Articles - Page 102

Not All Heroes Wear Capes. Here's Why CMS Is Your 'Unsung Hero' in 2025

janus-boye

Your company needs a developer – or maybe a team of developers – to build your online presence. Whether it’s a website, an app, or both, the developers will be at the forefront. As new channels like smart watches and in-store screens emerge, your development team needs to be as unrestricted as possible.
That’s where <a href="https://www.contentful.com/" target="_blank">Contentful</a> comes in.
<img src="https://cmscritic.com/ms-content/uploads/2023/08/contentful.png" /> During this past week, we’ve looked at the general features of Contentful and its response to emerging trends. We’ve also spoken with their CMO, Chris Schagen, and examined its approach to content strategy,
Now it’s time to take a look at how Contentful helps developers.
<h2>Finally, a Developer-friendly CMS</h2>
Developers are at the front and center as far as Contentful is concerned.
Contentful is an API-first platform, which endeavours to make content as accessible and as flexible as possible in the hands of a developer. By isolating content, instead of imposing it in the form of a traditional template, developers are totally free to present content in any way, and through any channel.
It’s called being headless, which means Contentful doesn’t care about the front-end of your operation. You can structure and style your content to look precisely as you imagine it, because your content is raw and ready to be moulded to any device, any screen, any channel.
Furthermore, Contentful provides SDKs for major platforms along with comprehensive documentation. So, instead of building apps from scratch, developers can make use of open-source sample apps that offer templates as a starting point
Plus, preview apps enable developers to test their work before it goes live, in a controlled environment.
<h2>APIs Come First</h2>
With Contentful, APIs come first. Well, four of them do, actually.
<ul>
<li>
Management API to import and programmatically create and updates content – perfect for importing or for building custom editors on top of Contentful
</li>
<li>
Delivery API to deliver content. The API is built on RESTful principles, and responds in the JSON format, so popular nowadays. The content is delivered through global CDNs for ultra-low latency.
</li>
<li>
Preview API to implement staging and review possibilities for editors
</li>
<li>
Images API to replace whole different asset manipulation issues (instead editor uploads one master image, and the front end/app client decides on resolution, compression, size depending on device and networking conditions)
</li>
</ul>
<h2>Smarter Mobile Delivery</h2>
Mobile content delivery is hard. Spotty bandwidth when consumers are using subways or traversing the countryside for example can hinder their experiences.
Further to those example, expensive (and vastly varying) data charges from around the world greatly impacts the end user, especially when you have a global audience. Think London reader vs Nairobi reader, and the cost of a 5MB video file.
Thankfully, Contentful native API features are built to tackle these issues. Here’s how:
<ul>
<li>
API Request Bundlings: Instead of multiple HTTP requests with 100ms latency tax each, you can have just one “big” bundled HTTP request and pay the tax only once
</li>
<li>
Sync API: Only update incremental changes, and do so when there is non-spotty bandwidth or WLAN connectivity
</li>
<li>
Images API: Allows the client to configure the best file size depending on mobile networking situation. For example, progressive JPEGs while on the subway, and low-res images in small bandwidth environments).
</li>
</ul>
So, with Contentful, it’s easier to keep the user experience smooth, no matter where the content is being delivered to.
<h2>Backend-as-a-Service</h2>
On top of all these technical capabilities, Contentful describes itself as a “Backend-as-a-Service”. That means that developers (as well as the rest of the team) don’t need to worry about servers, scaling, or security. Because Contentful takes care of it all.
This is paired with ultra-low delivery timings, with different specialized CDNs for JSON docs, images, and videos, bringing about a smooth and fast user experience.
To conclude, Contentful works from a variety of angles to rapidly speed up development and maintenance for development teams.
To find out more about Contentful, <a href="https://www.contentful.com/" target="_blank">visit their website</a>.

How Contentful Helps Developers

mike-johnston

While many will argue that the developer should come first in any project, it’s also important to recognize the importance of the content strategist.
<a href="https://www.contentful.com/" target="_blank">Contentful</a>, despite being an API-first CMS to appeal to developers, is also just as approachable for content strategists.
<a href="https://www.contentful.com/" target="_blank"><img src="https://cmscritic.com/ms-content/uploads/2023/08/contentful_1.png" /></a> So far during this featured week, we’ve <a href="/contentful-the-api-first-content-management-system/" target="_blank">explored the general features of Contentful</a>, looked at its <a href="/beyond-the-browser-how-the-fabric-is-changing/" target="_blank">response to emerging trends</a>, and <a href="/the-people-behind-the-api-an-interview-with-chris-schagen-cmo-at-contentful/" target="_blank">spoken with their CMO, Chris Schagen</a>. Now it’s time to explore Contentful through the eyes of a content strategist.
<h2>Easier to COPE</h2>
Is your brand COPEing?
<a href="http://www.programmableweb.com/news/cope-create-once-publish-everywhere/2009/10/13">COPE</a> (Create Once, Publish Everywhere), is now undoubtedly the best way to publish and push content. However, not every CMS is equipped for the job.
Here are some of the benefits of COPE, paired with how Contentful makes the most of those benefits.
<ul>
<li>
Implies presentation-free content: Contentful enforces presentation-free content by default, allowing only plain text or markdown markup.
</li>
<li>
Implies portable content creation: This means there’s no “click here” content, which usually detracts from the user experiences within certain channels, like print. Contentful has tons of field types and customizations, so that a certain quality standard can be assured.
</li>
<li>
Implies content modularity: Contentful has entry structure, and entries can reference and link to other entries. Entries themselves are a collection of customizable fields, so it’s modular content galore.
</li>
<li>
Implies being able to deliver to any channel, not just publish websites: This is encompassed entirely by Contentful API-first architecture. Device- and channel-specific API keys can be created to granularly manage API consumers, and even ensure content licensing.
</li>
</ul>
<h2>Streamlined Content Strategy</h2>
Content strategists relish <a href="http://alistapart.com/article/training-the-cms">putting content guidelines right into the admin panel</a>. It greatly helps authors build good habits and confidence, empowering them to maintain even complex projects without feeling overwhelmed. Thankfully, Contentful has a customizable entry editor, where help text and validation error messages can be customized for each field.
Furthermore, content strategists love to establish template structure thinking, so as to create order and structure in the content repository. To cater to this need, Contentful has a content type editor that allows for creating as many content template as you like, and later on update those template.
Finally, an average content strategist likes to preach about adding metadata aplenty to cover potential future uses. With Contentful, any amount of metadata fields can be added with ease.
<h2>A Product That Really Gets It</h2>
Your typical content strategist will ask a lot of questions from a CMS in today’s world, and Contentful has a lot of answers.
Karen McGrane, a content strategy expert, and advisor to Contentful, made the following noteworthy quote:
<blockquote>
“The number one question I get asked is ‘What CMS do you recommend to support true multi-device publishing?' I'm thrilled to recommend Contentful as a product that really gets it.”
</blockquote>
To find out more about Contentful, <a href="https://www.contentful.com/" target="_blank">visit their website</a>.

