Articles - Page 3

Agentic AI for Agencies in 2026

bmckeiver

Griddo DXP Powers University Websites and Digital Experiences with a PhD in Performance

matt-garrepy

<hr /> Umbraco is opening a new gift in this post-holiday season: a new office in Melbourne, Australia.This is just the latest in the open source CMS vendor’s global ambitions, beginning with the opening of a US office in Charlotte back in August of 2020. Since then, the company has expanded its regional hosting for <a target="_blank" rel="noopener noreferrer" href="https://umbraco.com/products/umbraco-cloud/">Umbraco Cloud</a> users in both Australia and Canada – and most recently established a UK office in September of 2025.This is another big move, demonstrating Umbraco’s confidence as it looks to grow across multiple markets in the Asia-Pacific region. To get the job done, the company has tapped <a target="_blank" rel="noopener noreferrer" href="https://www.linkedin.com/in/emmanueltissera/">Emmanuel Tissera</a> to create and lead a team of dedicated professionals tasked with supporting Umbraco’s partners and enterprise customers in Australia, New Zealand, and the APAC territory. <figure class="image image-style-align-center image_resized" style="width:37.85%"><img src="https://cmscritic.com/ms-content/uploads/2026/01/image-1767719899828.png" /></figure>Umbraco's Head of APAC Emmanuel Tissera. Source: Umbraco Tissera comes from solid Umbraco stock. As the previous Technical Director at <a target="_blank" rel="noopener noreferrer" href="https://www.luminary.com/about">Luminary</a>, the first of <a target="_blank" rel="noopener noreferrer" href="https://umbraco.com/partners/find-a-solution-partner/?skill=&amp;sector=&amp;country=australia&amp;level=platinum">three digital agencies in Australia</a> to achieve Umbraco Platinum Partner status, he led and grew a team of developers building digital experiences for enterprise clients. He was also instrumental in establishing Umbraco’s regional hosting in 2023 to provide data residency for Umbraco Cloud users in Australia and New Zealand.“I’m genuinely excited about taking on this new role, which is the culmination of fifteen years working with the Umbraco CMS on both the client and agency side,” Tissera said. As the company framed in its announcement, a growing number of APAC partners are building highly scalable digital experiences on the Umbraco CMS platform for a wide range of organizations with enterprise-grade requirements. This includes <a target="_blank" rel="noopener noreferrer" href="https://www.calicoagency.com.au/our-work/zoos-victoria/">Zoos Victoria</a> (which serves 2.25 million visitors a year), <a target="_blank" rel="noopener noreferrer" href="https://www.koben.com.au/projects/australia-for-unhcr">Australia for UNHCR</a>, and <a target="_blank" rel="noopener noreferrer" href="https://www.remade.org.au/">ReMade in Australia</a>. To provide partners with essential local support for RFPs, technical demos, and PoCs, Umbraco decided to open an office in Melbourne's central business district.According to <a target="_blank" rel="noopener noreferrer" href="https://www.linkedin.com/in/mats-persson-296a66/">CEO Mats Persson</a>, the addition of Tissera is a key part of the success quotient, providing seasoned leadership and broad industry expertise – all underscored by a strong Umbraco foundation.“We are thrilled to have someone with Emmanuel’s depth of technical expertise, business acumen, community involvement, and interpersonal skills to lead, grow, and strengthen the Umbraco APAC team,” Persson said. “He brings more than two decades’ experience of guiding strategy, implementing technology, and shaping solutions architecture for leading enterprises. Clients, colleagues and the community can be reassured that they are in safe hands.<h3 id="a-deep-heritage-of-cms-expertise">A deep heritage of CMS expertise</h3>As a member of Umbraco's Management team reporting directly to Persson, Tissera will lead the strategy and execution for growing the Umbraco footprint across the Asia-Pacific region, focusing on the development of high-value relationships with partners, clients, and the open-source community. Leveraging his breadth of hands-on experience – crystallized by earning Umbraco MVP status six years in a row – Tissera plans to demonstrate the power of Umbraco as a scalable, performant, and friendly CMS for businesses and developers in the region. During his decade-long tenure at Luminary, he built enterprise-scale websites for leading Australian brands, including Snooze, Metricon, and the Melbourne Airport. He also provided solutions architecture for Schneider Electric and Netwealth, and led discovery projects for the New South Wales Government and UNICEF.Tissera brings proven insight to this new role. For the last 23 years, he has worked as a software engineer, building