Articles - Page 138

<a target="_blank" rel="noopener noreferrer" href="https://cmscritic.com/critics/andycohen">Andy Cohen</a><a target="_blank" rel="noopener noreferrer" href="https://cmscritic.com/critics/deane"> </a>is the founding architect of Sitecore XM Cloud. He is VP/Chief Architect at <a target="_blank" rel="noopener noreferrer" href="https://www.altudo.co/">Altudo</a>, and a CMS Critic contributor. <hr /> When people talk about personalization, they often mean “the right content to the right person at the right time.” That idea is now past tense.I have watched this shift play out up close, from <a target="_blank" rel="noopener noreferrer" href="https://cmscritic.com/products/sitecore">Sitecore’s</a> early rules-based personalization, through <a target="_blank" rel="noopener noreferrer" href="https://cmscritic.com/products/contentstack">Contentstack’s</a> use of edge-based personalization in a composable architecture, to <a target="_blank" rel="noopener noreferrer" href="https://cmscritic.com/products/optimizely">Optimizely’s</a> launch of Opal, a system of marketing AI agents. Personalization no longer stops at swapping content on a page. It now reaches into the interaction itself, and soon, into the relationships agents form with one another.<h3 id="when-agents-adapt-to-us">When Agents Adapt to Us</h3>That shift, from “what” to “how,” is where the major CMS players are already moving, and you can see it in the different bets they're making:<ul><li>Contentstack has put its weight behind <a target="_blank" rel="noopener noreferrer" href="https://cmscritic.com/livin-on-the-edge-contentstacks-new-adaptive-dxp-might-just-rock-your-world">EDGE</a>, which they call a hyper-personalization platform. It blends their headless CMS with a real-time CDP, AI, and automation. The goal is simple but ambitious: deliver one-to-one experiences in the moment and at scale. Because it is composable, brands can adapt interactions without locking themselves into rigid patterns. What strikes me about EDGE is that it reframes personalization as something continuous, not a campaign you set and forget.</li><li>Optimizely has taken another route with <a target="_blank" rel="noopener noreferrer" href="https://cmscritic.com/optimizely-opal-gets-supercharged-for-agentic-ai-powering-infinite-use-cases-for-marketers">Opal</a>. Instead of a single assistant, Opal is built as a collection of agents that act like members of a marketing team. There is a campaign manager agent, a personalization advisor, a market researcher, and more. With the 2.0 release, Optimizely put the emphasis on letting these agents collaborate and run multi-step workflows across content, data, and experimentation. I have seen teams spend weeks coordinating those same steps manually. Opal hints at a world where marketing execution is handled by an ensemble of digital teammates who can plan, act, and adjust together.</li><li>Sitecore has focused on bringing assistance directly into daily work. Through <a target="_blank" rel="noopener noreferrer" href="https://www.sitecore.com/products/sitecore-stream">Stream</a>, they have introduced AI copilots that support authors and marketers in real time as they draft and optimize campaigns. On top of that, Sitecore’s partnership with <a target="_blank" rel="noopener noreferrer" href="https://cmscritic.com/sitecore-sharpens-ai-focus-with-strategic-partnership-and-new-leadership-appointments">Gradial</a> shows how agentic workflows can extend into campaign execution. It is not just about smarter editors or quicker drafts. It is about agents that can carry intent through to delivery and adapt along the way. For a company that has lived for years in the world of static content publishing, that is a meaningful step forward.</li></ul>None of these approaches feels like a gimmick.They are different answers to the same problem: personalization is no longer about what content you are shown, it is about how the interaction unfolds. Whether that happens through hyper-personalization at the edge, through orchestrated marketing agents, or via copilots and execution partners, the shift is real and already in motion.<h3 id="what-nondeterminism-really-means">What Nondeterminism Really Means</h3>Most software behaves like math: 2 + 2 always equals 4. Generative AI does not. Ask it to draft a thank-you note and you will get three different answers, all plausible, none identical. That variability is what we call nondeterminism.It is the very thing that makes AI feel creative, but also the reason it needs personalization to stay useful. As <a target="_blank" rel="noopener noreferrer" href="https://parivedasolutions.com/perspectives/managing-the-non-deterministic-nature-of-generative-ai/">Pariveda Solutions points out</a>, nondeterminism is what makes AI flexible and creative, but it also introduces governance challenges that remain unresolved. In my own work with <a target="_blank" rel="noopener noreferrer" href="https://cmscritic.com/getting-loud-with-xm-cloud-sitecore-reports-100-growth-of-its-ai-powered-cloud-based-cms">XM Cloud,</a> I have seen how unpredictable outcomes can be a feature if the system adapts well – and a liability if it does not.<h3 id="when-agents-adapt-to-each-other">When Agents Adapt to Each Other</h3>The next frontier is agents adapting not just to us but to each other. Nondeterminism multiplies when two autonomous systems interact. They need ways to converge on workable outcomes.Sometimes that looks like adjusting communication style, where one agent is structured and terse, another free-form and verbose. Sometimes, it means learning to accept differences in task style, such as fast approximation versus cautious step-by-step reasoning. Other times it's about role negotiation: who leads, who validates, who escalates.And sometimes it is memory. Agents do not just adapt in the moment; they remember. That memory can look like a grudge. A search agent that hallucinated last time will get fact-checked the next. A procurement agent that botched a deal may face stricter oversight. Even first impressions stick. If an agent’s very first hand-off is sloppy, the other agent may never fully trust it, no matter how good the later work becomes.Humans behave the same way. In corporate life, one bad kickoff meeting can color a partnership for months. Agents will carry those patterns too.<a target="_blank" rel="noopener noreferrer" href="https://www.deepset.ai/blog/ai-agents-and-deterministic-workflows-a-spectrum"> Deepset calls this the “spectrum of determinism to nondeterminism</a>.” I call it relationship management.<h3 id="everyday-illustrations">Everyday Illustrations</h3>Picture a grocery agent told to buy apples if they are $0.99 a pound. A deterministic system comes back empty because they are $1.09. An adaptive one checks with you, “They are a little higher today. Should I buy anyway?” That is useful, until the store’s own agent learns to nudge yours into paying even more.Or ride-hailing. You set a $20 target. The price surges to $23. Do you want your agent to decline, wait, or decide on its own? What happens when the ride-share’s agent starts upselling yours into priority pickup at $28?Or travel. You say, “Book me a flight under $500.” The system finds none. A flexible agent returns with, “There is one at $525 with better times. Should I grab it?” Helpful, but it shows how quickly rules can bend.In the enterprise, this gets thornier. Procurement policies might cap software licenses at $50 per seat. A deterministic agent halts the deal. A personalized one negotiates to $55 and closes it. That looks like a win until you realize the vendor’s agent deliberately anchored higher, knowing yours would flex upward.Healthcare raises the stakes even more. You ask for an appointment with your doctor next week. A rigid agent says none available. A personalized one offers a nurse practitioner tomorrow or a specialist in two weeks. That looks like a better experience, but it could also push you toward higher-margin services instead of the care you really wanted.