Contentful’s Approach to Content Strategy & Structured Content

As we continue with our Contentful featured week, it's time to get acquainted with some of the people behind this API-first CMS, that's both SMB and enterprise ready.
We have already touched on <a href="/contentful-the-api-first-content-management-system/" target="_blank">Contentful's uses and beneficial features</a>, along with its <a href="/beyond-the-browser-how-the-fabric-is-changing/" target="_blank">response to emerging trends</a>.
Now though, let's take a look behind the platform's digital curtain.
<h2>Who Is Chris Schagen?</h2>
<img src="https://cmscritic.com/ms-content/uploads/2023/08/contentcmo-1365x0-is.jpeg" />Chris Schagen joined Contentful in October 2014 as a marketing consultant, and then became a part of the management team as a Chief Marketing Officer.
With Contentful original DNA being predominantly technology, Chris built the marketing and customer success organisation, and reworked and repositioned the messaging with a focus on the developer audience.
Prior to Contentful, Chris was the founder and CEO of digital agency Quan Digital, search marketplace Linklift, and also a co-founder of a gaming company Wooga, as well as speech recognition company Mundwerk.
<h2>The Interview</h2>
KI: Can you tell us a little bit about your role at Contentful?
CS: I’m the Chief Marketing Officer at Contentful, and next to the typical marketing tasks I am responsible for evangelizing our developer audience. Also, our marketing does not stop with the sign-up event: rather, it encompasses the whole user experience within our apps in terms of onboarding and helping our users complete their goals. The number one metric we optimize for is user happiness.
KI: Can you briefly explain what Contentful is, and who it's for?
CS: Contentful is an API-first content management system that makes is really simple for developers to manage and deliver content to any kind of device. We are achieving this by doing a couple of things very different from your traditional CMS of old.
(a) The content in Contentful is stored free from presentation, because presentation on one platform (think HTML tags) is most often “pollution” on other platforms, making the life of front-end developers harder.
(b) Content is captured in a structured “chunk” kind of way, as opposed to page-centric unstructured “blobs” of content, so that developers can access the content in a meaningful programmatic way.
(c) Contentful is designed from the ground up to deliver the content via an API, as opposed to a browser. That way the system plays nicely with mobile apps, one-page web apps, and lots of new technologies that equally prefer an API endpoint to access data.
(d) Finally, Contentful is a cloud service that scales seamlessly and delivery really quickly – even in challenging mobile networking environments.
KI: There seems to be a big focus on delivering content in isolation, allowing developers to design their websites and apps around their content, rather than the other way around. What drives this focus?
CS: Presentation-free content is what mobile app developers usually cry for when they are trying to retroactively sanitize the existing HTML invested content – not an easy thing to do. But seriously: when you look what content strategist propagate with COPE – create once, publish everywhere – content that is free from presentation is one of the cornerstones of making this happen.
In the bigger picture, this separation is in a way just another form of decoupling. That trend has been prevalent across the board in web development. Just think of how CSS enhanced from HTML. In the beginning, web developers kept the style sheets right inside the HTML code, and it was a big mess to maintain.
While this decoupling comes with a lot of developer benefits, there typically are also some caveats. It definitely takes some adjusting for editors who are used to WYSIWIG their work and are now told to please not do this anymore.
KI: Contentful was founded in 2011. How has the market changed since then? Has Contentful adapted much to accommodate any of those changes?
CS: To be honest, when we started out in 2011, lots of things were different then. Mobile was still early, with most mobile sites – if existing – looking rather terrible, and mobile app penetration was a fraction of what we see today. JavaScript frameworks were immature, JS engines not nearly as fast as today, and even innovative platform adopters like YouTube only had 10% of non-browser based content consumption.
In short, back then there was no crucial need for Contentful, except for only a small group of early adopters. Thankfully, in 2015 we are seeing customer uptake moving beyond early adopters to an “early majority”.
Another thing that we are experiencing is how purchasing is changing. In the past, you would expect a huge RFP with vendors and their partners filling out long form checklists and benchmarks, wine and dining, and the whole shebang.
Now, we see a lot of companies adopting agile development methodologies, and somehow this also translates into agile vendor selection, where the ability to get a product shipped in a short period of time and developers having an ever larger share of voice in decision making – or better influencing.
KI: Can you tell us what's in store for Contentful in the coming months? Is there anything planned to happen before the end of 2015 that our audience should know about?
CS: First off, being a cloud service means that we are liberated from a major release cycle, where every major release causes tons of hassle and updating frenzy for customer and partners. Instead, we roll out many incremental and subtle releases, often quickly delivering features based on our customers’ or prospects’ wishes.
But not to be too anticlimactic, we are currently focusing a lot on improving the editor experience, and will roll out major improvements in the next month. Also, are going to enhance the querying capabilities of our API, as well implement a much more sophisticated audit trail and permission system.
KI: Finally, if you had just three short sentences to sum up why an enterprising company should opt for Contentful over any other competitor, what would they be?
CS: Actually, the question is twofold: Why should I choose an API CMS is the first place? And if I know that an API CMS is the right thing for me, which one should i choose?
Focusing on the second question, amongst the existing API CMS on the market Contentful is by a large margin the most established and proven choice, with billions of API requests every month and mission-critical operations by some of the world's largest brands relying on Contentful.
Also, we put a lot of effort in developer support – from great docs to lots of SDKs and librarie, to example apps that you can use as a starting template to build your own app.
To find out more about <a href="https://www.contentful.com/" target="_blank">Contentful, visit their website</a>.