experience across the market’s leading content management systems. From the client perspective, he has worked with a bevy of notable organizations, including Emirates in Dubai and the Australian Associated Press. Tissera’s success is built on a solid Umbraco foundation, and he credits the company for helping to unlock his personal journey into the development field. He continues to pay that forward as a highly regarded contributor to the open source community, organizing regular meetups with fellow Umbraco developers across the APAC region. “My Umbraco expertise helped me to land my first web developer role in Australia, and I’ve been organizing developer meetups for the past eight years,” Tissera said. “The opening of the Melbourne office demonstrates Umbraco HQ’s commitment to APAC. I’m proud to be leading and growing the team to provide boots on the ground for Umbraco partners, enterprise customers, and the wider Umbraco community in Australia, New Zealand, and the Asia-Pacific region.”<h3 id="the-verdict-">The verdict </h3>Umbraco is opening 2026 with a strong commitment to its global strategy, building methodically and mindfully. By tapping a proven talent with Tissera, the company is leaning on a local expert with a worldwide reputation – someone who can help frame the benefits of the open source platform and its roadmap as it edges further into AI, orchestration, MCP, and other initiatives. There’s wind in Umbraco’s sails, and for good reason. In my <a target="_blank" rel="noopener noreferrer" href="https://cmscritic.com/the-right-person-to-lead-umbraco-appoints-mats-persson-as-ceo-reflecting-growth-ahead">previous conversations</a> with Persson – including a <a target="_blank" rel="noopener noreferrer" href="https://www.youtube.com/watch?v=r3EYipUWEPc&amp;t=102s">recent webinar we co-hosted</a> on the future of composability – the company is harnessing its differentiated value to enable enterprises with a complete ecosystem of capabilities. Much of the innovation and traction is coming from its highly engaged community of more than 250,000 open-source contributors and an international network of digital agency partners, with trust being reinforced by the Umbraco commercial organization – which ensures the platform remains supported, updated, and resilient.As 2026 blossoms, agentic AI will undoubtedly be a critical requirement for enterprises. But it must demonstrate value. Umbraco’s roadmap continues to drive innovation in key areas, and its open source posture gives it a unique angle when it comes to customization and experimentation. Further, as digital sovereignty becomes a more central topic for organizations, having options for localized cloud hosting provides an added dimension of confidence and trust. These are all points in its value equation. Umbraco has always been smart, patient, and intentional with its strategy, and this latest expansion demonstrates an intelligent focus on reinforcing support for people and partnerships – which is always the best place to activate growth. <hr /><h3 id="upcoming-events">Upcoming Events</h3> <img style="width:31.44%" src="https://cmscritic.com/ms-content/uploads/2025/08/cms-kickoff-2026-logo.png" alt="" /><h4 id="cms-kickoff-2026"><a target="_blank" rel="noopener noreferrer" href="https://www.boye-co.com/conferences/cmskickoff26">CMS Kickoff 2026</a></h4>January 13-14, 2026 – St. Petersburg, FLMeet industry leaders at our fourth annual CMS Kickoff – the industry's premier global CMS event. Similar to a traditional kickoff, we reflect on recent trends and share stories from the frontlines. Additionally, we will delve into the current happenings and shed light on the future. Prepare for an unparalleled in-person CMS conference experience that will equip you to move things forward. This is an exclusive event – space is limited, <a target="_blank" rel="noopener noreferrer" href="https://www.boye-co.com/conferences/cmskickoff26">so secure your tickets today.</a> <img style="width:30.13%" src="https://cmscritic.com/ms-content/uploads/2025/12/image-1765546475634.png" /><h4 id="umbraco-codegarden-2026"><a target="_blank" rel="noopener noreferrer" href="https://codegarden.umbraco.com/">Umbraco Codegarden 2026</a></h4>June 10–11, 2026 – Copenhagen, DKJoin us in Copenhagen (or online) for the biggest Umbraco conference in the world – two full days of learning, genuine conversations, and the kind of inspiration that brings business leaders, developers, and digital creators together. Codegarden 2026 is packed with both business and tech content, from deep-dive workshops and advanced sessions to real-world case studies and strategy talks. You’ll leave with ideas, strategies, and knowledge you can put into practice immediately. <a target="_blank" rel="noopener noreferrer" href="https://codegarden.umbraco.com/">Book your tickets today.</a>