<a target="_blank" rel="noopener noreferrer" href="https://www.salesforce.com/blog/deterministic-ai/">Salesforce has written about this exact problem</a> of when to script agents tightly and when to let them roam. I see it every day in delivery projects. Too rigid and you frustrate users. Too loose and you open the door to manipulation.<h3 id="agents-that-carry-“you”-with-them">Agents That Carry “You” With Them</h3>Now push it further. Imagine your agent not only executes tasks but carries your personality footprint into every interaction. If you are cost-sensitive, it pushes harder. If you are time-poor, it pays more for speed. If you are detail-driven, it double-checks everything.What if you could swap personas entirely?<ul><li>"Frugal Andy" does the grocery shopping</li><li>"Executive Andy" books the flights</li><li>"Playful Andy" explores games and hobbies.</li></ul>Your agent would not only personalize to you. It would personalize as you.But there is risk in this. If the other agent knows who you are or which persona you are using, it can adapt back. That can be powerful when aligned with your goals, but it can also be exploited. Imagine a vendor agent that recognizes executive mode and steers you toward premium packages.This is not hypothetical. Optimizely’s Opal agents already act like different team members depending on context. Contentstack’s Brand Kit lets you define voice profiles and store guidelines so that every AI-generated artifact reflects your identity. Sitecore’s Stream copilots are designed to guide content creators in real time, aligning their work with brand and role expectations.These are early signals of a future where agents carry pieces of us, including quirks, preferences, and even biases, into every exchange.<h3 id="why-this-matters">Why This Matters</h3>This is why nondeterminism is not a flaw but the feature. Deterministic systems did not need personalization. There was only one output. Nondeterministic systems can go in many directions, and personalization is what prevents chaos.The best metaphor I know is jazz. Musicians improvising do not know exactly where the others will go. They adapt, they respond, they personalize their playing to the group. The music works not because it is scripted but because the players trust each other enough to bend and flex.<a target="_blank" rel="noopener noreferrer" href="https://www.mckinsey.com/capabilities/quantumblack/our-insights/seizing-the-agentic-ai-advantage">McKinsey has argued</a> that this adaptability is the defining advantage of agentic AI. From what I have seen in publishing systems, SaaS cost optimization, and large-scale CMS migrations, I agree. The resilience comes not from rigid plans but from the ability to adapt in context.<h3 id="what-leaders-should-prepare-for">What Leaders Should Prepare For</h3>Leaders should focus on their readiness in key areas. For example, trust frameworks must extend beyond human-agent interactions into agent-to-agent ecosystems. Standards cannot stay as fixed APIs; they need flexibility built in. Identity management has to protect personality profiles and alter egos from misuse. And agents must be able to remember not just what they did for us, but how they worked with others.<h3 id="the-future-of-personalization">The Future of Personalization</h3>Personalization started with content. It evolved into experiences. Now, it is moving into interactions – first with humans and then with other agents.If we get this right, nondeterminism will not be something to suppress. It will be the source of resilience, adaptability, and creativity. The companies that thrive will not just personalize their websites. They will personalize their agents. Those agents will adapt to us, and to each other, in ways that reflect who we are or even who we choose to be.And like humans, they will remember. First impressions will matter. Grudges may form. And relationships between agents will start to look a lot like relationships between people. <hr /><h3 id="upcoming-events">Upcoming Events</h3> <img style="width:31.61%" src="https://cmscritic.com/ms-content/uploads/2025/08/storyblok-joyconf-2025-logo.jpg" /><h4 id="storyblok-joyconf-2025"><a target="_blank" rel="noopener noreferrer" href="https://joyconf.storyblok.com/">Storyblok JoyConf 2025</a></h4>October 14-15, 2025 – Amsterdam, Netherlands November 4, 2025 – New York, NY November 6, 2025 – Los Angeles, CAJoin us at JoyConf 2025, where the future of content meets the people shaping it. Built for developers, marketers, and digital innovators, this free conference goes way beyond product updates or yet another strategy playbook. It’s where you’ll get inspired, get real, and get connected – to ideas, to the community, and to what’s possible when you build joyfully. Whether you're building lightning-fast frontends or launching cross-channel campaigns, this is where content becomes connection and collaboration becomes second nature. Come for the talks. Stay for the community. Leave with joy. <a target="_blank" rel="noopener noreferrer" href="https://joyconf.storyblok.com/">Save your spot.</a> <img style="width:28.9%" src="https://cmscritic.com/ms-content/uploads/2025/08/sitecore-symposium-2025.jpg" /><h4 id="sitecore-symposium-2025"><a target="_blank" rel="noopener noreferrer" href="https://symposium.sitecore.com/">Sitecore Symposium 2025</a></h4>November 3-5, 2025 – Orlando, FLAt Sitecore Symposium, you’ll learn how to meet your customers where they are – across channels, moments, and touchpoints that didn’t exist a year ago. You’ll hear how the boldest brands in the world are transforming content into outcomes and creating experiences that are fast, relevant, and human. Join 1,500 marketers, digital leaders, and technologists in Orlando to see what’s possible when personalization scales, AI accelerates creativity, and trust becomes your competitive edge. This is the Third Wave of the Internet. And this is your moment to lead in it. <a target="_blank" rel="noopener noreferrer" href="https://symposium.sitecore.com/">Get your tickets today.</a> <img style="width:31.44%" src="https://cmscritic.com/ms-content/uploads/2025/08/cms-kickoff-2026-logo.png" alt="" /><h4 id="cms-kickoff-2026"><a target="_blank" rel="noopener noreferrer" href="https://www.boye-co.com/conferences/cmskickoff26">CMS Kickoff 2026</a></h4>January 13-14, 2026 – St. Petersburg, FLMeet industry leaders at our fourth annual CMS Kickoff – the industry's premier global CMS event. Similar to a traditional kickoff, we reflect on recent trends and share stories from the frontlines. Additionally, we will delve into the current happenings and shed light on the future. Prepare for an unparalleled in-person CMS conference experience that will equip you to move things forward. This is an exclusive event – space is limited, <a target="_blank" rel="noopener noreferrer" href="https://www.boye-co.com/conferences/cmskickoff26">so secure your tickets today.</a>