The People Behind the API: An Interview with Chris Schagen, CMO at Contentful

Cast your mind back to 2005. A life of a website was a humble one. Your audience would come to you, pull your content, or find you via search. That was all that was expected, and that was all that was delivered.
<a href="https://www.contentful.com/" target="_blank"><img src="https://cmscritic.com/ms-content/uploads/2023/08/mobile-phone-572865_1280548x0-is.jpg" /></a> Then, three massive trends appeared:
<ul>
<li>
The Emergence of Social: Facebook, Twitter, and other social media platforms pushed their way into standing between your website and your audience, by way of learning what your connections consumed and algorithmically pushing content to you.
</li>
<li>
The Rise of Mobile: Smartphone usage is massive, yet still growing. More people now shop, watch, read and communicate via mobile devices than ever before. YouTube, for example, reports that 50% of its consumption is done via mobile devices.
</li>
<li>
Evolving Content Experience: Ecosystem gatekeepers are slowly but surely integrating their algorithmic content experience.
</li>
</ul>
Thanks to these three trends, content demand has changed dramatically. Customers are no longer satisfied by just looking at content from their web browsers.
Today, the average web surfer wants their content delivered via the smart curation architectures of the big gatekeepers. Think Google Now, Apple News, and Facebook Instant articles.
<h2>Existing Publishing Models: The Problems &amp; The Potential</h2>
In light of these increasingly relevant trends, existing publishing models face some issues.
Publishers tend to lose control over how their content is presented across different devices and channels.
Another problem is considerably less control over advertising. This manifests as a small amount of control in the gatekeeper apps, and even less control in the browser, thanks to increasingly popular ad blocking softwares.
Finally, publishers face a diminished brand impact, as the smart aggregators will simply pick the best content, which is not necessarily the branded one.
As for the potential, it’s nothing short of vast. Big gatekeepers care a lot about great content and fast experiences. One driving factor for the introduction of Facebook instant articles was Facebook’s unhappiness with users leaving their app for the slower loading time of a mobile browser.
Further to that, there is scale. For example it’s perfectly logical to assume that Apple News will attract a larger audience than, say, Flipboard. As a result, the room for growth is now far more expansive.
<h2>Capitalizing on The Future</h2>
In order for brands to capitalize on the current and future trends (instead of being left behind), it is necessary to work with a content management system that:
<ul>
<li>
Enables brands to quickly capitalize on new platforms and devices.
</li>
<li>
Structures content in such a way that existing content can easily be repurposed and ported to new platforms and through new channels.
</li>
<li>
Unlocks the potential for next-to-instant experiences with ultra-short delivery latencies.
</li>
</ul>
<a href="https://www.contentful.com/" target="_blank">Contentful</a>, is surely ready for such a future, having been designed from the ground up for structured content in an API-first world.
This enterprise-grade platform, which is trusted by the likes of Nike and Red Bull, makes all content accessible via an API, so content can be taken, accessed and displayed anywhere – and in any fashion.
There’s no pre-defined templates to restrict content presentation, so developers’ hands are untied when it comes to designing websites and apps around existing content.
To find out more about Contentful, <a href="https://www.contentful.com/" target="_blank">visit their website</a>.
Also, stick around for more Contentful coverage throughout the week, as we explore the various benefits of this API-first CMS.