Umbraco Accelerates Global Growth with New Melbourne Office, Appoints Emmanuel Tissera Head of APAC

In 2025, it wasn’t just AI that made CMS shine. It was love, actually

<hr /> <a target="_blank" rel="noopener noreferrer" href="https://en.wikipedia.org/wiki/One_Battle_After_Another">One Battle After Another</a> is already garnering buzz as an Oscar contender. But there’s another battle brewing for the top spots in the <a target="_blank" rel="noopener noreferrer" href="https://cmscritic.com/cms-critic-awards">14th Annual CMS Critic Awards</a> – and you get to nominate the contenders!As usual, we’re not the Academy. During this contest, we put you in the judge’s seat, so you can tell us what CMS and related tools really blew your mind in 2025.Keep scrolling for more background and the house rules, but here's how it works in a nutshell: Make your nominations at <a target="_blank" rel="noopener noreferrer" href="https://cmscritic.com/nominate">www.cmscritic.com/nominate.</a> We take the top five contenders across a range of categories, open that up to general voting, and announce the victors in late February.DiCaprio might steal the show on screen, but he doesn’t hold a candle to agentic workflows. Content is the real star of this action flick, and the CMS Critic Awards are an opportunity for you to sing the praises of the platforms that power your digital experiences.<h3 id="celebrating-the-content-community">Celebrating the content community</h3>If you’re not familiar, the CMS Critic Awards are an institution in the content management and digital experience industries. It unites rabid fans across the globe to rally around the tools they love – no small feat in today’s fleeting technology landscape. With well-established enterprise vendors and a plethora of open source platforms, CMS enjoys some of the most loyal user communities in the tech pantheon. That’s why we’ve had such incredible participation over the past 13 years, making ours one of the longest-running awards programs in our industry (you can check out<a target="_blank" rel="noopener noreferrer" href="https://cmscritic.com/cms-critic-awards"> all the previous winners here</a>).While CMS is our North Star, we also make space for the expanded ecosystem of products. Over the last decade, we've seen the rapid rise of digital experience technologies, from pure-play to fully integrated. To that end, we include categories for e-commerce, digital asset management, and even product information management. If it's a system that manages content, we want to celebrate it.In a world where using technology can feel like fighting one battle after another, the CMS Critic Awards is proof that loyalty still lives – and people make all the difference.<h3 id="2025:-the-agents-cometh…">2025: The agents cometh…</h3>…and they’re still coming. Without a doubt, this was the year when AI shifted to an agentic gear, with nearly every CMS, DXP, and adjacent platform touting its advancements with agents (and in some cases, “super agents”). It was a rapid-fire news cycle infused with innovative announcements – and we covered some of the biggest shifts throughout the year.We traversed the world in 2025, from San Francisco to Hamburg, connecting with communities and following the rattle and hum of the content world. With hundreds of articles published over the last 12 months, there’s too much to cover – but here are a few highlights:<ul><li>Platforms made big moves this year, from <a target="_blank" rel="noopener noreferrer" href="https://cmscritic.com/">Contentstack’s acquisition of Lytics</a> to <a target="_blank" rel="noopener noreferrer" href="https://cmscritic.com/seasons-of-love-sitecore-symposium-2025-sings-putting-ai-and-marketers-in-the-spotlight">Sitecore’s launch of its new Sitecore AI.</a> We attended both conferences, reporting from the ground with exclusive interviews. </li><li>At every event – from <a target="_blank" rel="noopener noreferrer" href="https://cmscritic.com/joy-to-the-content-world-storyblok-brings-ai-innovation-and-human-connection-to-joyconf-2025">Storyblok’s inaugural JoyConf</a> to the <a target="_blank" rel="noopener noreferrer" href="https://cmscritic.com/the-deep-dish-on-composable-6-tasty-takeaways-from-the-mach-alliances-2025-conference">MACH Alliance’s “The Composable Conference” </a>– agentic AI was a constant undercurrent, manifesting in a wide range of applications, use cases, features, and partnerships. </li><li>Analyst grids were rife with change as enterprise vendors like <a target="_blank" rel="noopener noreferrer" href="https://cmscritic.com/optimizely-opal-fuels-marketers-with-powerful-ai-agents-via-googles-gemini-enterprise">Optimizely made headlines</a> with AI advancements and GEO-ready CMS capabilities. <a target="_blank" rel="noopener noreferrer" href="https://cmscritic.com/rush-to-geo-adobe-to-acquire-semrush-for-19b-to-enhance-ai-search">Adobe’s acquisition of SEO darling Semrush</a> was big news, Progress shook things up with its new <a target="_blank" rel="noopener noreferrer" href="https://cmscritic.com/progress-powers-its-vision-for-generative-cms-with-agentic-rag-and-a-legacy-of-innovation">Progress Agentic RAG offering</a>, and <a target="_blank" rel="noopener noreferrer" href="https://cmscritic.com/fight-the-cognitive-overload-brightspot-lights-the-way-to-productivity-with-its-evolutionary-cms-release">Brightspot launched</a> a game-changing release of its CMS.</li><li>Meanwhile, headless CMS players continued to drive innovation, from <a target="_blank" rel="noopener noreferrer" href="https://cmscritic.com/the-headless-holodeck-joel-varty-of-agility-cms-on-warp-speed-demos-ai-and-the-next-generation-of-cms">Agility</a> to <a target="_blank" rel="noopener noreferrer" href="https://cmscritic.com/agentic-cms-why-kontentais-vision-for-the-future-of-content-management-is-inspiring">Kontent.ai</a> to <a target="_blank" rel="noopener noreferrer" href="https://cmscritic.com/hygraph-studio-sets-sail-with-increased-content-velocity-and-new-asset-management-capabilities">Hygraph</a>, leveraging their native composability to accelerate new AI and agentic capabilities and a host of dynamite enhancements.</li><li>Open source was also a big part of the conversation. In the wake of last year’s <a target="_blank" rel="noopener noreferrer" href="https://cmscritic.com/wp-engine-wins-an-injunction-against-automattic-is-the-wordpress-scorched-earth-campaign-over">“WordPress Debacle,”</a> we broke the news about the new <a target="_blank" rel="noopener noreferrer" href="https://cmscritic.com/alls-fair-in-love-and-war-new-fair-package-manager-aims-to-bring-peace-to-the-wordpress-ecosystem">FAIR Package introduced at Alt Ctrl Org,</a> helping to shape a healing path forward. During our coverage of <a target="_blank" rel="noopener noreferrer" href="https://cmscritic.com/sowing-the-seeds-of-love-umbracos-codegarden-2025-celebrates-20-years-of-community-and-innovation">Umbraco’s Codegarden event,</a> we saw notable traction in areas like orchestration, MCP, and more. And we were honored to help judge <a target="_blank" rel="noopener noreferrer" href="https://t3con.typo3.com/awards">the TYPO3 Awards,</a> which featured some inspiring and ambitious entries.    </li><li>Along with our coverage of pure play DAM platforms like <a target="_blank" rel="noopener noreferrer" href="https://cmscritic.com/products/cloudinary">Cloudinary</a>, customer data was on our radar. From <a target="_blank" rel="noopener noreferrer" href="https://cmscritic.com/hightouch-launches-high-performance-agents-to-help-marketers-move-10x-faster">Hightouch</a> to <a target="_blank" rel="noopener noreferrer" href="https://cmscritic.com/treasure-data-brings-ai-marketing-cloud-and-super-agent-capabilities-to-aws-marketplace">Treasure Data</a>, we saw incredible use cases for AI and evolving roadmaps for agents at scale. More to come on that in 2026. </li><li>We featured lots of great research on a range of topics, from <a target="_blank" rel="noopener noreferrer" href="https://cmscritic.com/agentic-panic-new-study-finds-ai-agents-in-production-face-infrastructure-and-reliability-challenges">agent system performance</a> to <a target="_blank" rel="noopener noreferrer" href="https://cmscritic.com/put-on-a-happy-cms-face-storybloks-facial-coding-experiment-reveals-how-ai-is-sparking-joy">facial coding experiments.</a> We also tracked some innovative new tools in areas like <a target="_blank" rel="noopener noreferrer" href="https://cmscritic.com/one-ux-to-rule-them-all-auxia-powers-customer-journeys-with-ai-agents-in-new-unified-experience">customer journey orchestration</a> while continuing to <a target="_blank" rel="noopener noreferrer" href="https://cmscritic.com/the-complete-wordpress-accessibility-checklist-for-2026">shine a light on accessibility</a> and more exotic topics like <a target="_blank" rel="noopener noreferrer" href="https://cmscritic.com/what-i-mean-to-say-a-practitioner-perspective-on-ai-semantics-and-content-evolution">semantics and content evolution.</a>  </li></ul>Much like last year, traditional category lines are blurring, and new monikers are entering the lexicon. Platforms now offer a wide range of tools and capabilities, particularly in the case of DXPs. But we're focusing on clear, well-established lanes – and as always, if you feel a single vendor can live in more than one category, it’s your choice to nominate it. <h3 id="be-kind-–-your-mother-might-be-watching">Be kind – your mother might be watching</h3>The CMS Critic Awards are intended to be fun and friendly. But they do, at times, get a little intense. Every year, we receive thousands of ballots. Users come together like wolfpacks, championing the platforms they love. We also intercept a number of, shall we say, “passionate” pleas, demanding to know why certain platforms were in a specific category, or why their tool wasn’t in the running. As always, we try to operate in a space of respect and integrity. Obviously, if a platform isn’t truly open source, it won’t be considered for “Best Open Source CMS.” But now more than ever, we're blurring the proverbial lines – and let’s face it, the analysts are also compounding the problem. So, our editorial team endeavors to stay out of the nominating process. As a reminder, we only take the top five in each category by nomination count, so anything below that won’t be featured in the final voting in February.To the victors go the spoils! Winners receive official badging, shout-outs on social media, and one month of upgraded status in our highly-trafficked <a target="_blank" rel="noopener noreferrer" href="https://cmscritic.com/products">Product Directory.</a> <h3 id="how-to-make-your-nominations-">How to make your nominations </h3>The good news is that it’s easy – and fun. Here’s how you can participate:<ul><li>Visit <a target="_blank" rel="noopener noreferrer" href="http://www.cmscritic.com/nominate">www.cmscritic.com/nominate</a></li><li>Fill out the required fields and enter the names of your nominees in each category. You don't have to include a nomination for every category – only complete the fields that you care about, and your ballot will be counted. Remember that you can nominate the same vendor in multiple categories.</li><li>Once completed, click the “Submit” button at the bottom of the form. </li><li>You can only nominate once, and companies or brands that offer incentives of any kind will be disqualified.</li><li>Spread the word! Remember to share and encourage others to participate, especially across your social channels.</li><li>Nominations close on January 25, 2026, so get out there and rally your communities! Once we tabulate the results, we’ll announce the top five for general voting in early February via email and social. </li></ul>We might call this a battle, but it’s really a lovefest for CMS – and you call the shots. So make your nominations today! <hr /><h3 id="upcoming-events">Upcoming Events</h3> <img style="width:31.44%" src="https://cmscritic.com/ms-content/uploads/2025/08/cms-kickoff-2026-logo.png" alt="" /><h4 id="cms-kickoff-2026"><a target="_blank" rel="noopener noreferrer" href="https://www.boye-co.com/conferences/cmskickoff26">CMS Kickoff 2026</a></h4>January 13-14, 2026 – St. Petersburg, FLMeet industry leaders at our fourth annual CMS Kickoff – the industry's premier global CMS event. Similar to a traditional kickoff, we reflect on recent trends and share stories from the frontlines. Additionally, we will delve into the current happenings and shed light on the future. Prepare for an unparalleled in-person CMS conference experience that will equip you to move things forward. This is an exclusive event – space is limited, <a target="_blank" rel="noopener noreferrer" href="https://www.boye-co.com/conferences/cmskickoff26">so secure your tickets today.</a> <img style="width:30.13%" src="https://cmscritic.com/ms-content/uploads/2025/12/image-1765546475634.png" /><h4 id="umbraco-codegarden-2026"><a target="_blank" rel="noopener noreferrer" href="https://codegarden.umbraco.com/">Umbraco Codegarden 2026</a></h4>June 10–11, 2026 – Copenhagen, DKJoin us in Copenhagen (or online) for the biggest Umbraco conference in the world – two full days of learning, genuine conversations, and the kind of inspiration that brings business leaders, developers, and digital creators together. Codegarden 2026 is packed with both business and tech content, from deep-dive workshops and advanced sessions to real-world case studies and strategy talks. You’ll leave with ideas, strategies, and knowledge you can put into practice immediately. <a target="_blank" rel="noopener noreferrer" href="https://codegarden.umbraco.com/">Book your tickets today.</a>