Agent-to-Agent Personalization: Trust, First Impressions, and the 'Grudge' Factor

andycohen

<a href="https://www.episerver.com/customer-hub/ektron" target="_blank">Ektron</a> has been enjoying the 2010s so far, as the past few years have been kind to this software company from Nashua, New Hampshire.
Founded in 1998, they got their start a browser-based HTML editor (eWebEditPro), but a few years later abandoned this format for the Microsoft .NET platform. This suited them better and they stayed with it up to today, which is fortunate because in the last few years they began to get some serious recognition.
In 2011, Gartner’s Magic Quadrant listed Ektron and its Web CMS as one of the WCM industry leaders, competing head-to-head with the likes of Adobe, Oracle, HP, and SDL. That same year they landed on EContent Magazine’s Top 100 Companies that Matter Most (no ranks, just a list).
<a href="http://www.ektron.com/" target="_blank"><img style="max-width:400px" src="https://cmscritic.com/ms-content/uploads/2023/08/ektron_logo_400x0.png" alt="Ektron CMS" /></a> 
The next year they were again listed as an industry leader by Gartner’s Magic Quadrant – not as a newcomer this time, but as a returning champion. Today, they proudly boast being the platform of choice for more than 3,800 companies worldwide.
<h2>Ektron Web CMS Features &amp; Future</h2>
At the front of the charge is the Ektron Web CMS, which released Version 9.0 last year. Ektron targets the enterprise-level heavily – almost exclusively – which leads to complaints that they are neglecting their mid-sized customer base.
The system also features a distinct multilingual functionality and site wireframes to retain global brand consistency, key traits for their strategy of expanding and sustaining dominance in the global market. Consider these two together, and you see that Ektron has no shortage of ambition.
The Ektron Web CMS includes what they call alternately “the world’s best” and “the world’s easiest-to-use” content editor. Their editor gives users the option of authoring in WYSIWYG environment and allows them to use Ektron Smart Forms for content creation.
In this visually-focused editor, website creators and editors can drag and drop images straight into content, compose pages more easily with a convenient interface, and easily manage lists, content, forms, and multimedia. This browser-based editor also updates directly on your site, reducing the time-to-web, and integrates third-party widgets (Twitter, Salesforce, etc.), which reduces time in general.
For mobile capabilities, its Responsive Web Design gives users’ sites an adaptive quality that lets them consolidate content across all their channels, namely smartphones and tablets. The media manager utilizes a built-in WURFL Device Description Repository that detects the device, screen size, and capacity before automatically adapting, resizing, and/or swapping images.
Extras include improved SEO, geolocation targeting, and optimum performance for videos using the Brightcove Video Cloud. It seems this CMS does well in preventing clunky, awkward, and flat-out broken mobile versions.
And then there are the enterprise-specific features, the ones that made the company a success. For starters, the multilingual services are top-notch, offering consistent translations, XLIFF support, and language solutions from partners such as Lionbridge and Globalization Partners Limited. With Ektron Search, site visitors find what they need more effectively (regardless of site size) using faceted searches and metadata-driven navigation.
<h2>The Bottom Line</h2>
Specialized for enterprise and international sites, Ektron Web CMS is not for every company, but like a tailored suit, if it happens to fit you, there’s nothing better.
Try the <a href="https://www.episerver.com/customer-hub/ektron">demo</a> to see how Ektron Web CMS fits you.

A Look at the Ambitious Future of Ektron Web CMS

mike-johnston

<a href="https://www.weebly.com/" target="_blank">Weebly</a> has introduced a brand new Blogging URL Structure, designed to improve your Weebly blog’s SEO (Search Engine Optimization) and user experience.
As one of the world's most popular website builders, Weebly offers a very user-friendly interface, hosting millions upon millions of websites.
In fact, more than 140M unique visitors are now going to over 20M Weebly sites every month. Weebly's integrated ecommerce and blogging features also make it a very solid option.
With this update, all of Weebly's blog post URLs now follow the following format:
Sitename/blog-name/post-name. 
<h2>A Much Needed SEO Boost</h2>
This new blog URL structure gives Weebly users something that many will have been waiting for – an SEO boost for their Weebly blog posts.
This new URL structure is far more friendly to search engines than the previous structure. Here's an example to highlight the differences:
Old URL Structure:  <a href="http://www.thewhiskeyball.com/1/post/2014/04/the-smoke-slinger.html" target="_blank"> http://www.thewhiskeyball.com/1/post/2014/04/the-smoke-slinger.html </a> 
New URL Structure:  <a href="http://www.thewhiskeyball.com/blog/the-smoke-slinger" target="_blank"> http://www.thewhiskeyball.com/blog/the-smoke-slinger </a>
<img src="https://cmscritic.com/ms-content/uploads/2023/08/442857_orig.png" alt="Weebly Blogging URL Structure" />
Old Weebly blog post URLs will now automatically update to the new structure with an SEO-friendly redirect.
If you change the name of your blog in the future, the previous URLs will also update and automatically redirect, preserving your SEO and any linking or social sharing from previous blog visitors.
For more information on Weebly's new blog post URL structure, <a href="http://blog.weebly.com/post/enjoy-better-seo-with-the-new-blogging-url-structure" target="_blank"> 
</a>
Also, be sure to explore more of <a href="/products/weebly/" target="_blank">Weebly via our CMS Directory</a>.

Weebly Rolls Out New Blogging URL Structure

No matter what hemisphere you’re in, one of the main driving forces behind business is competition. 
 When the competition gets neck-and-neck, businesses look for whatever advantage they can find; and that’s exactly what’s happening in Latin America as a result of the strong and steady GDP growth. More and more companies want – and need – that competitive edge, and they’re finding it in ECM (Enterprise Content Management).
Surprisingly, a large amount of Latin American companies are still harboring outdated idea of what exactly ECM is. For them, it is the same as the EDM (Electronic Document Management) systems of the early 80s – nothing more than a digital filing cabinet.
<img src="https://cmscritic.com/ms-content/uploads/2023/08/bigstock-ecm-diagram-21025610.jpg" />
<h2>Out With the Old</h2>
Some of these businesses still even do their internal management on paper. But many of these companies are abandoning these old-fashioned ideas when they see their competition take the lead by implementing a state-of-the-art ECM system.
 Not surprisingly, the leaders of this revolution are the countries with major and more mature markets. Brazil, Mexico, Argentina, Chile, and Colombia – the usual suspects – are experiencing the most rapid integration of ECM, in some cases in the same field (or even surpassing) the economic powerhouses of other continents. 
 On its own, Brazil spent over $68 million on ECM solutions in 2013. By 2018, that amount is expected to nearly triple (estimates suggest $165 million).
It all started with big data analytics, which shone a light on the need to integrate all the information within their companies. In this difficult transition period, we see a trend of companies implementing ECM in some departments but not others, failing to achieve that total, company-wide integration for which ECM works best. But even this partial integration is being abandoned for the convenience of full-scale ECM.
<h2>Coming of Age</h2>
As a result, the companies that successfully use ECM have less paperwork, less redundancies, and more collaborative environments than to easier methods of file-sharing. We see them enjoying the benefits of organization and using their time more efficiently.
In general, Latin America is going through a phase of developing their digitization and IT infrastructure. 
Cloud computing is on the rise, as are implementations of CMS. The popularization of big data analytics, which spurred the movement towards ECM, is further evidence of Latin America’s “coming of age”.  
 These growing global economies are now adopting the techniques and tools that will allow them to compete with the rest of the world – which will no doubt be good for business!

