allowing brands to deliver content that feels customized for every user without the persistent latency of traditional systems. This includes content and journey analytics and predictive modeling, so brands can deliver highly dynamic and responsive experiences.<h3 id="what’s-next?">What’s next?</h3>Again, it’s early days, but the roadmap sounds promising. Given Contentstack’s past performance, we can anticipate that trusted customers are already in beta and providing feedback. The company plans to showcase EGDE's full capabilities at <a target="_blank" href="https://www.contentstack.com/contentcon">ContentCon 2025</a>, its annual cabal for digital teams and industry leaders, which will take place June 3-5 in Chicago. Expect to hear more from brands already leveraging the platform and deeper dives into how EDGE is being used to drive real results.<h3 id="why-it-matters">Why it matters</h3>When it comes to the DXP marketscape, it feels like we’ve been hearing Walk This Way on repeat. This year’s Gartner MQ codified that change is upon us, and we continue to see that telegraphed across the market. Some of this was precipitated by headless CMSes and legacy DXPs settling on their own view of “composability” to best serve their customers. We initially called this a race to the middle, but it really turned out to be a race to relevance.  We don’t really need an analyst report to tell us that the digital experience topology is shifting. Customers expect more from brands, and we need tools that help us understand their preferences and react in real time – delivering content that’s always on target, always personalized, and always engaging. As I said before, Contentstack EDGE feels more like a statement. Is it indeed a new breed of DXP? Or is it assembling the core components that define our modern definition of a DXP? The acquisition of Lytics certainly satisfied a DXP-level need for customer data, but what makes this different from the other players on the board?The distinction lies in its promise to deliver adaptive experiences, buoyed by its core composability and AI-powered, data-driven decisioning. It’s an ambitious vision, and we need more validation through use cases. But if executed correctly, it could be exactly what brands need to break free from the old model and move toward truly real-time, intelligent engagement.For marketers, developers, and digital leaders who are constantly Livin' on the Edge, the implications could be huge. If EDGE delivers on its promise, it could usher in a future where digital experiences are as dynamic as the audiences they serve. And that’s a Sweet Emotion everyone can headbang to. <hr /><h4 style="text-align:center" id="looking-for-guidance-on-contentstack?-talk-to-an-expert.">Looking for guidance on Contentstack? <a target="_blank" href="https://cmscritic.com/contact">Talk to an expert.</a></h4><hr /><h3 id="upcoming-events">Upcoming Events</h3> <img style="width:30.46%" src="https://cmscritic.com/ms-content/uploads/2024/11/cms-summit-25.png" alt="" /><h4 id="cms-summit-25"><a target="_blank" href="https://www.boye-co.com/conferences/cmssummit25">CMS Summit 25</a></h4>May 13-14, 2025 – Frankfurt, GermanyDon't miss the first European edition of our prestigious international conference dedicated to the global content management community! CMS Summit 25 will bring together top-notch speakers, our renowned learning format, and engaging social events. Hear from leading practitioners like Deutsche Bahn, Dr. Oetker, and more – and join customers, agencies, and CMS vendors as we discuss current trends and what's ahead for the content and digital experience fields. Connect and network at the only vendor-neutral, in-person conference focused on CMS. Space is limited for this exclusive event, <a target="_blank" href="https://www.boye-co.com/conferences/cmssummit25">so book your seats today.</a> <img style="width:31.83%" src="https://cmscritic.com/ms-content/uploads/2025/01/cms-connect-2025-logo.png" alt="" /><h4 id="cms-connect-25"><a target="_blank" href="https://www.boye-co.com/conferences/cmsconnect25">CMS Connect 25</a></h4>August 5-6, 2025 – Montreal, CanadaWe are delighted to present the second annual summer edition of our signature global conference dedicated to the content management community! CMS Connect will be held again in beautiful Montreal, Canada, and feature a unique blend of masterclasses, insightful talks, interactive discussions, impactful learning sessions, and authentic networking opportunities. Join vendors, agencies, and customers from across our industry as we engage and collaborate around the future of content management – and hear from the top thought leaders at the only vendor-neutral, in-person conference exclusively focused on CMS. Space is limited for this event, <a target="_blank" href="https://www.boye-co.com/conferences/cmsconnect25">so book your seats today.</a>

Livin’ on the EDGE? Contentstack’s new ‘Adaptive DXP’ might just rock your world

Getting Loud with XM Cloud: Sitecore Reports 100% Growth of its AI-Powered Cloud-based CMS