The ‘Battle Royale’ Begins: Nominations are OPEN for the 14th Annual CMS Critic Awards!

cms-critic-staff

Key Trends for 2026: What’s Ahead for Content Management, CX, and AI with CoreMedia’s Sören Stamer

Step into the AI ‘Time MACHine’: Jason Cottrell of MACH Alliance on what’s ahead in 2026

CMS Summit 26

Find out at CMS Summit 26, May 12 - 13 in Frankfurt, Germany

What's ahead for CMS in the agentic era?

#ffffff

What is a CMS in 2026? Mark Demeny on AI, Content Supply Chains, and the Future of Content Management

Brightspot Illuminates the Future of CMS with Human-Controlled, AI-Powered Storytelling 

Agentic panic? New study finds AI agents in production face infrastructure and reliability challenges 

Kentico Achieves Big Milestones in 2025, Citing AI Innovation and Xperience by Kentico as Key Drivers

<hr /> <ul><li>Storyblok surveyed 200 senior IT and procurement professionals regarding their AI strategies</li><li>90% of businesses plan to increase their AI investment in 2026</li><li>61% cited data privacy and regulatory concerns as the biggest challenges to successful AI adoption</li><li>91% indicated that AI will improve content management within their organization</li><li>Only 23% have fully integrated GEO-related strategies</li></ul> It’s true: bad news sells. And when it comes to AI, the negative vibes can be particularly potent. Look no further than the often-referenced MIT report that cites a whopping <a href="But%20the%20lesson%20isn’t%20that%20GenAI%20is%20broken.%20It’s%20that%20companies%20are%20trying%20to%20erase%20the%20very%20drag%20that%20creates%20value.">95% of GenAI pilots at companies are failing.</a>Of course, it’s all about context. And if you read more deeply into the research, the MIT study suggests that it’s not AI that’s broken – it’s that businesses and stakeholders are trying to avoid the essential “drag” that creates value. They’re relying on generic, brittle tools that aren’t designed with memory or learning loops.There’s also been <a target="_blank" rel="noopener noreferrer" href="https://www.newyorker.com/culture/open-questions/is-ai-actually-a-bubble">talk of an “AI bubble”</a> that continues to permeate the zeitgeist. Based on past tech cycles, it’s not out of step to forecast an epic “burst” given the billions poured into the sector since 2022. We’re subjected to a regular dose of fear-mongering around this topic, but there's evidence that some of the <a target="_blank" rel="noopener noreferrer" href="https://fortune.com/2025/09/03/what-previous-ai-winters-can-tell-investors-and-executives-about-what-might-be-coming-next-for-ai/">M&amp;A moats could be drying up.</a>Before you start chanting about the coming AI winter – buoyed by the notion that just 5% of GenAI pilots are yielding tangible results – many businesses still seem bullish about AI. That’s the sentiment reflected in new research from <a target="_blank" rel="noopener noreferrer" href="https://www.storyblok.com/">Storyblok</a>, which analyzed the field through the lens of content management. Recently, the CMS vendor surveyed 200 professionals at large-scale enterprises, targeting IT and procurement roles responsible for AI decision-making. The research focused on their 2026 planning, the hurdles faced in successfully adopting these technologies, their views on the major benefits of AI, and how it’s affecting their content management strategies. <figure class="image image-style-align-center image_resized" style="width:28.6%"><img src="https://cmscritic.com/ms-content/uploads/2025/12/dominik-angerer.jpg" alt="Dominik Angerer headshot" /></figure>Storyblok CEO and Co-founder, Dominik Angerer Storyblok uncovered several notable nuggets from the survey, chiefly surrounding budgets and spending. According to <a target="_blank" rel="noopener noreferrer" href="https://www.linkedin.com/in/dominikangerer/">Dominik Angerer,</a> CEO and Co-Founder of Storyblok, companies seem poised to dedicate more funding to their AI initiatives despite any prognostications about an AI bubble bursting. “Our research paints an overwhelmingly positive business view of AI adoption as we look ahead to 2026,” he said. “Budgets look set to continue to grow robustly, and we have seen a significant increase in the number of businesses that say their adoption of AI is mature or fully integrated. There is also growing confidence that AI can and will deliver great ROI."I certainly noted this abundance of enthusiasm at <a target="_blank" rel="noopener noreferrer" href="https://cmscritic.com/joy-to-the-content-world-storyblok-brings-ai-innovation-and-human-connection-to-joyconf-2025">Storyblok's JoyConf event</a> back in October, and the company is building momentum as it introduces more AI features and capabilities in this burgeoning field of AI-enhanced content management. Here are some highlights from the report that are putting wind in its sails. <h3 id="content-management-leads-the-pack-for-genai-impact">Content management leads the pack for GenAI impact</h3>Bullish is the word, and businesses seem prepared to put their money where their mouths are, with the majority leaning into more activity than the previous year.When asked about their AI investment plans for 2026, 57% said they expected it to “significantly increase,” 33% cited a “slight increase,” and 9% believed budgets would remain flat. Only 2% said they expected a reduction in their AI budget. But that’s predicting what’s ahead. For many, the optimistic forecast is built on previously successful outcomes or positive signals coming from existing pilots. For example, respondents said they have seen significant benefits from implementing AI technology, with 54% noting “operational efficiency gains” as the biggest ROI. This was followed by 48% citing a “faster time to value,” 43% noting “enhanced employee productivity,” and 41% stating “streamlined decision making” was the big benefit.Within the pantheon of targeted business applications, content management was cited as one of the top functions that generative AI would impact, with 91% saying it would improve this function within their organization. This makes sense given the strong adoption of AI across CMS tooling and workflows, presenting businesses with proven product features and solutions that already utilize AI to power workflows, drive personalization, orchestrate agents, and other AI-enabled capabilities that are fast becoming requirements of modern content management strategies. “Content management is one of the areas where there seems to be near-complete consensus on the transformational impact of AI,” Dominik said. <h3 id="geo-adoption-is-still-lagging">GEO adoption is still lagging</h3>As consumers shift their search behavior towards answer engines like <a target="_blank" rel="noopener noreferrer" href="https://chatgpt.com/">ChatGPT</a> or <a target="_blank" rel="noopener noreferrer" href="https://search.google/ways-to-search/ai-mode/">Google’s AI Mode,</a> the harsh realities of decaying website traffic and <a target="_blank" rel="noopener noreferrer" href="https://searchengineland.com/zero-click-searches-up-organic-clicks-down-456660">“zero-click searches”</a> are settling in. How bad is it? <a target="_blank" rel="noopener noreferrer" href="https://searchengineland.com/search-engine-traffic-2026-prediction-437650">Gartner predicts</a> that by next year, traditional search engine volume will drop by a breathtaking 25%, with search marketing losing its share to AI chatbots and other virtual agents.To combat this phenomenon, brands are building beyond their current SEO strategies and embracing <a target="_blank" rel="noopener noreferrer" href="https://en.wikipedia.org/wiki/Generative_engine_optimization">Generative Engine Optimization, or GEO</a> – the practice of adapting digital content and online presence management to improve visibility in results produced by <a target="_blank" rel="noopener noreferrer" href="https://en.wikipedia.org/wiki/Generative_artificial_intelligence">generative artificial intelligence</a>. While GEO strategies present a real opportunity for addressing these realities, businesses are still behind. Acccording to Storyblok’s research, 41% had either not started or were in the early stages of adopting GEO, with only 23% saying they had a full strategy implemented. “With less than a quarter of businesses saying they have adapted to these changes,” Dominik codified, “it’s clear there’s a lot of work to be done to ensure businesses can regain confidence in their content.”Without a robust GEO strategy, businesses will struggle to fully optimize their content strategy in an AI-first world of consumer search habits. Clearly, organizations are lagging in this category, but there’s a growing awareness – and a compelling rationale – for getting on board quickly. <h3 id="security-and-data-privacy-are-top-concerns">Security and data privacy are top concerns</h3>AI might be the shining city on the hill, but it’s vulnerable – and that truth is being proven out on a regular basis. Along with performance-based risks relative to guardrails and policy issues, bad actors are exploiting flaws in frameworks and leveraging prompt injections to break walled gardens and elicit brand-damaging behavior. This can range from minor headaches to major security breaches.We’ve also reached a major inflection point in cybersecurity, where AI models have become powerful tools for safeguarding data privacy, but also for conducting state-sponsored attacks. In September, agentic capabilities were <a target="_blank" rel="noopener noreferrer" href="https://www.anthropic.com/news/disrupting-AI-espionage">used to manipulate Claude Code</a> and infiltrate global targets that included tech companies and financial firms.As such, it’s not surprising to learn that safety was the central concern for respondents in Storyblok’s survey. On a granular level, 61% cited data privacy and regulatory concerns as the biggest challenge in adopting or scaling AI solutions. This was followed by security risks at 58%, and legacy system restrictions at 43%.These hurdles were also reflected in how IT and procurement professionals felt AI adoption could become more successful. 62% said data governance and quality assurance needed to be improved. Meanwhile, 54% wanted better integration with existing systems, and 42% cited increased “vendor transparency.”Notably, only 12% of respondents mentioned “cost-effective pricing” as an area for improvement. This might further underscore that businesses aren’t yet concerned about the cost of AI – or letting the overall price tag stymie their progress.Security is a moving target. As Dominik also noted, despite positive traction, concerns regarding governance and regulatory compliance are likely to grow – and may inhibit AI adoption over the short and medium term. “However,” he said, “it is good news that the professionals in charge of AI procurement have these concerns top of mind.”<h3 id="why-it-matters">Why it matters</h3>As we roll into 2026, Storyblok’s survey provides a glimpse of AI sentiment – and, perhaps, a hopeful one. There are no crystal balls (or at least no reliable ones), and AI’s path has been difficult to gauge on both the foundational and emotional scale. Given the astounding growth and tumultuous rollercoaster of economic and legislative policy headwinds, the last year has proven just how unpredictable things can be.What’s encouraging is to see where the opportunities are for content management, and how stakeholders view it as an area for continued impact. With its intrinsic connection to search, this should light a fire under vendors and agencies to further augment their value and practices regarding GEO, which, based on the data, is not a fully-adopted strategy.Security should be foremost on everyone’s mind. As we rush to drive new AI-powered products and experiences to market, we could potentially expand the surface area for vulnerabilities. Like APIs, this also applies to the fabric of third-party solutions used to compose solutions. The latest example of this came just a few weeks ago, when a <a target="_blank" rel="noopener noreferrer" href="https://openai.com/index/mixpanel-incident/">security incident</a> occurred with <a target="_blank" rel="noopener noreferrer" href="https://openai.com/">OpenAI</a> and <a target="_blank" rel="noopener noreferrer" href="https://mixpanel.com/home/">Mixpanel</a>, a data analytics provider. <a target="_blank" rel="noopener noreferrer" href="https://www.globaldata.com/store/report/agentic-ai-market-analysis/">According to GlobalData,</a> we've now entered the hyper-growth stage of agentic AI. That means everything is accelerating, and that includes the propensity for problems. As the earlier MIT report indicated, friction is a necessary component for assuring the performance of AI – and the same holds true for data privacy and governance. This is not a time to rely on generic, unproven tools; we need performant, well-maintained solutions from trusted sources. This is where vendors like Storyblok are positioning themselves not just as AI-powered platforms – but AI partners in success. <hr /><h4 style="text-align:center" id="looking-for-more-guidance-on-storyblok?-talk-to-an-expert.">Looking for more guidance on Storyblok? <a target="_blank" rel="noopener noreferrer" href="https://cmscritic.com/contact">Talk to an expert.</a></h4><hr /> <h3 id="upcoming-events">Upcoming Events</h3> <img style="width:31.44%" src="https://cmscritic.com/ms-content/uploads/2025/08/cms-kickoff-2026-logo.png" alt="" /><h4 id="cms-kickoff-2026"><a target="_blank" rel="noopener noreferrer" href="https://www.boye-co.com/conferences/cmskickoff26">CMS Kickoff 2026</a></h4>January 13-14, 2026 – St. Petersburg, FLMeet industry leaders at our fourth annual CMS Kickoff – the industry's premier global CMS event. Similar to a traditional kickoff, we reflect on recent trends and share stories from the frontlines. Additionally, we will delve into the current happenings and shed light on the future. Prepare for an unparalleled in-person CMS conference experience that will equip you to move things forward. This is an exclusive event – space is limited, <a target="_blank" rel="noopener noreferrer" href="https://www.boye-co.com/conferences/cmskickoff26">so secure your tickets today.</a> <img style="width:30.13%" src="https://cmscritic.com/ms-content/uploads/2025/12/image-1765546475634.png" /><h4 id="umbraco-codegarden-2026"><a target="_blank" rel="noopener noreferrer" href="https://codegarden.umbraco.com/">Umbraco Codegarden 2026</a></h4>June 10–11, 2026 – Copenhagen, DKJoin us in Copenhagen (or online) for the biggest Umbraco conference in the world – two full days of learning, genuine conversations, and the kind of inspiration that brings business leaders, developers, and digital creators together. Codegarden 2026 is packed with both business and tech content, from deep-dive workshops and advanced sessions to real-world case studies and strategy talks. You’ll leave with ideas, strategies, and knowledge you can put into practice immediately. <a target="_blank" rel="noopener noreferrer" href="https://codegarden.umbraco.com/">Book your tickets today.</a>