Latin America Begins Looking Towards ECM

The <a href="http://hgt14.onehippo.org/" target="_blank">2014 Hippo Get Together</a> was held on May 16th, in the heart of a sunny, serene Amsterdam.
The CMS Critic team were in attendance, in the form of Mike Johnston and myself.
On the morning of the event, Mike and I made our way to the venue – the trendy Amsterdam Trouw Club – before taking up our front row seats. As usual, we were <a href="https://twitter.com/cmscritic" target="_blank"> live-tweeting the event</a> from start to finish using the <a href="https://twitter.com/search?q=%23hgt14&amp;src=hash" target="_blank"> #HGT14 hashtag</a>.
For some very quick highlights of the Hippo Get Together 2014, check out Hippo's brilliant, “HGT14 In 64 Seconds” video below. You might even catch a glimpse of the CMS Critic team!
<iframe src="https://player.vimeo.com/video/95676527?dnt=1&amp;app_id=122963" frameborder="0" allowfullscreen="allowfullscreen"></iframe>
<h2>Marketing Versus IT &amp; The Future of Hippo</h2>
The event was being presented by Hippo's Community manager, Bas Van Leeuwen. He welcomed everybody formally before handing the stage over to Tobias Jeger – Hippo's Lead Developer – to kick off the first talk.
Tobias wasted no time, jumping right into the Marketing vs IT dilemma which many companies face. A worthy topic to get the audience's juices flowing.
<img src="https://cmscritic.com/ms-content/uploads/2023/08/tobias_jeger2.jpg" alt="Hippo Get Together 2014 Tobias Jeger" />
Tobias Jeger – Hippo Get Together 2014
Being on the IT side of the fence, he put forward some of the key flash points between the two opposing sides, highlighting how marketing teams could improve their approach.
<blockquote>Tobias Jeger, Hippo CMS Lead Developer: “Marketing, if you want us (IT) to be happy, please respect our development best practices.” <a href="https://twitter.com/search?q=%23HGT14&amp;src=hash"> #HGT14 </a>
— CMS Critic (@cmscritic) <a href="https://twitter.com/cmscritic/statuses/467211222937792512"> May 16, 2014 </a></blockquote>
Immediately after Tobias Jeger's presentation, marketers everywhere will be pleased that they got their rebuttal through none other that Sonja Wraith, Hippo's head of Marketing.
She offered up some highly interesting statistics regarding the IT vs Marketing clash, and drove home the lack of support marketers generally get from their friends over in IT.
<blockquote>Sonja Wraith, Hippo CMS Marketing VP: “61% of marketers feel that the IT department does not support them.” <a href="https://twitter.com/search?q=%23HGT14&amp;src=hash"> #HGT14 </a> <a href="https://twitter.com/sonjawraith"> @sonjawraith </a>
— CMS Critic (@cmscritic) <a href="https://twitter.com/cmscritic/statuses/467213368961814528"> May 16, 2014 </a></blockquote>
Sonja Wraith ended the quasi-debate on a positive note though. She underlined the need for both marketing and IT teams to work on improving communication and collaboration in order to bridge the gap between the two sides.
<img src="https://cmscritic.com/ms-content/uploads/2023/08/sonja_wraith.png" alt="Sonja Wraith Hippo Get Together 2014" />
Sonja Wraith – Hippo Get Together 2014
Before the Get Together's first Coffee break, Arje Cahn, Hippo CTO, wrapped up the points put forth by Tobias Jeger and Sonja Wraith, and gave a brief insight into how Hippo CMS is working to help bring the two feuding sides together.
He touched on Hippo's aim to introduce A/B Testing features, as well as their brand new user interface, which is currently in the works.
<blockquote>Arjé Cahn, Hippo CTO: “We're working on a new UI that works well on all devices, looks better and is more efficient.” <a href="https://twitter.com/search?q=%23HGT14&amp;src=hash"> #HGT14 </a> <a href="https://twitter.com/arjecahn"> @arjecahn </a>
— CMS Critic (@cmscritic) <a href="https://twitter.com/cmscritic/statuses/467223340835684353"> May 16, 2014 </a></blockquote>
<h2>Hippo Essentials, The New UI &amp; Happy Hippo Customers</h2>
Hippo Product Manager Oscar Scholten also used his time to discuss the upcoming <a href="http://www.onehippo.org/library/essentials/hippo-developer-essentials.html" target="_blank">Hippo Essentials</a>, a frame work offering a range of tools designed to help get Hippo projects up and running faster than ever before.
He mentioned the integration of Hippo certified plugins, video plugins, &amp; other key features like blogs and banners, all of which are needed to start projects quickly and effectively.
<blockquote>Oscar Scholten from Hippo “With Hippo Essentials we wanted people to have better out-of-the-box experiences when they start projects” <a href="https://twitter.com/search?q=%23HGT14&amp;src=hash"> #HGT14 </a>
— CMS Critic (@cmscritic) <a href="https://twitter.com/cmscritic/statuses/467249019514023936"> May 16, 2014 </a></blockquote>
Hippo's Get Together also offered some high profile customers a chance to air their experiences with the platform.
Hugo Valk for example, the lead developer of <a href="http://www.ibridge.nl/ibr/home/index.xml" target="_blank">I-Bridge</a>, a Randstad company, presented some interesting insights into how Hippo CMS helped build their online presence better than ever before. He detailed how Hippo had an immediate impact on things like site speed and general SEO.
<img src="https://cmscritic.com/ms-content/uploads/2023/08/hugo.png" alt="Hugo Valk Hippo Get Together 2014" />
Hugo Valk – Hippo Get Together 2014
Speakers from <a href="http://www.elasticpath.com/" target="_blank">ElasticPath</a>,  <a href="http://www.finalist.nl" target="_blank">Finalist</a> and <a href="http://www.oracle.com/index.html" target="_blank">Oracle</a> also delivered presentations.
Anton Bensdorp from Hippo also expanded on Arje Cahn's earlier mention of Hippo's new user interface. He spoke about the need to revamp Hippo's UI to help support new, less experienced user types, relocate functionality &amp; to also accommodate different screen sizes.
<blockquote>Anton Bensdorp from Hippo: “We're changing the UI to support new user types, relocate functionality &amp; to support diff screen sizes.” <a href="https://twitter.com/search?q=%23HGT14&amp;src=hash"> #HGT14 </a>
— CMS Critic (@cmscritic) <a href="https://twitter.com/cmscritic/statuses/467290676624130050"> May 16, 2014 </a></blockquote>
He also touched upon a handy new feature of the new UI, which allows publishers to view autosaved content edits,which are individually presented in an accessible list. The ideas is to make edits easier to track, and content easier to publish.
<h2>Open Source, Open Friendliness</h2>
Away from the scheduled talks and presentations, Hippo Get Together 2014 offered up an extremely pleasant atmosphere.
The Club setting was about as unique as they come – but it worked. There was plenty of space to move around and converse, meet new people and hear new Hippo-related stories. Everybody seemed to have a blast.
<img src="https://cmscritic.com/ms-content/uploads/2023/08/hippo2700x0.png" alt="Hippo Get Together 2014" />
The Friendly Atmosphere of Hippo Get Together 2014
A number of friendly Hippo representatives were on hand throughout the coffee breaks and lunch times, holding flowers – an indicator that they were there to help out and answer any questions.
Hippo T-Shirt were handed out and quick thrown on by attendees. Many though, were already rocking the Hippo T-Shirt from the 2013 Get Together. That tells you all you need to know about the passionate and loyal Hippo community, which only continues to grow.
All in all, the event was a resounding success. Attendees had fun, heard some juicy insights into the future of Hippo, and got to celebrate the nature of open source software.
To top it all off, attendees were invited to join the Hippo team on a boat trip through Amsterdam to cap off the evening. What more could you ask for?
For more information on the Hippo Get Together 2014, <a href="http://hgt14.onehippo.org/" target="_blank">check out their official website</a>.