<a target="_blank" href="https://cmscritic.com/critics/mattmcqueeny">Matthew McQueeny</a> is a North American Peer Group Leader for <a target="_blank" href="https://www.linkedin.com/company/boye-co/posts/?feedView=all">Boye &amp; Company</a>, Head of Relationships at <a target="_blank" href="https://konabos.com/">Konabos,</a> and a CMS Critic contributor. <hr /> Last week, <a target="_blank" href="https://cmscritic.com/products/sitecore">Sitecore</a> unveiled its 2025 class of <a target="_blank" href="https://mvp.sitecore.com/">Most Valuable Professionals</a>, known across the industry as “Sitecore MVPs.” This hallowed tradition, now in its nineteenth year, celebrates individuals who display outstanding engagement and support of the Sitecore community worldwide.The latest cohort includes 241 Sitecore experts, featuring 61 Ambassadors, 34 Strategy members, 145 Technology members, and one Honorary member. Of these, 43 were welcomed as new Sitecore MVPs.Earning my third Sitecore MVP is an honor that carries deep meaning for me. When I joined <a target="_blank" href="https://konabos.com/">Konabos</a> nearly four years ago, Sitecore was already a platform this team was renowned for. Led by several multi-time MVPs, the company had a strong reputation in the digital experience space. My own history with Sitecore had been more distant. I knew it as a powerful <a target="_blank" href="https://cmscritic.com/what-is-a-content-management-system-cms">enterprise CMS (Content Management System)</a> and DXP (Digital Experience Platform), but my previous agency primarily worked with <a target="_blank" href="https://cmscritic.com/products/wordpress">WordPress</a> and <a target="_blank" href="https://cmscritic.com/products/kentico">Kentico</a>. While that agency’s own website was built on Sitecore, there was little exposure to its customer base or the broader Sitecore community. Konabos, however, provided a gateway into an ecosystem I hadn’t fully explored. It’s funny to think back to how it all started—through Konabos co-founder <a target="_blank" href="https://www.linkedin.com/in/akshaysura/">Akshay Sura</a>, who I worked with at that previous agency many years ago when we originally launched that Sitecore site. It all makes sense now!<h3 id="starting-my-sitecore-mvp-journey">Starting my Sitecore MVP journey</h3>In my first year at Konabos, I gained more hands-on experience with Sitecore as many of our customers were deeply embedded in the platform. I took a shot at earning my first MVP title but quickly realized I hadn’t yet contributed enough to the community to warrant the distinction. The following year, I made a deliberate shift—not just in learning the technology, but in engaging with the Sitecore community at a deeper level. Through <a target="_blank" href="https://konaverse.konabos.com/ ">Konabos’ Konaverse podcast,</a> I interviewed executives, MVPs, and practitioners. I attended Sitecore events that felt as high-level and exclusive as major tech conferences. More importantly, I shared my insights through articles, webinars, social media posts, and podcasts, focusing on Sitecore’s value from a business perspective. That year, I earned my first MVP, and with it came access to an inner circle of thought leaders and innovators. Suddenly, I was having meaningful discussions—both recorded and unrecorded—with Sitecore leaders like CEO <a target="_blank" href="https://cmscritic.com/big-shift-at-sitecore-dave-oflanagan-takes-the-helm-as-interim-ceo">Dave O’Flanagan</a> and Chief Product Officer <a target="_blank" href="https://www.linkedin.com/in/rogerconnolly/">Roger Connolly</a>, as well as agency leaders like <a target="_blank" href="https://www.linkedin.com/in/sureshdevanan/">Suresh Devanan</a>, Founder and CEO of <a target="_blank" href="https://www.linkedin.com/company/nish-tech-inc./">Nishtech</a>, and <a target="_blank" href="https://www.linkedin.com/in/rolandvillemoes/">Roland Villemoes</a>, CTO of <a target="_blank" href="https://www.linkedin.com/company/alpha-solutions-usa/">Alpha Solutions</a>, who, coincidentally, lives only 30 minutes away from me in New Jersey by way of Denmark.<h3 id="globetrotting-with-the-mvp-crew">Globetrotting with the MVP crew</h3>It's crazy to think that the Sitecore MVP program has been an institution for almost two decades, celebrating the efforts of amazing builders, architects, strategists, and visionaries from around the world. In fact, six MVPs are celebrating their ten-year anniversaries in 2025, including <a target="_blank" href="https://www.linkedin.com/in/baslijten/">Bas Lijten</a> and <a target="_blank" href="https://www.linkedin.com/in/robhabraken/">Rob Habraken</a> of the Netherlands, <a target="_blank" href="https://www.linkedin.com/in/jasonmwilkerson/">Jason Wilkerson</a> of the USA, <a target="_blank" href="https://www.linkedin.com/in/mohammedsyam/">Mohammed Syam</a> of Jordan, <a target="_blank" href="https://www.linkedin.com/in/rodrigopeplau/">Rodrigo Peplau</a> of Brazil, and <a target="_blank" href="https://www.linkedin.com/in/troyouttram/">Troy Outtram</a> of Australia.Becoming an MVP opened doors I hadn’t anticipated. It provided direct access to Sitecore’s roadmap through NDA-level discussions, private Slack channels, and MVP Summits. It also took me across the world—from reporting at <a target="_blank" href="https://community.sitecore.com/community?id=community_event&amp;sys_id=05403a571b74e19038a46421b24bcb37">SUGCON Europe 2023</a> from a rooftop overlooking the stunning Alboran Sea to pub-hopping along the River Thames with my newfound friend – and, of course, another Sitecore MVP—<a target="_blank" href="https://www.linkedin.com/in/peter-clisby-sitecore/">Peter Clisby</a>.  <figure class="image image-style-align-center image_resized" style="width:75.94%"><img src="https://cmscritic.com/ms-content/uploads/2025/02/matt-mcqueeny-sitecore-mvp-photo-2.jpg" alt="" /></figure>At SUGCON Europe 2023 on a rooftop in Malaga, Spain. Source: Matthew McQueeny There were so many memorable moments, like experiencing the awe-inspiring Croke Park in Dublin for <a target="_blank" href="https://community.sitecore.com/community?id=community_event&amp;sys_id=25403e571bbf791038a46421b24bcbec">SUGCON Europe 2024</a>, belting out songs at MVP karaoke nights, and collaborating from 4,000 miles away with Rodrigo Peplau on our own rendition of Pride (In The Name of Love) by U2, with me on guitar and bass and him on vocals. And, of course, all those nights along Broadway in Nashville and at Opryland for the impressive <a target="_blank" href="https://cmscritic.com/sitecore-rocks-and-rolls-in-music-city-the-top-5-tracks-from-symposium-2024">Sitecore Symposium 2024.</a> <figure class="image image-style-align-center image_resized" style="width:72.63%"><img src="https://cmscritic.com/ms-content/uploads/2025/02/matt-mcqueeny-sitecore-mvp-photo-3.jpg" alt="" /></figure>At SUGCON Europe 2024 at Croke Park in Dublin, Ireland. Source: Matthew McQueeny It wasn’t just the destinations that made the journey meaningful—it was the people. The MVP badge comes with pride, but it’s the relationships built within this community that are the real reward. Whether it was devouring a Juicy Lucy burger on a food tour organized by Sitecore MVP <a target="_blank" href="https://www.linkedin.com/in/chesterpotvin/">Chet Potvin</a> during Sitecore’s North American 2023 event in Minneapolis, exploring the massive Mall of America, or working alongside an extraordinary group of Sitecore MVPs at Konabos—who have collectively amassed over 60 MVP awards—I’ve felt deeply embedded in this ecosystem.  <figure class="image image-style-align-center image_resized" style="width:72.52%"><img src="https://cmscritic.com/ms-content/uploads/2025/02/matt-mcqueeny-sitecore-mvp-photo-1.jpg" alt="" /></figure>Sitecore North American event in Minneapolis, USA. Source: Matthew McQueeny Special mention goes to Konabos founder <a target="_blank" href="https://www.linkedin.com/in/kamruzjaman/">Kamruz Jaman</a>, who just notched his thirteenth MVP, and co-founder Akshay Sura, who has an incredible nine. Through their leadership and the camaraderie of this group, I’ve gained a global perspective on enterprise technology.Of course, none of this would be possible without the man behind the Sitecore MVP curtain, <a target="_blank" href="https://www.linkedin.com/in/vargat/">Tamas Varga</a>. He is a “lifer” who truly devotes himself to leading and advocating for this MVP community from within Sitecore. This program would not be what it is without him.<h3 id="standing-on-the-shoulders-of-giants">Standing on the shoulders of giants</h3>Even with three MVP titles to my name, I still sometimes feel like an impostor in a room full of brilliant technical minds. Yet, I remind myself that my value lies in my unique perspective—bringing visibility to the community and Sitecore’s positioning within the composable DXP landscape. As an Ambassador MVP, I use my strengths in storytelling, strategic insight, and relationship-building to highlight the platform’s evolution and foster connections within the industry. This program has given me opportunities beyond what I could have imagined—traveling, collaborating, and learning from some of the most talented professionals in the field. Through it all, one thing remains clear: this isn’t just about technology. It’s about community.And I’m grateful to be a part of it. <hr /><h3 id="upcoming-events">Upcoming Events</h3> <img style="width:30.46%" src="https://cmscritic.com/ms-content/uploads/2024/11/cms-summit-25.png" alt="" /><h4 id="cms-summit-25"><a target="_blank" href="https://www.boye-co.com/conferences/cmssummit25">CMS Summit 25</a></h4>May 13-14, 2025 – Frankfurt, GermanyDon't miss the first European edition of our prestigious international conference dedicated to the global content management community! CMS Summit 25 will bring together top-notch speakers, our renowned learning format, and engaging social events. Hear from leading practitioners like Deutsche Bahn, Dr. Oetker, and more – and join customers, agencies, and CMS vendors as we discuss current trends and what's ahead for the content and digital experience fields. Connect and network at the only vendor-neutral, in-person conference focused on CMS. Space is limited for this exclusive event, <a target="_blank" href="https://www.boye-co.com/conferences/cmssummit25">so book your seats today.</a> <img style="width:31.83%" src="https://cmscritic.com/ms-content/uploads/2025/01/cms-connect-2025-logo.png" alt="" /><h4 id="cms-connect-25"><a target="_blank" href="https://www.boye-co.com/conferences/cmsconnect25">CMS Connect 25</a></h4>August 5-6, 2025 – Montreal, CanadaWe are delighted to present the second annual summer edition of our signature global conference dedicated to the content management community! CMS Connect will be held again in beautiful Montreal, Canada, and feature a unique blend of masterclasses, insightful talks, interactive discussions, impactful learning sessions, and authentic networking opportunities. Join vendors, agencies, and customers from across our industry as we engage and collaborate around the future of content management – and hear from the top thought leaders at the only vendor-neutral, in-person conference exclusively focused on CMS. Space is limited for this event, <a target="_blank" href="https://www.boye-co.com/conferences/cmsconnect25">so book your seats today.</a>