Are businesses bullish on AI in 2026? New research says yes, but security is a top concern

<hr /> The content experience platform category is a bit of a conundrum. While not a CMS, there are certainly content management systems that lay claim to being a “CXP” – which is also an acronym synonymous with “customer experience platform.” That, too, is a horse of a different color.There are also DXPs, which are markedly different beasts. And just like that, you begin to see the problem: between the acronyms and abject confusion, this region of the contentsphere still struggles from a lack of clarity. Even though <a target="_blank" rel="noopener noreferrer" href="https://aragonresearch.com/the-rise-of-content-experience-platforms/">Aragon Research</a> put its stamp on the silo way back in 2021, the idea of a content experience platform has been around for quite some time, and appropriated in different ways. But forget about the category. What’s really important isn’t what a product is, but what it can do for its customers. If there’s been one consistent thread with vendors in this content experience arena, it’s the focus on serving dynamic content and personalizing it with speed and efficiency. That said, there are lots of digital touch points, and lots of content living in different places like CMSes, DAMs, PIMs, and more. With all this siloed stuff, marketers are struggling with brand management, making it a challenge to be fast, nimble, and responsive when creating personalized experiences using all of these disparate assets. This is where <a target="_blank" rel="noopener noreferrer" href="https://www.smint.io/">Smint.io</a> has established itself as a sort of “portal powerhouse” in the content experience pantheon. The Linz, Austria-based vendor is doing some novel work to help brands and marketing teams publish existing content from where it lives, and do it through fast, easy-to-deploy portals that can be for public, private, or fully authenticated use.And these portals kind of rock. You can check out a mock example of <a target="_blank" rel="noopener noreferrer" href="https://brand.oochiali.com/en/?culture=en">Smint's brand portals here. </a> <figure class="image image-style-align-center image_resized" style="width:89.32%"><img src="https://cmscritic.com/ms-content/uploads/2025/12/portal_logo_colors-scaled.jpg" /></figure>Source: Smint.io website Smint’s breed of no-code portals enable real-time synchronization of assets and product data from a multitude of sources – places like Microsoft SharePoint, Google Drive, Box, and more. It also includes pure-play DAM systems like Cloudinary or even DXP-based services within platforms like <a target="_blank" rel="noopener noreferrer" href="https://cmscritic.com/products/sitecore">Sitecore.</a>The use cases for Smint.io’s platform run the gamut, from brand portals, press and media download portals, and product information portals. They even specialize in <a target="_blank" rel="noopener noreferrer" href="https://www.smint.io/portal-templates/content-buying/">content buying portals,</a> where you can access images from various sources like stock photography platforms – and set up centralized lightboxes and shopping carts while handling licensing in one place. Smint’s model might seem niche, but it’s exactly the kind of service marketing teams crave to handle large quantities of overloaded content. It makes cross-department collaboration a little easier and breaks down content silos by connecting content sources in one place. That translates into brand consistency and faster time to market for global enterprises like Mattel, Synchrony, and BNP Paribas Real Estate. Now, Smint.io has launched a new OEM partnership with <a target="_blank" rel="noopener noreferrer" href="https://www.censhare.com/en">Censhare</a> and <a target="_blank" rel="noopener noreferrer" href="https://www.marmind.com/">Marmind</a>, founding partners of <a target="_blank" rel="noopener noreferrer" href="https://entirely.com/">Entirely</a> – the world’s first open, AI-native marketing technology ecosystem. If you’re not familiar, Entirely is an open, personalized, compliant, and composable solution set of flexible tools designed for collaboration and orchestration and powered by AI. It’s like a cabal of best-of-breed technologies for composable martech, with human guidance and ingenuity as part of the recipe. Some of the other platforms include <a target="_blank" rel="noopener noreferrer" href="https://entirely.com/solutions/adverity?hsLang=en">Adverity</a> for process automation, <a target="_blank" rel="noopener noreferrer" href="https://entirely.com/solutions/solutions-elaine?hsLang=en">Elaine</a> for smart growth and marketing automation, <a target="_blank" rel="noopener noreferrer" href="https://entirely.com/solutions/zeotap?hsLang=en">Zeotap</a> for CDP-powered data insights, and more.Launched in November, the partnership with Censhare and Marmind merges Smint’s content experience expertise with Censhare’s proven PIM, DAM, and CMS capabilities – and amps it up with Marmind’s marketing resource management features. The integration enables businesses to seamlessly create highly personalized and branded content experiences, allowing them design and manage custom-tailored portals to meet their needs.<h3 id="building-a-‘portal-powerhouse’">Building a ‘portal powerhouse’</h3>According to Smint.io, this trifecta provides a module of functionality, delivering sophisticated branding tools and CMS capabilities. With it, brands can design bespoke portal applications, contextualize assets, and integrate with minimal effort with various platforms via custom components. By creating more compelling content experiences, they can activate both internal and external audiences.