Beyond the Browser: How the Fabric is Changing

It’s time to kick off another featured week here on CMS Critic, and this time we’re joined by <a href="https://www.contentful.com/" target="_blank">Contentful</a>.
Contentful is a cloud-hosted content management system that works around a two-pillared philosophy: developer friendliness and isolated content management.
<a href="https://www.contentful.com/" target="_blank"><img src="https://cmscritic.com/ms-content/uploads/2023/08/contentful.png" /></a>
With customers like Nike, eBay and Red Bull, it’s safe to say that Contentful is a platform capable of handling all projects – from responsive websites to apps – no matter the size.
Let’s now take a look at what Contentful brings to the table as a CMS.
<h2>What is Contentful For</h2>
Contentful is all about getting content where you need it, no matter where you need it.
Here’s Contentful in their own words:
<blockquote>
“We believe that one CMS shouldn't attempt to please everyone. Whereas most CMS try to be omni-purpose and cover as much use cases as possible, Contentful focuses on several specific applications to truly excel in its realm.”
</blockquote>
Those specific applications that Contentful is suited for, include:
<ul>
<li>
Cross-platform publishing
</li>
<li>
Mobile content management backend
</li>
<li>
Integration with existing applications
</li>
<li>
Rich web experiences
</li>
</ul>
Some use cases include in-store touch screens for Nike, and the mobile backend for Krush, a mobile lifestyle app.
<h2>API-first, Not Browser-first</h2>
Contentful makes all content accessible via an API, so that developers can take, access, and display content anywhere – and in any fashion.
Multiple API keys enable granular access control, while content can be imported from other sources using either the API or custom scripts.
The powerful APIs of Contentful give developers a simpler way to load content into apps, websites, or even to build completely custom editing interfaces.
<h2>Pure content</h2>
As the name suggests, Contentful puts content before anything else. Traditionally, content management systems have catered to a page-centric model, using HTML-based templates. But by “[separating] the content from the presentation”, Contentful help their users to organize and structure their content more freely.
Instead of providing pre-defined templates, Contentful focuses on delivering the content, leaving the user to present it in any way they like.
In other words, Contentful delivers the content, and you design around it.
To find out more about <a href="https://www.contentful.com/" target="_blank">Contentful, visit their website</a>.
And of course, stay tuned for more Contentful coverage throughout the week, as we explore the various benefits of this enterprise-grade platform.

Contentful: The API-first Content Management System

WordPress, <a href="/wordpress-is-a-cms-whether-you-like-it-or-not/" target="_blank">the world's most popular CMS bar none</a>, has rolled out its latest update.
In keeping with WordPress' tradition of naming their updates after musicians, version 4.3 has been called “Billie”, after Billie Holiday.
Here's a video detailing all the latest WordPress features.
<iframe src="https://www.youtube.com/embed/WECBz7-MC3c?feature=oembed" frameborder="0" allow="accelerometer; autoplay; encrypted-media; gyroscope; picture-in-picture" allowfullscreen></iframe>
<h2>Customizer Menus, Icon Management &amp; Better Passwords</h2>
First up, WordPress users can now manage their menus directly from the Customizer interface.
<img src="https://cmscritic.com/ms-content/uploads/2023/08/menu-customizer727x0-is.png" /> It's now easy to build a menu, update it, and assign it, all while live-previewing in Customizer. The newly streamlined Customizer design provides a mobile-friendly and accessible interface.
The Customizer tool also now boasts a site icon manager.
<img src="https://cmscritic.com/ms-content/uploads/2023/08/site-icon-customizer727x0-is.png" /> This enables users to adjust icons for browser tabs, bookmark menus, and on the home screen of mobile devices. A nifty little branding feature.
And finally, passwords are now far more secure out of the box.
<img src="https://cmscritic.com/ms-content/uploads/2023/08/better-passwords727x0-is.png" /> When resetting a password, users will no longer receive passwords via email. Instead, they’ll get a password reset link. Furthermore, WordPress will automatically generate a secure password when new user are added.
To find out more about WordPress 4.3 Billie, <a href="https://wordpress.org/news/2015/08/billie/" target="_blank">check out the official blog announcement</a>.

WordPress 4.3 "Billie" Brings Improvements to Customizer, Passwords & More

Shopify - The global commerce platform

Build your business with Shopify to sell online, offline, and everywhere in between.

The global commerce platform

#ffffff

During my European tour this year, I headed to Karlsuhe, Germany to meet with the folks from 1&amp;1 Internet and get a tour of their <a href="http://www.1and1.com/?ac=OM.US.USj13K353625T7073a" rel="nofollow noopener noreferrer" target="_blank">hosting</a> facilities as well as have a sit down chat about their website builder, <a href="http://www.1and1.com/" rel="nofollow noopener noreferrer" target="_blank">MyWebsite</a>.
For those unfamiliar with MyWebsite, it's a website builder that comes preloaded with a large selection of premade pages and content for a ton of industries, allowing you to quickly make a website for a business such as a hair salon, realtor, etc with very minimal effort. It's quite impressive actually for the price.
Check out the interview to get a feel for how 1&amp;1 handles their customers and what their plans are for MyWebsite now and down the road:
<iframe src="https://www.youtube.com/embed/l54Bpzg2hYo?feature=oembed" frameborder="0" allow="accelerometer; autoplay; encrypted-media; gyroscope; picture-in-picture" allowfullscreen></iframe>
For more information about MyWebsite, visit 1&amp;1 on the web at: <a href="http://www.1and1.com/?ac=OM.US.USj13K353625T7073a" rel="nofollow noopener noreferrer" target="_blank">http://www.1and1.com/</a>