Reflections on a Third Sitecore MVP: A Community That Opens Doors

mattmcqueeny

Contentstack just acquired Lytics, a real-time customer data platform. Here’s why it matters

<hr /> There's no denying that 2024's Wicked is an Oscar-worthy flick. In fact, it's already been <a target="_blank" href="https://www.forbes.com/sites/conormurray/2024/12/17/oscars-shortlists-announced-emilia-prez-and-wicked-lead/">shortlisted for multiple categories.</a>But hey, we think CMS is pretty wicked, too. And there are a few platforms that might be spellbinding enough for a trophy or two. Of course, it’s not up to us – at least not during the annual <a target="_blank" href="https://cmscritic.com/cms-critic-awards">CMS Critic Awards</a>. During this contest, we put you in the judge’s seat, so you can tell us what CMS and related DX tools really defied gravity in 2024.Keep scrolling for more background and the house rules, but here's how it works: Make your nominations at <a target="_blank" href="https://cmscritic.com/nominate">www.cmscritic.com/nominate.</a> We take the top five contenders across a range of categories, open that up to general voting, and announce the victors in late February.Hollywood can have its glam and glitz, but it doesn’t hold a candle to schema and workflows. Content is the real star of this musical, and the CMS Critic Awards is an opportunity for you to sing the praises of the platforms that power your digital experiences. <figure class="media"><div data-oembed-url="https://www.youtube.com/watch?v=Ew02JL1FcZg"><div style="position:relative;padding-bottom:100%;height:0;padding-bottom:56.2493%"><iframe src="https://www.youtube.com/embed/Ew02JL1FcZg" style="position:absolute;width:100%;height:100%;top:0;left:0" frameborder="0" allow="autoplay; encrypted-media" allowfullscreen></iframe></div></div></figure><h3 id="it's-all-about-community">It's all about community</h3>If you’re not familiar, the CMS Critic Awards is an institution in the content management industry. It unites rabid fans across the globe to rally around the tools they love – no small feat in today’s fleeting technology landscape. But CMS is its own sort of bewitching ecosystem. With well-established enterprise vendors and a plethora of open source platforms, CMS enjoys some of the most loyal user communities in the tech pantheon. That’s why we’ve had such incredible participation over the past 12 years, making ours one of the longest-running awards programs in our industry (you can check out<a target="_blank" href="https://cmscritic.com/cms-critic-awards"> all the previous winners here</a>).While CMS is our Emerald City, we also make space for the expanded ecosystem of products. Over the last decade, we've seen the tornadic rise of digital experience technologies, from pure-play to fully integrated. To that end, we include categories for e-commerce, digital asset management, and even product information management. If it's a system that manages content, we want to celebrate it.In a land where technology can feel like it’s riding a broomstick, the CMS Critic Awards is proof that loyalty still lives – and people make all the difference.<h3 id="what-to-expect-with-this-year’s-categories">What to expect with this year’s categories</h3>2024. Man, what a whirlwind. This was the year <a target="_blank" href="https://cmscritic.com/wp-engine-wins-an-injunction-against-automattic-is-the-wordpress-scorched-earth-campaign-over">WordPress turned open source upside down</a>. The drama surrounding Matt Mullenweg’s contentious and public battle with <a target="_blank" href="https://cmscritic.com/products/wp-engine">WP Engine</a> took the tech world by storm, and the future feels decidedly unsettled. That said, WordPress still represents a crucial part of the market, and we want to know what your favorite tools are in this category, from <a target="_blank" href="https://cmscritic.com/products/drupal">Drupal</a> to proprietary platforms with free and open source versions of their software.This was also the year that many platforms “moved to the middle.” Traditionally headless players like Contentstack <a target="_blank" href="https://cmscritic.com/seeing-in-a-headless-world-contentstack-introduces-new-visual-building-capabilities-for-marketers">introduced visual builders</a> and preview capabilities, evolving into composable CMSes and DXPs. Meanwhile, pre-composed DXPs continued adding <a target="_blank" href="https://cmscritic.com/optimizely-introduces-new-saas-cms-with-visual-builder-for-marketers">headless capabilities and SaaS options</a> to become… well, more composable. From a category perspective, 2024 was a critical tipping point – and one that created more features and greater flexibility for buyers and customers. What does this mean for this year’s Awards categories? When nominating, the spectrum for “Best Headless CMS” can certainly be applied to more than just the pure play platforms – and likewise, a DXP can be inclusive of previous headless players that have advanced their feature sets. Tell us what you think.There were also a lot of moves in the DAM world, with <a target="_blank" href="https://cmscritic.com/canto-pim-unites-dam-and-product-information-management-streamlining-asset-and-data-workflows">Canto gobbling up Image Relay</a> and Cloudinary adding <a target="_blank" href="https://cmscritic.com/cloudinary-assets-brings-new-ai-powered-features-to-its-api-first-intelligent-dam">more AI-powered capabilities</a>. Still, there are DXPs with built-in DAMs that can hold their own – and now with greater composable flexibility (think <a target="_blank" href="https://cmscritic.com/acquia-widens-its-dxp-stack-with-widen-acquires-dam-and-pim-capabilities">Acquia’s acquisition of Widen</a>). To that end, you can nominate your favorite pure play or composed solution. And we’ve even made space for your top PIM picks, whether they’re part of a combined DAM/PIM solution or a standalone product. CMS and DXP platforms offer multiple features and capabilities. As always, if you feel a single vendor can live in more than one category, it’s your choice to nominate it. During last year's CMS Critic Awards, we had a huge showing in our “Best Composable Solution” and “Best AI Solution” categories. They're back again, so feel free to nominate any vendor in our space that delivered the most innovative composable or generative AI experience. <h3 id="a-note-about-integrity">A note about integrity</h3>The CMS Critic Awards are intended to be fun and friendly. But they do, at times, get a little fiery. Every year, we receive thousands of ballots. Users come together like wolfpacks, championing the platforms they love. We also intercept a number of, shall we say, “passionate” pleas, demanding to know why certain platforms were in a specific category, or why their tool wasn’t in the running. As always, we try to operate in a space of respect and integrity. Obviously, if a platform isn’t truly open source, it won’t be considered for “Best Open Source CMS.” But now more than ever, we're blurring the proverbial lines – and let’s face it, the analysts are also compounding the problem. So, our editorial team endeavors to stay out of the nominating process. As a reminder, we only take the top five in each category by nomination count, so anything below that won’t be featured in the final voting. <h3 id="how-to-make-your-nominations-for-the-2024-cms-critic-awards-">How to make your nominations for the 2024 CMS Critic Awards </h3>Drum roll… nominations for the 2024 CMS Critic Awards are officially open! Here’s how you can participate:<ol><li>Visit <a target="_blank" href="http://www.cmscritic.com/nominate">www.cmscritic.com/nominate</a></li><li>Fill out the required fields and enter the names of your nominees in each category. You don't have to include a nomination for every category – only complete the fields that you care about, and your ballot will be counted. Remember that you can nominate the same vendor in multiple categories.</li><li>Once completed, click the “Submit” button at the bottom of the form. </li><li>You can only nominate once, and companies or brands that offer incentives of any kind will be disqualified.</li><li>Spread the word! Remember to share and encourage others to participate, especially across your social channels.</li></ol>Nominations close on January 24, 2025, so get out there and rally your communities! Once we tabulate the results, we’ll announce the top five for general voting in early February via email and social. Don’t be green with envy. Show us how wicked your communities really are – and make your nominations today! <hr /><h3 id="upcoming-events">Upcoming Events</h3> <img style="width:29.58%" src="https://cmscritic.com/ms-content/uploads/2024/01/cms-kickoff-2025-logo.png" /><h4 id="cms-kickoff-2025"><a href=" https://www.boye-co.com/conferences/cmskickoff25">CMS Kickoff 2025</a></h4>January 14-15, 2025 – St. Petersburg, FloridaJoin industry leaders at our third annual CMS Kickoff – the industry's premier global CMS event. Similar to a traditional kickoff, we reflect on recent trends and share stories from the frontlines. Additionally, we will delve into the current happenings and shed light on the future. Prepare for an unparalleled in-person CMS conference experience that will equip you to move things forward. This is an exclusive event – space is limited, <a target="_blank" href="https://www.boye-co.com/conferences/cmskickoff25/tickets">so secure your tickets today.</a> <img style="width:30.46%" src="https://cmscritic.com/ms-content/uploads/2024/11/cms-summit-25.png" alt="" /><h4 id="cms-summit-25"><a target="_blank" href="https://www.boye-co.com/conferences/cmssummit25">CMS Summit 25</a></h4>May 13-14, 2025 – Frankfurt, GermanyDon't miss the first European edition of our prestigious international conference dedicated to the global content management community! CMS Summit 25 will bring together top-notch speakers, our renowned learning format, and engaging social events. Hear from leading practitioners like Deutsche Bahn, Dr. Oetker, and more – and join customers, agencies, and CMS vendors as we discuss current trends and what's ahead for the content and digital experience fields. Connect and network at the only vendor-neutral, in-person conference focused on CMS. Space is limited for this exclusive event, <a target="_blank" href="https://www.boye-co.com/conferences/cmssummit25">so book your seats today.</a>