Looking Back on The Hippo Get Together 2014

SocialEngine have released version 4.8.3 of the non-hosted flavour of their social networking CMS, <a href="https://www.socialengine.com/" target="_blank"> SocialEngine PHP </a> .
Coming out of the box completely unbranded, SocialEngine PHP can be customized endlessly. Also, thanks to the large SocialEngine Community, a hug range of addons and themes are available to apply to your SocialEngine website.
With SocialEngine PHP 4.8.3, HTML5 video compatibility has been introduced, alongside a number of bug fixes.
<img src="https://cmscritic.com/ms-content/uploads/2023/08/se2.png" alt="SocialEngine" /> Here's an overview of what's new:
<h3>Features:</h3>
<ul>
<li>Added ability to upload and encode HTML5-compatible videos</li>
<li>Added HTML5 video player on mobile</li>
</ul>
<h3>Bug Fixes:</h3>
<ul>
<li>Site-wide statistics now work in Chrome</li>
<li>Corrected an issue where auto-suggest would only suggest friends</li>
<li>Corrected an issue where mobile sign-ups didn’t require a photo in spite of it being required</li>
<li>Login history is now sorted by timestamp by default</li>
</ul>
<h3>Other:</h3>
<ul>
<li>Removed deprecated/unused functions (If you have a lot of 3rd party addons, contact them to ensure everything still works)</li>
<li>Corrected some typos in the Engine library</li>
</ul>
<h2>Uploading HTML5 Videos on SocialEngine</h2>
HTML5 video support is obviously the big news here, and I'm sure many SocialEngine users will be excited at the prospect. However, there are some steps you'll need to take before you're up and running.
To be able to upload HTML5 video, your SocialEngine FFMPEG must be compiled with h264 encoder support. Also, HTML5 Support must be enabled in your SocialEngine PHP video settings.
If that sounds a little too technical for you, SocialEngine have put together a walkthrough video:
<iframe src="https://www.youtube.com/embed/J4cYUE2fCMM?feature=oembed" frameborder="0" allowfullscreen="allowfullscreen"></iframe>
You can download SocialEngine PHP 4.8.3 from the SocialEngine Client Area .
Also, be sure to explore more of <a href="/products/social-engine/" target="_blank"> SocialEngine via our CMS Directory</a>.

SocialEngine PHP 4.8.3 Released with HTML5 Video Compatibility

<a href="https://www.yammer.com" target="_blank">Yammer</a> is a private enterprise social network that makes collaboration easy for employees across departments, locations, apps and devices.
Over 200,000 companies around the world use Yammer as their internal networking platform, including the likes of Shell, DHL, eBay and many more. In fact, over 85% of Fortune 500 companies make use of the platform.  
 With Yammer, you can engage with colleagues by; posting on the company-wide social networking feed, sending instant messages, participating in groups, and so forth. All of which are private and cloud-based, away from public eyes. 
Since Yammer is one of the world's most trusted enterprise social networks, I decided to give it a whirl for myself.
<h2>The Yammer Homepage</h2>
After signing up with Yammer (which was in all honesty, a slightly drawn-out process), I was presented with my clean and simple Yammer homepage. 
<img src="https://cmscritic.com/ms-content/uploads/2023/08/y6700x0.png" alt="Yammer Homepage" />
 On it can be found the groups you currently are a part of, links to download Yammer for desktop and mobile, suggested groups, and more. The most important feature however, if the activity feed – which dominates the interface.
The activity feed works in a way which social networkers will be familiar with, Yammer lets you post text updates and links, whilst business-themed extras include colleague praising, polls and events. You can even upload files and attach them to your post for all to see and download. You can also tag users in your updates, which alerts them to the post.
<img src="https://cmscritic.com/ms-content/uploads/2023/08/y7.png" alt="Yammer Updates" />
 Activity is presented in a neat list, and users can freely like, comment and share status updates with their selected groups. Also, you can bookmark updates, subscribe to them, email them to yourself, and so forth.
<h2>Personal User Profile</h2>
Yammer isn't just a digital chalk board for discussing tasks. It's a platform that gives you an identity to voice opinions and show some personality – both of which are vital to building relationships with colleagues.  
<img src="https://cmscritic.com/ms-content/uploads/2023/08/mj700x0.png" alt="Yammer Profiles" />
 Your profile can be modified easily to display a profile picture, job titles, short bios, interests, websites, social networks and more. 
Visitors to your profile can also see your recent activity, groups you are a part of, and any bookmarked items you have. They can also send you a message and follow you for further updates.
 It's great to see Yammer offer this personal dimension, but I definitely think it can be improved. User profile pages look a little bland in the header section, and although this fits in well enough with the rest of the platform, it would be great to see users get more flexibility when it comes to the look and feel of their profile page. Optional header images for example, would be a simple yet effective way for users to show a little more personality.
<h2>Get Together in Groups</h2>
Yammer allows you to create and join groups within your company's internal network. So, the marketing team for example, can form a group specifically for collaborating on marketing projects and tasks.  
<img src="https://cmscritic.com/ms-content/uploads/2023/08/y9700x0.png" alt="Yammer Groups" />
 Groups work in a similar way to how the broader network functions, with the only exception being that group members alone are notified of updates and conversations. 
Yammer groups can be public or private, and can serve as a great solution to long, unproductive office meetings, as well as never-ending email chains. It's a great way for larger companies to segment workflows in ways that are helpful to different teams and departments.
<h2>Constant Collaboration</h2>
With Yammer, you can stay connected with all of your colleagues in a number of ways.
Groups, as previously mentioned, help split workforces into relevant sections, while the Yammer homepage acts as a meeting point for all workers to come together both socially and professionally.
And yet, Yammer still has room for more collaboration.
<img src="https://cmscritic.com/ms-content/uploads/2023/08/message.png" alt="Yammer Instant Messaging" /> Instant messaging for example, is built right into the Yammer interface. It's private, quick, casual and perfect for a quiet word between co-workers. You can even see who's currently online and ready to chat.
For more information on how Yammer can keep you and the rest of your team connected, check out all the platform's key features in detail.
On another note, you can <a href="https://yammer.com" target="_blank">start your free Yammer network today</a>.