CMS Critic Interviews 1&1 Internet

Today, a modern website needs to offer a lot more than it needed to ten years ago, or even five for that matter.Consumers are no longer looking for a plain old “online business card”. They want to be impressed, persuaded and informed.But that’s not all. The modern web surfer demands a convenient and engaging experience when visiting a website. So, a successful website in today’s world needs to be dynamic.We’ve already taken a good look at <a target="_blank" href="https://www.cmscritic.com/a-look-at-1-1-internets-customer-centric-approach/">1&amp;1 Internet’s level of customer support</a>, their <a target="_blank" href="https://www.cmscritic.com/tackling-the-mobile-world-with-1-1-internet/">attitude to mobile</a>, and their <a target="_blank" href="https://www.cmscritic.com/1-1-internet-enterprise-customers-experts-on-hand/">expert management services</a>. But now it’s time to see how 1&amp;1 helps its customers build a truly modern website.<h2>Everything Handled: From eCommerce to Social Media</h2>By capitalizing on the many apps and features that <a target="_blank" href="http://www.1and1.com/?AC=OM.US.USj13K353625T7073a">1&amp;1 MyWebsite</a> offers, businesses can best position themselves in front of the mass market, and drive more profit.Here’s a summary of what 1&amp;1 customers can leverage to hone their web presence for the modern-day customer.Online Success CenterThe newest and perhaps the most exciting addition to the 1&amp;1 MyWebsite suite.1&amp;1 Internet’s Online Success Center is a simplified dashboard for businesses to boost their online presence with some basic search engine optimization.By focusing on basic information, online directories, and content optimization, businesses can improve their visibility on the Web and drive more traffic to their website.Web Apps1&amp;1 Internet’s Web Apps have become an integral element to business websites that make use of them.With the ability to integrate reputable, third-party applications directly into a website via drag-and-drop, businesses can enhance their online reputation and build convenience into their website.For example, restaurant owners will want to include OpenTable or ChowNow to enhance the capability and convenience of the site for their customers.MyShopAnother highly useful feature, particularly for online merchants, is <a target="_blank" href="http://blog.1and1.com/2015/01/06/11-myshop-for-mywebsite-everything-an-online-store-needs/?ac=OM.US.USj13K353625T7073a">MyShop</a>.Most retailers strive to deliver a reliable and strong eCommerce site to consumers. With the 1&amp;1 MyShop feature, they can create a detailed product catalogue within their website for customers while managing payment and delivery methods.Social Media CenterSocial media is more important today than ever before. Not only can it be a superb traffic source, but it’s also a communal hub for a brand and its customers to interact.In recognition of this, 1&amp;1 Internet serves up an impressive solution in the form of the Social Media Center. Consisting of its Social Page Manager and Social Share, the 1&amp;1 Social Media Center is included in the Plus and Pro MyWebsite packages allowing for owners to maintain a successful social strategy.Social Page Manager allows users to synchronize their website with Facebook to create consistent branding across both platforms. When an update is made to the website, the same change is automatically made to the Facebook page. While many businesses have existing Facebook pages, a common mistake is failing to keep it updated with fresh content.Additionally, 1&amp;1’s Social Share enables owners to create and maintain relationships on Facebook, Twitter and their blog through timely and ongoing communication. Posts, comments and tweets can all be made or scheduled via one, centralized dashboard and login.<h2>A One-Stop Shop</h2>Once again, 1&amp;1 produce a fairly astute set of tools in the face of modern, relevant and recurring problems faced in the world of website and online brand building.To find out more about <a target="_blank" href="http://www.1and1.com/?ac=OM.US.USj13K353625T7073a">1&amp;1 Internet as a web hosting solution, check out their website</a>.

1&1 Internet: An App & Feature Roundup

As mentioned in our premier featured article this week, <a href="http://www.1and1.com/?AC=OM.US.USj13K353625T7073a" rel="nofollow noopener noreferrer" target="_blank">1&amp;1 Internet</a> is a <a href="https://www.cmscritic.com/a-look-at-1-1-internets-customer-centric-approach/" rel="nofollow noopener noreferrer" target="_blank">friendly and approachable web hosting company</a>.
Although this bodes well with the growing community of first-time website builders, 1&amp;1 Internet is also no stranger in the enterprise market, nor to small- and medium-sized businesses looking to grow.
<a href="http://www.1and1.com/?AC=OM.US.USj13K353625T7073a" rel="nofollow noopener noreferrer" target="_blank"><img alt="sshot-9.png" src="https://lh4.googleusercontent.com/Z0ZG4YE-_OgOt2CkkZjzG1CJRtA0KmpUMNNUCju4XrJnNvc6GaSR1lyJ7-vXdSwsjNBWKB0bbtX9VlXHXzPQeVBiNuW7qFunmuSWj8QGMWC_i58-g_WCKrsGOdCa-4kTBLiCY68" /></a>
Now that we’ve taken a look at <a href="https://www.cmscritic.com/a-look-at-1-1-internets-customer-centric-approach/" rel="nofollow noopener noreferrer" target="_blank">1&amp;1 Internet's customer centric</a> &amp; <a href="https://www.cmscritic.com/tackling-the-mobile-world-with-1-1-internet/" rel="nofollow noopener noreferrer" target="_blank">mobile ready approach</a>, let’s take a look at how they handle businesses with more executive needs.
<h2>Maintained By Experts</h2>
Thanks to <a href="https://www.1and1.com/custom-made-website?ac=OM.US.USj13K353625T7073a">1&amp;1 MyWebsite by Experts</a>, businesses of all sizes can enjoy the benefits of a more hands-on approach from a team of dedicated experts.
That includes custom website design, regular updates, maintenance and general support.
1&amp;1 Internet offers go beyond just design too, handling content, social media linking, search engine optimization, and more.
Here’s a breakdown of what customers of 1&amp;1 MyWebsite by Experts can expect.
Meeting All Demands
1&amp;1 Web Experts use the company’s many years of experience (26 years internationally, to be exact) along with a complete suite of eBusiness tools to increase visibility, build traffic, encourage interaction, manage prospects and sell goods.
Consultation
Customers have access to regular phone consultations with 1&amp;1 design experts to ensure that key messages and visions are carried out.
By keeping in contact in such a way, businesses can be certain of ending up with a website that suits their customer’s needs, their needs and is in line with their vision.
Peace of Mind
With 1&amp;1 MyWebsite by Experts , business owners can rest assured that their website is functional and managed by a professional.
The team of web veterans handle all configurations, apply website adjustments on a daily basis and provide customers with support, motivation and advice.
In other words, 1&amp;1 MyWebsite by Experts is an end-to-end solution for businesses looking to grow their online presence with a solution that offers more than just standard web space.
Find out more about <a href="https://www.1and1.com/custom-made-website?ac=OM.US.USj13K353625T7073a">1&amp;1 MyWebsite by Experts</a>.
To find out more about <a href="http://www.1and1.com/?ac=OM.US.USj13K353625T7073a" rel="nofollow noopener noreferrer" target="_blank">1&amp;1 Internet as a web hosting solution, check out their website</a>.