Your Voice, Your Choice: Nominations are Open for the 2024 CMS Critic Awards

cms-critic-staff

Revisiting 2024 Predictions on the Future of CMS

andrew

<hr /> <a target="_blank" href="https://cmscritic.com/products/ibex">Ibexa</a> isn’t just quibbling with <a target="_blank" href="https://www.quable.com/en">Quable</a>. They’re going all in on PIM.The digital experience platform – headquartered in Norway with offices worldwide – recently announced that it has merged with the product information management system. <a target="_blank" href="https://www.ibexa.co/blog/ibexa-and-quable-the-alliance-of-two-market-leaders-in-digital-experience">According to Ibexa’s blog</a>, the combination will accelerate each company’s individual development plans while offering clients the unique benefits of a unified, composable solution that simplifies the management of digital experiences. This combination reflects a growing trend in the marketplace, as integrated and modular digital solutions evolve to meet complex brand challenges. By breaking down technical and organizational boundaries, Ibexa and Quable aim to define market standards by enhancing the relationship between digital experience management and product information.From a structural standpoint, Ibexa will become a majority shareholder in Quable, which is based in France. The alliance is not limited to technological considerations, as it also endeavors to project a new vision of digital ecosystems that combines the shared values of both organizations.As part of the deal, Quable will remain autonomous, maintaining its operational independence over its PIM while benefiting from Ibexa's international scale, reach, and resources. According to <a target="_blank" href="https://www.linkedin.com/in/fran%C3%A7ois-emmanuel-lamelliere-92487560/">François-Emmanuel Lamellière</a>, Quable's CEO, this is a “decisive advantage for winning new international customers, while preserving the company's DNA and know-how.”It's worth noting that Ibexa is a <a target="_blank" href="https://qntmgroup.com/">member of the QNTM group</a>, a European-based cabal of martech platforms. QNTM provides a portfolio of best-in-class, compliant solutions that are designed to work together, simplifying the challenge of enabling business leaders to deliver personalized customer experiences that drive results. QNTM features technology categories like data collection, data management, and data activation (of which Ibexa is part), serving more than 2,500 brands globally. Quable stands to benefit from QNTM's reach and improve Ibexa's performance as part of this ecosystem.<h3 id="evolving-dxp-capabilities-with-">Evolving DXP capabilities with "PIM Power"</h3>“Reveal your true self.” That’s Ibexa’s core messaging right now, reflecting a tacit mission to help brands reach their true potential by transforming complexity into a competitive advantage. They’ve been delivering on this promise with an end-to-end DXP featuring tailored content management, CDP, personalization, e-commerce, and workflow automation capabilities – and now, the addition of PIM capabilities. A well-established brand in Europe, Ibexa has been directing focus on its international expansion while enhancing its technological capabilities. Recognized by Gartner, the company has made great strides in recent years around personalization and integration – essential assets in a rapidly changing market.One of the biggest assets of the Ibexa/Quable alliance is the potential for a more agile and integrated ecosystem – one that could eliminate many of the walls that separate marketing, product, e-commerce, communication, and technical teams. The advantages of unifying a powerful PIM with the flexibility of a well-stacked DXP are abundantly clear. By synchronizing product information with media and assets, brands can accelerate their go-to-market strategies and enhance personalization by distributing relevant, precise, and highly curated content to the right targets and audiences.Additionally, the combined capabilities will give digital teams greater control, helping them maintain consistency and uniformity across all of their channels – from web to mobile, social to e-commerce.<h3 id="driving-stronger-personalization-and-cx">Driving stronger personalization and CX</h3>With this merger's structure, both Ibexa and Quable will augment and accelerate their respective growth strategies while combining forces. For Quable, Ibexa’s knowledge and experience of scaling internationally will help accelerate its roadmap. “Quable has grown very rapidly thanks to the talent of its team and its powerful ecosystem,” said Lamellière. “Now we need to break new ground by joining forces with a world-class software player that shares our values, recognizes our expertise, and helps us to accelerate our international development. We are really excited to be part of this unique journey.”On the Ibexa side, the addition of a world-class PIM will create more differentiated value across its stack, giving it more completeness of vision and a competitive edge in a noisy marketplace of expanding solutions. PIMs are proving to be invaluable to brands as they look for meaningful ways to power personalization to drive conversions in areas like digital commerce.“Ultra-personalization and consistency of messaging have become the key factors for go-to-market and differentiation, which is why we are so delighted to bring new fantastic capabilities to Ibexa DXP,” said <a target="_blank" href="https://www.linkedin.com/in/bmaugain/">Bertrand Maugain</a>, CEO of Ibexa. “Capabilities that, I’m sure, will be warmly welcomed by our customers and partners. Thanks to QNTM Group support, we are building the new European Digital Experience champion.”