Yammer: Social Networking for the World of Enterprise

Today, via the <a href="http://www-01.ibm.com/software/commerce/summit/" target="_blank">IBM Smarter Commerce Global Summit</a> in Tampa, Florida, IBM announced <a href="http://www-01.ibm.com/software/marketing-solutions/experienceone/" target="_blank">IBM ExperienceOne</a>.
ExperienceOne is a new integrated portfolio of cloud-based and on premise offering that brings together marketing, sales and service practices, enabling organizations to create deeper, more valuable customer engagements.
 The International Business Machines Corporation (IBM) is an American multi-national technology and consulting corporation. Currently, seven out of the top ten commercial banks, financial services companies and U.S. retailers today use IBM’s world renowned customer engagement solutions.
Using their vast experiences through working with over 8,000 organizations worldwide, IBM's newly released ExperienceOne delivers a set of pre-defined engagement solutions delivered with IBM consulting services.
Craig Hayman, General Manager, Industry Cloud Solutions, IBM, had this to say about the news:
<blockquote>
“Smarter Commerce is about helping clients continuously reinvent themselves around the customer experience. IBM ExperienceOne provides a secure and simplified portfolio – including innovation from more than 1,200 partners – to help clients design and deliver more valuable customer engagements.  With cloud, on premise and hybrid options, IBM ExperienceOne quickly scales to engage every customer in the moment while protecting their privacy.”
</blockquote>
ExperienceOne is delivered with market-leading consulting, agency and system integration services from the  <a href="http://www-03.ibm.com/press/us/en/pressrelease/43041.wss" target="_blank"> IBM Interactive Experience</a> practice, as well as the company’s $100 million investment to open 10 IBM Interactive Experience labs and add 1,000 employees to help clients deepen engagement through data-driven design. 
<h2>Maximize Sales &amp; Deliver Empowering Experiences</h2>
In addition to this news, IBM introduced enhanced software capabilities that support three of the new engagement solution sets:
<ul>
<li> Understand Your Customers:  At the heart of this solution set is IBM’s newly integrated Digital, Behavioral, Social Media and Predictive Customer analytics offering to help clients identify real-time trends based on internal and external customer data.  It features new mobile analytics that can replay individual user sessions on both Android and iOS device apps, enabling marketers and commerce professionals to pinpoint the exact moment when a customer decided to browse, buy or abandon a transaction. </li>
</ul>
<ul>
<li> Maximize Sales, Profit and Loyalty:  This solution set helps clients quickly act on insights and maximize customer value using IBM's enhanced omni-channel merchandising capabilities.  It enables merchandising professionals to automate price optimization, maintain real-time transparency and competitive pricing across all physical and digital channels to deliver the right offer to the right customer at the right time. </li>
</ul>
<ul>
<li> Deliver Empowering Digital Experiences:  As the gateway to each customer touch point, this solution set is supported by enhancements to IBM’s customer digital experience software.  Marketing, sales and service professionals now can more easily leverage dynamic customer, pricing and performance analytics by embedding real-time offers into their mobile, social and rich media experiences. The real-time offer engine automates personalization across the customer experience at scale, increasing engagement, satisfaction and sales.</li>
</ul>
Furthermore, IBM added three new cloud business solutions to give clients more flexibility in how they purchase and deploy IBM ExperienceOne. These solutions combine consulting services, IBM ExperienceOne software and cloud infrastructure powered by SoftLayer, an IBM company. They include:
<ul>
<li> Customer Data as a Service:  Enables clients to combine disparate customer data from internal and external sources to improve marketing performance and revenue growth.</li>
</ul>
<ul>
<li> Customer Analytics as a Service:  Helps organizations quickly identify new customer trends, anticipate future behavior and suggest next best actions to deepen engagement.</li>
</ul>
<ul>
<li> Digital Commerce as a Service:  Allows business leaders to deliver exceptional digital experiences and accelerate time to market for a range of customer engagement solutions from order capture through fulfillment. </li>
</ul>
Find out more about <a href="http://www-01.ibm.com/software/marketing-solutions/experienceone/" target="_blank"> IBM ExperienceOne</a>.

IBM Launches ‘IBM ExperienceOne’

Shopify - The global commerce platform

Build your business with Shopify to sell online, offline, and everywhere in between.

The global commerce platform

#ffffff

<a href="http://wid.gy/" target="_blank">Widgy</a> is a new heterogeneous tree editor, built on Python/Django, that takes the “tree” analogy one step further. By integrating with <a href="http://mezzanine.jupo.org/" target="_blank">Mezzanine CMS</a>, it allows users to edit or create (“groom and grow,” if you will) web pages and other data as if they were branches on a tree.
This HTML editor claims to be much more. Its drag-and-drop interface targets website creators who want control without knowing code, but if you happen to already be tech-savvy, this translates into a system that’s simple and easy-to-use. Repositioning widgets is a breeze, and because Widgy is proudly open-source, you’ll have a lot of add-ons to choose from.
This tree editor is the latest brainchild of Fusionbox, a Denver-based web design firm started in 2001. While they mainly focus on client-specific online marketing and design, they also develop software to help there clients—and everyone else—with DIY projects. Widgy is their latest in a series of open-source software committed to simplifying the lives of online businesses.
<img src="https://cmscritic.com/ms-content/uploads/2023/08/widgy2700x0.png" alt="Widgy CMS" />
Widgy was recently unveiled at the PyCon 2014 conference in Montreal in mid-April. The fruits of their “baby” come after more than a year of building it and even longer conceptualizing it. The reception was generally positive, with interested programmers already coming up with ideas for what it can do. “This is exactly why I wanted to open source widgy in the first place,” remarked one of Widgy’s programmers.   
Now, let’s look at the fine points of what Widgy offers.
<h3>Edit any heterogeneous, tree-structured data, not just HTML</h3>
This could be an immense relief to those in an industry that uses such data, but for the majority of us just looking for something to help our websites, it’s irrelevant.
<h3>Integrate with Mezzanine CMS</h3>
If you’re looking to expand your variety of page types beyond TinyMCE, Widgy can help.
<h3>Widget Mastery</h3>
Widgy handles widgets well, which makes sense considering its name. Widgets are Django ModelForms; no additional JavaScript is needed for most widgets, and it’s possible to override the form template or include your own SCSS files to customize how they work. 
The compatibility framework ensures that widgets go where you put them and stay there. Plus, with its advanced link network, widgets like Button can link to other models.
<h3>Page Builder</h3>
Widgy can shoulder the burden of building web pages if you don’t know HTML, and has common and advanced widgets to help.
<h3>Review Queue</h3>
Standard review queue lets you set permissions on who can see what, review version changes, schedule future publications, and preview changes.
<h3>Benefits of Django</h3>
Feel free to use the Django authentication framework for choosing who sees what, the Django haystack search for advanced searches, the Django debug toolbar for troubleshooting, and Django-require for optimizing your editor static assets. It’s all part of the package. You can also use any Django apps you want with Plug-ins.
<h3>The Bottom Line</h3>
Widgy is still just a newborn, but it shows promise. It seems to be geared to a specific type of user with specific needs, so perhaps most of you don’t have a use for it. 
However, if you’re interested in what it can do and want to try it out, <a href="http://wid.gy/">test the demo version or install the whole thing here.</a>