1&1 Internet & Enterprise Customers: Experts On Hand

A responsive web presence is no longer a luxury feature. It’s an absolute must have.
As new devices and screens roll out year after year, Internet surfers no longer rely solely on their desktop machines. Thus, businesses need to be ready for visitors using laptops, tablets, smartphones, watches and even TVs, all at the same time.
Thankfully, <a href="http://www.1and1.com/?AC=OM.US.USj13K353625T7073a" target="_blank">1&amp;1 Internet</a> offers all the tools needed to help customers offer a web property that’s mobile optimized, for a mobile world.
<a href="http://www.1and1.com/?AC=OM.US.USj13K353625T7073a" target="_blank"><img alt="sshot-8.png" src="https://lh4.googleusercontent.com/dYnPiA1zK_faLxTaFUzEBY6QPdNWBgHLd5CE-GyP8RW_EUlxyrXuAnpeEQdDdgPEQf11jYoJMsNbPXJnGSL99F1wXXj3zXac9fdWxTE6mDmMb96Hgr4mKqwvovQCvpDrQFqt0d8" /></a>
Previously during this 1&amp;1 featured week, we’ve looked at the <a href="https://www.cmscritic.com/a-look-at-1-1-internets-customer-centric-approach/" target="_blank">web host’s customer support services</a>, and discussed <a href="https://www.cmscritic.com/1-1-hosting-not-just-web-space/" target="_blank">how 1&amp;1 endeavours to be more than just a website host for their customers</a>.
Now though, let’s shift our focus to their mobile toolkit.
<h2>Mobile Out of The Box</h2>
Having a mobile-ready website design right out of the box would be great, wouldn’t it? 1&amp;1 Internet thinks so too.
For those who leverage their <a href="http://www.1and1.com/website-builder?ac=OM.US.USj13K353625T7073a">1&amp;1 MyWebsite</a> or <a href="http://www.1and1.com/ecommerce-website?ac=OM.US.USj13K353625T7073a">1&amp;1 Online Store</a> products, a range of 100% mobile responsive designs are available right out of the box.
There’s no need for any technical knowledge, as each template is designed to adjust to different screen sizes (while maintaining its good looks), all by themselves.
Furthermore, even non-customers of 1&amp;1 can benefit, as <a href="http://www.1and1.com/ecommerce-website-design?AC=http://www.1and1.com/?AC=OM.US.USj13K353625T7073a">1&amp;1 Internet’s Mobile Website Builder</a> can help turn a PC-ready website into one optimized for mobile devices.
<h2>Website Management on the Move</h2>
Your customers are mobile, and so are you.
To help you stay on top of your website management tasks while on the go, 1&amp;1 Internet offers up an array of apps and solutions.
Blog App
First up, is the Blog App. As the name suggests, customers on-the-go can update and edit their MyWebsite blog directly from their phones with the 1&amp;1 MyWebsite Blog app. The app is available for both <a href="https://play.google.com/store/apps/details?id=com.oneandone.diy.blog">Android </a>and <a href="https://itunes.apple.com/us/app/1-1-mywebsite-blog/id930410198?mt=8">iOS</a>.
Whether you are at an industry conference, photoshoot, or meeting, this is the easiest and fastest way to publish new content and photos to your blog.
The Analytics App 
This app enables customers to analyze their most important website stats and data no matter where they are. Details can be viewed as a list or in chart form from custom time periods.Download it now from <a href="https://play.google.com/store/apps/details?id=com.oneandone.analytics">Google Play</a> or <a href="https://itunes.apple.com/us/app/1-1-insights/id568833432?mt=8">iTunes</a>.
The Storage App
Available with all <a href="http://www.1and1.com/?ac=OM.US.USj13K353625T7073a" target="_blank">1&amp;1 hosting</a> contracts, the Storage app gives customers access to all the data located in their online storage folders directly from their smartphone or tablet. This makes working on the go much more efficient. Check it out for <a href="https://play.google.com/store/apps/details?id=de.einsundeins.smartdrive">Android </a>and <a href="https://itunes.apple.com/us/app/1-1-online-storage/id429396710?mt=8">iOS</a>.
Tablet Editing
Last but not least, is tablet editing. 1&amp;1 MyWebsite users can enjoy editing their website content – including text, images and apps – through their Apple or Android powered tablets.
So, all in all, it’s safe to say that with 1&amp;1 Internet as back up, tackling today’s mobile world should be a breeze.
To find out more about <a href="http://www.1and1.com/?ac=OM.US.USj13K353625T7073a" target="_blank">1&amp;1 Internet as a web hosting solution, check out their website</a>.