<h3 id="why-it-matters">Why it matters</h3>We’ve been tracking Ibexa since it was eZ Systems, a <a target="_blank" href="https://cmscritic.com/what-is-a-content-management-system-cms">web content management system</a> with decades of strong adoption across Europe. <a target="_blank" href="https://www.ibexa.co/blog-archive/ez-systems-announces-company-name-change-to-ibexa">The company rebranded in 2020</a>, following a banner year of growth and a seismic shift in the type and size of customers the company was attracting.Buoyed by the acquisition of a B2B e-commerce software platform, eZ began incorporating site building, personalization, CDP, and workflow automation capabilities alongside its core content management system – positioning its market offering as a true digital experience platform. The company now boasts over 250,000 business customers and over 80 partners worldwide.The addition of a PIM certainly addresses a gap that competitive DXPs currently offer, which typically bolsters native digital asset management capabilities. Ibexa’s built-in DAM already provides robust and flexible control for editors, including a DAM Connector API for associating DAM variations and derivatives to variations from the DXP.Ibexa has been making gains with its international expansion, which bodes well for the company’s prospects. That said, the European-based QNTM affiliation continues to be a growth asset, providing greater visibility and scalable coordination with other data layers of the martech stack. The company's <a target="_blank" href="https://www.ibexa.co/products/features/integration-and-automation">QNTM Connect</a> offers integrations with over 1,300 business apps and features a no-code workflow builder and other automation capabilities - reinforcing the value of the QNTM iPaaS play.From a composability perspective, Ibexa has adopted the modular playbook for DXPs, introducing its own <a target="_blank" href="https://www.ibexa.co/products/ibexa-headless">Ibexa Headless</a> solution into the ecosystem. Along with the addition of Quable’s PIM capabilities, Ibexa is delivering on its completeness of vision.It's worth noting that <a target="_blank" href="https://cmscritic.com/what-is-a-digital-asset-management-dam-system">digital asset management systems</a> and PIMs have benefited from some stellar advancements over the last two years, particularly with the advent of more high-utility AI innovation. This reflects the continued challenges large brands face around the exponential scaling of data, particularly in the e-Commerce realm. Just last week, we covered<a target="_blank" href="https://cmscritic.com/canto-pim-unites-dam-and-product-information-management-streamlining-asset-and-data-workflows"> the launch of Canto's new PIM</a>, which endeavors to fuse both DAM and PIM capabilities into a composable offering. If you’re currently evaluating digital experience platforms, Ibexa offers a solid mix of tools and resources. It may be early to appreciate the full extent of the Quable affiliation, but it certainly seems poised to deliver value. I would recommend a closer look at the company's AI horizon, which was bolstered by its announcement of <a target="_blank" href="https://www.ibexa.co/products/features/ai-catalyst">Ibexa AI Catalyst</a> in October to provide in-app generative capabilities.Overall, this is a smart move to shore up greater extensibility and competitive agility for Ibexa – and deliver more value for its DXP customers.  <hr /><h4 style="text-align:center" id="looking-for-guidance-on-ibexa?--talk-to-us.-">Looking for guidance on Ibexa?  <a target="_blank" href="https://cmscritic.com/contact">Talk to us. </a></h4><hr /><h3 id="upcoming-events">Upcoming Events</h3> <img style="width:29.58%" src="https://cmscritic.com/ms-content/uploads/2024/01/cms-kickoff-2025-logo.png" /><h4 id="cms-kickoff-2025"><a href=" https://www.boye-co.com/conferences/cmskickoff25">CMS Kickoff 2025</a></h4>January 14-15, 2025 – St. Petersburg, FloridaMeet industry leaders at our third annual CMS Kickoff – the industry's premier global CMS event. Similar to a traditional kickoff, we reflect on recent trends and share stories from the frontlines. Additionally, we will delve into the current happenings and shed light on the future. Prepare for an unparalleled in-person CMS conference experience that will equip you to move things forward. This is an exclusive event – space is limited, <a target="_blank" href="https://www.boye-co.com/conferences/cmskickoff25/tickets">so secure your tickets today.</a> <img style="width:30.46%" src="https://cmscritic.com/ms-content/uploads/2024/11/cms-summit-25.png" alt="" /><h4 id="cms-summit-25"><a target="_blank" href="https://www.boye-co.com/conferences/cmssummit25">CMS Summit 25</a></h4>May 13-14, 2025 – Frankfurt, GermanyDon't miss the first European edition of our prestigious international conference dedicated to the global content management community! CMS Summit 25 will bring together top-notch speakers, our renowned learning format, and engaging social events. Hear from leading practitioners like Deutsche Bahn, Dr. Oetker, and more – and join customers, agencies, and CMS vendors as we discuss current trends and what's ahead for the content and digital experience fields. Connect and network at the only vendor-neutral, in-person conference focused on CMS. Space is limited for this exclusive event, <a target="_blank" href="https://www.boye-co.com/conferences/cmssummit25">so book your seats today.</a>