“Partnering with Censhare brings our content experience platform directly into an open, AI-orchestrated marketing ecosystem,” said <a target="_blank" rel="noopener noreferrer" href="https://www.linkedin.com/in/reinhardholzner/">Reinhard Holzner, </a>CEO of Smint.io. “Together, we’re empowering brands to deliver personalized, contextual, and on-brand experiences faster and smarter.”CMS Critic connected with Smint.io about how this partnership will potentially impact its go-to-market strategy. As the company told us, it will enable the further expansion of its enterprise customer segment. They see the open-minded, best-of-breed collaboration with both Censhare and Marmind as a game-changer, one that will stymie isolated solutions from competing with the combined offering.I asked Smint about their focus on personalization, and how they might compare in a market of choices – particularly where AI is acting as a force multiplier. They take a direct page from each specific target group on what they need or expect, be it a very specific content portal or an information stream for AI consumers. Smint’s software is flexible enough to meet a range of use cases and be implemented in a very short timeframe.Some of Smint’s customers are already using the joint offering to power brand portals, as well as product information and marketing portals that are fed by assets and data located in Censhare and/or Marmind. The partnership delivers a unified solution that bridges the gap between content creation and personalized delivery. For Censhare, Smint.io provides a no-code solution that transforms a company's Censhare content into on-brand, client-facing portals, like partner or media hubs.“Smint.io adds powerful branded content experience portals to our ecosystem,” said <a target="_blank" rel="noopener noreferrer" href="https://www.linkedin.com/in/tobiasackermann/">Tobias Ackermann,</a> CEO of Censhare and Entirely. “This partnership boosts our clients’ capability to combine creativity with the flexibility to integrate the various Censhare applications into a single, seamless frontend – setting new standards for speed, scale, and personalization.”<h3 id="pricing">Pricing</h3>Smint.io doesn’t offer fixed pricing, but it does offer a transparent method for calculating costs based on specific parameters. This includes the number of portals, the audience (internal, external, authenticated), the number of users, and the data sources – of which Censhare is an option.There are also some add-ons for analytics, video support, custom forms and pages, and even dynamic content routing. All of this can be tabulated into a total annual cost.Smint does offer a free 21-day trial, which kicks off with an introductory session with a Customer Success Expert. You can learn more about <a target="_blank" rel="noopener noreferrer" href="https://www.smint.io/pricing/">the details here. </a><h3 id="the-verdict">The verdict</h3>Portals are a unique form of content experience. And Smint.io is more than just a content experience platform – it’s content activation, enabling organizations to seamlessly publish content directly from their DAM, SharePoint, OneDrive, Google Drive, and PIM systems without creating another dreaded content silo. With Smint.io, businesses can deliver engaging, personalized content experiences tailored to specific audiences. Whether for brand management, media distribution, or sales enablement, it helps ensure that content is always accessible, up-to-date, and on-brand. What’s great about Smint is its simplicity. Marketers have enough cognitive overload to manage, and this portal solution eliminates the complexity in a single hub. Deployment is easy, out-of-the-box, and uniquely catered to the collaborative needs of teams, agencies, retailers, and other organizations where nimble marketing solutions are a must. It also eliminates the need for additional asset storage.For Smint.io, Censhare, and Marmind, it represents a strategic alignment to serve global enterprises with scalable, future-proof technology. It has the potential to boost creativity and flexibility for customers by harnessing the combined powers of all three solutions to deliver faster, scalable personalization.Our recommendation: If portal experience management is part of your integrated marketing and content strategy, Smint.io’s new partnership looks promising, and offers a potentially powerful augmentation with Censhare and Marmind – which benefit from the Entirely ecosystem. You can visit the <a target="_blank" rel="noopener noreferrer" href="https://www.smint.io/pricing/">Smint.io website</a> for details on pricing, support, and other resources.   <hr /><h3 id="upcoming-events">Upcoming Events</h3> <img style="width:31.44%" src="https://cmscritic.com/ms-content/uploads/2025/08/cms-kickoff-2026-logo.png" alt="" /><h4 id="cms-kickoff-2026"><a target="_blank" rel="noopener noreferrer" href="https://www.boye-co.com/conferences/cmskickoff26">CMS Kickoff 2026</a></h4>January 13-14, 2026 – St. Petersburg, FLMeet industry leaders at our fourth annual CMS Kickoff – the industry's premier global CMS event. Similar to a traditional kickoff, we reflect on recent trends and share stories from the frontlines. Additionally, we will delve into the current happenings and shed light on the future. Prepare for an unparalleled in-person CMS conference experience that will equip you to move things forward. This is an exclusive event – space is limited, <a target="_blank" rel="noopener noreferrer" href="https://www.boye-co.com/conferences/cmskickoff26">so secure your tickets today.</a>

Portal Powerhouse: Smint.io, Censhare, and Marmind Partner to Evolve Content Experiences for Brands

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