Tackling The Mobile World with 1&1 Internet

The time you've all been waiting for is here. It's now time to <a href="https://www.cmscritic.com/cms-critic-awards/" target="_blank" rel="noopener noreferrer">submit your nomination</a> for your favorites in the fourth annual Critics' Choice CMS Awards!
We've got some newly revamped categories this year which I think fit better (every year we do our best to improve, I hope you agree with this year's changes).
If you are a vendor and wish to promote your product for a nomination, you can use this badge:

Categories for this year are:
<ul>
<li>Best Blogging Software</li>
<li>Best eCommerce Software for SMB</li>
<li>Best eCommerce Software for Enterprise</li>
<li>Best Marketing Automation Software</li>
<li>Best Intranet Software</li>
<li>Best Forum Software</li>
<li>Best Social Network Software</li>
<li>Best Wiki Software</li>
<li>Best Website Builder</li>
<li>Best Free CMS</li>
<li>Best Open Source CMS</li>
<li>Best New CMS</li>
<li>Best Document Management System</li>
<li>Best Enterprise Portal</li>
<li>Best Learning Management System</li>
<li>Best CMS for Communities</li>
<li>Best CMS for Designers</li>
<li>Best CMS for Developers</li>
<li>Best CMS for Marketers</li>
<li>Best CMS for Photographers</li>
<li>Best CMS for Publishers</li>
<li>Best CMS for Personal Websites</li>
<li>Best CMS for Small to Midsize Business</li>
<li>Best CMS for Enterprise</li>
</ul>
<a href="https://www.cmscritic.com/cms-critic-awards/" target="_blank" rel="noopener noreferrer">Get your nominations in today!</a>

Nominations are Open for the 2015 Critics' Choice CMS Awards

<a href="http://www.1and1.com/?ac=OM.US.USj13K353625T7073a" rel="nofollow noopener noreferrer" target="_blank">Web hosting</a> used to be a basic affair. You had the code, and your <a href="http://www.1and1.com/?ac=OM.US.USj13K353625T7073a" rel="nofollow noopener noreferrer" target="_blank">web host</a> had the space to store it for showing off online. That’s about as far as it went.
But today, a web <a href="http://www.1and1.com/?ac=OM.US.USj13K353625T7073a" rel="nofollow noopener noreferrer" target="_blank">host</a> shouldn’t be just a web host.
<a href="http://www.1and1.com/?AC=http://www.1and1.com/?AC=OM.US.USj13K353625T7073a" rel="nofollow noopener noreferrer" target="_blank"><img alt="sshot-11.png" src="https://lh4.googleusercontent.com/uVpKr5amZJS8IOQ6ZYAJhQK49jB6h8NPRte4OdG6y1r-eHYSGjo8_0tVBdNtq7lYkWY83m8uMZjnKRFf-VK8Ih_gSS6GMA7t6lvRyiicKoalSWoqXDUVIpFiIXkWXemt25dQ-TQ" /></a>
As the Internet continues to transform, spurring customers into demanding more quantity and better quality, it’s vital that your web host can provide the power and flexibility you need for what’s happening today, as well as for whatever new trend hits tomorrow.
Continuing our featured week on from yesterday’s look at <a href="http://www.1and1.com/?AC=http://www.1and1.com/?AC=OM.US.USj13K353625T7073a" rel="nofollow noopener noreferrer" target="_blank">1&amp;1 Internet’s</a> customer centric approach, let’s now delve into how the <a href="http://www.1and1.com/?ac=OM.US.USj13K353625T7073a" rel="nofollow noopener noreferrer" target="_blank">web hosting company</a> exceeds being just a place to hang your website.
<h2>Features You Can Grow With</h2>
To go with its promise of 99.9% uptime for all websites, 1&amp;1 Internet gives their users everything they need to build and grow their online presence.
Firstly, with WordPress being the most popular software on the web for building websites, 1&amp;1 Internet serves up specialized <a href="http://www.1and1.com/wordpress-blog-hosting?ac=OM.US.USj13K353625T7073a">WordPress Hosting</a> solutions.
<a href="http://www.1and1.com/?ac=OM.US.USj13K353625T7073a" rel="nofollow noopener noreferrer" target="_blank">The WordPress Hosting package</a> comes bundled with a setup plugin exclusive to 1&amp;1 customers, which simplifies installation and site configuration in just 3 steps. Plus, 1&amp;1 Internet recommends selected plugins based on the customer’s chosen industry.
1&amp;1 Internet also offers two avenues into web hosting, Safe Mode and Free Mode, catering to both new and experienced users.
Safe Mode is best suited for small and medium-sized businesses, providing security updates and regular maintenance by 1&amp;1. This method offers the convenience of a fully managed platform completely secured by 1&amp;1’s experienced team of technicians.
Free Mode, as the name suggests, gives the customer the freedom to customize their web hosting experience. For convenience, scalability or security purposes, customers can switch between the two modes at any time, quickly and easily.
<h2>Flexibility You Can Work With</h2>
On top of all those extra features above, 1&amp;1 Internet boasts enough flexibility to suit a range of project types.
<a href="http://www.1and1.com/server?AC=http://www.1and1.com/?AC=OM.US.USj13K353625T7073a">Thanks to 1&amp;1 Internet’s variety of server types</a>, complex solutions like Virtual Private Servers, Dedicated Servers, and Cloud Servers become simple for professionals to use.
Furthermore, with 1&amp;1 Internet’s geo-redundant solution, data is stored on two separate servers, geographically located in two different data centers.
Therefore, should something directly affect one data center or server, the hosted data and applications are automatically switched to the second server. This ensures that a business website is constantly operating with no downtime and is always accessible, even if something goes wrong or routine maintenance is necessary.
For businesses with international audiences, their web properties need to guarantee positive experiences for each and every visitor, no matter where they are located. To make that happen, 1&amp;1 hosting offers a content delivery network (CDN) for both dynamic and static content to ensure data is delivered optimally on all devices, anywhere in the world.
Plus, with over 70,000 servers currently in operation, 1&amp;1 Internet can be trusted to handle almost any project, whether it be large, small or gigantic.
To find out more about 1&amp;1 Internet as a web hosting solution, <a href="http://www.1and1.com/?AC=http://www.1and1.com/?AC=OM.US.USj13K353625T7073a">check out their website</a>.