Ibexa and Quable Join Forces, Unifying DXP and PIM Capabilities

Call Tracking + AI 

Call Tracking + AI that Turns Calls into Leads

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Down the Agency Rabbit Hole: A Post-Opticon Chat with Chris Kostakis, CTO at Hero Digital

A late 2024 field trip: 2 days at the Kentico Connection conference

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CoreMedia’s New KIO AI Promises the ‘Biggest Leap’ in CMS Productivity in Decades

<hr /> In the pantheon of DAM solutions, AI has been an undeniable game changer. Along with enhancing search and impacting overall productivity, it’s also proving valuable from a generative content perspective. The latest example of AI innovation in the “DAMsphere” is from <a target="_blank" href="http://www.acquia.com/">Acquia</a>, which has been steadily infusing artificial intelligence into its platform, with a keen focus on its <a target="_blank" href="https://www.acquia.com/products/acquia-dam">Acquia DAM</a> solution.At <a target="_blank" href="https://cmscritic.com/from-accessibility-to-ai-and-beyond-five-key-takeaways-from-acquia-engage-boston">last year’s Engage conference</a> in Boston, I saw first-hand how AI was force-multiplying the potential for Acquia DAM and taking its core Widen capabilities – <a target="_blank" href="https://cmscritic.com/acquia-widens-its-dxp-stack-with-widen-acquires-dam-and-pim-capabilities">which it purchased in 2021</a> – to the next level. Since then, there have been continual improvements, reinforcing Acquia’s best-of-breed posture in a competitive market of DAM and PIM products. This includes other DXPs and even headless CMS or PaaS platforms with built-in offerings. Acquia’s new AI enhancements, announced just last month, are focused on video and images – and they're pretty slick. By all accounts, they should boost the productivity of creatives and marketers while enabling them to extract greater value from their digital content. Here’s a quick breakdown (there's even some video to watch):<h3 id="acquia-video-creator">Acquia Video Creator</h3>Video is already a full-time resident in the house of the DAMs, particularly as brands increase their reliance on interactive and immersive content. <a target="_blank" href="https://www.wyzowl.com/video-marketing-statistics/">Nearly 90% of consumers</a> say that they want more video, and social platforms like TikTok and Instagram have become the go-to channels for reaching new customers.Additionally, <a target="_blank" href="https://offers.hubspot.com/consumer-trends?hubs_signup-url=blog.hubspot.com/marketing/how-video-consumption-is-changing&amp;hubs_signup-cta=Consumer%20Trends%20Report&amp;hubs_post=blog.hubspot.com/marketing/how-video-consumption-is-changing&amp;hubs_post-cta=Consumer%20Trends%20Report&amp;_gl=1*iyn9mk*_gcl_au*MTAyMzg3NDcxOC4xNzMwOTA3MTk4*_ga*MTUzNjQ3OTAzNi4xNjg1OTEyNTQ3*_ga_LXTM6CQ0XK*MTczMDkwNzE5OC4yLjAuMTczMDkwNzE5OC42MC4wLjA.&amp;_ga=2.165247679.1431422928.1730907198-1536479036.1685912547">almost 40% of buyers</a> have cited a preference for product discovery through short-form video. Consequently, brands are ramping up their production, publication, and management resources to serve up video-centric content and campaigns at scale – and looking for platforms that provide greater automation. With the new <a target="_blank" href="https://www.acquia.com/products/acquia-dam/video-creator">Acquia Video Creator</a>, marketers have a dynamite tool for meeting these demands. Powered by AI, the Video Creator allows users to easily produce professional-quality, brand-compliant videos via a simple drag-and-drop interface. Videos are composed of existing content in a company's digital asset library, and users can access features like customizable templates and a vast cache of graphics, animations, and video clips. Here's a quick overview of the features: <figure class="media"><div data-oembed-url="https://youtu.be/aq7v00IH64E"><div style="position:relative;padding-bottom:100%;height:0;padding-bottom:56.2493%"><iframe src="https://www.youtube.com/embed/aq7v00IH64E" style="position:absolute;width:100%;height:100%;top:0;left:0" frameborder="0" allow="autoplay; encrypted-media" allowfullscreen></iframe></div></div></figure> It’s worth reinforcing that this isn’t just a video editor. It is, indeed, a creator, giving professional video editors a canvas for generating templates with customizable zones for things like product promos. The UX is fairly robust, delivering a complete video interface with scene layers and timelines. The functionality evokes the familiarity of <a target="_blank" href="https://cmscritic.com/products/adobe-experience-manager">Adobe After Effects</a>, or even some elements of <a target="_blank" href="https://cmscritic.com/products/webflow">Webflow</a> relative to the granular styling capabilities – but without feeling too overwhelming. Bottom line: it’s enough tooling to assemble a solid experience.   <figure class="image image-style-align-center image_resized" style="width:83.01%"><img src="https://cmscritic.com/ms-content/uploads/2024/11/acquia-video-creator.png" alt="" /></figure>Composing a video with customizable zones in the Acquia Video Creator From here, marketing team members (or almost anyone for that matter) can use the simple drag-and-drop editor to add content, transitions, and animations – as well as audio tracks or music from your library or other integrated sources. You can also pop in a transcript with ease.  <figure class="image image-style-align-center image_resized" style="width:82.81%"><img src="https://cmscritic.com/ms-content/uploads/2024/11/acquia-video-creator-templates-screen.png" alt="" /></figure>Selecting templates in the Acquia Video Creator One of the big benefits is the presence of “guardrails” to help keep content on brand. We’ve seen this in other CMS and DXP platforms with restricted learning pipelines or knowledge bases that train only on a company’s content or licensed IP. This AI governance helps democratize video creation across an organization while ensuring that large, distributed teams stay on brand.The other key value is acceleration. In minutes, you can create entirely new projects, edit existing videos, and use the Video Creator’s AI features to generate scripts, voiceovers, subtitles, and even translations. There are also collaboration tools for internal sharing and review, so organizations can rapidly create, approve, and deliver videos across websites, e-commerce channels, social media, events, and more.Acquia Video Creator is powered by <a target="_blank" href="https://www.moovly.com/">Moovly</a>, and is currently available as an add-on module to both the Acquia DAM and PIM solutions.