Widgy: New Tree Editor Has Roots in CMS

Today, <a href="http://www.wix.com/" target="_blank" rel="noopener">Wix</a> have treated their 46 million strong user base with a new and exciting animation feature which will bring Wix websites to life.
Wix is an extremely user-friendly website builder, giving users of all skill levels an opportunity to build a beautiful web presence for free, or on enhanced paid plans.
With this new animation feature, those beautiful websites can now get a face lift. Page elements like images and text can now be individually animated before visitors' eyes, which means they can fade in to view, slide in from the side, and more.
Now, let's take a quick look at what Wix users can now start experimenting with.
<h2>Animation Made Simple</h2>
Features like animation are usually beyond the skill-set of website builder users. But not anymore. Wix is now the first leading drag-and-drop website builder to bring animation features to the fingertips of their user base. 
Below is a short video showcasing exactly how it works:
<iframe src="https://www.youtube.com/embed/XQiMvYuimYg?feature=oembed" frameborder="0" allowfullscreen="allowfullscreen"></iframe>
Eric Mason, the Wix Director of Communications, US, had this to say upon the animation feature release:
<blockquote>“[The release of Wix animations] demonstrates just how far and how fast Wix is pushing the HTML5 envelope. We’re really proud to bring this sort of dynamism and flexibility to our users.”</blockquote>
Sign up to create your <a href="http://www.wix.com/" target="_blank" rel="noopener">free Wix website today</a>.
Also, you can explore more of <a href="/products/wix/" target="_blank" rel="noopener">Wix via our CMS Directory</a>.

Wix Releases New Animation Feature

Everyone is singing the praises for Chorus, Vox Media’s own CMS and the platform behind the recently launched <a href="http://www.vox.com/" target="_blank">Vox.com</a>.  
 Patrick Thornton of the <a href="http://interchangeproject.org/2012/05/10/chorus-the-best-content-management-system-i-have-ever-heard-of/" target="_blank"> Interchange Project</a> calls it, “the best CMS I’ve ever heard of.” 
 The New York Times credits it for the success of the Vox Media, while even Eric Eldon, of the rival blog <a href="http://techcrunch.com/2012/05/07/a-closer-look-at-chorus-the-next-generation-publishing-platform-that-runs-vox-media/" target="_blank"> TechCrunch</a>, is “very impressed”, and calls it a next-generation platform competing against those that are decades old. 
 But perhaps the best vote of confidence comes from <a href="http://en.wikipedia.org/wiki/Ezra_Klein" target="_blank">Ezra Klein</a>, the man steering the wheel of Vox.com. 
<img src="https://cmscritic.com/ms-content/uploads/2023/08/ezraklein.jpeg" alt="Ezra Klein" />
Ezra Klein – Vox Media
Ezra Klein is best known as the founder of the  Washington Post ’s <a href="http://www.washingtonpost.com/blogs/wonkblog/" target="_blank"> Wonkblog</a> and the publication’s loudest online voice – until he resigned from this lucrative job that garnered him fame and fortune. The reason boils down to the content management system in place.   
Klein, 29, felt that print journalism is outdated in that its publishing system revolves around publishing daily papers. He believes the future of journalism is online, and wanted new and effective technology that reflected this. That’s what Vox Media offered.
So, what is it about Chorus that causes competitors to swoon and journalists to quit their high-profile jobs? As you might expect, there’s more than one reason to love it.
<img src="https://cmscritic.com/ms-content/uploads/2023/08/vox.png" alt="Vox Media" />
<h3>Unilateral Editorial Workflow</h3>
Story assignments, schedules, editing, and all other workflow items are synced with both the user ID system and the publishing system. That makes it easier for users to organize their projects and move them along to the next step. This is a modern feature at a time when competitors are still organizing with whiteboards, spreadsheets, or third-party systems like Basecamp or Asana.
<h3>Automatic Reference and Linking</h3>
Chorus is doing most of the duties of online journalists for them! It conducts automatic word scans, then finds and links it to other related texts. It also brings up relevant (and licensed) photos and videos available for use. That frees up the writers to focus more of their time on writing.
<h3>Specialization</h3>
This dream CMS is always updating; it refuses to lose any of the ground it put between itself and its competitors. Do you need a home page that features real-time updates without refreshing? Done. Shortcut keys for faster navigation through the comments? You got it. Part of the allure of Chorus isn’t what it does, it’s what it can do.
<h3>Solidarity</h3>
A user ID can get you anywhere, with easy transfer between sites. Comments can become easily become posts, and commenters can easily become authors. But doors can just as readily be closed, and administrators can ban certain users (or groups) from commenting.
<h3>Statistics</h3>
A lot of online industries are number games. With a simplified dashboard and a direct connection to Google Analytics, the staff can see clearly and quickly just how each post is doing. But that’s not even the best part. A special analysis examines past data, Google search trends, and other secret sources unrevealed to the public to suggest the best possible date and time to publish your story.
<h3>The Bottom Line</h3>
Last month, Vox Media launched Vox.com with Klein at the helm. 
 It’s still too new for a definitive pass/fail, but we can say that we like its fresh new look and modern, easy-to-browse style. 
While it’s not fair to attribute the success of Vox exclusively to its CMS, we can certainly assert that Chorus played a large part in attracting the talents of Klein and his team. And on top of all the other praise Vox.com is getting, that’s really saying something.