1&1 Hosting: Not just Web Space

Best Video Experience

Give your audience the best video experience

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Sometimes, a company just seems approachable. Friendly, even. <a href="http://www.1and1.com/?AC=OM.US.USj13K353625T7073a" rel="nofollow noopener noreferrer" target="_blank">1&amp;1 Internet</a> is one such company.
It could be the branding, or the simple user interfaces, or perhaps even the company’s marketing efforts as a whole. Whatever it is, it’s working.
However, the true approachability of a company is either proven or exposed at one crucial point: customer support.
<a href="http://www.1and1.com/?AC=OM.US.USj13K353625T7073a" rel="nofollow noopener noreferrer" target="_blank"><img alt="sshot-6.png" src="https://lh5.googleusercontent.com/hTjjeDo1Shd8JyRrJqdNWV0Iyegc9vDGn137gvZ_RrkpOhmxwcH18GcQfuP_1Ilue8dF_4ATFuBuzFnqd54B2QxVeaTcFRVenHjkJ33x0xavIOurZ5NGnSe0-Hc5V2DOmM671kQ" /></a>
To kick off our featured week with <a href="http://www.1and1.com/?AC=OM.US.USj13K353625T7073a" rel="nofollow noopener noreferrer" target="_blank">1&amp;1 Internet</a>, we’re taking a look at their excellent level of customer support – an area of their business which they take very seriously.
<h2>24 Hour Expert Support</h2>
If you have already sampled a variety of website <a href="http://www.1and1.com/?AC=OM.US.USj13K353625T7073a" rel="nofollow noopener noreferrer" target="_blank">hosting</a> companies, you will likely know of the agony of customer support being “offline” when you’re facing a problem that’s proving hard to solve.
If you’re totally new to the world of <a href="http://www.1and1.com/?ac=OM.US.USj13K353625T7073a" rel="nofollow noopener noreferrer" target="_blank">web hosting</a>, then you’ll just have to take my word on it being a painfully frustrating time.
Your website needs to be up and running all the time, and if it isn’t an absent web <a href="http://www.1and1.com/?AC=OM.US.USj13K353625T7073a" rel="nofollow noopener noreferrer" target="_blank">host</a> simply isn’t good enough.
Here's where 1&amp;1’s customer focus comes in.
With 24-hour support, you can approach their support staff at any time of the day (or night), via phone or email.
The kicker, however, is that 1&amp;1 Internet doesn’t just give you access to support staff, they give you access to experts. Specializing in platforms like WordPress and Joomla, these members of their support team can help tackle your CMS problems faster.
<h2>Social Support</h2>
Sometimes you have more of a query than a problem.
For those less urgent matters, 1&amp;1 Internet’s support system offers a social dimension to get things straightened out in a more casual manner.
First and foremost, is the <a href="http://community.1and1.com/">1&amp;1 Community</a>. Here, useful articles and tips are distributed, with contributions coming from the 1&amp;1 community itself. There’s nothing like advice from people who are in the same digital boat.
Next, the <a href="http://blog.1and1.com">1&amp;1 Internet blog</a> is geared towards entrepreneurs looking to grow their business online, with 1&amp;1 Internet powering their web properties. Their blog posts typically serve up business tips, advice, trends, and news from industry experts.
And finally, the company has created a team dedicated towards handling inquiries via social media (Facebook, Twitter, Forums, etc). This Social Support team …
<h2>Center of Attention</h2>
With 24-hour support, a regularly updated blog and a community to reach out to at any time, 1&amp;1 Internet is designed to put you – the customer – at the center of attention.
And if you ever feel like you aren’t, 1&amp;1 even offers <a href="http://help.1and1.com/">a massive online knowledge base</a>, where a wide range of common support questions are answered in detail, with images and annotations.
It’s this customer centric attitude that makes 1&amp;1 Internet an excellent web <a href="http://www.1and1.com/?ac=OM.US.USj13K353625T7073a" rel="nofollow noopener noreferrer" target="_blank">hosting</a> solution, particularly for those new to website <a href="http://www.1and1.com/?ac=OM.US.USj13K353625T7073a" rel="nofollow noopener noreferrer" target="_blank">hosting</a>.
To find out more about 1&amp;1 Internet as a web hosting solution, <a href="http://www.1and1.com/?AC=OM.US.USj13K353625T7073a" rel="nofollow noopener noreferrer" target="_blank">check out their website</a>.

A Look at 1&1 Internet’s Customer Centric Approach

CMS Summit 25

Find out at CMS Connect 25, August 5 - 6 in Montreal, Canada. Seats are limited.

CMS. Content. AI. Where is it all headed?

Explore a wide range of informative articles, insights, and industry updates. Stay informed and ahead of the curve with our diverse collection of news and posts covering the latest trends and developments in the industry. Page - 102