<h3 id="ai-video-transcription-and-automated-color-filtering">AI Video Transcription and Automated Color Filtering</h3>Along with the Video Creator, Acquia also introduced a new AI Video Transcription feature directly within its DAM, making it easier to manage, find, and share video and image assets. This is a super-handy resource and one that should complement every DAM. It enables users to add an AI-generated video transcript that is stored on the video’s asset digest page, eliminating the need to send videos to a separate transcription service (this can be a real hassle factor). What’s cool is that the transcripts are all time-stamped and available via general and advanced searches within the DAM. They can also be downloaded – another perk that can prove to be invaluable when utilizing transcripts in multiple places.Acquia’s new Automated Color Filtering is also a new AI-powered boon to productivity. It removes human error that can arise in manual tagging by using AI to analyze an image's color profile. It then provides filtering and search of specific HEX (hexadecimal) color values without any administrator work required.<h3 id="why-it-matters">Why it matters</h3>When it comes to harnessing AI in CMS, DXP, and other digital experience tools, the value quotient has been all over the spectrum. I’ve watched AI features blossom from the end of 2022 as vendors scrambled to remain in parity, and there have been hits and misses. In my opinion, DAMs have been a shining example of where AI has paid dividends and brought order to the data chaos. They synthesize AI's tangible benefits, applying them to high-utility services like search and filtering. They also enable automation that delivers a more scalable and uniform experience for marketers. Within the landscape of platform choices, Acquia has been pushing the innovation edge – and making Acquia DAM a jewel in its expanding digital crown. It offers an elegant, team-oriented solution that elevates collaboration. Their streamlined approach and drag-and-drop interfaces also enable marketers to be more responsive, productive, and prolific while staying on brand.Video is a key part of the content ecosystem, and Acquia’s new features are enhancing both creation and access in profound ways. AI has been essential to the amplification, but the DXP has clearly put its ear to the ground and listened to both customers and community – particularly at the enterprise level. This is where the growth of Content Marketing Platforms (CMPs) is accelerating, which assembles the assets and digital tools for managing large-scale integrated campaigns. It’s worth noting that Acquia participated in <a target="_blank" href="https://cmscritic.com/optimizely-leads-gartners-2024-mq-for-content-marketing-platforms-as-more-dxps-join-the-game">Gartner’s 2024 Magic Quadrant for CMPs</a>, presenting as a Challenger. Of course, there's also the net benefit of having the Acquia <a target="_blank" href="https://cmscritic.com/products/drupal">Drupal</a> community as part of the testing and feedback loop. As with previous AI ventures within the Acquia DXP, much of the early gains came from Drupal community engagement and nascent plugins for ChatGPT that accelerated the marketable innovation. As <a target="_blank" href="https://www.linkedin.com/in/buytaert/">Dries Buytaert</a> shared during our Keynote at the <a target="_blank" href="https://www.boye-co.com/conferences/cmsconnect25">CMS Connect Conference</a> last August, Drupal and Acquia were at the forefront of AI in the CMS realm, well before the generative explosion.According to <a target="_blank" href="https://www.linkedin.com/in/jakeathey/">Jake Athey</a>, Vice President of Go-To-Market and Sales for Acquia DAM &amp; PIM, this is just the beginning of the innovation cycle.“AI creates new opportunities for creatives, content authors, and marketers to drive efficiency and create immersive digital experiences that drive greater customer engagement,” he said. “Our latest innovations accelerate campaign delivery by empowering teams to create content more easily, organize assets more accurately, and find relevant assets more quickly. They are just the start of a steady stream of forthcoming innovations that distinguish Acquia DAM for its ability to consistently increase business value.”<hr /><h4 style="text-align:center" id="looking-for-guidance-on-acquia-or-acquia-dam?--talk-to-us.-">Looking for guidance on Acquia or Acquia DAM?  <a target="_blank" href="https://cmscritic.com/contact">Talk to us. </a></h4><hr /><h3 id="upcoming-events">Upcoming Events</h3> <img style="width:29.58%" src="https://cmscritic.com/ms-content/uploads/2024/01/cms-kickoff-2025-logo.png" /><h4 id="cms-kickoff-2025"><a href=" https://www.boye-co.com/conferences/cmskickoff25">CMS Kickoff 2025</a></h4>January 14-15, 2025 – Tampa Bay Area, FloridaJoin us next January in the Tampa Bay area of Florida for the third annual CMS Kickoff – the industry's premier global event. Similar to a traditional kickoff, we reflect on recent trends and share stories from the frontlines. Additionally, we will delve into the current happenings and shed light on the future. Prepare for an unparalleled in-person CMS conference experience that will equip you to move things forward. This is an exclusive event – space is limited, <a target="_blank" href="https://www.boye-co.com/conferences/cmskickoff25/tickets">so secure your tickets today.</a>

Acquia Introduces New AI-Powered Video and Image Features for Acquia DAM

Sitecore Rocks and Rolls in Music City: The Top 5 Tracks from Symposium 2024

CMS Summit 25

Find out at CMS Summit 25, May 13 - 14 in Frankfurt, Germany. Seats are limited.

CMS. Content. AI. Where is it all headed?

Explore a wide range of informative articles on DXP, insights, and industry updates. Stay informed and ahead of the curve with our diverse collection of news and posts covering the latest trends and developments in the industry

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Call Tracking + AI that Turns Calls into Leads

CMS. Content. AI. Where is it all headed?