Singing the Praises of Chorus

<a href="http://www.dnnsoftware.com/Solutions/Evoq-Social" target="_blank">Evoq Social 2.0</a> has arrived. It comes bearing an array of features designed to empower online community managers, primarily through enhanced community monitoring tools.
<a href="http://www.dnnsoftware.com/" target="_blank">DNN Software</a> provides a suite of solutions that make designing, building and managing feature-rich sites and communities fast, easy and cost-effective.
The DNN Platform CMS – which powers Evoq Content – is the foundation for over 800,000 websites around the world.
Evoq Social is DNN's newest solution, which enables businesses to create immersive and interactive online communities.
Now, let's take a look at what version 2.0 of DNN Evoq Social brings to the table.
<h2>Powerfully Enhanced Community Management</h2>
Evoq Social's new dashboard offers up some powerful community monitoring and analytical tools.
For example, graphs reporting on things like Adoption &amp; Participation, along with a breakdown of the areas where your members are most engaged are displayed. The dashboard also lets you monitor popular trend tags and content, or get basic (but essential) stats like how much time is spent on the site.
<img src="https://cmscritic.com/ms-content/uploads/2023/08/cme-dashboardoverview700x0.png" alt="DNN Evoq Social 2.0" /> 
Interestingly, the new dashboard also lets you quickly see which members of your community are the top contributors, influencers, and reputation leaders.
You can delve far deeper into these stats to get filtered details about each module, or change the comparison period.
“Community Health Cards” are specific to the module being viewed, identifying several potential problem areas within each module. This will naturally help community managers take a proactive rather than reactive approach to community management.
<img src="https://cmscritic.com/ms-content/uploads/2023/08/cme-communityhealth700x0.png" alt="DNN Evoq Social 2.0" />
Areas of the community in question that are in bad shape are easily identified with red warning icons and listed first in the list. Other areas of the community which are doing well can be identified with a green icon and are listed last in the list.
<h2>User Management &amp; Tasks</h2>
Managing users in an online community is typically quite different from managing users in a CMS – but is no less important. After all, different user roles are necessary in order to keep communities running smoothly.
For example, as a community manager, you may need to promote a normal user to moderator status – but at the same time, you may wish to restrict some of their capabilities. Evoq Social 2.0 gives you that power.
<img src="https://cmscritic.com/ms-content/uploads/2023/08/cme-usermanager700x0.png" alt="DNN Evoq Social 2.0" />
You may also need to see details about the user's engagement with the community. For example, their most recent site activities, what their engagement/influence scores are, and so forth. Once again, Evoq Social now makes that happen with ease.
Furthermore, “Tasks” have been introduced to notify community managers of things like content pending moderator approval or reported content that hasn’t been reviewed yet.
This persists throughout all views of the dashboard and helps community managers not only address the notifications from within the dashboard but also helps identify bottlenecks within the community.
<img src="https://cmscritic.com/ms-content/uploads/2023/08/cme-tasks2.png" alt="DNN Evoq Social 2.0" />
The Tasks section also groups similar notifications, such as two users reporting the same piece of content, in order to make addressing the potential issue easier by handling all grouped notifications with a single click.
These grouped notifications can be expanded and paged through if necessary, so you can see who reported it, when they reported it, and why.
<h2>Mobile-optimization &amp; Much More</h2>
All of these newly introduced features can be made use of via a tailored mobile device experience. Community managers can any mobile device – wherever they are – to keep their community on track. 
<img src="https://cmscritic.com/ms-content/uploads/2023/08/dnn-evoq-social-mobile-view.png" alt="DNN Evoq Social 2.0" /> 
Several sections of the dashboard make use of gestures and are displayed in different formats when compared to desktop views. For example, line charts become donut charts, grids have fewer columns, and so forth.
Additionally, here are some miscellaneous improvements introduced by Evoq Social 2.0:
<ul>
<li>Enabled friendly URL's for the six main content-oriented modules. The friendly URL's help with SEO and also avoids duplicate page titles.</li>
<li>Surfaced comment moderation in additional areas: Discussions, Events and Ideas.</li>
<li>Added “Upcoming Events” view in Social Events and made it the default view. It shows only events currently in progress or scheduled in the future.</li>
</ul>
Overall, version 2.0 of Evoq Social gives online community managers a boost in analytical firepower.
From anywhere and on any device, they can understand top performing areas, monitor participation in popular trending topics, and moderate discussions. Data-driven decisions can also be made, helping to keep engagement of membership at its peak performance.
To dig deeper into the features Evoq Social 2.0 brings, check out <a href="http://www.dnnsoftware.com/blog/cid/429694/introducing-the-community-manager-experience-for-evoq-social" target="_blank"> DNN's latest blog post regarding the release</a>.
<a href="http://www.dnnsoftware.com/Evoq-Social-Free-Trial" target="_blank">DNN Evoq Social offer a free trial</a>, so be sure to test it out.
Also, you can explore more of <a href="/products/dnn-evoq-social/" target="_blank"> DNN Evoq Social via our CMS Directory</a>.

Evoq Social 2.0: a Look at What's New With DNN Software's Community Platform

<a href="https://drupal.org/" target="_blank" rel="noopener noreferrer">Drupal</a> have released their second Drupal 7 update in a month, in the form of Drupal 7.28.
Drupal is an open source platform which boasts over 630,000 users and developers, many of whom help to maintain the product.
This is thanks to Drupal's open development model, which enables users and developers to constantly refine the platform, keeping it a cutting-edge CMS that supports the latest technologies that the Web has to offer.
Last month, <a href="https://www.cmscritic.com/drupal-release-versions-7.27-and-6.31-to-fix-security-vulnerabilities/" target="_blank" rel="noopener noreferrer">Drupal released versions 7.27 and 6.2</a>3 with security updates and bug fixes. Today, Drupal users will be happy to hear that more bugs have been zapped.
<h3>Here are just a few of the changes made via Drupal 7.28:</h3>
<ul>
<li>Fixed a regression introduced in Drupal 7.27 that caused JavaScript to break on older browsers (such as Internet Explorer 8 and earlier) when Ajax was used.</li>
<li>Changed the pager on the Tracker module listing pages show the same number of items as other pagers throughout Drupal core (minor UI change).</li>
<li>Fixed a bug which caused caches not to be properly cleared when a file entity was saved or deleted.</li>
<li>Fixed a bug in the Taxonomy module update function introduced in Drupal 7.26 that caused memory and CPU problems on sites with very large numbers of unpublished nodes.</li>
</ul>
Drupal 7.28 contains bug fixes and small API/feature improvements only. The full list of changes between the 7.27 and 7.28 releases can be found by reading the <a href="http://drupal.org/drupal-7.28-release-notes">7.28 release notes</a>. Also, Drupal have made no changes to the .htaccess, web.config, robots.txt or default settings.php files in this new 7.28 release, so upgrading custom versions of those files is not necessary.
To apply these bug fixes to your Drupal web presence, you can upgrade to Drupal version 7.28 <a href="https://drupal.org/upgrade/" target="_blank" rel="noopener noreferrer">right here</a>.
Also, be sure to explore more of <a href="/products/drupal/" target="_blank" rel="noopener noreferrer">Drupal via our CMS Directory</a>.

Drupal 7.28 Released With Numerous Bug Fixes

Today sees the launch of GOSS iCM (intelligent Content Management) <a href="http://www.gossinteractive.com/v10-0-1-0">version 10.0.1.0</a>, the latest upgrade to the Web Content Management Solution built by GOSS Interactive.
The latest Business Process Mapping, Forms and integration capabilities of GOSS iCM are designed to significantly improve the ability for councils to deliver online transactions and so reduce these costs with the significantly lower budgets they have available.
Business Process Mapping
The new release comes with a fully-functional Business Process Mapping tool providing the field types, forms, reports and development environment necessary for producing and managing workflows and their processes. The tool uses industry standard BPMN2 so that Business Analysts can use it with minimal training. GOSS iCM Forms can be used for each step of the process to capture and display information and payments.
<img src="https://cmscritic.com/ms-content/uploads/2023/08/business_process_mapping_tool400.png" />
GOSS Form Expert enhancements
GOSS Forms Experts is part of GOSS iCM and is included with all instillations. Several new enhancements have been made to GOSS Forms Expert including a forms importer to replicate forms built with alternative sources, new integration accelerators for Civica and Capita payments, address/post-code look-ups and Google Analytics to track form actions. These, in addition to the already impressive suite of forms capabilities, make GOSS Forms Expert the obvious choice to deliver online forms.
Integration capabilities
Developers can easily connect GOSS iCM to a huge range of web applications such as Google, Zapier and hundreds of SaaS tools. Such integrations enable organisations to easily present to customers information about pending and past orders, service status and special offers.
<img src="https://cmscritic.com/ms-content/uploads/2023/08/gossicm.png" />
Rob McCarthy, CEO at GOSS Interactive comments;
<blockquote>
“With the latest version of GOSS iCM we are leading the way in delivering the tools and expertise to enable organisations to successfully deliver Channel Shift, make savings and improve service delivery.”
</blockquote>
For more information on this release, visit <a href="http://www.gossinteractive.com/v10-0-1-0">http://www.gossinteractive.com/v10-0-1-0</a>

New GOSS Software improves Channel Shift potential

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